John at Sportsman's Warehouse has previously helped me with My pistol slide catch slide stomp, the…read morenotch needed a little milling. But today John helped me fix my glasses, which were fanning out and falling off my face. I don't know how he did it, but John was able to use a tool to squeeze the side pieces together so the glass is no longer slip off my face. Thank you John! Cotton is great too! Today John made my day, thank you! Thank you!!!!!

When I was trying to buy a gun it took hours, just to be told I couldn't buy . Even after giving…read moreall of my information they still wouldn't let me buy the gun. would never go here again

Kelsie was awesome in helping us get new cleats. She knew what they had and what was comparable to…read morewhat we had before. She was great helping and we really loved working with her.

This place is worth the drive. After yet another horrific customer service experience at Soccer…read moreInternational on Highland Drive, I returned to Team Gear, and I'm glad I did. Better selection, WAY BETTER customer service, and fair prices + club discount. Helpful friendly staff. Got the indoor shoes we were looking for and felt good doing it. I will return to this store from now on.

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

We had to be at IHC hospital and needed some socks. This was the closest place that had what we…read moreneeded. I was so amazed when we went in! The staff was so nice and offered so much help! The selection of all items was incredible! We will definitely go back!

Sun & Ski Sports is a great shop in Murray with a wide selection of outdoor equipment and clothing…read more The staff is friendly and eager to help. Their pricing is pretty standard but they do offer regular sales. It's nice to have an alternative to REI and DICK'S that offers brands and a different selection. They also have a bike and ski shop for repairs and tuning.

Nice sporting goods store, you will find whatever you are looking for, except for hunting stuff…read more That is the down fall here no weapons are sold here. Other than that this place is amazing!

Oh, what can I say... I went into Dick's to purchase a set of golf clubs for my 8 year old. After…read morebeing in the store for about 30 minutes and no one offering any help, I decided we would get several little things we needed and head over to the PGA Superstore. When we go to the checkout line I told my girls they could each pick out a ball from the small bin of balls. I then bent down to look at something on a shelf. I heard an associate very rudely tell my girls that the balls needed to go back in the bin. Not knowing what to say they started to apologize and the associate repeated "balls in bin!" My girls did as requested and walked over to me. I found it extremely rude and unprofessional that the only interaction we had with any one of service was someone scolding my daughters for holding balls that I said I would buy them ‍. The store was nearly empty and I can understand why. Unfortunately, I cannot recommend doing any business with this store, unless you want to have your kids leave crying. .

I had an exceptional experience at REI while shopping for hiking boots. I've been a member for many…read moreyears and of shop for boots in many stores. The salesperson, Aimee, after understanding what kind of hiking we were planning to do proceeded to measure not just the length and width of the feet but also the arches sitting and standing revealing a small pronation in one foot. She then suggested an insert to Provide support and resulted in complete relief from the rubbing and pinching experienced when trying on various boots.Aimee then proceeded to recommend a boots explaining the different design details between the companies. It was an awesome experience by an exceptionally knowledgeable employee who was truly interested in getting you the right fitting shoe.

I came here for vegan hiking shoes. All of the Rei brand are vegan, according to the staff. Luca…read morehelped us out, and I bought a great pair. I also bought the lifetime membership for $30...and received a $30 gift card. They were out of what my son needed, so we'll hit up the other location in the valley. Super friendly staff. I spoke with several. Informative, and educated in their jobs/knowledge of equipment. Spendy...but that is the price of outdoor equipment, sad to say. We'll be back.

This is about the taylorsville Location…read more I am absolutely disgusted by the way I was treated at the Taylorsville store today. I stopped in with a backpack that I had purchased from another location because I found the exact same model in a color I actually wanted. I had my receipt, the backpack was in like-new condition, and I was simply trying to complete a straightforward exchange. Instead, I was told that I could not exchange the bag because of a missing accessory that the backpack never came with in the first place. After being refused service, I contacted the American Fork store where the backpack was originally purchased. They immediately informed me that there should have been no issue handling the exchange and apologized for the situation. Because the Taylorsville store refused to help, I was forced to drive nearly 40 minutes to American Fork just to complete a return that should have been handled at the location I was standing in. What should have been a five-minute transaction turned into well over an hour and a half of driving, wasted gas, and completely unnecessary inconvenience because employees at the Taylorsville store either did not understand their own policies or simply chose not to help. The behavior of the manager, who I believe was named Jennifer, only made the situation worse. From the moment I walked in, I felt judged and treated as though I had done something wrong. She repeatedly looked my girlfriend and me up and down and carried herself with an attitude that was dismissive, confrontational, and unprofessional. Rather than attempting to help resolve the issue, I was made to feel like a problem the moment I entered the store. What happened next was even more unacceptable. After making the unnecessary trip to American Fork and obtaining store credit, I returned to the Taylorsville location to purchase the backpack I originally wanted. The moment I walked through the door, I was immediately approached and questioned again. Before I could even explain why I was there, employees were discussing me over their radios. I could hear Jennifer talking about how I could not return items and questioning whether pieces were missing. At that point I felt like I was being treated as a thief, a scammer, or someone attempting to do something dishonest despite having receipts, documentation, and following every instruction that had been given to me. No customer should be made to feel attacked, singled out, or publicly scrutinized simply for trying to exchange or purchase merchandise. I felt targeted from the moment I entered the store. Based on the way I was approached, watched, questioned, and discussed over the radio, I cannot ignore the feeling that my appearance, alternative style, and skin color played a role in how I was treated. Whether intentional or not, the experience felt like profiling and discrimination rather than customer service. To make matters even worse, the store credit card issued by the American Fork location did not work. Instead of fixing the issue, I was told I would have to drive all the way back to American Fork yet again. By this point, your company's mistakes had already cost me significant time, fuel, and frustration, and now I was being told to make another unnecessary trip because nobody could resolve the problem at the Taylorsville location. I have never experienced customer service this hostile, accusatory, and unprofessional over something as simple as exchanging a backpack. What should have been a routine transaction became an exhausting ordeal that consumed hours of my day because of poor communication, poor management, and a complete lack of respect for a paying customer. I expect this incident to be investigated, I expect management to be held accountable, and I expect to be contacted regarding how your company intends to address the time, expense, and treatment I was subjected to. The second encounter was recorded.

Purchased a camping mug two days ago. Filled it with a beverage. The gasket/seal failed and the…read morecontents leaked onto my clothing. Took it back. The manager on duty said that they can't exchange it because it has been used. The Sierra website says that in the event of a defective item, contact them and they will "make it right." Evidently, at the Sierra in Riverton, "make it right" means not standing behind the products they sell or treating people fairly. I have spent hundreds of dollars at Sierra this year. They just lost a customer, all over a $13 mug. I will be sure to pass along Sierra's definition of "make it right" to as many people as possible.

Although the soccer ball on the sign should clue people in, Castro Sports would be better named…read moreCastro SOCCER, as that is what they specialize in. You'll find jerseys, caps, balls, and other accessories for the biggest clubs: Barca, Chivas, Real Madrid, and many in the English Premier League, Liga MX, Bundesliga, etc. You'll also find plenty of gear -- in a rainbow of colors -- for the soccer player. They also have plenty of soccer shoes, and an area near the front to sit and try them on. My one issue is so much of the store is youth gear. I understand the rationale for their focus, but it leaves adult soccer enthusiasts and fans in the dust. Still worth a visit ... you'll have a hard time leaving without something!

Great Jerseys, Great Alternative Take Down Models As Well (No Brand)…read morePrices Could Be A Bit Expensive, But There Are Great Sales / Deals.

Big 5 is one of those stores you go in and have a hard time not buying everything inside…read more They have great deals and clearance on lots of sports products and clothing. They've got pretty much all seasons covered for fun outdoor and indoor activities. I'd stop here before some other sporting goods stores to see if you can find what you're looking for because you're most likely going to get the best deal over here.

This is the best Big 5 I've ever been to. Big shoutout to Tyler who took out like 7 different pairs…read moreof shoes from their inventory in the back just so we could try on each shoe. The price of the shoe we bought was reasonable and inexpensive, it was good value and it was a name brand. Tyler was friendly, knowledgeable, and had an admirable work ethic. Thank you Tyler for making our shopping experience enjoyable!

OVER PRICED!!!!! Do not go here!!!! I recently went here to purchase some equipment for my son, and…read moreended up buying a lot of the items new. I then learned that I could have gotten almost everything at half the price at another store. It was super frustrating and disappointing. Their pricing and return policy is not ideal. If you want quality equipment and peace of mind that if it's doesn't workout - you'll receive a full refund, go somewhere else.

I don't often find myself in sporting goods stores that don't have much hiking, camping, and…read morefishing items. My knowledge of who's got the best what sort of expires when you leave the sleeping bag section in these kinds of places, so Play it Again wouldn't normally be the kind of place I spend a lot of time. So why have I been here so many times? It's all about disc golf. Disc golf (or frisbee golf, or frolf if you please) is the maddening sport of throwing frisbees in to the woods. At least that's how I play it. Normally you just throw a frisbee at a basket that's sitting impossibly far away at the park. There are a few courses in Utah and I've played at around a hundred courses nationwide. I lost a disc in a pond in Michigan, a pond in Missouri, and a fenced vineyard in Sacramento. I also left a disc at a park in Salt Lake and I'm pretty sure had another wind up in a river, although I didn't witness it. At $10-20 a pop brand new it's not exactly a fun thing to see your disc disappear into the water. So that brings me Play it Again, and specifically this location. They probably have Salt Lake's biggest selection of new and used discs for sale. Not only from Innova and Discraft, but some of the up-and-coming manufacturers as well. Color selection is so-so with only a few custom dyes, but they seem to have a decent variety of weights and plastics for each model. I've seen some pro shops with lesser selection. The biggest draw for a cheapskate like me is the used disc assortment. There are some dogs in there with your fair share of DX and comparable plastics, but you can score some nicer plastic and a few of the discs are still in newish condition. Better to drop $8-10 on a disc to try it out than $15-20 and find out you don't much like it. Then again, I'm a novice at best, so the more avid crowd may argue the opposite. They'll buy discs for a few bucks, but you'll never get rick off of it. Nasty karma and extra-wide trees follow disc golfers who find stray discs and don't call the owner, so best to return any you find to their rightful owner. Don't be a jack-knob. Do these guys carry more than disc golf stuff. Well, of course they do. Think of them as your neighborhood sporting goods store. It's a quaint space jammed with new and used stuff like exercise equipment, ski and snowboard sutff, golf essentials, and team sports gear. They're always buying used stuff and reselling, so everybody wins.