Very pleased with product, sales experience, and very importantly, the follow up service…read more Needed a dump trailer. Researched brands and prices in Northern California. Ended up locally in Chico, and I sure am glad. While I was focused on PJ, Chico Truck and RV owner Dan suggested I consider LoadTrail in the 6' x 12' size. (They sell both PJ and LoadTrail). Checked prices at several NorCal dealers; Dan's initial quote was the lowest. Bought the 6x12 LoadTrail with high side extensions and couldn't be happier. Handles both debris loads and my Kubota BX 23S very well. I like the way the multi-function tail gate allows me to spread chipped rock on my ldriveway. Since the Camp Fire, I've really put the dump trailer to work removing fire-related tree debris. I've had two minor issues with the trailer (both self inflicted). Chico Truck and Trailer's Service department handled both immediately, even though I went there without an appointment. They didn't charge me either time. Great family run local business. Dan is no nonsense. He stands behind his sales.

I made my appointment for 8 am this morning with Dave. I was there on time, they opened promptly…read more Dave took my motor home in, and they aligned my front end and installed a new SAFT T PLUS steering stablizer. What a difference. Dave and Ken were very helpful, knowledgable friendly and very professional. It was a three hour drive north for me and if I need anything more, I'm happy to make that drive. I highly reccomend them! Steve K

Mark and Suzanne are lovely people who do great service with their customers. The workers are…read morealways on top of their game. Super hard workers. You'll be in great hands by doing business with them.

Let me just say,This place is terrible.I took my car in to be diagnosed for not starting,,,After…read morekeeping it for two weeks,They called me back to say they had no clue as to why it would not turn over.I had to tow my car back home,And they charged me $1600 dollers for nothing.So PAY more SHOULD BE THERE NAME..Dont take your car here. here,THEY ARE RIPOFFS.

Justin did a great job for me. He was able to bend some pipe to match what was rusted out on my 52…read morechevy pickup and he did it in one day at a very reasonable price. I recommend!

I went in with a basic idea of what I wanted. Justin was excellent, very knowledgeable and…read morefriendly. He suggested an option and I agreed and I could not be any happier. What I got was just what I wanted even though I didn't know it at the time. Also very reasonable price. We scheduled for a day that worked for me and he got it done on time. He replaced my exhaust system from the manifold back and it looks like it was done at the factory. Awesome job!!

As a rule, fair service, but today as I passed by there was a homeless man with missing fingers,…read morepossibly a deformity or previous accident and a recent injury because he fell off his bicycle in front of Bob's. He was almost to the middle of the road on Rio Lindo. I am handicapped myself, so I pulled into Bob's and asked if they could please help this man. They told me they were busy and to move my car because another customer needed to move. I left my car running and hobbled out to help this young man. He had groceries that obviously came out of the trash. I got a bag from my car and helped him myself. My sister said one of the men who worked at Bob's called me an "asshole". The young man who fell was struggling to get up and not one of these 4 employees who saw him tried to help him. I did go into the business and told them they should all be ashamed of themselves. I wonder if they would treat a fellow human being this way, how well do they care for our cars. I will never go back, and I will encourage others not to go back. What has happened that people won't help others in need. Why wouldn't someone take a minute to help him, at least help him out of the middle of the road in front of their business. No stars for Bob's. The manager said he had no idea this happened, and maybe, but what about the other 4?

I popped by Bob's to get a slow tire leak repaired. Not only did they have it fixed in less then…read more10-minutes, they didn't even charge me. They did the job and when I reached for my wallet he said ,"don't worry about it, we got you." This day and age that's unheard of. Blew my mind. Note that they have a very matter of fact approach. There's no exchange of pleasantries, or chit chat. But they got the job I needed done, and they did it fast, and well.

Needed a last minute repair before departing on a road trip & was referred to Jim & Randy who were…read moregraciously accommodated my need for a timely service. They slipped me in, & not only replaced a suspension mount bolt, they tightened up others they found loose on my 2022 Silverado too. All in all, they were receptive, professional & extremely kind! I highly recommend their shop & services when in Chico or surrounding area. Thank you for squeezing me in!!

I only take my car here. These guys beat out any price in town, and they're honest and straight…read moreforward. Old school guys. Very knowledgeable about my vehicle and fast at diagnostic as well as repair. Jim amd Randy are the best!

Zan is the man! If you want it done right go see Zan. We did a custom ride suspension lift on our…read more2022 Tacoma. Zan had never heard of this type of suspension, he did his research and assured me he knew how to install this relatively new type of suspension lift. He did exactly what he said he'd do, it was done exactly how I wanted it and it was done when he said it would be. I trust him to do anything on my beloved truck. Can't give this guy enough credit.

Always a pleasure working with them! Friendly and efficient - it's nice to be greeted with a smile…read more I would recommend them to anyone looking for help with tires or service. If they aren't busy you might even get your flat fixed right away :)

We had a standby generator installed by another business and it just never ran correctly. After…read moretroubleshooting the problem ourselves and found it was way over our heads, we called Jeff's. Mike made a house call and it was found the problem to be a bad motherboard. The part was ordered and Mike returned to install it. While testing the generator, it was found that the stepper motor was bad so that part was ordered. Mike returned with the new stepper motor, installed it, tested everything and now the generator is working perfectly. We highly recommend Jeff's Truck Service! From the first phone call with Rhonda we were treated as if we were an important customer. Mike's exemplary service and care in getting the generator running so we don't have to worry about outages is the reason why anyone with a generator issue should be calling Jeff's Truck Service and Power.

These guys are total crooks. I dealt with them a couple years ago for an insurance claim. They…read moretalked to me like they were on my side and wanted to help, brought the damaged vehicle to them, told them specifically to only write what damages were caused by the accident in the invoice, had them send the invoice to State Farm, then literally the next day State Farm denied the invoice saying the damages had nothing to do with the accident and when I asked if they talked to the mechanics in charge AJ(Jeff's son) and Tulio they stated that they did and that the mechanics denied that any of the damages were from the accident. So I spent the next few months trying to sort it out, eventually it came down to State Farm needing an email from AJ stating that the damages were from the accident and as soon as I requested that in writing from them they became totally avoidant of me and my emails and phone calls. The next few months were a legal nightmare and obviously being a broke college student trying to make enough money just to afford rent the best I could do was fight my way through small claims representing myself. They lawyered up and the rest is history, the mediator at the trial basically tore me down and told me I was wasting my time and everyone else's time being there(thanks to the butte county court house for representing justice). It was probably the most horrific experience I've ever had with an auto shop and it's taken me quite a long time to just find the strength to at least write this review.

I don't believe in being vindictive in reviews, but I do believe in being honest, and in assisting…read morefellow consumers. I started an audio upgrade and installation in my 2011 Camaro convertible, after extensive research and prep. I was enjoying the learning experience. I successfully wired my component fronts, my coaxial rears, and subwoofer, had everything labeled and ready to go. When it got to connecting the wiring harness and dash kit into the center console, I decided to let Exotic finish the project and check my work, just to make sure I didn't accidentally damage any of my expensive purchases. There were a few hours of work remaining to be done, especially for a professional, and I didn't mind paying for that in order to ensure my system would function correctly and optimally. I called the shop close to closing, on a Thursday. After explaining my needs, I was told to come in the next morning. So, Friday morning, I came in, was told to come back in an hour, because Tucker was off giving a quote somewhere else. So I killed an hour, then came back. Tucker quoted me 4 hours and $674 to finish my project, said that should be plenty of time. He had an opening for Tuesday morning the next week. I scheduled to start work at 1:30pm that day to accommodate him, after he said the timeframe should be enough. I show up Tues morning, quite excited. I bring my duffel bag and computer bag inside their little office/showroom, and open my laptop. They have 2 little dogs, running around their shop and office. One of them comes inside and pees on my leg, my duffel, and the couch I'm sitting on, marking his scent or something, as soon as I sit down. Absolutely disgusting, but I shrug it off, shoo the dog away. An hour passes, and my car is still parked. Tucker hasn't even pulled it into the shop yet, despite knowing that I have to get to work. I brought it in at 9am. Around 10am, he finally pulls it in. Around 1pm, he isn't even close to finishing, so I get an Uber to work, and have him hide the keys somewhere so I can pick it up after I get off work, since he will be closed by then. I get off work, uber back over, and pick up my car. He left me a note in the car saying to check my voicemail. I listen to the voicemail, and he explains that he hooked everything up, gave power to the amp, and plugged in his phone, then proceeded to blow my rear speakers with too much power, because he failed to check the gain settings on the amplifier and verify they were all the way down before giving the system power. He also says something is up with my right front speaker. This is an ABSOLUTE ROOKIE MISTAKE, and even I knew not to do that. I brought the amplifier in the box unopened, because I'd read about people blowing their speakers by messing with it. The ONLY REASON I brought my project to him to have him finish it in the first place was so that I didn't damage any of my equipment by doing it myself. I call him the next morning, and he tells me to just warranty the speakers he blew, say they were damaged out the box, and get replacements, putting that responsibility on me. I say fine whatever, we can set this right when I come in again, after those replacements come in. He agrees. I replace the speakers myself when they come in, so that it's less work and so I can listen to music in the meantime. My right front speaker is still not working, so I check his wiring work on my amplifier, and he has it wired wrong. I re-wire it myself, and get all of my speakers and the sub to work effectively, and make sure to set the gain super low to not damage anything. By the time I come in again, I've fixed the damage he did, and only need him to tune the amplifier, that's it. He does that, and it takes him almost 2 hours. Ridiculous. I ask Tucker what his technique is, if he uses an oscilloscope (the industry standard for audio tuning and gain setting), and he says oh, no, that's a premium service that takes several hours and you have to pay extra, I just listen for clipping, do it by ear. (For reference, an oscilloscope is a small handheld tool, cheap, and not that hard to use, kind of similar to a multimeter). I figured the least he could do was tune my system properly, after messing it up and inconveniencing me for over a week. But no, he was not having it. Also, he would not hear anything about refunding me for the damage he did, and the inconvenience he caused. He argued with me for nearly 15 minutes, not budging an inch, not even refunding the $74 materials cost he charged, despite me bringing all my own materials. I left feeling angry and soured by the experience, and do not feel the price was warranted, even without the screwups and unprofessional demeanor. I had planned on returning for tint and a few other things, but I will never be back, and I do not recommend anyone ever goes here. Save time and money and look elsewhere for your audio needs.

The shop is top-notch the best in Chico. I highly recommend them. They are well versed in auto…read moreinstallation. I don't need to say anything else period. After they install your equipment you will be leaving with such a joyous smile on you face.