Came here to purchase some Hiking gear, and a couple of other Work out accessories. The store is very clean, and has a wide selection of things. I was able to find what I was looking for, and then some. Here is where I have the Issue. Im very big on customer service. That's why I joined Yelp... Anyhow there were two Staff members that must not really like their job. They seemed annoyed when we would ask very general questions about certain products. I almost felt as if I didn't want bother them to do their job to assist me (the customer) . Im only giving this a 3 star rating , because the Store is well kept and has a variety as mentioned before. read more

The store was pretty clean and had everything I was looking for. I ended up being there longer than I wanted to because the staff members don't go out of their way to assist you. I had to go to the front of the store and ask the cashier to help me get a backpack that I couldn't reach. She was not very friendly and just told me to go back while she found someone to assist me. I was waiting there for a while as I saw the staff members pass by and didn't bother asking me what I needed. Finally someone assisted me. Their service was horrible. read more

mediocre, sometimes they will have what you are looking for, sometimes they won't. and if you can't find it yourself than you may be out of luck for that the circumstances are that the employment is not often helpful in assisting people to find what they are looking for. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Whittier, California

I found great asics running shoes for a great price ! You can practically buy two for the price of one and are asics great running shoes !

Won't go here again. Waited about 15 minutes until I had to go get someone to help me, then additional 10 minutes to tell me they are out of stock. Second time I go there and their out of stock of something I need. When I expect to go to a store that's not busy Id like to be in and out and attended so I can purchase what I need and leave. I don't need my time wasted. read more

I wanted to write this review because this store has poor reviews but I have always had a pleasant experience here. Today I was in shopping for tent and some chairs and I had a nice young lady helping me. She was very attentive and helpful. I am not sure what people expect from a sporting goods store but I was happy. I'm especially happy when there are clearance sales, although the woman's shorts could have been a bit more organized as the sales prices were incorrect per my wife. Anyhow, if you walk in with a smile, I am sure you will get smile back! read more

I have to commend this store for GREAT customer service!! I went in today to buy some hiking boots and everyone was so helpful! The sales associate in the shoe department was so patient with me because I was having a hard time choosing between a few of their choices. From the initial greet when I walked in, the attentiveness of the associate in the shoe department to finally the cashier...everyone was top notch! To put the cherry on top, the store was clean and well organized! Keep up the good work everyone!! read more

Usually have a good selection of sporting goods. I get my work boots there and sometimes I have to wait and hunt for an employee to help back in shoes but they have always had my size in what I want. Great sales on pocket knives and watches off and on too. Employees are usually helpful and have a good attitude, except one time for the guy helping in shoes.. but hey, maybe he was having a bad day. Overall have been happy shopping here. read more

Anthony at this store was very rude. I asked him for a certain size he said whatever we have out is what we have i then proceeded to ask another person she happened to ask him he rudely says I already answered her question. I thought how hard would it have been to help me look. So rude horrible customer service. read more

Want to take Ray the manager and all the employees for helping me out today I had a pair of shoes that were damaged and they replaced it no questions asked that's why I come to the store great people read more

Wow just Wow, I just came here for some shoes, and I asked for some help in the shoe area, and this nice gentlemen named Victor came out and helped me, he was so kind and polite, I just couldn't comprehend the niceness of this man. I then asked for his name and he told me his name was Victor the Sales Associate. I then proceeded to applause him and dance around the store in glee, because of how amazed I was by his customer service, I from now on, will buy anything from Big 5 as long as Victor the Sales Associate is there, He is the star of Big 5, the star of GREATNESS. read more

Probably won't visit this location again. The young girl at the register was extremely rude. I visited on 10/16/16 around 5pm. I went twice on the same day (the second time to exchange the product I had purchased earlier) and she was rude and disrespectful both times. I asked her a simple question and was very "snappy" with my family and I. read more

Customer service is horrible you have to look for someone to assist you and then they are so understaffed they make you feel like your bothering them won't be back rather pay a little more and get better customer service. read more

I had the most annoying experience here today. I spent about 45 minutes in and out of the sweaty dressing room until i finally found 5 workout items that fit me half way decent. I had 5 more items that i wanted to try on. I asked the staff to open the dressing room again and she reminded me i could only take in 5 items at a time. I said, right, I'm buying these 5 and trying on these other ones. She said she'll have to keep my 5 items at the front. When i went to pay, all those items that i had painstakenly picked out had been returned to the racks. The lady felt bad and ran to get my gray pants, but i was too hot, sweaty and irritated to go hunt for the other items all over again. I said it's ok I'll just take these 2 things. On my way out i checked my bag and the girl only gave me one of the items! I know these people probably only make minimum wage, but my shopping experience was ruined because this girl was just not listening or paying attention. Even when i walked in and asked for a specific item, her response was, "whatever we have back there is what we have." Well duh. Oh well, i would've spent $100 there but i went to Kohl's and found similar items for less. read more