Exceptional Service from Ricky - A True Watch Enthusiast! I can't say enough great things about Ricky and how incredibly helpful he was in my search for my dream watch. From the very beginning, he went above and beyond to make the entire process smooth, enjoyable, and stress-free. Finding the perfect timepiece is not just about picking something off the shelf--it's about discovering something that truly speaks to you, and Ricky understood that better than anyone. From our first conversation, it was clear that he had an in-depth knowledge of watches, from the technical details to the history and value of different brands. He took the time to understand exactly what I was looking for--not just in terms of the brand and model, but also the style, movement, and overall aesthetic that would suit me best. Instead of pushing me toward the most expensive option or the trendiest choice, he really listened and helped me narrow down my options based on my taste, lifestyle, and budget. What I appreciated most was his patience and dedication. He never rushed me or made me feel pressured. Instead, he provided me with all the information I needed to make an informed decision, explaining the pros and cons of different models and even sharing insights that I wouldn't have thought of myself. He also kept me updated throughout the process, checking in to see if I had any new preferences and ensuring that I was completely comfortable with my choice. Beyond just the watch itself, Ricky's customer service was outstanding. He made sure I had access to the best deals and helped me navigate availability, pricing, and authenticity concerns. His connections in the watch world proved invaluable, and I truly felt like I had an insider helping me every step of the way. Thanks to Ricky's guidance, I finally found my dream watch, and I couldn't be happier with my purchase. It's not just a timepiece--it's a reflection of my personality and a milestone in my journey, and I owe so much of that to his expertise and support. If you're looking for someone who is passionate, knowledgeable, and genuinely invested in helping you find the perfect watch, Ricky is the person to go to. I would highly recommend him to anyone in search of their ideal timepiece--his level of service is truly unmatched! read more

Outstanding Service at Bhindi Jewelry - Thank You, Annie! I recently had the joy of purchasing a Rolex 31mm Datejust for my mother's birthday from Bhindi Jewelry, and Annie, the sales associate who helped me, made the experience truly exceptional. Right from my first step into the store, Annie's friendly and welcoming attitude ensured I felt at ease. Annie's commitment to customer service is impressive. She answered all my questions with enthusiasm and provided detailed information about the products. Her patience stood out, as she never rushed me despite my many queries and indecisiveness. Annie's thoughtful and insightful advice made me feel confident and comfortable with my purchase. What made my experience with Annie truly special was how she made me feel valued and understood as a customer. She carefully listened to my needs and preferences, going above and beyond to help me find the perfect gift. Her warmth and dedication transformed the shopping process into a delightful and stress-free journey. Annie's expertise in luxury watches was apparent when she explained the features and benefits of the Rolex 31mm Datejust. She compared various models and options, helping me appreciate the unique qualities of each. Her passion for her work and commitment to ensuring customer satisfaction were clear throughout. Annie's attention to detail and follow-up were also exceptional. She kept in touch with me, providing updates and ensuring everything was perfect for my purchase. This personalized service made me feel special and appreciated as a customer. Thanks to Annie's outstanding service, I found a beautiful Rolex 31mm Datejust that my mother adores. It was the perfect birthday gift, and I'm incredibly grateful for Annie's assistance in making it happen. I highly recommend Annie at Bhindi Jewelry for anyone seeking an excellent shopping experience. Her kindness, professionalism, and dedication are unmatched. Thank you, Annie, for making my purchase so memorable. You are a true asset to Bhindi Jewelry, and I look forward to working with you again. read more

**Review of Purchase at Bihndi with Agent Areg in Glendale** (5/5) I recently had the pleasure of purchasing a Rolex GMT Zombie from Bihndi, and I couldn't be more thrilled with my experience, thanks to Agent Areg Sarafian in Glendale. From the moment I stepped into the store, I was greeted with a warm welcome and a display of professionalism that immediately put me at ease. Areg was incredibly knowledgeable about the various models and was more than happy to answer all my questions. He took the time to understand what I was looking for and guided me through the selection process. The Rolex GMT Zombie caught my eye with its unique design and vibrant colors, and Areg made sure I was fully informed about its features and history. He provided valuable insights that helped me appreciate the watch's craftsmanship even more. I never felt rushed during the process, which made the experience enjoyable and stress-free. The transaction itself was seamless. Areg ensured that all the paperwork was in order and walked me through each step. I appreciated his transparency regarding pricing and financing options, which made my decision to purchase much easier. Once the deal was finalized, Areg took the time to show me how to set the watch and care for it, making sure I left the store feeling confident about my new investment. Overall, my experience at Bihndi was outstanding, and I highly recommend visiting Areg if you're in the market for a luxury watch. The Rolex GMT Zombie is a stunning addition to my collection, and I'm grateful for Areg's expertise and excellent customer service. I'll definitely be returning for future purchases! read more

We recently picked up a watch for my father-in-law from Bhindi Jewelers, and I wanted to recognize Edgar for creating what was truly an exceptional experience. From the very beginning, Edgar went above and beyond to make the entire process special. We had planned the watch as a surprise for my father-in-law, and Edgar thoughtfully coordinated every detail. He arranged a time for us to come in, had everything prepared perfectly, and ensured the presentation was seamless and memorable. What stood out most was Edgar's professionalism combined with his genuine warmth. He took the time to understand exactly what we were looking for and helped us select a Rolex that was the perfect fit for my father-in-law. At no point did we feel rushed. Instead, he made the experience feel personal, meaningful, and worthy of such an important occasion. Having visited other high-end jewelry and watch retailers, I can honestly say that this experience was on another level. Edgar's attention to detail, knowledge, hospitality, and commitment to creating a memorable moment elevated the entire experience far beyond our expectations. The watch itself was wonderful, but the experience surrounding it is what our family will remember. Edgar made my father-in-law feel truly special, and that is something that cannot be measured. Thank you, Edgar, and thank you to Bhindi Jewelers for such an outstanding experience. This was one of the best luxury retail experiences our family has ever had, and we look forward to returning in the future. read more

Ryan was awesome from our very first conversation. He was laid back, professional, and made me feel completely comfortable as a first-time Rolex buyer. I originally asked for a Datejust Wimbledon, and he happily put me on the waitlist. At another AD, they tried to sell me an Everose Wimbledon--which just wasn't for me. When I asked if I could get the Everose with a chocolate dial instead, I got a hard "no." They wouldn't even put me on a waitlist. Ryan was the complete opposite. When I asked about the Everose chocolate dial, he immediately said he could help. He estimated about two weeks, and when I explained I was flying out of state for a huge event, he said he'd do his best. A few days later, he texted me a photo of my watch! I had promised to send him action shots from the event, and he was genuinely excited for me. The pickup experience was just as smooth. By the time I arrived, he already had everything prepared. He took me into the private room, sized the watch perfectly, completed the paperwork, and I was out the door in about 15 minutes. Thank you, Ryan, for making this such an enjoyable and stress-free experience. No games, no pressure, no runaround--just honest, straightforward service. If you're shopping for a Rolex, ask for Ryan. He's professional, knowledgeable, and genuinely wants to help you get the watch you're looking for. I couldn't have asked for a better first Rolex-buying experience. read more

I had the pleasure of purchasing my first Rolex with the assistance of Annie Sarkeesian. From the outset, Annie was incredibly knowledgeable and professional. She truly took the time to understand my preferences and needs, guiding me through the process with a level of expertise that was second to none. Annie's commitment to providing exceptional customer service was evident in her attention to detail and her willingness to go above and beyond to ensure that I was fully satisfied with my purchase. Her personable approach and genuine passion for watches made the experience not only seamless but also enjoyable. Purchasing a luxury item like a Rolex can be daunting, especially for a first-time buyer, but Annie made the process straightforward and stress-free. I am absolutely thrilled with my purchase and the quality of service I received. I also had the opportunity to work with Edgar. He delivered my watch promptly and in perfect condition, ensuring a remarkable experience. His professional demeanor, commitment to customer satisfaction, and detailed explanation of the watch's features and maintenance tips were commendable. Edgar's expertise and pride in his work significantly enhanced my satisfaction with the purchase.. I would highly recommend Annie Sarkeesian and Edgar to anyone considering purchasing a Rolex. Thank you, Annie and Edgar, for turning a significant purchase into a memorable experience. read more

I am writing to express my extreme dissatisfaction with the current state of purchasing a Rolex watch. As a longtime collector, I was just excited to purchase another Rolex watch. However, the experience has been nothing short of disappointing and frustrating. It seems that buying a Rolex these days has become a challenging and exclusive experience. Rolex boutique stores feel more like a mobster location than a place for customers to purchase a watch. It appears that in order to be entitled to receive a watch, one must know the bosses and kiss their ring. It feels as though Rolex stores and their employees consider themselves to be the kings of the world, while the rest of us are mere peasants. This exclusivity has made it incredibly difficult for regular customers to purchase a Rolex watch. The process is not transparent, and it seems that only a select few are granted access to your products. The lack of availability and transparency has made it feel like a privilege to own a Rolex watch rather than a simple luxury item. I urge you to re-evaluate your exclusivity policies and provide more transparency to your customers. The current approach is doing a disservice to your loyal customers and is ultimately damaging your brand reputation. I hope that you take my feedback seriously and make changes to ensure that purchasing a Rolex watch is a fair and enjoyable experience for all read more

Exceptional Service at [Bhindi Glendale] - A Shoutout to Ryan! I recently had the pleasure of purchasing a Rolex watch at [Bhindi], and I cannot emphasize enough how outstanding the experience was, thanks to Ryan. From the moment I walked in, Ryan took exceptional care of me, guiding me through the process with patience and expertise. Why I Loved My Experience: - Personalized Attention: Ryan went above and beyond to help me find the perfect watch. His knowledge and passion for Rolex watches made the search effortless and enjoyable. - **Thoughtful Hospitality:** While browsing, I was offered a drink but chose water and chocolates--a small gesture that made the experience feel luxurious and welcoming. - **Impeccable Environment:** The store was immaculately clean and well-organized, creating a serene and upscale atmosphere. - **Professionalism:** Every staff member I interacted with was respectful, courteous, and genuinely invested in ensuring I had a memorable experience. Ryan's dedication to customer satisfaction truly stood out. He made me feel valued and ensured I left with not just a watch, but a lifetime of memories. If you're looking for a Rolex, I highly recommend visiting [Bhindi Glendale] and asking for Ryan--you won't be disappointed! Thank you, Ryan and the team, for an unforgettable experience! read more

I recently purchased a new watch from Bhindi, and the entire experience was outstanding. From start to finish, I was impressed with the quality of service I received, and I can confidently say that I will be returning to this store for all of my future watch needs. One of the things that really stood out to me was the exceptional customer service provided by Annie Sarkeesian, who assisted me with my purchase. She was knowledgeable, friendly, and patient, taking the time to listen to my needs and preferences and offering personalized recommendations that fit my style and budget perfectly. The selection of watches at Bhindi was impressive, and I appreciated the fact that they carry a wide range of brands and styles to suit all tastes. Annie was able to guide me through the different options and helped me find the perfect watch that met all of my needs and exceeded my expectations. The checkout process was quick and easy, and I was thrilled to discover that Bhindi offers competitive pricing on their watches. Overall, I had a wonderful experience at this store, and I would highly recommend it to anyone in the market for a new watch. Thanks to Annie, I am now the proud owner of a beautiful and high-quality timepiece that I will cherish for years to come. read more

I had an absolutely exceptional experience purchasing my first luxury watch from Christina at this store! She took the time to understand my preferences and guided me through the extensive collection, providing insightful information about each watch. Christina's patience and attention to detail made the process enjoyable and stress-free. She answered all my questions and ensured I made an informed decision. It's clear that she's passionate about luxury timepieces and her dedication to customer satisfaction is commendable. The store itself exudes elegance and sophistication, creating the perfect backdrop for such an important purchase. Christina made me feel like a valued customer throughout the entire process, and I left with a Rolex watch that I absolutely adore. If you're considering a luxury watch purchase, I highly recommend visiting this store and asking for Christina. Her expertise, professionalism, and friendly demeanor truly set her apart. This was a five-star experience from start to finish, and I couldn't be happier with my new watch. Thank you, Christina, and the entire Bhindi team for making this a memorable and outstanding shopping experience! Can't wait for the new store to open!! read more

This is my first review and comment at Yelp. Recently started to collect watches for myself. Bhindi Jewelers is the best AD for Rolex and other collectible watch. I got couple of watches from Artesia main boutique, Ketan is great who wants to help and delivers results I desired. He was honest, professional and promising. Had little tiny issue for my new Submariner, Tyler who was educated watchmaker from Swiss, Rolex headquarter, instantly solved the problem and I walked out happy. Also sales associate Anni at Burbank location was friendly and helped me and my wife accordingly. I absolutely recommend to all my friends and family to have consultation about watches from Bhindi Jewelers. And if anyone has plans for wedding or gift for your love ones, they have gold and diamonds at Artesia location. Huge selections. It is hard to find right and perfect AD these days especially Rolex. I am truly happy and satisfied what I choose. PROS: lots of selection for Rolex and other brands. Tudor, Panerai, IWC, Omega and many more. Very kind sales associates and luxurious atmosphere. CONS: None. read more

I'm really disappointed with the service I received recently. I had a simple request which was just to check link availability for a watch I purchased, and it turned into an unnecessarily frustrating experience. The employee helping me seemed completely unsure of what to do and couldn't handle what should have been a straightforward task. Trying to get in touch with Ryan made things even worse. It took several calls just to reach him, and when he finally answered, he acted like I was bothering him. For a brand like Rolex, you expect professionalism, clear communication, and staff who actually know what they're doing -- none of which I experienced. This is especially frustrating given the amount of money involved. When you're spending $20,000 on a watch, you expect exceptional service, attention to detail, and knowledgeable assistance. Instead, I was met with disorganization, poor communication, and rudeness. I hope this issue is addressed so future customers don't have to go through the same experience. read more

I recently had the pleasure of working with Annie at Bhindi Jewelers in Glendale Galleria, and I am beyond thrilled with the exceptional service I received. Annie helped me secure my dream Rolex watch, which had been practically impossible to purchase from any ADs across several states for years. Annie's dedication and passion were clear from the start. She went above and beyond to ensure I got this beautiful timepiece just in time for my birthday, making the purchase even more special. Her professionalism, kindness, and attention to detail made the entire experience seamless and enjoyable. Annie's outstanding service has earned her my trust and loyalty. Bhindi Jewelers has a very welcoming atmosphere. The entire team is friendly and attentive, ensuring a top-notch shopping experience. Thank you, Annie and Bhindi Jewelers, for making my dream come true and for turning a long-held wish into reality. read more

I recently had the pleasure of purchasing my first Rolex watch through Bhindi Jewelers' new Certified Pre-Owned (CPO) process, and I couldn't be happier with the experience. Edgar, my sales associate, was exceptional from start to finish. Edgar provided detailed information about the CPO program, ensuring I was comfortable and confident in my purchase. His honesty and thoughtful suggestions made the entire process seamless and enjoyable. Edgar's professionalism and dedication to customer satisfaction truly stand out. I am thrilled with my new Rolex and deeply appreciate the outstanding service I received. If you're in the market for a Rolex, especially through their CPO process, I highly recommend visiting Bhindi Jewelers and asking for Edgar. Thank you, Edgar, for making my first Rolex purchase such a memorable and positive experience! read more

I had the pleasure of visiting Bhindi (Glendale) and was fortunate to be assisted by Wendy. Wendy has exceptional knowledge and genuine passion for watches made my experience truly outstanding. Wendy was incredibly attentive, taking the time to understand my preferences and guiding me through an impressive array of timepieces. I never felt rushed or pressured; instead, I felt like I was having a conversation with a knowledgeable friend. Thanks to Wendy's guidance, I found the perfect watch that not only complements my style but also fits my needs perfectly. Their customer service went above and beyond, creating an unforgettable shopping experience. I highly recommend Wendy to anyone seeking not only a watch but also an enjoyable and informative shopping experience. Thank you for the exceptional service! read more