Unfortunately, my experience with Westing Properties has been extremely disappointing and stressful. Their handling of a serious water damage situation in my apartment showed a clear lack of communication, accountability, and urgency. After a sprinkler broke and caused significant water intrusion, I immediately reported the issue. Instead of properly addressing the situation, I received conflicting information from different staff members. At one point, I was told demolition would be done, but when maintenance arrived, they said the wall only needed to "dry a little" and be repainted -- completely minimizing the severity of the issue. Later that same evening, the water began coming in even worse. It entered through the window frame, ran through the wall, and pooled on the vinyl flooring inside my apartment. This clearly showed that the problem had not been properly assessed or resolved. Despite repeatedly communicating my concerns, it felt like what I was saying was ignored, and the lack of action only made the damage worse. The overall response was unprofessional and poorly managed. There was no clear plan, no urgency, and no accountability. As a tenant, it's extremely frustrating and disappointing to feel unheard while dealing with a situation that affects health, safety, and personal property. I would not recommend Westing Properties based on this experience. Issues of this magnitude require prompt, knowledgeable, and respectful handling -- none of which were provided. read more

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1 Star - Fire Damage, Conflict of Interest, and Active Failure to Escalate My wife and I were residents at Bexley Round Rock, managed by Weinstein Properties, and the way this property handled a serious fire-related incident has been extremely disappointing. On January 1, a fire broke out in the garage beneath our apartment, allowing smoke and soot to enter our unit and rendering it uninhabitable at the very beginning of the month. Management acknowledged this and allowed us to terminate our lease. We vacated the unit and returned our keys promptly. Despite the unit being unsafe to occupy, we have been refused a refund for January rent. Because the apartment was not safe to return to, we were forced to pay for a hotel out of our own pocket. We were told that air purifiers would be provided as early as Monday, yet seven days after that promised date, no air purifiers were ever delivered, and no one entered the apartment to perform remediation. In addition, the apartment door was busted down during the incident and was never repaired. At the time we vacated, the door could be opened with a simple push, creating a serious safety and security issue that further rendered the unit unlivable. We also encountered a serious conflict of interest and apparent effort to prevent escalation. The on-site property manager, Chass Reel-Mehl, refused to escalate our concerns to higher management. When we specifically asked for his supervisor's information, he acted as though he did not know his boss's last name, despite the supervisor being Joe Reel-Mehl, his husband. This behavior strongly suggests an intentional attempt to block impartial review of our situation. We have documentation showing unhealthy smoke and soot residue in the apartment, veterinary records confirming our cats required medical treatment due to smoke exposure, and we are uploading photos taken after the incident that clearly show the conditions left behind. These images make it clear the unit was not livable. We hoped for accountability, transparency, and basic habitability standards following a situation entirely outside of our control. Instead, we were met with delays, broken promises, refusal to escalate, and denial of fair compensation. We are sharing this experience so future residents understand how serious safety issues are handled at this property. read more

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Water smells like rotten eggs. Absolutely unlivable. There's a hole in the kitchen cabinets at the bottom that does not go into any of the openings that my cat crawls into and there's no way to get her. Also was told if I apply within 48 hours they'd waive two fees. When I was accepted they said they never said it. read more

Dirty and smelly carpet from dogs using like grass. I found it comical it says luxury apartment living. When I lived there most of the parking lights were out. Also, the elevator is always in use. It was down for 5 days and I couldn't leave because I'm handicapped. I would opt for an older apartment that is built better. read more

It has been over a year now since a Judgement was issued against Bexley Round Rock in civil court. They violated the Texas Property Code by withholding my deposit and adding additional charges upon the lease expiration. To this day, Bexley has made zero attempts to pay what is owed by law. This is an untrustworthy business, and all potential renters should avoid any contractual arrangement with them. read more

The short version: The walls are thin, there is no parking in the evening, management could careless about noise complaints or pouring leaks(you have to call the city inspector for them to fix this). They'll try to put any bogus fees on your account at move out like saying we had pets yet we're allergic to cats & dogs! Detailed: At move out we expected little fees as we left the unit in better condition than when we moved in. I was shocked to see that they charged us for 'pet urine stains' carpet replacement & slab treatment. We're both allergic to pets so therefore we can't have pets! So it was a lie. The charge was partially removed after providing our medical records/allergy list. They claim the pictures below are the same spot yet it's very obvious it's not. They never provided pictures of the apartment at move in to back up their claim that this stain was our fault. Talking to anyone at corporate is impossible, the district manager fields calls to the property manager who does nothing and therefore nothing is resolved. There is no escalation. The walls are thin, yes you can hear your neighbors giggling it's apartment living. However management does not act on bass boosted music complaints during quiet hours as per a conversation it's ok as long as the walls aren't shaking. I reported/documented a leak for months, it had absolutely nothing to do with the various freezes. Management kept saying they'd get around to it since November twenty twenty one, it was not addressed until I contacted the city inspector in March twenty twenty two. The leak was due to improper drilling when the building was constructed. Attached is a video. The parking situation here is ridiculous, parking away from your building, outside of the gate by the office are common occurrences only solved by paying for a car port or garage. Avoid the property unless management changes or document everything at move in/move out if have to live here. read more

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Do not move here!!! They are crooks who make up false charges. They lie lie lie!!!!!! I only live in my apartment the Harris for six months and it was six months of hell and embarrassment. They want to be luxury but they are not. The tenants let their animals poop in the elevator and anywhere and do not pick it up. I lived in bldg 4 fourth floor and the elevators were out for the entire weekend plus Monday. So imagine having to carry groceries and other items up 4 flights. They are about nothing but money I was late twice on my rent the 3rd I had and eviction notice by the sixth the constable was knowing my door down trying to serve me court papers. But that's not all my rent and late fees where already paid in office they misplaced my money order and embarrassed me they put a notice on my door taped it open so everyone who walked by could read it. It was done intentionally. They kept my deposit even after I cleaned the apartment. They charged me a ridiculous fee. They said I owed them 30 for a stain on the caulk of the tub and 30 dollars for the labor. Common. Then there was a cabinet door that was missing a bolt that I did not do. They charged me for a new cabinet. I mean that's just sad after all that was like that before I came. Go elsewhere it's not worth it. The walls are thin. The foundation is buckling. My ac kept going out they are overpriced and money hungry. Stay away!!!!!!! read more

Honestly Patrick is the only one there with any sense. He's been amazing. The rest never answer the phone or call you back but send you emails as if they are scared to do their jobs. I've lived here a year and made the mistake of signing a new lease for even more money when the quality of these apartments have really gone down. I left my old apt here and transferred because the walls are so thin you can hear everything your neighbor does including stomping around,the dog running around at 4/5 in the morning and loud noises. Thinking I was going to get a nice clean new apt I came to ants,damage,a broken door and someone could sleep under my carpet if you just simply lift it up lol and still no one has fixed it after a month being in the "new place" already looking to find a house so that I can break this lease. Never ever recommending this place again. read more

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Moved in several days ago. I have not had working AC and the apartment complex does not seem to care. They will not reimburse us for how much our portable AC is costing us in electricity. read more

This apartment complex is amazing! Bexley is definitely one of the nicest apartments in Round Rock in terms of amenities, cleanliness, and kindness of the staff! I've lived here for 3 months, and I absolutely love it. The apartment itself is spacious, quiet, and has great natural lighting. I don't spend too much time at the apartment, because I enjoy the clubhouse. The clubhouse consists of an amazing resort-style pool, an espresso/coffee machine, yard games (i.e. ping pong, corn hole, spike ball, etc.), and a great office space with a conference room available for use! It is always a bright place to be with kind residents and a caring staff. The gym is also one of the most spacious and clean apartment gyms I've been in. There is nearly every necessary piece of equipment (all in good shape). The location is also nice as it is close to I35 and AW Grimes, which allows for easy and quick routes to & from Austin-Round Rock. Additionally, there is an HEB close by with several various restaurants and Round Rock outlets right around the corner! This location allows for close commercial areas, but also secluded enough that the complex is quiet and peaceful. For anyone who is looking to live in the Round Rock area, I highly recommend looking at this property! read more

I just called emergency because its 83 Degress in my apartment and the a/c is not working. My dogs are panting and they said quote-on-quote the weather says its not over 80 degrees so its going to have to be dealt with during business hours. So apparently my dogs have to suffer which means I have to pour water on them all night or check in them constantly to make sure there not dehydrated, which will cause me to either be late to work or not go in just to make sure my dogs are ok. They are not dog friendly because if so they would take this as an emergency knowing dogs take heat way worse than humans do!!! This place is complete garbage and has been declining ever since I've lived here. If you don't think dogs are important, your not worth the place to live in. I've called emergency 2 times for them to hang up on me... I wouldn't recommend this place if you have pets. I had given them a good review when I first moved in not knowing what I was up against.. Wow if I could take it back I would!!! read more

Stay away. This place is falling apart and the management in place do not care about who you are. Once you sign the lease it will become a nightmare as any complaints is view as you being stubborn. They are racist too. Just look at the honest reviews and you will quickly change your minds. When I first moved in , the management in place was great; however this current management is the worst I ever had to dealt with, lack of communication, completely dishonest. The wall of this apartment complex is falling apart , I can't change your opinion however do your due diligence before you sign a lease at this complex. Do inspect everything before you move in. The Funny thing I caught they making up lies and the female manager had to step in to apologize and regardless that behavior did not change. That's who they are dishonest and liars Also I was present during the move out inspection and maintenance acknowledged everything was great and now they charging for wear and tears I didn't even cause as that how I moved in . Ridiculous!!! read more

EV Car Owners Beware! This apartment claims they have electric car charging stations but the sad reality is its never accessible, since the space is always occupied by gas cars. I moved into this apartment even though they were expensive compared to the nearby apartments, just to access the charging stations so that I can charge my car overnight. Before I signed the lease I even verified with their leasing office if the chargers are accessible. I was told they are and I rented a unit right in front of a charging station. But once I moved in I realized that the parking spot in front of the charging stations are always occupied by gas cars in the evenings. There is no way to call the leasing office after 6PM to report this. To address this situation, right from day one I have been complaining to the leasing office to put a sign board in front of the charging station to reserve the spot of cars that need to charge. Its been months since I have been requesting this and every time I get the same response that they are waiting to get a final go ahead to do this. Other EV owners here have similar stories. After months of complaining they finally sent an email to the community saying the charging spots are for cars that need to charge, but without a sign board people are still parking their gas cars in these spots. Poor management! Please don't rent here for the EV chargers!! read more

Excited about my family move to Round Rock! We had a great time at Bexley Round Rock Apartment Homes. The leasing agent Kayla was super nice, friendly and easy to talk to about my needs of finding the perfect apartment. You all have such a beautiful property, spacious apartment units with unique features and community amenities. The apartments are conveniently located close to a big supermarket H-E-B, great restaurants and cafes. I am so excited to have found an apartment community that checked off all the boxes. I'm looking forward to our move date. We highly recommend this wonderful apartment community. read more

Bexley Round Rock - Apartments Near Me - Round Rock, Texas

While hunting for an apartment I came across the Bexley Apartments in Round Rock. Firstly the leasing agent, Brandi was both informative and listen to our needs and answered all of the questions we raised. Additional Brandi shared the true cost of the lease (car garage, dog, trash etc) a lot of the other apartment leasing centers tend to tell you only when you ask, it's never volunteered. As to the apartments themselves, yes they are a bit pricey, but thats the Austin area market driving the price, BUT the apartments are top quality, they have a light and airy feel including the corridors. read more

This seems like a common issue with Bexley, we should have really took into consideration an earlier review that was left by Emily on Google, We drove over 2 hours each way with our newborn to tour this Bexley location and toured the complex with Ellie, we found an apartment but we couldn't tour that specific apartment because there was a resident living there at the time. The apartment was available for a later date than we were originally looking for but we decided to put in an application in order to secure it due to the fact that we had a newborn and needed to make sure we had a place to live. We were going to wait to apply when we returned home, but Lauren the Manager suggested it would be best if we filled out the application there in order to immediately secure the apartment and not risk the chance of losing it to another applicant. We applied right there and then and paid our application fees and their system went ahead and ran our credit. Keep in mind this was well over 2 months before the date we would initially move in. A couple of days went by and our application was approved, so we paid the security deposit. Ellie then sent us the lease agreement, we signed the lease and sent it back the same day. We then received a following email from Ellie with an invoice which included all move-in fees. Due to the fact that we were still over 2 months from the scheduled move-in date we decided to hold off on paying the invoice until we received our finalized copy of the lease agreement. They took forever to sign their part of the lease and send us a finalized lease agreement, even after we contacted both Ellie and Lauren. Forty days after we signed our portion of the lease Lauren finally sent us the finalized lease agreement. Fast forward to 4 days before we are supposed to move in, Ellie called to inform us that the apartment will not be available for our scheduled move in date because the resident that was living in the apartment decided to extend there stay. They stated it was unknown when the apartment would even be ready for move-in as they could not get a hold of the resident in order to get the key to the apartment. We discussed options and decided to cancel our lease to which they agreed, they refunded the application fees and security deposit. We were left with our entire apartment packed into a moving truck, a 15 point negative hit on both of our credit scores, and the stress of now being left with having to find a place to live with a newborn and two dogs on basically no notice at all for which we could never be reimbursed. read more

The property was better under previous management, however be aware upon move out. They decided to replace my carpets due to pet urine when I've never owned a pet nor had any in my apartment. Didn't even speak about any potential charges, just issued me a bill. Horrible service and communication. read more

Amazing staff and super friendly. They are busy but make sure everyone who comes is treated with professionalism. I've only visited but never leased from here. If I was apartment shopping, I would though! read more

Patrick is a ROCKSTAR! He genuinely cared about my family finding the right home. He's honest, forthcoming and didn't mind my 1,000 questions! read more

Patrick just gave the greatest tour! Yes, parking is an issue BUT everything else is amazing! Location is unbeatable, fell in love with the facilities!! Looved that I can rent a private office studio & parking! Looking forward to move in!! read more

I love these apartments. My daughter resides in one of these apartments. Love staying at her place when I go visit. They are beautiful, clean, and very well equipped. Love the pool area. The apartment living space is great. When I visit I hardly leave the property because they have everything I need when I go on vacation to visit my daughter. read more

Love living here at the Bexley!! The staff is wonderful, the amenities are great, and the apartments are amazing!

If you are considering this apartment complex keep moving . The units are nice enough but the parking is horrendous, they are more expensive , and the property management team is going to charge you for new carpet when you move out period. I was thrilled to see that another Yelp review not only stated the exact same thing happening to them ( replaced my carpet for pet urine and i don't own pets and never had one over ) and then proceeded to tell me they always peel back the carpet when you move out to check for damage ( i call BS !) Renter beware and be smart move on to another more honest property to rent ! read more

Lived here for 3 years just about and had bed bugs they would not help even tho it was there fault when we first moved in the rent it's expensive for an apartment with cracks down the walls I would never spend my money on a apartment like this ever again worst apartment complex ever also the office staff are so rude and when needing maintenance for my apartment it would take forever to get some one to my apartment then after 3 years of living at the apartments they are evicting me for something I never did these apartments are crooked and corrupt I would not recommend living in a Bexley apartment complex to anyone. Also I try to make a review for these apartments that I lived in when I first moved in when I had bed bugs and they told me to take it down or they would sue me so now that they kicked me out I can finally released the truth about Bexley apartments read more

Love this complex Justice at the front helped us feel at hone here since day one followed by everyone who lives here. Super clean area and great for anyone looking to make Round Rock feel like home. read more

Absolutely love this community. Everyone that lives here is extremely friendly and kind. Dog friendly and the staff is amazing! Justice that works at the front desk is the best too!! read more

I toured this location and I am amazed at how knowledgeable and friendly the staff is!!!! I was shown several floor plans as I am moving to the area but not sure what I need. I found the perfect apartment and I'm so excited to begin my new journey in your location!!! Kudos to the staff (Debbie) for knowing the area and directing me around!! She's a gem!!!! read more

Love living here. The staff is incredible and I love using the grills at the pool. Not a single problem with the community and everyone is super friendly read more

Very happy with our choice for a new home. Apartments are beautiful, Grounds are well maintained. Love the options of the amenities and to see people enjoy them is nice. I can't say enough kind words of the office staff, very helpful, very kind and definitely goes way beyond their jobs to make you feel at home. If you are looking for a new home definitely give them a look. read more

Clogged my kitchen sink! Ugh! Great service! Technician fixed it same day!

I have enjoyed living at The Bexley. All of their locations actually are very pretty and well kept. I will be happily renewing again.

Management is really excellent. Worked with Sophie and before here Jessica who were both fantastic. Who front desk crew (Elle, etc) is also always super helpful. Was in a townhouse unit for 3 months and wish I could have stayed longer but my lease was up. Sophie helped me find a new place though so turned out to be a win. Highly recommend Bexley RR. read more

Loved when this property was under previous ownership, the events were great, good incentives, and better maintenance and quality of guest equipment. BEWARE of moving out. Bexley tried to charge me $300+ for carpet removal due to pet urine. I've never owned a pet nor had one in my apartment. read more

My husband and I rented at Bexley for temporary housing until our new home is built and we couldn't be happier. The staff is wonderful and quick to respond to any questions or requests we have. The grounds are always kept clean. Even after the major freeze, the landscaping crew was out right away to remove any dead plants and greenery. The health club and pool are wonderful and kept very clean. There is a nice pet park where your pets can run off leash. The location is perfect with lots of restaurants and shops nearby. We love our apartment and it is very quiet. We would recommend Bexley to anyone who wants to live in the Round Rock area. read more

We moved into this community last month. Very happy that we made the decision to move here. Debbie and Maly were very friendly and courteous. Debbie, very thorough with her work, lively, and cheerful. Made us feel comfortable. Immediate attention paid to service calls. The unit we moved in had very fresh feeling and mostly quiet. Club house is another great attraction for us. I love the Gym and workspace they offer. We simply love this place and people. Thank you Debbie for everything you did to help us. read more