**Update** The tubs…read moreare great and the price is fair. But consistency is still a problem -- about two out of three visits you'll run into issues: 1. Weak water pressure - like a dribble. Ask which tub has best pressure before starting. 2. The hose is supposed to dispense shampoo. The issue is that they dispense so little you will barely notice it. Like no smell. No suds. Skip to the end: Bring your own Shampoo and you'll do fine. When you bring issues or questions up, prepare to be brushed off. Instead of acknowledging your feedback, you'll be gaslit. * Point out the missing shampoo? "No, we use light suds to help dog's skin." Except there aren't ANY bubbles at all. Spoiler alert - you won't smell it either. So... you can't see it or smell it. But it's there. Got it. * Mention the low water pressure? You'll be told "yeah, that's normal." It's not. It's like taking a shower with a sink faucet on low. Sometimes this place is great. If you want to bathe your dog with low pressure, very little shampoo, and get gaslit when you mention it, this is your spot. Pro tip: bring your own shampoo. The tubs really are great, pick one with good water pressure if you can find - just don't expect much else.

I've been coming to this Pet Food Express for the past few months since adopting my kitten, and…read moremany of the employees here have been genuinely nice and helpful. Unfortunately, I've now had two experiences that made me uncomfortable enough to stop shopping here. The first was a visit around 7:40 PM -- a full twenty minutes before closing. As soon as I walked in, the employee at the open register looked directly at me and then immediately checked his watch. Another employee was already cashing out a register. I grabbed what I needed quickly and went straight to checkout, but the same employee looked at me again and checked his watch a second time while ringing me up. I was out of the store in under ten minutes. After I got to my car, he even stepped outside and scanned the parking lot as if checking for anyone else coming in. I understand closing procedures, but the repeated watch‑checking and overall tone made me feel unwelcome despite being a fast, considerate customer. My second experience happened today. Both registers had customers when I walked in, but by the time I was ready to check out, I was the only person waiting. The woman at the register was preoccupied with something else and kept her back to me the entire time. She didn't acknowledge me at all. Eventually, she turned to another employee and said, "Would you ring her up?" -- without ever addressing me directly. It was another moment that felt unnecessarily dismissive. Because many of the staff are wonderful, I'm not writing this lightly. But there are a couple of employees who are just plain rude, and after two separate interactions that left me feeling unwelcome, I'm deducting two stars -- one for each experience.

Pawsdeluxe Beverly Hills is a small space selling pet very fancy apparel and accessories with…read moredesigner influences. Located inside the Christophe Hair Salon, the dog accessories and clothing with designer brands influences looked fancy with studs, crystals, frills, lace and lots of bling and sparkle. These items were on display on stuffed animal dogs and looked very cute and definitely attention stoppers for your precious little companion whether it's a male or female pet of some sort. I didn't see anyone behind the counter and the brand was not very visible, without much contact info. I had to research myself to add this business on Yelp. This business has a website from which items can be ordered and purchased online. However, I wished there was a human to help me at this salon space counter, with my questions on these products. Really like the outfits and can imagine these on my little princess baby angel. Would be nice if this shop can design 'FF' logo outfits for my furbabe Fendi :) Worth a look.

Tried to call them at (844) 697-3837 as listed here on Yelp. The line just drops each time, no…read morering. I wonder if this is an ongoing business or has shut its doors?

Who is Cook E M. She seems pleasant (psychotic Karen perhaps?) Chronic one star reviewer it…read moreappears. Anyway, pay her no mind- this place is lovely. I discovered this place just a little over 3 years ago and it's a gem of a pet store in this neighborhood. My dogs are always excited to run up to the register to get their treats. Everyone seems so welcoming. I'll take my doggos reaction over some crazy Karen any day.

THIS PLACE HAS DEVOLVED TREMENDOUSLY!!! I have been a customer of this store for awhile! Over the…read moreyears, we have always had a good experience but lately the customer service has taken a nose dive into the dumpster!! Today, I went into get a couple of items. The cashier, who had the attitude of too good to be there and drywall combined, overcharged be on several items and then when I politely challenged it, he could not cope and another person came over and took over and corrected it. It was an overcharge of almost $9!! Not one single apology for the issues from either employee. Just rotten attitudes and I told them on the spot " and this kind of attitude is why I will never shop here again" to which one of them responded, sarcastically, as I walked out & cowardly to my back "have a blessed day" which is also disgusting christian behavior!!! I responded with choice words as I am DONE with this place!! There are too many options to endure this rude behavior & to be overcharged!!! We will spend our dollars elsewhere!!

Great selection, great prices, friendly staff (thanks Milan & Romeo), and super-clean (pets are…read morewelcome, so not easy). Thanks for everything!!!

I went in today and saw containers filled with baby betta fish, most of them floating dead, all of…read morethe containers were sealed and I didn't see any holes for air or for them to be fed. It was horrible to see. I told the checker at that counter and he replied, yeah it's a hard situation. I'm done shopping at Petco.

I still come to this location whenever I'm in the neighborhood. It moved a while back which the old…read morelocation wasn't too far from where it is now. Only different really is the parking situation. There's still parking to the side which they have a few spots reserved but the rest would be either metered parking or street parking. Old location was part of a little strip mall with plenty of parking. Regardless, this store still has everything that I need for my baby. They have the food that we like to get as some other chain doesn't carry them. The staffs are always so welcoming and very friendly. There's plenty of things that they carry. It's a small store but pretty much packed with everything you need. Loads of brands that they carry. There toys, treat, apparel, and so much more. Pretty sure you'll find whatever you need when you're here.

Since their local branch (on La Brea / Santa Monica) recently closed, I now happily travel the…read moreextra distance to this location on Beverly - primarily because they seem to be the only provider of one of my favorite wet cat food brands, Fussie Cat, in single cans (unlike the bulk options by online suppliers). Plus, I was pleasantly surprised to find that some of the staff from the old store are now at this location, in particular the fabulous Taylor who is an absolute gem - great people skills, professional and very kind. Apart from food supplies, I like the fact that Urban Pet stocks a huge selection of high-quality accessories - toys, collars, scratchers, etc - that are not common anywhere else. This is a wonderful store, in business for eighteen years (meaning, they know what they're doing) with free off-street parking adjacent (right-hand side), and a wonderful loyalty scheme. Highly recommended.

It was absolutely outstanding today. The customer service experience is truly excellent. I highly…read morerecommend this location. The staff is amazing.

I am extremely disappointed with how this situation was handled. Either an employee or a manager…read moreallowed a customer to park in a designated handicap parking space, and as a result, my disabled mother was unable to safely get out of our vehicle. Handicap spaces exist for a reason, and allowing unauthorized use shows a complete lack of respect and consideration for people with disabilities. Whether this was poor judgment or a failure to enforce basic accessibility rules, it created a serious inconvenience and hardship for my mother. Businesses should take accessibility seriously and ensure that handicap parking is reserved for those who actually need it.

We've been taking our pup to vanderpump dogs for the vanderpuff haircut for years. Our pup is a…read morerescue and isn't always great with strangers but we always trust the staff at vanderpump and they do an amazing job Prices are pretty similar to other groomers but the profits go to help the rescue doggies in need which makes it even better

I appreciate when celebrities use their status to advocate for a worthy cause. Case in point: Lisa…read moreVanderpump established The Vanderpump Dog Foundation to rescue dogs in China from the Yulin Dog Meat Festival. The foundation also encourages more humane treatment for dogs worldwide and also assists dogs domestically. As part of this initiative, she opened the Vanderpump Dog Rescue & Retail center in Los Angeles. 100% of proceeds from sales & adoptions go to the foundation. They also offer grooming services. A few years ago, a friend of mine adopted a dog from here - a beautiful tripod chihuahua mix. She was happy with the adoption process and loves her little princess. I was having dinner next door and stopped in to check the store out. As expected, the place is meticulously perfect and the décor is bougie with lots of cute plush dog toys & merch. Off to the side is a section where the fur babies that are up for adoption reside in posh play pens with white picket fences. There is also a nice area on the rooftop where potential adopters can spend quality time with their future fur baby. The staff here are very friendly, and I got to meet one of the pups named Meatball as he was on his way out for a walk. Thank you LVP for your dedication to helping our furry friends. *Metered street parking

Been coming here for years to get fun bakery items for my dog. Just drove all the way there and…read morethey had ONE nasty looking cookie and that's it. The woman told me they've cut back their inventory. Sadly, there's no reason for me to ever come back now. Was fun while it lasted. Thanks for the memories!

This place has deteriorated fast, no more dog food? you can only buy via advance special order?…read more how is this a viable business strategy for a pet store. Good luck with that..