My guest and I had a terrible experience with hostess Madison at Top Flight. Madison was rude to…read moremultiple of my guests, had a poor attitude, and customer service was horrible! When passing out ice cream she just stopped, my aunt stepped in and finished her job. Madison made my guests and I feel like she did not want to interact with them. It was very embarrassing for me to have to apologize for the inconvenience of the service at top flight. I attempted to talk to Madison about the issues my guests were having with her but she walked ahead of me and went to an employee room without talking to me. Madison then got her manager who listened and apologized for her behavior. I requested for Madison not come back to our table because my guests felt disrespected by her. The manager said he would take care of everything, but the follow up was poor. He only checked on us one time and 10 minutes before it was time for us to leave we had to go and find someone to ask for help to clean the table. It seemed as though we were penalized for voicing our concern with Madison. Overall our expectations at top flight were not met. I do not recommend anyone to host a party there and I will definitely take my business elsewhere. Madison needs training on customer service and how to serve a large crowd. The manager who I am upset with not getting his name needs training on how to cater to unhappy customers because our expectations were not met Saturday October 19th 3:30-6pm. Location:44855 Hayes Rd Sterling Heights Mi

Wow first time coming here since they were previously known as air time. Looks extremely dirty, it…read moreis a complete free for all, when it was air time they had attendants who would keep things in order for the most part but there is nobody monitoring the trampolines and it's a complete mess. Dangerous with 50+ kids running unsupervised on trampolines. Definitely went way down hill since changing names or owners.

This is place is okay located in Sterling Heights. Took my son…read more Here for a soccer mates birthday party. The staff was very friendly although all younger kids running the place . They were very polite and helpful. So older children seem to take over the basketball courts knocking other little kids over would be a con for me . The staff didn't even stop them. The place could be a little cleaner would be my other con but for a place for kids not a bad spot at all. I would take my son back if he asked. The children seem to enjoy the pizza,arcade games and bumper cars and bull ride.

Worst experience ever! Don't go there! Very less items to…read moreplay include in the day-pass. Have to pay a a lot extra to buy coins. Very less place for parents to sit. Drink, food is expensive.

A good place for kids to run around. They enjoyed the trampoline and slides. It wasn't crazy…read morecrowded. I like the massage chairs. Employees walked around frequently spraying high touch areas and cleaning. My advice- avoid the overpriced games. One took my money. I told an employee and she said the games are run by another company and they don't do refunds. Seems like a cop out and there are no disclaimers posted. The claw machines also don't close fully when they drop, and only do so once it's an inch or two in the air.

I was here for a party and it was well orchestrated for the most part…read more Checking in was a breeze. There's a QR code to sign a waiver. I would imagine they have paper copies (of a blank waiver) on hand if needed. One annoyance was after standing in line to check in you had to go to another line to buy socks. The party Groupon lists socks for $3.99 but they charged $5+ per pair. All party guests put their shoes in a labeled bucket and an employee takes the bucket and sets out all the shoes in the party room (bless them for touching shoes all day...). The employee that served our food was sweet and professional. Very helpful! Kids love it. I am grateful for the vigilance at a place like that, with high risk. A couple of the women's bathroom stalls didn't lock well (or at all?) so that was annoying but overall, good time.

I understand this place has produced many great athletes and is professional with many great…read morecoaches and reviews. We found the head of the xcel program woman very warm and genuine. It doesn't dismiss our bad experiences here even though mostly out of the owners/ coach's control. my daughter enrolled into the gold xcel program last summer as a 10 year old. I gave her a text/ call only phone for emergencies to bring to class. A group of girls on the team( 2 and 3 grades OLDER than her!)asked for her number and harassed her over days via text. My daughter was nothing but kind. She was also harassed enrire classes by same girls in person. I screenshoted the texts to send to coach/owner so it was undeniable. Gym had a meeting with the girls families and I was apologized too. Coach said the harassment was jealousy of skills. My daughter broke both bones in her arm very badly during a practice while doing a flip off bar. I met ambulance there and was told by my daughter and another student my daughter landed the flip on her feet and arm hitting bar was cause of break. You sign a waiver and assume risks when doing gymnastics so I did not blame coaches/gym and was kind. I kindly emailed Olympia after incident asking any coach input how my daughter broke her arm so that if she returns to gymnastics she could learn from mistake and not repeat it. Almost 2 WEEKS later , a coach called me and said she saw my daughter fall and she broke arm on ground. I told coach it doesn't really matter but since my daughter's story did not match is there video they could review? Coach told me the " No. No video evidence. cameras don't reach to the back of the gym where the bars are" So I was lied to or they don't have cameras in the back of the gym which is a safety risk on many levels to me.

this is the gym i go to and it is amazing! the coaches are great and are so helpful. they have big…read moregarage doors that they open sometimes when it's nice out and it's not stuff at all. it can be a little bit crowded but there's enough space to still practice and the coaches are still able to help all of us.

This is so fun the rides were amazing and me and my family had fun we went on so many rides some of…read morethem were scary but worth the one hour drive!

Best place on earth fun time all time day time place roller coasters Ferris wheel go karts…read moreslingshot zipline power towers you name it if you live in Detroit area go to Cj Barrymores today

"The Private VIP Party Area" that was $479! wasn't very private other children would run into our…read morearea trying to take our decoration'sand basketballs constantly landed near our area where we had food.. the "host" was also BARELY in site we had to hunt her down for simple things.. the place is misleading and seems to be ran by teenagers..nothing in there should be worth this price plus tax! $500++ ..