My boyfriend found a used bike that had to be shipped to him from California. Needless to say it…read morehad some assembly to be done. He took his bike to D&D and was given a time frame and very reasonable price. The bike was ready within the time quoted. The bike performs great! No issues with it. Would definitely recommend this place.

I would not recommend getting even a simple bike fit here due to safety concerns…read more I paid $100 for a bike fit and trusted the technician to properly adjust my bike. During the fit, my saddle height was changed and the seatpost clamp was tightened using only a hex tool. My carbon seatpost clearly states a maximum torque of 5 Nm, but no torque wrench was used. I assumed everything had been done correctly and didn't think to double-check their work. Shortly after leaving, I was riding at about 20 mph and hit a very small bump in the road. My seatpost suddenly dropped under my weight, which completely threw me off balance and caused me to crash into the nearby grass. This could have easily resulted in a serious crash. Because the seatpost slipped, the carbon seatpost was also scraped when it slid down into the frame under my weight, which is concerning for a carbon component. To make matters worse, after spending $100 on the fit, I left without any documentation of the final measurements or where my saddle height and positions were set. I essentially walked away without knowing what my final setup was supposed to be. Overall, the experience was very disappointing. I trusted the shop to properly adjust my bike and ensure it was safe to ride. Instead, I left with a slipping seatpost, damage to my carbon seatpost, and no record of the fit measurements. For something as important as bike setup and rider safety, I expected much better.

Excellent service and product sales will come back again…read more Informed and fast service and very good service and parts selection.

Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in…read morefor a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service. Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in for a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service

My bike has been here for over 1 week for a broken Valve…read more They have not called me No communication at all. Let me remind you for a valve replacement. It has been 8+days I will be picking up the bike tomorrow whether it's ready or not. I will make sure no parts are stolen like the rest of the reviews state. PLEASE READ THE REVIEWS & DO NOT WASTE YOUR TIME HERE

Called to check on services for my bike. I spoke to Colin and he gave me two prices. He said…read more bring it in and he would check it out. When I arrived I was greeted by Collin who said let me check the bike out and he told me exactly what the problem was. The price he quoted was correct and said they would have it ready in 20 minutes. Very professional very quick and fast service. I would highly recommend this location they've been around for about 50 years only doing excellent job. I was super excited I was able to ride my bike that afternoon. Thanks international bike shop.

Friendly, bought 2 specialized from them. They will do minor tuneups and adjustments for a year…read moreafter purchase. Good people, again, all very friendly and great service - everyone seems like they enjoy working and being there.

Shopping for a much needed new bike post-pandemic was difficult. Slim pickings and still a seller's…read moremarket. After 4 other shops, I ended up far from my home to try out a Specialized Sirrus X 3. It was the right bike for me. If you know what you want, this is the place. If you aren't sure what you want, this is the place. They had it in stock. I was unsure of a medium vs. large frame - of which they had both in stock! This is where Lance got involved. As a trained fit specialist, he confirmed my preference for a medium made sense. Great bike. Great service. But then- 100 miles later, I had an issue due to a manufacturing defect. Long story short, Lance expedited the warranty process and helped me out with a rapid repair. I'm not here to review the bike but I want to add that the issue I experienced is rare and both the manufacturer and the retailer did what needed to be done to give me full confidence moving forward. I tried a lot of bikes. This is a quality brand and Town and Country has a full selection in stock. They are located in a nice strip of town within walking distance of an array of other retail shops. A nice area to visit.

First the good, and the reason for the one star (not that I could give less anyway)... the sales…read morestaff was very friendly. Kudos for that. Now for the bad, and let me preface this by mentioning that I spent a good portion of my adulthood racing and working in various bike shops. And I was the service manager in one, so I have a LOT of bike mechanic experience. If I were the service manager of this shop, I'd have fired the person who built my bike. Today I bought a particular TREK MTB at this store, because unfortunately my usual store didn't have one and couldn't get one. First problem: you are NOT supposed to use grease on a carbon seatpost with a carbon frame. It's LITERALLY PRINTED on the back of the seatpost, though it's something any good mechanic should know anyway. Sure enough they assembled it with tons of grease, and within just a 1 mile ride, the post slid down a good inch. So I degreased the post, and put 'carbon paste' on it to keep it from happening again. Second problem (picture attached): they mounted the remote shock lockout outboard of the brake lever, which means there's nowhere for your thumb to go when you wrap your hand around the grip. A simple look at the TREK website shows it's installed wrong. And switching them around after requires removing the grip. Sometimes that can be done without destroying the grip, sometimes it can't. So I've already had to buy new grips to fix their mistake. There were several other minor things that never would have been acceptable at my shop, but this is long enough already. I guess if you're looking for a very basic shop, or if you have your own mechanical skills, they're an acceptable choice. Otherwise, I'd highly suggest you look elsewhere. Oh, also, to make it even more insulting, they try to sell you a $150 tune-up plan, which just means you pay up front to have them continue to provide you with subpar repair service. Disappointed mostly because working in a bike shop was always more than just a blow-off job to me. Sad to see that's not the case here. I won't be back.

Best staff and service EVER! I walked in on the first warm day of the season and of course they…read morewere swamped with customers. But that did not stop them from getting me right in getting my inner tube switched out and checked out all in a matter of less than 15 minutes. Blake is the best! Best personality and service I have encountered in a long time. I'm definitely coming back here to buy my next bike.

Hello Northville. This Is the best Bike Shop In Northville and surrounding areas.Great friendly…read moreStaff, Who knows what they are doing. The Maintenance department Is very Good. I have bought numerous Mountain Bikes from the Store, And will not ever go anywhere else to buy a Bike.

I came in today to have a flat tire fixed and was impressed. The guy was very knowledgeable about…read moremy particular bike - it turns out the company started up with money they made from investing in star wars movies lol... so that was cool, but also he fixed it quickly while I was standing there and it was super cheap. Also, right now during covid they're asking that everyone wears masks to enter and are limiting the number of people in the store if you're concerned about that.

I am completely blown away by the quality and the price of their service. I bought a used bike on…read morecraigslist two days ago. The bike's rear wheel was slightly bent. So, I decided to give this place a shot. In the process of testing the wheel, they found a problem with the chain and offered to replace it for $15. Pleasantly surprised by the price, I gladly accepted their offer. I hung around in the shop and watched them work. In the meantime, people kept dropping in with their bikes, but somehow they were able to handle it with great efficiency. After about 30 minutes, not only did they have my bike's wheel trued and chain replaced, they also made some minor tune-up, such as adjusting the brakes and checking the gears. All for the total of $35 ONLY!!! I couldn't believe it when I heard the price. I was charged twice as much at the other local bike shop, and they didn't even change anything! Now my used bike rides like new. I couldn't have asked for a better experience. I will definitely return for their service and send my friends there.

DO NOT TAKE YOUR BIKE TO THIS PLACE!!! Took my bike in for a tuneup and to be cleaned. $65 I…read morepurchased a new light $30 and asked them to install it. They did a half assed job with the tuneup bike still was riding a little wonky after a test ride ,, did not clean the bike at all, just took the cobwebs off of the tires TOOK OFF THE ADJUSTABLE BOLT TO THE SEAT AND REPLACED IT WITH A STANDARD BOLT where the seat can't move up or down ... Angry is an understatement when I realized it had to take my bike back to them mind you I live across town, not their problem but a huge inconvenience just for them to tell me I didn't have that adjustable part??????????????? As if I don't know the features on my own bike that I've owned for over 20 years The adjustable part is ALLLLL BLACK to match the bike. My bike is green, white and black and this man replaced my black adjustable bolt with an orange one. ‍ horrible waste of time experience. I'm so angry.!!!!' Save yourself the headache

ABSOLUTELY!!! OUTSTANDING customer service, repair knowledge and personality. I was in a bind when…read moreI came across this service, I called and he immediately answered and was at my house the 2nd day. Absolutely by far a service I would recommend!!! and use again. Knowledge of bikes is fabulous. Definitely worth the call, Very reasonable pricing for a great service. "stranded in Wyandotte"!!! Thank Johnny for your time and help. Sincerely Dawn

John was great and gave great customer service! Cleaned my my bike up and got her ready for…read moreme...changed the inner tube out and adjusted the settings...he was on time, called and kept in contact with me until he got to me. Great customer service is rare these days and he provided it today. Will refer!