Best of the Best! I have been a customer for over 10 years, Jessica, Laura and Mo are my go to experts. I highly recommend these people.

I honestly left this experience feeling really disappointed and uncomfortable. I simply asked if there was a bathroom I could use, and the response was "yes," only for someone else to loudly say "no" right afterward. The way it happened made me feel singled out and disrespected, especially in front of other people. I understand that businesses may have rules about who can use their restroom, but there's a respectful way to communicate that. I wasn't expecting anything special--I was just asking a simple question. Unfortunately, the way the situation was handled left a really bad impression on me. I hope the staff can be more considerate and respectful toward customers in situations like this. A little kindness and professionalism can make a huge difference. read more

I visited this salon on August 5, 2025, for a root touch-up and toner with stylist Michelle Perkins, who was my stylist at BH Hair Studio for over a year. I clearly asked to maintain my platinum blonde with a soft lilac tone around my face. Instead, I left with dark grey and purple hair--nothing close to what I requested. Later that evening, I discovered severe breakage in my hair--front, back, and sides--signaling something had gone very wrong. The next day, August 6th, I returned and calmly explained the damage found in my hair. I was seen by the stylist, the salon director Brooke, and Mo Elkurdi, the owner. They all acknowledged the breakage and reassured me-- repeatedly--that they had the skill to fix it. Based on their confidence, I trusted them again. But the correction only made things worse: * My hair was left brassy, patchy, and uneven. * I voiced my dissatisfaction multiple times during the process, and each time I was reassured or brushed off. * I was eventually informed that the platinum result I initially requested would not be achievable again because I would need to bleach my hair again. This significant fact was never disclosed before the process began. Had I known this, I would never have agreed to continue services. Mo then offered a trim "in the back" to clean up any breakage, and he provided me with a mirror so I could see how much he would trim. Before he began, I explicitly requested to maintain my current length and only agreed to a minor trim in the back. However, my entire haircut was drastically altered, including noticeably shorter pieces and a lob-sided cut in the front, which I had not authorized. When I saw the results, I became visibly upset and started crying in the chair. Mo then said, "What is it?" I told him how I felt... and he walked away without saying anything. No apology. No compassion. I was left standing there alone, visibly emotional, and humiliated. I sat in my car to compose myself and then returned inside to respectfully request a refund. However, Mo, the owner, responded without hesitation, stating that they would not assist me. In that moment, he didn't just deny my request; he dismissed me outright, declaring, "We won't help you." When I asked why, he told me: "You find fault with everything. You're always going to be the type to find fault. We tried to help you, but you continue find fault and be a problem. I won't give you a refund." When I told him I would explore other ways to address the situation, he replied: When I told him I would explore other ways to address the situation, he replied: "Let's see if you're successful", uttered in a mocking tone that was completely unnecessary. Let me be very clear: If I were a white patron, I do not believe I would have been treated this way. My concerns would have been taken seriously, and I would have been offered a genuine solution. I wouldn't have been shamed for speaking up, and I certainly wouldn't have been dismissed so cruelly while crying in the salon chair. I've since disputed the charge with my bank. I'm sharing this review so others know that even when you're calm, respectful, and vulnerable--it may not be enough to be treated with dignity in certain spaces. No client, especially Black women, should be made to feel disposable simply for speaking up. read more

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Excellent service! Mo is the best!! Definitely recommend BH Studio! He takes his time in cutting and styling your hair.

Shae did not understand the haircut I wanted even though I showed her a picture and explained in detail. I asked for a mid length haircut with long layers and ended up with almost a pixie cut and in tears. It was incredibly humiliating to have to attend an important event the following week like this. I requested a refund from the owner but did not receive one. I will never be going back to this salon. read more

I had both my teens there for a trim & it was the first time that he left a salon happy & satisfied with the cut - given how picky they both are, this is high praise after just one visit. Highly recommend this salon, as they listen to what the client wants & the styling and cutting is really good, even from the junior stylists. This is now our go-to salon in Katy - THE BEST! read more

First time here and I absolutely loved it! Ellie was my hair stylist and she made me feel like a brand new mom again...literally!! 100% coming back and would recommend this place! read more

Michelle is AMAZING!!!! I told her what I wanted and she did exactly that! I don't have good luck with many hair salons but I will definitely go back to geez 10/10. Sofi was so friendly and great with my blowout. This was my first time and I love this place, I will definitely be going back. In my picture, the bottom 3 were before and the top two were after. read more

This place was really a mixed bag... There were a lot of things they did wrong and some big things they did right. I was really on the fence for a long time about writing a review, but finally after sitting on it for a while I figured it would be worth sharing my experience. I went into this studio with ~24 of relatively healthy medium to dark brown virgin hair. I needed a trim, sure, but my hair was soft and thick and I could run my fingers through it without them getting stuck even on a bad hair day. I understand that bleaching your hair damages it, but I figured that I wouldn't mind taking on some damage for a new, stylish look. But what I initially got was far from that. I asked for a balayage with a shadow root, and what I essentially got was something like a poorly done mid-2000's chunky highlight. Not at all the blended, clean balayage I was looking for. While she was rinsing it, she even commented on how it had lightened far more than she expected. Clearly, this had not been what either of us were aiming for. While I did call and was able to set up a complimentary appointment to try to fix my hair, at that point a lot of the damage was already done and there was no going back. I discovered during this call that I was supposed to have had a consultation before they ever even booked an appointment, but this never happened, and was never even suggested before they began bleaching my hair. I admit that I didn't ask for one, but I had never had my hair done in a salon before and had no idea what to expect going in. Going in to fix the damage, I was somewhat frustrated by their unwillingness to admit their mistake, but I can only be so upset when they had agreed to fix it free of charge. They suggested that I should simply curl it, to which I had to insist that my hair should be able to look presentable without styling it every day. Finally, after another three hours of sitting in the salon, my roots were dyed back to their dark color and the stylist had made a much stronger attempt at actually blending the lightener into my hair. While I was (and am) much happier with this look, and actually feel good enough about it to wear it out, I still find myself wishing that I had never done anything with my hair. Although it looks much better now than after my first visit, it still isn't what I originally wanted, and now it's extremely high-maintenance compared to what I'm used to. I feel like the stylist who fixed my hair could have done a much better job if she had done my hair in the first place, but instead she just had to fix someone else's mistake, and there was only so much she could do. TL;DR: If you're going to go here, make sure you know exactly what you're getting into... And yes, paying more for the more experienced stylists is DEFINITELY much more worth your time and money than risking it with someone less skilled. They were IMMENSELY helpful in trying to fix the problem, but I wish I had never had to deal with the problem in the first place. read more

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Okay so this review is nothing personal about the stylist but more about other issues. It is impossible to get an appointment here for a color and cut on the same day. I book way in advance to the point where it becomes an after thought half the time and the other half either the colorist or the stylist wants to move my appointment so I'm forced to do the process all over again. They are closed Sunday and Monday which is so inconvenient because so many people are off on the weekends. Next last time I was there I had a cut and color and started at about noon. Please tell me why I wasn't out of there by almost 5???!!!! My hair is medium length and thin. There is no reason ever it should take that long unless you have super long super thick hair. I will say that the stylists do a great job but omg the hours and scheduling is terrible! read more

I have been getting my haircut with Laura for several years. She's always able to recreate whatever haircut I show her. She is amazing.

After 18 months of no haircut, I decided to give this studio a try. Got the most experienced stylist and walked out feeling...mehhh There was no bounce in my hair and the cut was basic. read more

I've been coming here to see Anna since we moved to Katy last year. She always knows exactly what I want and is just really lovely. I always walk out of this place happy! Shoutout to Tyler who has just recently started working there and gave me an awesome head massage today! read more

Super sad.... tried a million times to make this appointment... finally did and told them I was a teacher and would try my best to get there around 4:00 but gonna be hard... told me if I was a few minutes late it was okay... got there at 4:19 because of extremely rainy day. They told me no hair cut.. you are more than 15 minutes late. Okay... I get being punctual but had also explained my situation from the start... then had to get kids safely moved and then get here in the rain. I would normally never post something like this but for a Katy community that is usually supportive of one another this is just sad. This teacher will take her money and hair elsewhere... I hope my teacher friends do too. Very sad. And come to think of it I had to leave with a wet head last week because I got my hair colored and sat in a chair for ever because they were busy... finally had to just leave I waited so long for the style that it just never happened. Oh well... Send me referrals to good hair salons, please! Thanks y'all! read more

What can I day... Another win. Went in for a color and a cut and walked out feeling and looking amazing. I'm telling you Katy you need to get here and see what it's all about. Too notch stylist no matter who it is you can not go wrong. Amazing every time. I have found my home away from home. read more

I went to BH Hair Studio back in November 28, 2020. I wanted a balayage but I ended up with hair with orange spots and an uneven color.  I didn't notice about it after my hair was done at the salon. I am a person that don't like to speak up but my husband and my mom encouraged to do it after they found I paid $185 plus tip. I sent an email and the next day the owner contacted me. He offered me to go back for a redo but I told him that I did not want to damage my hair so I was going to wait. He said that it was ok. Later, I tried to contact Mo so many times but he never returned my calls or emails. I am very disappointed because they did not fix my hair how the owner promised me. At least I wish the owner would give me my money back. read more

BH Studio is a great salon and in a great location. Mo is very professional and very knowledgeable and attentive. Jessica is great with color and very sweet to work with. Anna cuts my husbands hair and is really good at men's haircuts! My husband is very happy working with her. Everyone is very nice and it's not a pretentious salon. A little pricy but worth it! The layout and process is a little different than normal. Coloring is done by color stylist on one side and then when u are done you go to the other side to get your hair cut and styled. This can add up because you are paying two different people and each a tip. Great experience though if you are looking for a welcoming salon with no drama! read more

I have been moving frequently from Washington D.C., Seattle, Portland, and Los Angeles over the past few years and with each move comes the stressful hunt for a new hair salon. I am now in the Katy area and I decided on BH Hair Studio to meet with a hairstylist and colorist after seeing all of these glowing 5 star Yelp reviews. I called and spoke to a receptionist who told me to come in for a free consultation. She also explained that they used a 1-5 system of ranking their stylists, with 5 being the highest. She went on to say that the ranking did not really matter because everyone was wonderful and it is more of an internal formality, with rank 1s being as capable as rank 5s. At my consultation, I met with a colorist who expressed comprehension of my desired end result: to maintain my natural base color of a cooler dark brown, with some very subtle added dimensionality via cool tone lighter brown highlights around the face and some lowlights; in short: processed hair that doesn't look processed and -is not blonde at all-. The hairstylist I was introduced to was also very positive and got the look I wanted while going from super long hair to just medium-long hair. I made my appointments with both in confidence and was genuinely excited - they seemed great, capable, and easy to work with. When I was given their business cards, I noted that both were of the rank 1 tier in their respective categories. This didn't phase me after the assurances I had received and the fact that a rank 1 was only $20 or so cheaper than a rank 5. I arrived for my appointment two days later on Saturday morning (12/24). First thing to happen to me after sitting in the chair for the colorist was for the hairstylist to come by and let me know she was cutting the length of my hair I wanted gone so that it would be easier for the colorist. I have never had that happen before, but it sounded fine, sure. The hairstylist proceeded to confirm length with me and then chopped off that whole section with a couple clean cuts (this was new to me). Color processing went as usual, with the patron being blind until in front of the mirror as the hair is dried. That's when I saw that my hair had been transformed into exactly what I had not wanted -- a lighter, warmer colored base with blonde highlights. Not even just face-framing blonde highlights, but throughout. I am a firm believer that if you are not happy with how your hair looks, vocalize it ASAP, especially if it is not what you asked for. You should not be leaving the salon until you are happy. My colorist acknowledged the color was off, and we went back to the bowl after my hairstylists finished up the haircut. I was so distraught about the color that I could not dedicate the same amount of upset over the cut, but I recognized that the haircut was rushed and not as precise as other neighboring patrons. At that point, though, all I could focus on was getting my fork-comb-blonde-highlights fixed. My colorist re-applied toner (a go-to temporary fix for botched color), left it on longer, and gave me a complimentary conditioning treatment. Afterwards, I was again sent to my hairstylist and I saw that my hair was just super warm and still nowhere near what I had asked for. I stopped my hairstylist again and let her know that while it may, as she said, be "pretty," it was not what I wanted or asked for. When my colorist came back she brought an associate who informed me that all highlights are very light and that it was a fact of highlighting to be darkened by toner. If I was new to the hair color world, I may have accepted that, but I am a seasoned veteran who has gone blonde to black and around again - and no, not all highlights are blonde. After discussing with her, I was given the option of what amounts to a single-process color, a.k.a., one permanent color distributed throughout the hair, that would color over my base and those blonde highlights. I accepted, because that was my only option at this point. When it was finished, I had been in the salon for 5 hours (10AM - 3PM) and my eyes felt foggy and sore from all of the chemicals that had been on my head and all of my neighboring patrons. My hair color was a dark and reddish warm brown, and my hairstylist who had said she would style my hair had disappeared at some point. I just want to leave, so I wait at the counter to pay. Meanwhile, my eyes are BURNING and I'm rubbing them furiously as I am approached by the owner and asked if everything is okay. I assume he thought I was crying and let him know that my eyes are just burning from all the chemicals and he abruptly turns and walks away without another word. I am presented with my bill and the receptionist asked me if I wanted to add tip. I asked for $15, and she asked me if I meant $15 tip for each. No, I did not. I paid, I left, I will not return. read more

BH Hair Studio - Business cards showing respective tier ranking per stylist. - Hair Stylists Near Me - Katy, Texas

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I just moved to the area and was nervous about finding a new hair stylist. I saw the great reviews for this place and decided to give it a go! I was paired with DIANA, and I will definitely be booking my future appointments with her!! Diana is amazing. She took time before she began cutting to get to know my hair, ask questions, understand what I was wanting, and make suggestions. She was gentle and took her time. She cut my hair exactly the way we had planned to, and it is the best cut I've had in years!!! Plus, she is positive and fun to talk to. Everyone else in there seemed to be happy with their cuts too and had smiles walking in and out of their appointments. :) read more

Since my previous stylist began to make a habit of running late (up to 1 hour) I decided that I would no longer spend 30 minutes driving across town to reach her. I knew that I could find a stylist just as good, or better within the Katy area. Cue Ginger. She is the best. Ginger is a good listener who determined exactly what I wanted before she began. She is extremely personable and warm. There was no rush, and no banging around that I've experienced at other salons. Instead, my most recent haircut was a wonderfully relaxing experience, with an excellent result. My hair looks sharper than ever. If you're a man (or lady) who likes attention to detail when it comes to looking your best, and don't want to feel rushed I would recommend Ginger at BH Hair Studio. You won't find the pretentiousness architecture that comes with some salons, nor will you have to deal with the pretentious people. Also, there was zero product pushing during my experience. You're welcome. read more

I left a rating here before about the fabulous time I had at BH. I wanted to jump back in and mention BROOKE! When I made my second appointment, Grace wasn't available so they scheduled me with Brooke instead. She has been amazing - so easy to talk to and seriously skilled with highlights. I liked her so much that I booked my next appointment after that with her too!! She has done a great job bringing my hair back to blonde (after a terrible dye job at another salon) shes seriously fabulous - try her, you won't be disappointed!!! I will make one quick note - they take their time at this salon. I am willing to be patient to make sure the work is great and you should too. Just be sure to schedule accordingly. :) ------------------------------------------------------ My Previous Review ------------------------------------------------------ Wow! Just wow! And let me tell you why :) First - I had been going to the same stylist for some time and just wanted a change. I tried one stylist who gave me terrible highlights, followed by trying another who I had to go to three times to get what I came in for. Needless to say - I was a little timid to try someone new but desperate to get my hair done! Enter BH! After reading reviews I made an appointment with Grace (highlights) and Ginger (cut). And they did NOT disappoint. Grace did a great job with the highlights walking me through the process since I was going dark to light. Then Ginger - oh my gosh Ginger.... the hair cut always seems like an after thought to other stylists. I've never been in the chair that long getting a cut... she was precise and a perfectionist and I'm reaping the benefits. I'm not sure I've ever had a haircut of this caliber before. Additionally, the customer service (walking me out to the car in the rain with an umbrella, serving champagne, nice scalp massage during shampoo) was superb. I run a boutique business and this is REALLY important to me, so it is great to see that it is important to them too! I just got a follow up phone call to check in and see how things were going and how my experience was. Wow - I've never had a hair salon do this before. I went ahead and made my next appointment on that call too. I hope this is the start of something beautiful... particularly my hair ;) read more

I've been going to BH for a long time. Mia is the best colorist and she's just the sweetest person, too. But, I had Kevin wash my hair for the first time last visit. OMG! The BEST head massage ever!!! read more

Paid $85 before tip for a master stylist to cut my hair. Mediocre service and not a very polished cut. Overpriced.

Super happy with cut I got today here. Ginger was my stylist. She was correcting some mistakes made from a Houston stylist. This salon feels like a city salon - which I love. Super friendly and customer service oriented salon. Stylist all were giving cuts that looked great. A hidden gem in Katy. read more

BH Hair Studio is amazing! Every stylist is so talented but Mo is over the top gifted to do hair. I walked in with dry damaged frizzy hair and walked out with beautiful smooth flowing silky hair cut and styled to precision. An added bonus is, I was given a regimen to keep it up and now have hair I can work with! read more

I recently moved to the area from NJ and really needed to find a salon that knew what they were doing with platinum hair .... BH is THAT PLACE!!!! My appointment was with Brooke (who has platinum hair just like me) so straight off the bat I knew I was in good hands! At my last hair appointment in NJ, the toner wouldn't tone my hair to platinum after doing it twice so I made sure to tell that to Brooke. But she already knew what to do with my hair and when I was done I had NO YELLOW hair!!! Michelle did my wash and the scalp massage was amazing! Then Anna blow dried my hair pin straight. I have kind of a straight bob haircut and it came out great!! I absolutely recommend this salon to anyone in the area. The ladies are very professional and so friendly! Last but not least, their prices are great. They sell TIGI products, and Brooke recommended I get the Restoration shampoo and conditioner for my very weak (and bleached) hair. Thank you Brooke, Michelle, and Anna for a wonderful experience!!! Already booked my next appointment!!! Can't wait to come back! read more

OMG! This salon is amazing! This is definitely the BEST hair salon in town and around! I love the whole vibe and look of BH Hair Studio - chic and hip, but at the same time, unpretentious and very welcoming. The moment I walked in, I received a friendly hi and offered a glass of ice water. The salon was buzzing with life and people looked like they were having a good time. Mia did an amazing job on my color - all I knew was that I wanted to keep the blonde highlights but still keep some of the depth and dimension from my natural color (brown) - she knew exactly what process was needed to create that effect and took the time to do it right. The girl that washed my hair was super gentle and nice. My color turned out no less than perfect. Laura did magic on my hair cut and style. Her artistry and technique is amazing. It's extremely hard to find a stylist that executes flawless hairstyles, I feel like I struck gold. I am extremely satisfied and was even surprised at how much more flattering my new hair is for my face and how much lighter and healthier it feels. Laura has long-time professional experience, and her friendly attitude, high professional skill will definitely make everyone satisfied with the new look!! Diane cut my husband's hair and WOW!! She knew exactly what to do for cowlicks and his hair type. He had nothing but good things to say about Diane and his experience at BH Hair Studio. This was a first, as he is very picky!! Diane is very talented & you can tell that she just CARES about making each haircut perfect. The hair washing process was professional, well done and relaxing. Last but not least, Ginger did an amazing cut and style on our daughter's hair. Ginger is super sweet and went out of her way to make our 6 year old daughter feel comfortable and relaxed. She knew exactly what needed to be done for long curly hair and took the time to cut and style it perfect! She was patient, was not in a rush and dedicated her time completely. She was super accommodating and did a superb job. BH Hair Studio has all the excellent, professional stylist and I am confident you couldn't go wrong with anyone you choose. I've gotten more compliments on my current haircut and color than ever! We finally found our lifetime salon! read more

Mo tamed my wild and curly mess and gave me the best haircut I've had in 20 years! He did an amazing job at blending some horrible layers that resembled three wonky shelves. Now I have a beautifully blended head of thick rich curls. I feel like a million bucks for less than $150. Totally worth it! Thanks Mo! read more

I got my husband to try this place because of the reviews and have to say they are all on point. I've never seen his hair colored any better than today and he's been experimenting with so many stylists since he's not too picky. But this is the first time I've liked his "colored" hair bc it doesn't look like it's been colored....thank goodness! I will set him up again next month and from now on to go here--for sure. FYI, Brenda did his coloring today. read more

Absolutely love the staff here, the prices, and the wonderful aftermath of my highlights. The girl at the front desk can come across rude and quite sassy. She has left me voicemails before and was very sassy on the voicemails. The hair stylists definitely make up for her attitude though. The manager is very sweet and smiley. I had Michelle do my hair my first few times and she then had her baby so I was iffy about getting someone new. The girl that I got was so incredibly sweet and did my hair perfectly. BH is definitely my go to! read more

This place is amazing I usually get my hair done with Zulma and she ALWAYS does a great job. The environment is great they are very attentive and I always come out of there satisfied. I also went there on my wedding day and I LOVED IT!!! I was so nervous and everyone there calmed me down. They definitely made my special day better. read more

Jessica and Anna did a fantastic job with my hair!! Go to Jessica for color and Anna for a hair cut. Such creative magicians!!!

I am particular when it comes to my hair and also where I go to have it cut and colored. I generally look for a place that is inviting, clean, and efficient with highly-skilled master stylists. BH Hair Studio fits the bill. The salon is well-run by the owner. A friendly receptionist greets clientele and offers a drink and, in COVID times, hand sanitizer. The salon is VERY clean. The stylists are all wearing masks. I feel very safe and comfortable. Every stylist seems engaging and helpful and offers advice on styles and color. The staff appears to be well-educated in the art of cutting and styling. An array of excellent Bed Head products are sold at the shop. I would not hesitate to recommend this salon to anyone. read more

I am new to the Houston area and needed to find a new stylist. I have naturally curly hair so I find this task to be the most daunting task. I gave BH Hair Studio a shot because of all of the glowing reviews and they were super close to where I live. I specifically asked for someone who knew how to cut curly hair. Not sure if it was an off day for this person or they were rushing but..... I regret the choice of trying to find somewhere close to home. I should have continued to make the over hour drive to the place on the other side of town. I am now rocking the most uneven $75 haircut. The left side is about half an inch longer than the right, and there are random chunks of hair that are shorter than the rest of my hair. This is something I expect form a free cut at a beauty school or the sports clips across the street. Not the former senior staff of a Toni and Guy. I really wanted to like this place. read more

Not at all worth ghe money. Got a hair cut by Mo, not impressed but gave the benefit of dout and went again. Got keratin and a hair cut. Keratin did not work as my hair was the same as before and to top it the worst hair cut of my life. Two times in a row, never again. read more

I love this salon. The first time I went, it was to fix a DIY hair disaster. Mo fixed my hair perfectly. I always tease him about how serious he is when it comes to cutting hair. I am a nurse, and I feel like I am watching a surgeon perform a life saving operation. He is so focused, and accurate when he cuts your hair. He takes everything into account, hair texture, face shape, hair line, condition of the hair. Once he starts cutting your hair, you wont believe how awesome it looks, and how much easier is to style. Grace colors my hair, she is amazing. I really enjoy her patience and her flexibility. She is always willing to try my ideas; but she will also gives me her professional opinion, so I can make an educated decision.. I am obsessed with not having brassy hair and she delivers beautiful blonde hair without brass, that's also multi dimensional. I get compliments all the time and I highly recommend her. I have never been loyal to a hair salon before, I always used to leave disappointed and near tears. My friends and family are amazed that finally after years of salon hoping, that I am happy.. more than happy. I will never go anywhere else. Once you try BH salon you will be able to tell the difference immediately. The professionalism, attention to detail and work ethic is refreshing and admirable. read more

Love this place! Every time I go, I see Jeanette. She does everything she can to make your visit a great experience. I love that she takes her time to make sure every last detail of the style is perfect; this way i get to relax, and I know that whatever I walk out of the salon with is going to be on point. I've always had pretty long hair, and last year she gave me my first short cut in years: a slightly asymmetrical shoulder-length lob. It looked amazing, and I still see her for cuts and trims. You'd think she's been in the industry for years with the work she does! She also really knows her merchandise. She got me hooked on quite a few Bed Head products that I literally can't leave the house without now. I highly recommend booking an appointment with her! read more

This haircut is genuinely the best one I've gotten in the Katy area. The salon was clean and the staff were so kind. I will definitely be visiting again! read more

Full disclosure, Laura has been cutting my hair for over 20 years and I would follow her anywhere. That being said, even though it's a drive for me it's totally worth it. The staff is always friendly and they don't even give me a hard time when I have to make a last minute appointment change ;) Laura is, of course, the best and if she works there, I know they're good. read more

I've been here several times and loved it. This last time I went in for a simple trim and was in the chair for TWO HOURS. The result was the worst Edward scissor hands chop job ever. I won't be able to wear my hair straight for a long long time until this all grows out. I'm so disappointed in this stylist but the rest of the salon is great. Be careful who you choose. :( read more