I began Invisalign here as an adult, expecting perfect results for both my bite and teeth alignment. The staff is polite, and the trays are comfortable, but the treatment itself was a complete disappointment. I feel extremely upset and misled in the overall results from this treatment. It was supposed to take between 12 to 18 months, but it ended up taking 22, and it would've taken even longer possibly forever, as they wanted a fifth set of refinements after I already did four previously with every each one costing extra. Every time I was told this was the last refinement sets of trays which would ensure my bite and teeth to get perfect, it never was, and to say that I feel lied to is an understatement. I followed the instructions perfectly by always wearing the trays for 23 hours daily, and switching trays weekly, leaving only one hour daily to eat and brush teeth. Sometimes I even went two or three days without removing the trays to ensure that the progress was working, meaning I skipped eating completely and solely relied on water. Yet my bite is still messed up, and pops every time I open my mouth, chew, or even talk since it is still misaligned, inequal, as well as the midline being off making the smile completely uneven. Invisalign barely straightened my teeth and did nothing to fix my bite, only camouflaging the issues, as I'm still not done with the treatment, and never would've been if I had continued each refinement tray, by wasting more time, wasting more money, and wasting more energy on refinement trays that wouldn't have given me the desirable ideal results that I craved from the very beginning which I let my orthodontics know each visit. I'm still insecure by my smile and overall teeth, and besides my popping jaw, I even suggested multiple times on switching to braces for better results, but they insisted I continue with Invisalign, which wasted almost two years of my life. Every new refinement set I was told that it would give me the best results and that this would be the final treatment, yet it just kept going, camouflaging the issues without actually solving the root problem. Although some teeth look straighter, they're not fully straight, and they camouflage the bite which obviously isn't great. On top of that, the advertised $1,000 discount is misleading. If you pay in full, you only get a 10% discount, and if you finance, the same amount is eaten up by interest, so there's no real savings. I paid approximately $8,100 at this orthodontic clinic only to end up leaving disappointed with no real results, and I deeply regret that this clinic is more of a business cares more about making money out of their patients, rather than recommending the best results. This is the biggest waste of money, waste of time, waste of energy, l've ever spent on something. In the very beginning I was told that I was a great candidate for braces and Invisalign, and that I ultimately had the choice to pick what I wanted. I mentioned from my very first consultation that I wanted the treatment which gave me the best possible results, with an ideal bite, perfect smile, and healthy teeth. Unfortunately the person who consulted me cared about making more profit instead of actually helping my problems. I'm now moving to Damon braces at another clinic for half the cost, which should actually give me the results I wanted. It is interesting that I will spend less money with nearly half the cost, treatment time, and actually get more from it, where I spent double the amount at this orthodontics, and barely achieving anything besides camouflage.I can only speak for Invisalign, and not braces, but because this clinic strictly pushes for Invisalign over braces I had to find out by doing my own research why that is. The more patients that sign up for invisalign, helps them achieve the 1% diamond provider for Invisalign program, which rewards the clinic with more profits when more patients sign up for Invisalign, making it feel like their priority is growing sales rather than achieving perfect results for individual patients. Overall I feel very misled, scammed, and completely let down. If I could give zero stars, I would. My reviews were previously reported and removed for duplicate reviews so I'm reposting on one of their clinics out of their four locations available locations, my statement still stands. read more

They will contact yelp to delete your comments if you give them a bad review. But I wouldn't give up and will keep making complaint against them. I must tell others about my upsetting experience with them. Other 2 or 3-start comments about this clinic is right, this is definitely a money-oriented business and don't care about the patient. If you want an orthodontics, at least visit other orthodontists before you consider this one and you will know the difference. It would definitely save your time and money. 1. Hidden charges and unexpected bills (1) They play a word game to you, that they will not charge you but they will charge your insurance for their "complimentary" consultation. And as we know, these charges will influence our other treatments due to annual maximum benefits. At my second call, I made sure me and my insurance wouldn't be charged. But I was still charged for $150. The manager only explained I couldn't tell who answered the phone call and she wouldn't do anything for it. But I'm happy that my insurance know their "tricks" and only give them $0.50 to get rid of them. (2) their treatment fees for invisalign seems a little lower than others but it actually has shorter treatment period and it may don't include the retainer. You have no idea what you will pay in future. 2. They care more about the quantity than quality of the treatment I have consulted several orthodontists for invisalign and my expectation for the treatment is not only to align my teeth but also push back my lower teeth to get the cosmetic result. All of other orthodontist told me that I need extractions and it will take 18-24 months. But only the orthodontist here told me that I could finish within 1 year and I don't need any extraction. Obviously, the orthodontist don't care about what the best result and just want to do less work and finish it as soon as possible. I guess, the rating of invisalign is based on the quantity. But for the patient, quality is more important because you will spend a few grands and time on this, everyone want to get the best result in one treatment period. 3. Doctor will go for lunch at the time of your appointment and leave you there. My appointment was at 12:30. I arrived between 12:25-12:30 but I was told that the doctor went for lunch, for lunch!! I was busy that morning and in order to show my respect for the doctor and arrive in time for the appointment, I didn't have lunch and rushed to the clinic. So you could imagine, how shocked I was when I was told the doctor ignored my appointment, went for lunch. If the doctor must have lunch at 12:30, then don't make an appointment with me. I tried my best not to be late, please at least show the respect to the patient. read more

From the moment I stepped into Beverly Hills Orthodontic, it was clear that I was entering an office where professionalism and warmth blend harmoniously. The practice welcomes you with an atmosphere that is both comforting and impeccably maintained, underscoring the high standards they uphold. This initial impression was further solidified by the extraordinary commitment exhibited by Dr. Madan and her adept team, including the notable Gabriel, Leah, Juan, and every individual contributing to this well-oiled machine. One aspect that stands out, enhancing the overall excellence, is the remarkable convenience offered by their multiple locations across the city. This strategic distribution of offices has transformed my experience with Dr. Madan into one of unparalleled ease. Regardless of my hectic schedule or where I am in the city, I always find a Beverly Hills Orthodontic clinic within reach, making it exceptionally straightforward to maintain regular appointments and follow-ups. This logistical advantage is invaluable, ensuring that my treatment progresses without a hitch and integrates seamlessly into my daily life. Dr. Madan's dedication to her craft and her patients shines brightly through every facet of her practice. She amalgamates vast knowledge and rich experience with an authentic zeal for orthodontics, guaranteeing a superior standard of care for every individual who walks through her doors. Her approach is thoroughly professional yet profoundly empathetic, facilitating a comfortable and enlightening journey through the treatment process. The accolades extend wholeheartedly to the staff of Beverly Hills Orthodontic as well. Figures like Gabriel, Leah, and Juan epitomize professionalism and kindness, setting a high bar for the industry. They consistently exceed expectations, ensuring each visit is smooth and every concern is addressed with urgency and thoroughness. Their meticulous attention to detail is a cornerstone of the clinic's success, reflected in the consistently outstanding outcomes that patients, myself included, are fortunate to receive. The team's commitment to patient welfare is particularly evident in their responsive and compassionate actions. For instance, when my daughter's retainer went missing, their response was immediate and empathetic. They recognized the gravity of the situation and acted swiftly to correct the issue, safeguarding her dental progress and alleviating our anxieties. This responsiveness is a clear indicator of their unwavering dedication to the health and satisfaction of their patients. read more

Dr. Erin Cohen is the BEST orthodontist EVER!! If you need braces or know someone who does, check out Beverly Hills Orthodontics! If you are looking for perfection she is there to deliver!!! Her enthusiasm for what she does makes you feel you are in good hands. She really makes you comfortable with whatever treatment she has install for you. She explains everything as the treatment goes on, excited every time she sees results. I have had braces twice and invisalign before seeing Dr. Cohen. The Invisalign treatment I had didn't straighten my teeth because I had went to a dentist and not an orthodontist for the treatment and the dentist didn't know what he was doing...big, expensive, naive mistake on my end. NEVER DO THAT!! I know now that there is more to just taking a mold and sending it off to get a treatment designed especially for you. Orthodontists are trained professionals for the straightening of teeth- not dentists! Beverly Hills Orthodontics' pristine environment and friendly staff made me feel like this doctor's office was serious about what they do. After explaining my story to Dr. Cohen she designed a treatment that didn't even involve braces- just a retainer (this considering I had lots of corrections already). I saw results within the first 6 weeks and was satisfied after the third visit to check how things were going. I was ready to take those "after pictures" and say thanks for my perfect smile!! Dr. Cohen is such a perfectionist that she will not let you take those "after pictures" or final impressions until she is totally happy with your smile. She wants everything to be absolutely perfect. I love that about her!! You want to go to Dr. Cohen if you want perfect teeth. There is a cool confidence about her that I will always appreciate. See for yourself, your consultation with her will prove me right how amazing she really is. If you have a kid who needs braces take him/her to Beverly Hills Orthodontics. They are so kid friendly and have unique ways of getting your child to stay on track and wear their retainer/night guard/rubber bands- whatever it may be. I am definitely taking my son to this office if he needs braces in the future. I get compliments ALL the time and am truly happy with the results. Give them a call! read more

Money grubbing and wildly unprofessional. I will say this--the care my daughter gets here is excellent. For the amount of money these people rake in, the care better be amazing! Other than that, I hate this practice. These people are money grubbing and shady. I received a text message that my October payment didn't go through, and so I kindly reminded the office that the last payment on my account should have carried us to November. They replied and said that they had updated my account, but never did they apologize for trying to charge me twice. When I wrote back, noting that there was no apology for the attempted double charge, the reply I got was, "we apologize that you feel this way". I was taken aback by this and responded saying that was a passive aggressive response. I asked them to apologize for their error and not to apologize for the way they think I feel. Unbelievable. And when I asked them if my insurance will be paying any of my balance, they said they'd get back to me and they never did. I've had it with this office. All they care about is money. They double dip by receiving insurance money and also making the patients pay thousands of dollars out of pocket. On top of that, they double dip when charging the card in file! How can they justify charging an account when that account is ahead on payments?? And why would the account not be updated at the time of the last payment to prevent this from happening?? TAKE YOUR BUSINESS ELSEWHERE. Go to a more honest doctor. read more

If you're looking for the absolute best in orthodontic care, look no further than Dr. Madan and the team at Beverly Hills Orthodontics. After visiting numerous clinics for Invisalign consultations, I can confidently say that this office stands head and shoulders above the rest. From the very first moment I walked in, it was clear that I had found the right place. The energy in the office is truly something special -- you can tell that every single team member genuinely loves working with Dr. Madan. It's an upbeat, positive environment where the staff is not only highly skilled but also incredibly warm and welcoming. Dr. Madan's expertise is unmatched. She and her entire team have been so attentive, personable, and incredibly thoughtful throughout my entire treatment. They remember the small details, whether it's something I've shared about my treatment or a personal story, which makes each visit feel unique and tailored to me. The level of care and dedication is unparalleled, and it's clear they truly go above and beyond to ensure each patient has the best experience possible. I actually look forward to my appointments -- not only because of the incredible results I'm seeing but because the team is genuinely wonderful to interact with. I can wholeheartedly recommend Beverly Hills Orthodontics and Dr. Madan to anyone seeking top-notch orthodontic care. You won't find a more professional, caring, and knowledgeable team anywhere else! read more

I have definitely taken everything for granted! Scrolling through some old photos, I realize so much has changed since I first sat down at the office and worked out a plan with Dr. Madan. I had worn braces before, but I fell out of the habit of wearing retainers daily. My mom is a dentist and a perfectionist, and we are so glad we found a lovely place like Beverly Hills Orthodontics. Dr. Maden is very sweet and kind. She tailored a treatment for me and frequently checks in to make sure everything is on track. I first went on trays with Invisalign and now have them incorporated with braces. Everything is coming together, and I cannot be more grateful. People at here are amazing. Everyone is very friendly and patient. Cesar Chavez has been adjusting my wires recently. He treats his work very seriously, and I have always left with perfectly fitted wires. I would strongly recommend this place for treatment :) read more

I highly recommend Dr. Madan. I love going to the office and seeing her and the staff. The office is state of the art. I had braces as a kid and my teeth shifted so I opted for Invisalign. I had other consultations before starting my treatment with Dr. Madan and found her to be the most honest, knowledgeable, friendly and caring. I totally trust Dr. Madan and I'm so glad I found her. I have talked with Dr. Cohen as well on the phone when I had a question during off hours. She was the Dr. on call and got right back to me. She was very helpful. Dr. Madan has called and text me after hours to check on me. She really goes the extra mile. I'm halfway through my treatment and my teeth already look fantastic. I will miss going here when I'm done. I see her working with other patients, adults and kids and she is wonderful with all of them. Definitely look into Beverly Hills Orthodontics they are nothing but the best! read more

Getting braces at 38 was a huge decision made so much easier because of Dr. Madan. She has accomplished the incredible feat of making my once horribly crooked bottom teeth perfectly straight within the year that she promised. Best of all, I have actually enjoyed going to every appointment because Dr. Madan is so wonderful to be around and everyone in the office is friendly, happy, and extremely professional. Additionally, it is such a beautiful office- modern and with incredible views over Beverly Hills. I highly recommend Dr. Madan and BH Orthodontics for a later in life teeth straightening or for your kids (which the office supports with games, computers, and fun incentives). You will also find how surprisingly competitive their prices are. I couldn't be more happy I made this decision and am actually starting 2015 with straight teeth for the first time in my life:) read more

What a lovely practice! I am living in LA for a couple of months for work and my son's wire broke on his braces. Our orthodontist is in NYC and the wire was digging into the side of his mouth. He couldn't wait to return home, I needed to find an orthodontist fast. I found Beverly Hill Orthodontics online and called to see if they might be able to help. And without hesitation, they squeezed me in the same day. Upon arrival, everyone was extremely friendly and the office was beautiful. Minutes after checking in, my son was in the chair. His braces were fixed in less than 10 mins by a super courteous technician by the name of Caesar. And to my surprise, upon checking out, they said there was no fee. Wow...so unusual to find this kind of service. I highly recommend Beverly Hill Orthodontics. read more

Going to the orthodontist would normally be a chore but I actually look forward to going to my appointments! The office is bright and pretty with lovely views of LA all the way from Century City to the Hollywood sign. The atmosphere is welcoming, fun and friendly. All the staff are super organized and exceedingly professional. The waiting room is bright and clean and inviting and the office is immaculate. Dr. Madan is amazing; she's thoughtful, caring and attentive. She listened to what my hopes were for my treatment and has been really specific and expert in her approach to getting the results I want. Not only that, she is so warm, fun, and kind, she makes going to the orthodontist delightful instead of a drag. Really happy with how my teeth look! She did a superb A+ job! read more

Dr Monica and her staff are just the absolute best. Office is beautiful and clean. Staff is great and kind and have never had any issues whatsoever. The work that she and her staff members do is just 10/10. They are also so welcoming and genuinely kind. Dr Monica and even members of her staff like Anthony will have genuine conversations with you and make you feel the most comfortable. Even during a treatment that many (including myself) are not fond of. (Anything dental related can be scary but they truly put you at peace.) I'm so happy that I made the decision to proceed with treatment here. All questions are always answered. Concerns dealt with. And treatment is impeccable. The results I already have solidify why I'm so happy with my decision to get work done here. read more

If you call to make your first consultation appointment, they will ask your credit card number, which I felt very weird in the first place. I never visited this office, but was charged $150 for canceling my first consultation appointment. Can you believe this? On the appointment date, I called them twice to cancel but ended up leaving two voicemails. They never returned the call and just billed $150 on my credit card. When I looked at my credit card bill about a month later, I found this and called them to ask if they can return a portion of the full amount because they did not notify me correctly. The answer was just NO! and It was too late to dispute to my credit card company. It was Judy the front desk assistant. Not warm and not welcoming at all. read more

I absolutely love Dr. Madan and the entire team at Beverly Hills Orthodontics. I came to them two years ago with very crooked bottom front teeth and a tooth on the top that wasn't even visible when I smiled because it was so far in. I was hesitant to get metal braces but was unsure if Invisalign would work for me. Dr. Madan presented me with an Invisalign treatment that could fix all of my problems and assured me that we'd make adjustments as needed if there were any problems. The whole team at Beverly Hills Orthodontics has made my experience with Invisalign extra pleasant by being so caring and helpful. I'm nearing the end of my treatment and Dr. Madan has transformed my smile, I could not ask for a better Orthodontist. I highly recommend them!!! read more