Detail oriented and they take the time to address our concerns! They kept everything clean and…read moreprofessional.

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

Snyder's Cooling and Heating , in my opinion, is the best AC Repair company. They operate with…read moreprofessionalism, integrity and they are personable. I enjoy doing business with them.

Service was requested showed up according to them they fix the problem collected their money and a…read moreday later the same problem continued. I cannot recommend them at all. Call the next working day and we had to wait for them to showed up at the end of the day. When they have time to do complaints. The tech had the audacity to try to sell the yearly two times maintenance agreement when they cannot even finish fixing the problem.

I had a new AC installed in 2023 with Grimes and since that time, I have had 4 service calls due to…read moreissues with the AC. The first issues was leaking and it was due to an issue which became my issue that I had to pay for. The following 3 times again leaking in the same place, they come out drain and in time it begins again. They do not cover labor after the first year but I paid for labor after the first incident which was less than a year, why because they installed it improperly which was my fault? The last 3 leaks are exactly what they said they fixed after less than a year that I paid for. After the first incident I called the manufacture and gave them the serial number of the unit, and it was not from 2023 but from 2021. I believe they sell used units and just rig the unit to get by. In the words of my dad, crooks! Side Note; I had already hired another company to continue with my maintenance since I was unhappy with them and they came out to service the AC November of 2025 and drained the unit, and here we are 5 months later with a leak. The only reason why I called Grimes again I assumed this issue would be under warranty, otherwise I would have called the new company to fix it. I am sure they would have charged me less than Grimes for "labor" cost.

Disappointed as of recently, found another company to handle future repairs. I had a new AC unit…read moreinstalled by this company in 2022 and have used them for service calls since. Their technicians have consistently been prompt when responding to issues. Recently, I was advised that my evaporator coil needs replacement. The part is under warranty, but I was quoted $1,050 for labor. While I understand that labor is typically not covered under warranty, I had questions given the relatively recent installation of the unit. I reached out to the office for clarification on the repair, warranty details, and whether there were any alternative options. I also requested documentation related to the service and the specific part involved. While the information was eventually provided, it required multiple follow-ups on my end to receive clear answers. I also asked whether the warranty part could be ordered through the company and installed by another provider. I was later informed that this is not something they are able to do, which is important information for customers to be aware of when considering their options. During email communication, references were made to internal discussions regarding my inquiries about pricing and service. As a customer, I found that type of information unnecessary and not relevant to resolving the issue. Overall, while technician response time was strong, the communication and support from the office made it more difficult than expected to make an informed decision. I would recommend that customers ask detailed questions upfront about warranty coverage, labor costs, and how parts are handled if exploring alternative service options.

We needed an air conditioning replacement at our Vero Beach home. Simon Castor came and took care…read moreof our needs in a quick, affordable, and professional manner. Our unit has worked great. we had one small issue, and they took care of it promptly, at no charge. Our realtor was right....this is the the only HVAC company to use

From the owner: Don't hesitate to call Castors Air Conditioning Inc. in Fort Pierce, FL. We are committed to your…read moresatisfaction. Call us today.772 528 5202

Service was extraordinary I couldn't have asked for anything better Thank you Deanread more

This company is very reliable. The mechanic over there is very knowledgeable. This company has…read morenever taken advantage of me. I have had all 3 of my vehicles here at different times.

Nicholas was fantastic! The entire experience was seamless--from speaking with Marlene in the…read moreoffice to schedule the appointment to having Nicholas arrive promptly and get our AC back up and running in no time. Thank you, Promag, for the outstanding service! You've earned a new loyal customer. Fast, friendly, and professional service from start to finish. Highly recommended!

I had Promag Energy Group out for AC repair service. I was so please and impressed Jd that I…read moredecided to get the new Air conditioner installed and I couldn't be happier with my choice. All of the employees from the office to my final inspection were so kind and professional. I have even sent my Mom to them for her AC repair. ProMag Energy Group is my company for as long as I am in Ft Pierce!

Once, before the company was sold, Elite was a premier operation, honest efficient, capable and…read moreinnovative. However the once skilled labor force of the company has been replace by a sub-standard labor force incapable, of measuring up to the previous company's standards.

When family owned they were awesome. Now, they are owned by a company called Southern and all they…read moredo is try to upsell you on everything. Also, their tech quality is terrible and they are liars. STAY AWAY FROM ELITE