I came here for a black Friday sale and the prices were great. I was fortunate that I came early and the crowds weren't there yet. The staff were super friendly and actually anxious for the rush. Parking was ample with just a touch of traffic building as the morning wore on. There were so many sales that I didn't know where to start. But I picked up several web cams for monitoring the inside and outside of the house, 500 rounds of bulk .22lr and 200 rounds of JHP 9mm that was similar in price to C-A-L Ranch bulk ammo. All in, I spent a few hundred dollars but left with merch and ammo worth much more. And the staff were really nice and helpful. I look out for their one day sales by subscribing to their site and have picked up everything from gun lockers to first aid kits at prices that I thought were pretty good. I come here often for the odd sporting goods gear, from ping pong paddles and balls to pickleball gear to fishing poles and Powerbait. I always feel welcome and never pressured or rushed to buy anything. Just like BHC, there's no pressure, no rush, but you feel always welcomed... read more

Went to Big 5 for mountain bike parts. They carry just basic biking items (helmets, tires, locks) . This place is so crowded with product you can barely walk. They don't carry pedal stir-up's. You're greeted when you walk in but the clerk isn't real knowledgeable. . Their prices are too high even when on sale, read more

The Bullhead City, Az Big 5 was clean and well stocked except for Women's shoes. Not much of a selection like the Men's. Weird. A lot of associates standing around talking about unrelated work stuff but the shoe dept girl was very helpful and my husband got the shoes he wanted. During his checkout, I asked the head girl standing around talking if I could use the bathroom before we left and she replied that they did not supply restrooms for the guests, only employees. Well, I can tell you, that alone will cause me never to shop at a Big 5 again. We will get our tennis shoes anywhere else. read more

Fri Nov 14th 25 Went for shoes..I'm picky. They were awesome very courteous and behaved in a great professional manner.actually found 2 pairs of shoes and purchased after time @ kohls and famous footwear. Great experience highly recommend Thanks ..will return read more

Employees are rude and could be wayyy better at customer service. I don't even wanna go into the store because the customer service is never good. read more

I just have to say, Big 5 went above and beyond my expectations of them today. Yesterday I went in looking for sleeves to cover my tattoos. Unfortunately they did not have any at that time however, they got into contact with their Havasu store and the Havasu store is hand delivering them and should be ready for pick up later today. Jason, the manager was very courteous and so helpful. I'm so grateful! Thank you so much for putting in the work to get me the items I needed for work. YOU ARE ALL THE REAL MVP read more

I went there for pickleball shoes The sale associate very helpful After I tried 15 pairs of shoes I finally got the one I wanted Ty for your patient read more

After yesterday's visit, I am compelled to rate Big 5 with 5 stars. They always have interesting sports items on sale, and it is probably the best place to buy shoes, esp. athletic, in BHC. (Kohl's also carries a good range of brand name shoes..). Today I had 2 returns and 1 exchange. Big 5 has a FAIR return policy, just follow the rules- receipt, packaging, if possible. The young man at the counter knew exactly what he was doing, and handled the process well. This type of x-action often causes a retail person to fold up and start whining. At Big 5, they run the front counter very well, assist with enthusiasm your search for an item, etc. This is a good store! The recreational mecca of Mohave County needs Big 5 and I am very happy with them, always. Kudos, staff and Mgrs.- Well done. read more

Big 5 Sporting Goods - Little sport-sters with my custom 'glass boards- 8'10" and 9'6" Gorge Board and Hawaiian Wave Board. Stevenson, WA circa '93. - Sporting Goods Near Me - Bullhead City, Arizona

4:16 PM on 6/21/24 I entered the big five went to the gun section hung out there for a minute or two. Nobody came to help me or asked if I needed anything. Was standing in the clothing area for about 1015 minutes trying to figure something out. Nobody came to help me or asked me if I needed anything so I went to the register and asked they were able to answer my question. The manager was talking to one of the employees upfront and she was cussing not like big cuss words, but saying the word shit and other smaller ones like that just super unprofessional. And they were having a conversation while I was checking out instead of giving the customer their attention for that moment. They were talking about getting counterfeit money. I don't know there was only two people in the store and I was the only one who bought something. Like I know one girl got $100 bill and a $50 fake bill that was the one that was helping me. She wasn't telling me that she was talking to the manager that was sitting on the floor, putting some items on a shelf.. I know the manager had somebody try to pass $100 fake bill back to back. Like I said, they weren't telling me they were having a conversation to themselves while I was checking out. I don't know just seem very unprofessional. I went here for some swim shorts and a lot of the shorts weren't labeled if they were swim shorts or not, but I didn't want to interrupt their conversation and be rude. read more

Great Big 5, further than Kingman, but worth the drive. All the associates were very helpful and happy and kind. Shoutout to bearded Jason (I think that's his name? 3 total with same name lol) He was happy to help us and knowledgeable. Everyone there was fun to talk to. Thanks guys! read more

Store has some good stuff and if u know how to get coupon you ca. get a good deal for clothes and shoes. Service was ok.

Thank you BIG 5 for risking to be a brick and mortar store so my family can buy last minute fun stuff to play with on the river. Prices are always great and they have everything. BIG 5 is my go-to store (and has been since I was a kid) for everything sports, fun and recreational. read more

Very Quick and easy! If you ever have trouble finding something look for a staff either at the shoe department! Purchased some skate shoes for my kid and the employee there Named Tyler is awesome and friendly! He knew what he was talking about cause he skates and has the same name as my son!!:)) great service!!! read more

Went in this evening and got some high quality walking shoes. I worked with Julian. He was eager to please and a big help. He had good knowledge and helped me pick the perfect shoes. read more

BAD CUSTOMER SERVICE MARISSA THE MANAGER AND HER TEAM UNWILLING TO FIX PROBLEMS THAT THEY HAVE CREATED I work on the Colorado River and dropped by this BIG 5 location to buy a waterproof knife that could be used for work. I chose a knife, the staff found the box and left it at the register. I purchased the knife (without checking the box) and went to work. When i got there i opened the box and found it was completely the wrong knife and not suitable for any type of in water use. After my shift i went back to return the unused knife and was told by Marissa the manager that she could not accept returns until next month because of covid-19, even though it was THEIR mistake and even thoughmarissa the manager was there when i initially came in to purchase as well as when i attempted to exchange the knife. Marissa was completely unwilling to help me even though it was their employees mistake. Not only is their no return policy for covid-19 ridiculous, but furthermore Marissa the manager was not even wearing a facial covering when i came back to make the exchange. I will not return to this location for any if my needs in the future. read more

I recently purchased a shotgun here and they tell me no returns or exchanges. I bought a Dickinson 12 G. The very first time I take it out for target shooting the damn mechanism that discharges the spent round and feeds in a new one keeps jamming. My options are to mail it to the manufacturer or take it to a gunsmith. Buyer beware. Don't purchase firearms from these clowns. They know very little about them and clearly claim zero responsibility if there is a problem. They told me that Dickinson is a really good brand. Garbage. Havasu Guns told me it is a cheap Turkish or Chinese knock off. On top of that, they obviously have no experience in this because if they did they might know they received a damaged product from their distributor before selling it to a customer claiming it's a good brand. Big 5 is a knock off. And one more thing...I also bought a box of clay pigeons from them. Half of them were cracked and unusable. They won't take a return on those either. I wouldn't go there again to buy a damn sweatband. If you need sporting goods go to Dicks' or some place with class and knowledgeable staff. read more

Always friendly and helpful. They have alot of stock and great pricing. They have all kinds of sports equipment, accessories, clothes, etc as well a recreational equipment. This is my go-to for camping and outdoor supplies. read more

If I could give zero I would. The cashier was a sad, unhelpful human being. I get it. She is not vacation and having to do the mundane. There is so much more to say about this experience but I'll just be writing to corporate. Goodbye Big Five read more

Worse customer service. Every time my family goes to this Big 5 we are treated rudely. We are going home to Kingman Big 5 where we are treated with respect.....Note to self, do not give Bullhead Big 5 your business ever again!! Manager is disrespectful and has trained her staff the same way. read more

Just good service people were friendly if you do not have Internet service and you seen a special on your phone they will help you out in the front read more

Brand new store... Everything is shiny and clean. Store is set up like every other Big 5 I've been in. Staff was helpful, but had to joke around to get a smile. Overall pretty good experience. read more

Horribly rude staff here. Go to Walker or anywhere else that will sell same items for cheaper. Yes this store is easy to get In and out of but this company as a whole and location is bad. read more

Big Five in Bullhead City advertising Nike Sun Glasses sends me one price then says only good for these two pair behind counter which appear inferior to ones in glass case, reminds me of the old bait and switch routine, very disappointed in them, expected more from a large chain. I will search elsewhere. read more

I have been going to Big 5 for years. Recently I purchased a couple a couple pairs of shoes at the Bullhead City store. After I left, I realized that I had a 10% off coupon that I had forgotten. The following day, I called the store as the coupon had just expired. Since I had bought it when the coupon was still good, it seemed a no brainer that I could get the 10% refund. An employee, then the manager said that they would not honor the 10% off even though it was around $5.00. As many stores even honor expired coupons, I was amazed. The coupon was valid on the day, I had bought the product. Talk about poor customer service and satisfaction. The employees at Big 5, felt that it would be better to lose a long time customer over a $5.00 return, then credit the $5.00 dollars. When I got home, I checked my mail and in a coupon mailer was a $10.00 off a $30.00 dollar purchase for Big 5. What makes it even more ridiculous now, is that I have to return the products, get my refund, then repurchase them with the $10.00 off coupon. Yes, they really showed me. I will be also contacting their corporate headquarters, just to let them know. Somehow, this just doesn't seem right. read more

Found a pair of sneakers for hubby quickly, rec'd the correct size, bought socks, an outdoor game, and some pellets for our shotgun. In and out, quickly. Fair prices. Great shoe selection with name brands, Nike and more. read more

So today my husband and son went to Big Five in Bullhead City, now we have been shopping there for the last 6 years now today when my son went there he picked up an item that was marked at $20.00 but fir some reason the scanner was not working and so she manually entered it it rang up at $49.99 so... my son asks that why is it coming as that when it was marked at a different price. The cashier merely stated it priced wrong this is the correct price ! She was Rude and condescending Did not even acknowledge that it was tagged at a lower price, and then went on to tell my son " if you can't afford it then you shouldn't buy it " what the H**L ! Who does this poor excuse for a cashier think she is speaking to the customers like this ! My son and husband were so embarrassed that they left the items and walked out of the store I hope that someone in Corporate Office is monitoring this site so they can see what kind people are working for them they are (killing) their clientele !! I would rather order from some where else online then put up with this. For :Corporate why is the cashier changing the price to a higher price at checkout are they keeping the difference somehow ? read more

Went to purchase a swim cap. The price tag clearly said $2.99, but rung up as $3.99. Unfortunately, I didn't realize this until I got home. Sooo...I had to make another 12 mile round trip. The manager refunded my money, but clearly couldn't have cared less. It's a nice way to make money: overcharge everyone $1.00 for their purchase and hope they don't notice/care! I'll definitely think twice before going back there again.....and if I unfortunately DO have to go there again, I'll certainly check my receipt prior to leaving! read more

Went to big 5 store in Bullhead city. Wife and I waited ten minutes for help in the shoe department, no one there, Had clerk page someone to shoe section,she did, ten more minutes some one showed up to tell us she would be right back. She never came back so we finally gave up and left the store. Store was not crowded, maybe 4 people in whole store. It just seemed like no one wanted to help a customer out. On a Wednesday at 1100am. read more