Not all chain pharmacies are the same. Back when there were more mini and medium chains, even some…read moreof the big boys like Sav-on Drugs and Thrifty had some heart. I didn't realize it when I was a little kid fanboying on Sav-on and Thrifty (which we called "Thrifty's," for some reason); but Longs was another drugstore that, despite being a multi-state chain, felt like a mom-and-pop operation. This is a review of the CVS on West Whittier Boulevard in La Habra, but this CVS used to be a Longs, and despite the CVSification that it has undergone--and it's definitely not the same as it was--it has, somehow, managed to retain some of its old charms. It's on the bigger side for Southern California CVS locations. It has a large center aisle helpfully aligned with the front doors, so as you enter, everything health- and hygiene-related is to your left, and all the junk food and gifts and drinks and household items are on your right. The pharmacy is at the back (obviously). The people who work here are universally nice. I'm a frequenter of CVSes large and small, so I know a little bit about dealing with CVS employees who don't want to deal with me, and I've had bad experiences at every single store--every store except for this one. Granted, I've never used the pharmacy, so there's that. They have self checkout, but unlike almost every other CVS location with those job-killing devices, they don't try to force you to use them. This location is actually much farther than the one closest to my parents' house (that one's within a mile), but I always go out of my way to come here, because I'm so sick of dealing with the sad-sack attitudes and annoying pestering of the employees there. And I know it's not totally random and is based on what and how frequently you buy, but this CVS seems to offer the most valuable coupons on its mile-long receipts. If you come around Christmas, they have firewood right near the entrance, and you don't even have to bring it to the register; just tell one of the employees that you're taking firewood on your way out, and they'll ring it up. Plus it's really good firewood, or at least it has been every fall and winter since 2020. I'm still sad that Longs is gone--that all of them are gone--but there is some solace in the smiling faces at this Longs-turned-CVS.

Ever since the pharmacy changes their automated system, it's been a nightmare to get a prescription…read morerefilled. The recorded message does not offer the option to enter a prescription number, instead the name of the drug needs to be stated. How many times can I say the name of the medication and be told I cannot be helped because the system doesn't recognize the name of the drug I'm saying? Even though the system JUST SAID THE NAME OF THE DRUG?! It's so infuriating, as soon as I can, I'm transferring my prescription to the Costco down the street.

The manager is verging on hateful and the rest of the staff acts like it's a burden when I request…read moreassistance. I searched the store looking for the feminine hygiene aisle for twenty minutes. Not one employee on the floor. I finally asked the pharmacist for help and she took me to the geriatric supplies, pointed and said "this is all we have." Diapers? really? How slow does a pharmacist have to be to think menstrual panty liners and diapers are the same thing. Also, there is a female employee who works in the early morning. This may sound extreme but she is overtly prejudiced. I'm 99% certain the five star reviews this store has received are fake. One star all the way around.

Picked up a prescription at 3 pm today and, when I got home, I opened the bag (with 200 staples in…read moreit) and the bottle cap came off! Was not screwed on properly. The pills spilled on floor. First time in 20+ years. Now their phone is not answering. And, there are generally too many people in line at drive-up. Warning: check your pill bottles when you pick them up....they may not be on tightly.

Central Drugs in La Habra provides outstanding service and truly cares about their customers. The…read morestaff is always friendly, knowledgeable, and willing to take the time to answer questions and help in any way they can. It's refreshing to visit a pharmacy where you feel welcomed and not rushed. They are efficient with prescriptions and very helpful when it comes to explaining medications or assisting with refills. The customer service here is far better than the big chain pharmacies. You can tell they genuinely value their community and their customers. I highly recommend Central Drugs to anyone looking for a reliable, professional, and friendly neighborhood pharmacy.

I highly recommend using Central Drugs! I have ordered for the past couple of years. I am always…read morepleasantly surprised with how quickly I get a call confirming my prescription from my doctor. Everyone I have spoken with is very professional and helps quickly. I would like to thank them for their amazing service. The medications I am using are helping me in my journey to TTC. I would not have a growing family without their help.

Have had ongoing prescriptions filled here and they have always been fantastic. Always quick to…read morehelp resolve any issues that come up.

This CVS pharmacy has the worst customer service I've experienced in my life. I was in the drive…read morethru and when I reached my turn pulled up to the window around 1pm they closed the roll up window and an automated response stated they were in lunch. I went in the store not in the best mood and the whole pharmacy roll down windows are down? Anyways I spoke to the regular employees at CVS and they are all robots with a I can't help attitude. I returned to the pharmacy a hour later spoke to pharmacist gentleman and explained what happen. He is another robot with a I can't help attitude. I asked him how can I transfer my prescriptions to another pharmacy. He handed a business card and said leave and take this card to another pharmacy. CVS if you have staff running this crappy business sooner or later you're going out of business!

Pro tip: When you purchase soda from CVS, you must return it to the same location you bought it…read morefrom. I know because I recently bought two six-packs of discounted diet soda from this CVS. The first one I drank tasted wrong, and I realized that all twelve bottles had expired in October 2025. I tried to return them to another CVS, but the manager there informed me that each CVS has its own vendor partnership, so I would have to return the remaining sodas where I bought them. Annoying. I did return them. But I forgot to mention that the day after I bought them, the credit card I used to buy them got hacked, so I had to block it. When I brought my sodas back, I informed the cashier that it would be impossible to credit the actual card I had used, and apparently, they don't offer cash back, so he had to load up a CVS debit card with a little bit more than $3--I told you they were discounted! As far as depressing CVSes go, this CVS is on the less depressing end of the spectrum, which means it's still plenty depressing, but not really, and definitely not comparatively. I'm fairly certain that the building it's in, which it shares with Trader Joe's and Burlington, used to be a gigantic Smith's supermarket, and even as the smallest of those three, this space feels too big for CVS. Both employees I have dealt with here have been very friendly and helpful. Now if they could only check the sell-by dates of their on-sale sodas.

This review alone goes out to Gabe. Last night my husband & I drove to multiple pharmacies & stores…read moretrying to look for liquid probiotics for our goddaughter. She has to start taking antibiotics for an infection & the doctor told us to give her probiotics. Only issue with that is that she's an extremely picky toddler that does not like yogurt or other probiotic foods & so she recommended these drops. Since she was complaining of her tummy hurting off on a hunt we went trying to find this. This pharmacy was our 5th stop & before going we called spoke to Gabe & we asked if this was in stock & not only was it in stock but Gabe actually pulled it for us & held it in the front for us, when we arrived not only was he friendly but he wished us well. Thank you Gabe for being an extraordinary sales associate & helping us by checking if this item was in stock & holding it for us. My husband & I don't play when it comes to our goddaughter & this act of service you did made our nights better. You helped ease our minds & the well wishes made me go home & tear up a little knowing there's still some good people in this world. You're amazing, thank you.

I decided to go over to Bright Pharmacy to have a conversation with Patrick the Pharmacy manager…read moreabout my desire to switch my prescriptions away from a big box store. The number one thing everyone should think about is that the better relationship you have with your pharmacy, the better they can help you. Patrick couldn't have been nicer, kinder, and gave me the confidence to make the change. The day I went to fill my 1st script, Patrick wasnt working and had to deal with Roy the other pharmacist. Had the same conversation about my history and medical issues. 2 for 2!!! He was just as kind, and gave me the reassurance that relationships with patients matter. Tip to all: if you want a good experience, take a moment to introduce yourself and help them get to know you. Just like any good physician, make an effort to help them get to know you and they'll show you what it means to be a good neighborhood pharmacy! Thank you all very much, you now have a new member of the Bright Pharmacy family for life!!! If you've ever had experiences at a big store pharmacy that made you wonder....is there a better way to get your scripts filled? Bright Pharmacy is the place to go!

I've been coming to this Pharmacy for 30 years and since it changed ownership it has changed, first…read moreit was the staff, then the pharmacist and know they aren't open on Saturday. This place is going down hill. To bad, time for me to find another pharmacy.

I was dying from a canker sore for a whole week and couldn't handle it anymore, so I came to Beach…read moreMedical Pharmacy to get that magical Albochil. I applied it a couple times and just like that, my pain went away and the canker sore is 80 percent gone! Saved my life. Thank you!!!

This is a small neighborhood pharmacy, but the prices are competitive with bigger chains, the…read morepharmacists are very knowledgeable and attentive, and service is very quick. Walk-in prescriptions are filled in minutes, and when your prescription expires they follow up with your doctor for immediate prescription renewal by fax. They also accept my crummy HMO insurance! The business is Korean owned, but everyone speaks English well. After a few visits they learned my name and family members, and have reminded me on occasion to refill my daughter's prescription when I forgot. I'm glad to support a local business like this, where I can get good service and good prices, without the hassles and long lines of a big chain store.

Why was there a whole Aisle dedicated to gallon Size Crystal Geyser Water? Both Sides of the aisle…read more. Just one product top to bottom ..... The whole place was very odd. Slim offerings and eerie ambiance. Kind staff.

Came for my prescriptions for my health issues, and found Christmas chocolates for 50% off of…read morecourse I had to get some lol woo hoo score. They are so friendly here I love this store! Thank you always for your kindness, have a beautiful day :) Aloha

MaryGuzzetta@yahoo.com POSTED YELP/Copy to NOTABLES…read moreThursday, 2/22/24 @ 6:12 AM District Leader Bahaa Fahim CVS Health, District 7 777 S. Harbor Blvd., Suite E163 La Habra, CA 90361 P (949) 377-5371/F (401) 404-6337 Bahaa.Fahim@CVSHealth.com ExecutiveOffice@cvshealth.com Dear District Leader Bahaa Fahim, Your name apropos means LIGHT; and sir, I salute the LIGHT within you! Your professional service to me, yesterday: empathy, respect, consideration truly went above and beyond! I published kudos 1/15/24 regarding Hawaiian Gardens. Then ran into a difficult problem; asked for HIGHER UP help. You immediately responded with assistance that truly, I promise, will have you/yours CONSTANT in my prayers. GOD BLESS YOU+++ MJG MaryGuzzetta@yahoo.com POSTED YELP Monday, January 15, 2024 https://www.cvs.com/shop ExecutiveOffice@cvshealth.com https://www.cvs.com/store-locator/hawaiian-gardens-ca-pharmacies/12221-carson-street-hawaiian-gardens-ca-90716/storeid=9589?WT.mc_id=LS_GOOGLE_FS_9589 12221 CARSON STREET (562) 468-7011 HAWAIIAN GARDENS, CA 90716 Saluting Pharmacists: Godwin, Michael, Norma, Maria, Laura And Executives Brian and Karen I am a patron of CVS - receive all my COVID shots at the Hawaiian Gardens pharmacy. Truly, Godwin and Michael, are empathetic 10+ professionals. I am impressed with staff assistance. Yesterday, I needed to contact: it hurts to talk on the phone as I am a survivor of 42 stab wounds - severe throat lacerations. I was astounded: an executive responded with help I needed. In an age where technology more and more replaces human contact, I can attest that it truly was wonderful to have a human empathetic response. God Bless You All.

The worst place to deliver I will never be back lumpers are…read moreslow ass shit Damn near 10 hrs to unload

This was the best CVS visit I've had in a while. Laurie was such a huge help in finding the right…read moreproduct for my friend who's been sick. Definitely made her feel a whole lot better! Laurie went above and beyond and was also very funny.

Coming back from urgent care in pain tired need my medication I came in at 11:23 they explained I…read moreneed to wait till after 12 because they have lunch at 11:30 well it's 11:23 you could of have just gave me the medication .