I'm writing this a bit late. A few weeks ago I hired these guys for an event at the park. I was…read morereferred by a colleague that has been using them for years. The bouncy house I got was really big for the price I paid which was a nice surprise. They came to set it up and tear it down. Great customer service. Very simple and straight forward. I would definitely use them again.

Does anyone actually work here??? I called, I emailed, then called again and then emailed again…read morewith no response. The website looks professional but I would love to get a response from a human, let alone rent some equipment to be able to review their services! I've been trying to contact them for over a month now and am having to go with another company due to the lack of response.

I've been using fin services for nearly 35 years! They're always helpful and professional!read more

The best part about Fun Services is Ms Barbara! The nicest, most helpful and knowledgeable lady in…read morethe balloon business. She always goes above and beyond for her clients! It's really not her job to help color match as she is a wholesale balloon supplier. But the fact that she still tries (and she's even given me advice as a newbie balloonist), really is just a testament to the kind of person she is. She is both kind and professional, and is the main reason why I love giving her my business. I also like that Fun Services is committed to quality and only carries carefully selected brands and inventory. They stand behind the products they offer. It's so nice to have a reliable supplier that's not too far from where I live! Also for the people complaining about the masks, that's very unkind and presumptuous to assume she's trying to make you uncomfortable. How do you know she doesn't have an autoimmune condition or is caretaker for someone who is at risk? That's why I wear my mask.

I have changed my rating from one star to a five star after having heard from the business. Full…read moreapologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration this morning with your heater order, the last thing we want to do is be a headache with event rentals - I will briefly explain a couple of things while we refund your order. It's true that we do have a 100% cancellation policy in place for same-day orders, many places do, and that's simply because many of these are resource-heavy and yet we enjoy fulfilling last-minute needs where needed. Even though it takes a large number of resources and overhead to implement, we know offering same-day services are crucial to events at times. We stop warehouse production in any department necessary, we recall a driver to come gather the new order, and we re-route them back on the road, hopefully balancing other orders already on the schedule.....all in an effort accomodate events in this great city. Secondarily, and more importantly - this cancellation policy will be immediately looked at internally because we should have some flexibility with it. Preparing a rush order for heaters does not consume the same resources as preparing a new order for tents, tables, linen, or cooking equipment - I understand that, and Dorca was simply doing what is asked of her. But this situation brings a good point to mind - when/how/where should we implement some flexibility and can we communicate it better. We will learn. Antonia, Raphaels has been in business in San Diego since 1980, always locally owned, I have been here myself for 16 years now, so we have absolutely NO intention of providing a disservice to our community, we are not interested in nickel and diming our clients, we understand events are a luxury to have and we enjoy being the backbone of many around town. Our intention is not to squeeze every last dime out of anyone - it's simply to be the best partner in town. Please accept my apology for the lack of flexibility with today's order and cancellation policy. I understand we have thoroughly frustrated you, yelp reviews, etc and if there is any way we can come to an agreement, or if you would accept my apology. I would welcome that. If there is anything you need in the future, email me directly and we'll make the next experience a great one, I promise. Sincerely, David Gonzales General Manager office: 858-689-7368 x144 email: david.gonzales@raphaels.com instagram: raphaelspartyrentals Outlook-tmu0atcb.png 8606 Miramar Road, San Diego, CA 92126 Tel: 858.689.7368 | Fax: 858.689.8040 www.raphaels.com

UPDATE: After a frustrating initial experience, I will share that the business reached out and…read moretried to make things right which is always very appreciated. I do wish some things were done different initially that we wouldn't have needed credits/ discounts, but it's always nice to be have the situation remedied in some way.

What went so well was I didn't do business with them. *MASSIVE RECORD SCRATCH*…read more What??? Then why do you recommend them? Here's the thing, and I'm gonna tell you. When a business is up front that they can't meet your needs and doesn't waste your time trying to either come up with something that won't work or being so late, you can't get what you want, that's a business you want to keep in your back pocket for later. I might change my mind about this review later, but the folks at The Party Station were more interested in my satisfaction than their ability to make a sale. That's quality ethics right there, and it's definitely something customers want to know about a vendor.

What a great experience! 5 stars for communication, delivery, and the quality and accuracy of the…read morerentals! They were a gem to work with and I highly recommend them for all your party needs!

Update based on Gol's response:…read more - Your response to our review is inaccurate and shows the lack of communication we experienced. You told us how busy you were today having 2 other displays/events and it's obvious that we didn't get the best quality based on how busy you were. - We really just wanted to chat through this with you to figure out a reasonable updated price, but you avoided discussing it with us and never responded, so we made this review. - We did not say 6-7pm was fine for pickup. We mutually agreed on 4pm specifically bc our son goes to sleep between 6-7pm and we wanted everything from the party cleaned up before that. - The fact that it fell over again AFTER your employee supposedly fixed it, says it all. We had to go find bags of gravel to try to keep it standing during the middle of our party. - We did not leave her "equipment" in the street. We live in a nice neighborhood and we left your wooden boards near our front door, leaning safely against our house. - Gol was over 3 hours late to pickup her "equipment" so we actually thought we were doing her a favor, bringing everything to the front of our house. Super disappointed to be honest - these things happen. I'm disappointed at how poorly she handled the situation and how blatantly false her response was. ‍ --------------- Original post: Super disappointed bc they have so many 5 star reviews. - They showed up late to setup - The design was not what we asked for and confirmed prior to payment and the pictures she sent us confirming the design were not what she brought on the day of the party. - The display fell over numerous times, nearly falling on a few toddlers playing right next to it. - The balloons repeatedly came off and were popping - They were 3+ hours late in picking up the displays at the end of the day - We politely texted Gol stating why were weren't happy and she said she'd be there in person to address our issues. Instead of talking to us, she picked up her displays with out telling us she was here and stopped responding to us. Never using her services again. You're better off finding someone else!

Golnoush was so easy to deal with and delivered the day before which made it easier. The process…read morewas seamless and was such a pleasure to work with. The balloon towers came out perfect and were super sturdy, no tipping over, nothing popped and she came and picked up stands as well. Thank you! Will be using again!

We had an event at our community this week and Linda and Jake were so helpful in making the event a…read moresuccess. Paul and his team arrived, set up, needed very little from me and rocked our event. You all are spectacular and we cannot wait to have you back for a future event. Thanks for all your hard work.

I have been to about 5 events that used party pals for games (before and in the middle of the…read morepandemic). I have always had fun and they are professional. These guys raise the bar. When I was a kid, some places may have one inflatable bouncy house. These guys got basketball games, a rock wall for climbing, arcade games, a mechanical bull and other games that involve inflatables (obstacle courses, knocking the other guy over with a large foam joust, think American Gladiators).

They're kind and professional. I have worked with them a few times for different events and their…read moreattention to detail and professionalism is wonderful. Definitely recommend.

Sylvia is a delight to work with. Her military background shines through. She's quick to reply and…read moreconcise and direct with her answers. She has a friendly, down to earth manner and communicates clearly. She listened carefully to my needs and made a few welcomed suggestions. Her pricing is very fair and competitive. She followed up prior to our event to ensure everything was on schedule. Her crew were hard working, friendly, and extremely helpful. Our party came off without a hitch, thanks in big part to Shiela. I hope to work with her again in the future. I'll definitely recommend her to friends and family.

I rarely write reviews, but Abbey Party Rents showed such compassion and good service this week…read morethat I wanted to share. I had to cancel an event due to an injury/family emergency and even though the items were loaded on the truck they were extremely accomodating and compassionate. Will definitely be using them again. Thank you Abbey

We planned a celebration of life for my Dad and Abbey Party Rents was exceptional. We contacted…read morethem very last minute and they had the tables, chairs and supplies. They delivered and picked up on time and very efficiently and the crew was very friendly and helpful. Definitely will use them again!

Everything went perfectly. Their website was helpful, the price was very reasonable and service was…read moregreat. Robert was really helpful with explaining the process, answering my questions, making useful suggestions and coordinating with my schedule. He was prompt in delivery and pickup and cleaned the jumper before breakdown. Definitely recommend!

I have rented from San Diego Jumpmasters for several years now and have had nothing but great…read moreexperiences EVERY time! Robert, the owner, has always taken good care of me. Most communication is via email and text, which is ideal when you're a busy parent. Robert always arrives on time and texts me when he is running early (which is often in my experience). No complaints from my kids about early arrivals for their jumpy! Hehe. All of my experiences are having a jumpy delivered and setup in the backyard of my house. As I recall, this company will deliver and setup essentially anywhere as long as it's permitted. They've setup for local stores in parking lots and for corporate events. In addition to offering a wide variety of jumpers, they also rent other party options like cotton candy makers, tables and chairs too. Check the website to see the collection of options available for rent. My kids prefer the jumpers that have a slide and jumping area with a hoop (so they can dunk). I think they're called to as 4-in-1 jumpers. Happy bouncing!