The staff is really nice and Dr. Jhonn Larchibal is great with kids the place is really nice and the air conditioner works great

Horrible experience. 0/10 would not recommend. My review is solely for Dr. Lisa Matsui who showed unprofessional behavior during my daughter's eye test appointment. The office assistant escorted us to get the eye images and screening questions done. When asked about current medications, I replied that we only administer Advil or Motrin for fevers and pain, and she didn't ask any follow-up questions. Instead, she led us back to the exam room to wait for the doctor. As soon as we entered the room, my daughter dropped her belongings and dove into playing with her slime. The doctor walked in just as my daughter was reaching for tissues to wipe off excess hand sanitizer. The doctor's expression was puzzling - I couldn't tell if it was her natural demeanor or a look of distaste. "Oh, I heard your daughter is sick," she said, and I confirmed, "Yes, she was, last week". Given her medical expertise and credentials I expected more in-depth questioning. Instead, it seemed like she relied on assumptions rather than gathering thorough information about my daughter's medical history. It was surprising that she didn't take the opportunity to ask more questions and gather useful insights before or during our visit. She just looked at my daughter and told her "yeah, you look miserable" I was taken aback when the doctor said those exact words to my 12-year-old daughter. Her choice of words was not only unprofessional but also potentially damaging to a young and impressionable mind. It made me wonder how healthcare professionals in this office speak about patients when they're not within earshot. So I questioned her "what?? miserable? how can you tell her that. You have poor choice of words". And she said "well she doesn't look very well" and tried to rephrase it in other ways and started giving me the definition of miserable. I was appalled when the doctor offered to see my daughter another day. Why would I subject my child to a healthcare "professional" who lacks empathy and basic diagnostic skills? The doctor's failure to ask fundamental questions about allergies, medical history, and symptoms was staggering. Instead, she made assumptions based on a single observation - my daughter grabbing tissues. Her incompetence was alarming, and I wouldn't trust her to provide adequate care for my daughter or anyone in my family. Now I wonder, if other people knew, would they trust her to treat and diagnose their vision? Witnessing a healthcare professional in a white coat behave so unprofessionally was extremely upsetting. What's worse, instead of apologizing directly to my daughter for her hurtful comment, the doctor downplayed the situation by offering a casual invitation to return another time. Her lack of accountability and empathy was appalling, and ignoring my daughter's feelings only added to the harm. A simple acknowledgment and apology would have gone a long way in resolving the issue. Instead, her indifference compelled me to share our distressing experience, serving as a cautionary tale about the importance of empathy in healthcare. After declining her services, I walked out of the office. As I was walking to my car, I realized I needed to return for a doctor's note for my daughter's school. When I went back, it was clear that the doctor was gossiping with the front desk staff about our encounter. 5-7 people huddled in the front desk, like Jesus! you couldn't wait until I left the parking lot at least? The unprofessionalism was staggering - but not surprising; instead of reflecting on her behavior, she was sharing our personal business with others. So much for privacy rights. read more

Brea Optometry saved the day for me! I use daily contacts and typically I tossed that days pair way before bed and put on my next pair in the morning. I was visiting Brea from Los Angeles and before I went to sleep, just trusted myself to know that I had my next pair with me so per usually I tossed that pair away. But I woke up and realized I had no contacts or glasses. My eye sight is practically nonexistent without aid, so driving was out of the question. In my panic I called Brea Optometry and spoke to Cynthia Ortiz and explained my dilemma and asked if they could help me out in anyway. I had my current prescription written out, which being such a high power I was worried no offices would have anything available. But Cynthia, who was determined to help me, worked her magic and found a pair that was almost my exact prescription! I later went to pick them up and everyone in the office was so kind. I put them on there in their office and they fit and worked perfectly and I was able to go along with my day, no harm, no foul! But the level of care and the way they made sure that I would be taken care of was so comforting during a very stressful moment! Amazing team overall!!! I highly recommend Brea Optometry!! read more

Great Staff and Service! Very attentive and are welcoming. Offer different of prescription glasses and are very reasonable in pricing.

Brea Optometry has very kind and attentive staff. Prior to moving, I used to visit them all the time. I'm visiting family and forgot my contact lenses and glasses in another state. Brea Optometry staff were kind enough to give me trials so I was all set. Highly recommend! read more

I went in for an eye exam and the service from beginning to end was exceptional. Highly recommend Dr. Almanza and all the staff

I can't say enough great things about Aly! She is so friendly, kind, warm, patient and knowledgeable! She always takes the time to review various options and accurately breaks down costs to ensure you maximize any benefits you might have! While the eye doctor is good and thorough, Aly is the real standout and probably the reason why several of us have been loyal patients for years! I honestly can't thank her enough for always accommodating my crazy schedule and making me feel so valued as a client! As long as she's here, I won't be going anywhere else for my vision needs! read more

Brea Optometry, and especially Dr. Almanza, are amazing! I have a challenging eye condition that makes getting my contact lens prescription just right very difficult. Dr. Almanza and the staff are always incredibly patient, thorough, and accommodating throughout the process. Their care and expertise have made all the difference, and I wouldn't trust my eyes to anyone else. If you're looking for personalized, compassionate eye care, this is the place to go! Highly recommend! read more

Best optometrist for my little man. He loves our doctor. Dr M is amazing with kids. I love how she makes It fun and easy for my son to understand what he needed to do for his vision testing. We switched our optometrist bc of her encounter with my first visit with her last year. Dr M is so caring and patient when we had questions. We love her! We had an appointment and the waiting time was appropriate. read more

Brea Optometry - Best optometrist for my little man. - Optometrists Near Me - Brea, California

My husband and have been going for years. Everyone is polite and takes care of your needs. I would highly recommend this place. You're treated like family. Plus, we know one of the doctors there quite well!! read more

Quality service and excellent Ophthalmologist but priced higher than the discounters even with insurance factored in. Recommend for anyone with more than a run of the mill far or near sightedness since they will get the prescription right (had some bad experience at Costco on that front). read more

My normal optometrist is great but further away. I need my classes to be adjusted because they were too tight. I called several places and they won't do it. I called and they said to stop by same day... within the hour. The women at Brea Optometry were great-professional and extremely kind! We got there and we're in and out in less than 10 minutes. They didn't even charge us! I'm so impressed that I will be back for my annual eye exam! read more

My family and I have been patients of Dr. Stern for about 15 years and we have always received the most excellent treatment. Appointments are always quick but thorough and the front office staff is excellent. Special shout out to Aly for always being so positive and friendly...especially with any insurance questions or just helping choose frames. Kudos! read more

I lost my prescription glasses and needed a new pair desperately! The options that my vision plan provided lacked style! As a personal stylist for Nordstrom, I definitely need style! My friend Nick says I know exactly where you need to go. Brea Optometry. I go in and meet Aly, I let her know what I was thinking about getting and she gathered up a few options for me. I took a couple of days to make up my mind and decided to get two pairs, black and brown frames, with all the bells and whistles. I went to see Aly to place my order and she said they'll be ready in about a week ( much quicker than I anticipated). I am very happy with the glasses and very happy with the service Aly and the rest of the staff gave me! read more

Dr. Almanza is THE BEST!! Just picked up my new readers. I did not realize how much I'd been straining my eyes. Feels like my eyes are on a vacation when I read with them on. They feel SO GOOD! And my frames are the cutest. Thank you Brea Optometry Highly recommend!! read more

I came into this office hoping to fill an outside prescription and will definitely be back! The staff is so welcoming and their selection of frames / sunglasses is great! Aly was extremely patient and helpful while picking out frames that complimented my face, and the turn around time was better than many offices that I have been to. I will definitely be back to purchase all of my glasses & look forward to having my future exams here with their doctors. Will recommend ALL of my family and friends to this office. Thanks Brea Optometry! :) read more

Absolutely the best!! I love Dr A and her whole team! They really make you feel welcome and at home.

I have been with Brea Optometry since I lived in Fullerton in 2017. Even though I've moved to Orange, I still make the drive out to Brea because I love how they treat their patients! Yesterday I was stuck in traffic trying to make it in time before they closed. As I arrived it was after 5pm and the workers were leaving for the day. I asked if I could still drop off my broken glasses even though they were closing. Cynthia (who was leaving to celebrate her birthday) said of course, grabbed my broken glasses, and even remembered MY NAME! I was so appreciative of her level of customer service and felt extremely grateful that my long drive wasn't all in vain. She called me this morning just to follow up and I'm so incredibly grateful to be with Brea Optometry! read more

One star is all I can give! I meant to post this review a year ago but life happens so here it is! My family went here because we have Medi-cal so our choices are limited not a problem but we had to shell out $250.00 each for 3 pairs of glasses so total was 750.00 and we are on Medi-cal too! Not happy! When we received our glasses mine were all smudged and grimy too! The lenses get dirty real quick and we always have to clean them I am not happy with the quality of them! read more

Great optometrist! Very kid friendly! My 5 year old daughter was seen by Dr. Larcabal. He was excellent with her. My daughter is very shy especially around male drs, but he knew how to talk to her and made her feel very comfortable. He was able to do a thorough exam . We will definitely be coming back to him. The office was very clean and receptionist were very friendly. 5 stars all around. read more

This business was suggested by my former optometrist who had retired. I had a good exam and the staff was very helpful. I am very picky about my glass frames, as I wear them every waking minute of my life. Aly helped me pick out some frames. I found a pair I liked, but I wanted them in another color. I did not want to commit too purchasing the frames until I tried that color on. She told me no problem, would order the color I wanted, and they would be in the office in a couple days. Well, that has been over a month now. I called the office a few weeks ago to follow up, and no one returned my call. I stopped in to their office today to follow up. I was asked take a seat while they found my file. After quite a few minutes, I was told that Aly would speak with me after her customer. I asked to have her call me back, as it seemed like her customer would be with her a while longer. Still no return call. I was initially very happy with the new business, but their lack of follow up has left a very bad image. At this point, I would prefer to get my prescription and go to another business that has better customer service. read more

Its always a bit disappointing when your previous Doctor retires or moves out of the area, so my first visit to where my records were transferred created some hesitation with a bit of nervousness. Then add COVID restrictions and I almost didn't want to go. What a mistake that would have been. Upon entering, I was greeted by an extremely welcoming and cheerful young staff at the desk who not only had a sense of humor when I joked with them, but were also very professional. My wait to be called was almost immediate where Angie guided me to multiple rooms to do preliminary and routine eye exams which were more state of the art then some of the more archaic tests of my previous Doctor who retired. Again, Angie was very pleasantly relaxed and professional to be around. With less then a 5 minute wait, I was greeted by Dr. Diane Almanza, my now permanently new Optometrist, Dr. Almanza, who was quick, though, and very pleasant and professional. Once my exam was over, Cynthia took over with helping me select some new frames for my new prescription. While trying on various frames, it was refreshing that COVID did not appear to affect my ability to try on for sizing and look as many frames as I wanted. After I was done, reflecting back, it was one of the most pleasant office visits I have had since this COVID craziness. At no time did anyone act in fear I was near them or touching something. Though I am sure they cleaned everything after I left, they weren't following me around with a spray bottle of disinfectant and a rag. Great job in making a new patient feel welcomed everyone who will also include Ivana and Yvonne. read more

I have a very strong prescription which comes with more time, money, and questions. From the receptionists to Dr. Matsui, everyone was patient, knowledgeable, and kind. For that reason, I would choose this practice over a retail optical department. read more

I've been seeing Dr. Almanza for about 8 years. I've never been disappointed with the service I have experienced during mine and my family's yearly exams. She and her staff are extremely professional and friendly. Dr. Almanza cares about her patients. She recommended Lasik to me because my eyesight was so horrible. She helped to make the process a good one and was there every step of the way. At the end of January, I was out of the state and something got caught under my eyelid which was causing a great amount of discomfort. I texted her Saturday evening and she replied letting me know she would meet me at the office no matter what time it was when we got back into town for an exam to find out what the problem was. We drove all night just to get back to Brea. She was waiting at the office at 4:00 am. What other Dr. do you know who would do that for their patients. She went over and beyond! She even texted me daily to make sure I was doing OK. I can't thank her enough for being the best eye Dr. ever!! She really loves what she does and it shows. Thank you Dr. Almanza and staff for being amazing!! read more

Great service. Everyone is always so nice. The optometrist is so nice as well. Highly recommend this office for your optometry needs

I have been coming to Brea Optometry for years now with Dr. Almanza. The staff is very friendly and my experience is always great here. Aly assisted me with finding the perfect glasses, she was patient and went above and beyond to make sure my glasses were the perfect fit. I would absolutely recommend Brea Optometry! read more

I have been going to Dr. Stern, Brea Optometry for many years. I moved to Hawaii for a number of years and then back to California and even though it is a drive from my current residence to see Dr. Stern at Brea Optometry, I would not go anywhere else. She is a very experienced and caring doctor that keeps up with latest optometry care and technology. I think the staff is super nice and I just love Ali, her main office assistant, because she truly goes above and beyond Customer Service. read more

Love Brea Optomerty! I have seen Dr. Almanza, Dr. Matsuri, and Dr. Larcabal and they have all been great. The office staff is always helpful and very patient with me. I used to get soft contacts, hybrids, and hard contacts here without any issues. They referred me to a great ophthalmologist for lasik and I continue to get my yearly exams here. Now I spend my allowance on sunglasses and the girls always give me great stylish recommendations. Today I brought my toddler for the first time and Dr. Almanza was amazing with her. I highly recommend this office. read more

5+ stars. I have been going to this same office for the past 4+ years. Very clean and open. Your classic fish tank as well as plenty of room to be seated. The staff are all amazing. You get treated like family or family friend rather than another customer. I am sure this will be your one stop optometry from now on! If you havent already met Dr. Almanza then its time for a check up! She will take great care of you. read more

Going to eye exam is not a fun experience, but everyone here made it a wonderful experience. Everyone is so polite. Dr Matsui is so professional and warm hearted. I highly recommend Brea Optometry! read more

Amazing experience every time I go to Brea Optometry. Dr. Almanza and her team are always extremely fast and efficient. Kimberly went above and beyond helping me with sunglasses. Such a nice and professional staff!!! read more

I love this place, one of the best Optometry place in orange county, the front office group is great and friendly, Dr. Diane Almanza is one of best Eye doctor ever, please keep up the great job your doing, in times like this is hard to find a place like this, is a oasis in a desert . read more

Brea Optometry - Me and Dad - Optometrists Near Me - Brea, California

Dr Almanza and her staff are amazing! We've been going to Brea Optometry for many years and have never been disappointed. I highly recommend Dr Almanza for all ages. She is super friendly, knowledgeable and provides amazing service all the time! read more

The Optometrist and entire staff was very professional, kind and patient with my 7 year old and I during our combined appointment. The office was very clean and well organized. I'm so excited to pick up my new glasses! read more

So glad I found this little gem!! The inside is super clean and organized but best part is the service here. The girls at the front desk and Dr Matsui are super friendly and nice. Brought my kiddies and myself for an exam and their professionalism is outstanding. Dr Matsui explains what the procedure is and explains to the kids where they understand and even takes the time to ask of their opinion on what they thought about the photo of their eye. So glad they accepted our insurance and now we have an office we will refer and go to!! read more

This office is out of compliance with COVID guidelines. There is no required masking for patients or staff. We are currently at high transmission levels. The Orange County health department as well as state guidelines require masking of all individuals indoors for any healthcare facility. If they will flaunt these guidelines, what other corners are they cutting? COVID can be transmitted by respiratory droplet through the mucus membrane of the eye. Why would you have an unmasked healthcare worker breathing closely to your eye during yet another surge? I mean, maybe if you want a good excuse for a week off work with your very own positive COVID test, then maybe you should make an appt here. read more

Very quick service and Dr. Almanza was very nice. Vivi and Cynthia helped me choose some nice glasses too. The experience was great.

Everyone was nice and pleasant, got in and out quickly. My one pair of glasses came in in 2days. Still waiting for my others, but was told it would take awhile because it went to my insurance company's lab, which runs 4-6 weeks, but they are free. So I'll wait, and hope they don't screw them up. read more

I came here because my other optometrist was booked and I had an eye emergency. I can't say enough good things. I saw two of the doctors here and both were very professional, knowledgeable, and caring. The office staff is very nice and I felt like everybody I talked to genuinely care about giving great eye care. This will from now on be the optometrist that I go to. Add on: This is definitely my regular go to place! The receptionists as well as the doctors are incredibly sweet, knowledgeable, and caring read more

I heart Dr. Almanza! The whole staff is wonderful! All the latest technology to care for your eyeballs. Highly recommend! read more