Jeff was great! He responded to my inquiry for a tuning right away. He is friendly and sociable,…read moreand very professional. Spent 2 hours on my Steinway baby grand, and made it sound fantastic. He's been in the piano business all his life, so I really trust him. I would definitely hire Jeff again!

Jeff was extremely communicative, thorough and professional. Within a week I scheduled a tuning for…read moremy 1996 Yamaha C3 grand piano that had been sitting in my garage for 3 years. Can't remember the last time it was tuned and when I tell you she plays so beautifully ... I probably played it for 2 hours straight after he finished. Jeff charged a reasonable fee and he was done in about 2 hours. Highly recommend!

Daniel did a great job of repairing and tuning my piano. He ven made some suggestions about how I…read morecould make it sound better in my space.

Quick to respond to a quote after I described the piano I was given in the 1970s…read more Was clean with repair materials and explained everything as he went along. He did not try to sell me an expensive "restring" which I was concerned I would need. I will use Daniel again in a year or 2 as needed. ------ I updated from 4 to 5 stars as he is very attentive to his rating and is willing to fix anything I still have concerns with. Excellent customer service.

Susanna at San Ramon Piano was fantastic from day one. She took the time to really listen to what…read morewe needed and helped us choose the right Kawai digital piano without any pressure. She was thoughtful, super patient, and genuinely kid-friendly throughout the whole process--and she also worked with us to get a great price. We liked the experience (and the store) so much that we ended up starting lessons here too. We've now been coming weekly for a couple of months, and Susanna has been amazing with our 3-year-old. She's patient, encouraging, and great at keeping lessons engaging for such a young kid. Highly recommend both for buying a piano and for lessons.

I was interested in purchasing the Kawai ES120 but wanted to compare it to the ES920. This store…read morecame up nearest to me in a google search, they answered my phone call immediately and in minutes i was in their store trying out their electric keyboards. I was helped by a tall young salesman named Chris (i think) who was knowledgeable about the keyboards letting me know the differences between them. I appreciated not feeling rushed or hustled and was given however much time I needed. He answered all my questions well and politely. I had inquired to another store about their keyboards but they never got back to me so I placed an order with San Ramon Piano instead through their website when I got home. They were prompt and I had immediate customer service helping me out. Within a week my keyboard arrived as they said (and they offered to let me borrow another ES120 till it arrived!) The delivery men were professional, friendly and set it all up for me. It looks perfect in my home and all my expectations were met. Definitely pleased with San Ramon piano!

I've been a preofessional musician and pianist most of my life and have had pianos for over 60…read moreyears. Occassionally I've found an "adequate" tuner to keep my grand at its best. However, Randy Chastain is the very highest calibre technician I have ever had the pleasure to employ. She is more knowledgeable and professional than I ever thought possible from someone who would grace my living room and work on my instrument. I always knew there had to be someone this good out there- I just was never able to find him/her. Now that I have, I will NEVER use another tuner/technician as long as she is close enough for a house call. I highly recommend Concert Pitch tuning without reservation.

Randy Chastain is a piano technician in San Leandro, CA. She sells and refurbishes beautiful old…read morepianos and tunes pianos for symphonies and novices alike. I recently purchased a older piano from Randy and I can' t say enough about her. I chose an amazing Krakauer piano at a very reasonable price. The piano is probably at least 80 years old, but the beautiful hardwood and ivory keys are in great shape. Most importantly though, the sound is phenomenal. Not only because of the great materials that the piano is made of, but also the care and love that Randy put in. If you are shopping for a piano, check her out. You will be glad you did. Thanks Randy!

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Very careful and professional. They took great care with my piano. Would hire them again!read more

My piano which had not been tuned since 2002, was tuned perfectly over a series of two visits…read more James Frederickson was the expert who tuned my piano. He also shared some tips about cleaning piano keys and keeping the piano in tune. The fee was reasonable, too. I unconditionally recommend Denzil's Piano Service.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is a consummate piano tuner. I've had various pianos all my life, and out of the dozens…read morewho have serviced my various pianos through the years, Richard is unsurpassable. He tuned my piano today, and when I played the keys, the thrill of the exquisitely precisioned tuning was unexpected. My piano sounds better than ever before. I engaged in a protracted search on the internet for the top professional before finding Richard. His pricing is fair given his years of experience and his exquisite knowledge. Richard delivered a perfect-sounding piano. I'm immensely grateful. I will ask him every year to keep my instrument in top shape. I'm so happy. I would call Richard a gentleman and a scholar. Truly the best in the field - incomparable.

Really enjoyed working with McCrea's on my recent piano move. The crew was punctual, professional,…read moreand handled my instrument with great care on both sides. The crew expertly maneuvered obstacles, including a steep wooden staircase and a tricky narrow elevator situation. They made sure the piano was positioned exactly where we wanted it on the receiving end. Overall I had a very positive experience with this company.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).