The rental experience was overall nice. However, the home we stayed at Twins Lodge did not have AC, the refrigerator was horrible and we had to keep our food in an ice chest. The coffee machine was broke and even if we were able to make coffee there was no sugar. The thermostat directions were misleading and I had to call/text the office several times. The location was nice and right next to a hiking trail. If they would updatr the cabin, it would be a really nice placed to stay.​ read more

Beautiful Cabin. Great location near water. Sikora was very helpful when asking for advice.

Our experience was beautiful. The home we rented was grand with a beautiful staircase and views of the lake. The entire home was very comfortable and the kitchen had everything we needed. Experiencing the 4th of July fireworks this way is something we plan to do yearly. We can't wait to go back to sit on the patio and watch the sun rise over the mountains. We added on an extra day and Ramla was so sweet and professional. Thank you to Big Bear Vacations and the to the family who rents out their beautiful cabin on the lake. read more

We absolutely loved our stay at our cabin. We went for the fishin for 50k tournament and it was nice to be able to have a boat dock available for our use. There's plenty of space for our family and we enjoyed game night down in the game room. We only had one minor mishap which was quickly resolved once I spoke with Big Bear Vacations, we had ants in our kitchen. Once I said something, they had someone come out within the next hour or so to place ant traps. It quickly resolved our issue. Thank you again for our stay, we hope to be back in the near future! read more

Big Bear Vacations - House & Dock - Vacation Rentals Near Me - Big Bear Lake, California

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Our family has made several day trips to Big Bear Lake over the years, but this was our very first time actually staying in the area, and Big Bear Vacations absolutely did not disappoint! From the moment we arrived, the cabin felt warm, welcoming, and thoughtfully prepared for families. The home itself was beautiful and incredibly well stocked with amenities. The kitchen had everything we needed for cooking meals, including cookware, utensils, spices, and little conveniences that made it feel more like a home than a rental. Every space felt intentional and cozy, from the inviting foyer entrance to the comfortable living room, the two bedrooms, and the outdoor patio area. There were so many little spots to relax and enjoy during our stay. Traveling with small children can sometimes make vacations stressful, but this place made things so much easier for us. One of our favorite features was being able to let the kids safely play indoors in the enclosed front room without worrying about mosquitoes or them wandering off. We also loved grilling outside in the back patio area while knowing the kids were secure in the gated space. It gave us peace of mind and allowed us to truly relax as a family. The neighborhood was another huge plus. It was peaceful, quiet, and family-friendly, with very little traffic since the road leads to a dead end. Even though it felt tucked away and serene, we were still just minutes from everything. Shops, restaurants, and the Village were all conveniently nearby (only about a 5-minute drive away) which made exploring Big Bear Village super easy. Inside, the beds were extremely cozy, there were plenty of clean towels, the shower was fully stocked, and the refrigerator had more than enough space for groceries and family meals. The extra touches really made the experience memorable for us (especially the board games and the Pac-Man arcade machine in the living room) which both the kids and adults enjoyed! Overall, this stay exceeded our expectations and truly helped make our family trip special. We would absolutely stay here again and are already looking forward to coming back on our next trip to Big Bear Lake. read more

The place was nice, had everything we needed. The neighborhood was lovely to walk in with our dogs. Beautiful homes and cabins and very quiet! Queen Bed downstairs was comfortable but King upstairs was a little hard. The jacuzzi was nice and relaxing but the chairs by the fire pit were wobbly and we were afraid to sit in them. There is no AC so be prepared to be Hot in Summer months. Ramla was very accommodating when we asked for early/late check in & out. read more

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We had such a great stay! The rental was comfortable, clean, and a perfect spot for our family. Our kids absolutely loved being able to walk right out to the dock and fish, which was definitely one of the highlights of the trip! Communication was fantastic. Freddie checked in with us regularly throughout the weekend, and anytime I had a question, he responded within just a few minutes. He was incredibly helpful and made everything feel easy. We had no major issues during our stay and felt very well taken care of. The neighbors were friendly, and there were plenty of things for the kids to do outside, including cornhole, badminton, horseshoes, and the swing. The hot tub and pool were closed during our stay, but honestly, no one really minded since the weather was gorgeous and we spent so much time outside and by the lake. The location was also great -- only about a three-minute drive to the Village, which made grabbing food, treats, and exploring really easy. Overall, it was a comfortable, easy, family-friendly stay. Between the dock for the kids, the great location, and how attentive Freddie was throughout our stay, we'd absolutely stay here again! read more

great people to work with. Freddy, Sniago and Juan in the main office are super in answering all questions. Brian in maintenance was so helpful helping with the TVs and every question we had. we are booked for 30 days in 2027 read more

Thank you Bianca and all the staff that helped with my reservation issues, My 2 night stay at the wolf cub cabin #1946 was excellent, it was fully equipped with all the daily needs, kitchen, bathrooms, bedrooms all very nice and clean, we had a private jacuzzi overlooking the trees and hills, it was great , amazing experience, I will definitely stay here again and very soon, Rules are very strict I guess that's why the cabin was very clean, the only Issue was that we had to take our trash with us to avoid a penalty fee. but we managed. thank you in over all it was amazing. read more

Staff at Big Bear Vacations were great. Freddy made sure we had a good experience and answered all of our questions. read more

Such an amazing time with the family! Freddy and his team were phenomenal!! Would do it again in a heartbeat!! Family absolutely loved it!! Thank you Freddy & team! read more

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This is a gorgeous, well appointed cabin. The beds were uber comfortable. The lower, covered deck is my favorite spot to drink coffee (when not in the Jacuzzi)! The kitchen is great and the stove and microwave new. It's about a 10 minute drive from main street downtown (Pine Knot Ave.). We really had a great time. The covered Jacuzzi and oversized deck was luxurious! Freddy was out point of contact and he was on-it - super responsive and helpful read more

Big Bear Vacations - Vacation Rentals Near Me - Big Bear Lake, California

Place was great. Cozy and clean. Excellent location. Check in was easy. Freddy was very attentive and nice to work with. We will definitely be back. read more

The cabin where we stayed at was a very convenient location, closer to the lake and the village town. I loved the big back yard and everything inside the cabin was nice and clean. The only thing that I did not like is that the cabin had no essentials, no hand soap, no dish soap, no extra trash bags, no salt and pepper or cooking oil (at least), no hair dryer. These things were listed on the Airbnb app for this cabin and that's why I chose to stay here but they did not have this. What a bummer! read more

We had a wonderful stay here in Big Bear . When we first walked in I was impressed with the cleanliness since that has been an issue for many years in Big Bear. I clean and manage Airbnb so I'm more critical but I have to say I was very impressed with the cleanliness of the home. The house had everything that we needed I would have liked to seen some tin foil and some plastic bags but besides that we had everything we needed. The back patio wasn't as clean as I would have liked it that's why I gave the four stars. We had a great stay will return again soon. read more

Great communication from the moment I made reservations. Helpful suggestions for things to do around the area. Easy check-in and availability to answer questions if needed throughout our stay. I will be going through Big Bear Vacations for my next trip there. read more

This quiet and quaint little house was the perfect fit for our family stay. It's big enough for a small family, and even with our family of five, we had plenty of comfortable space to relax and enjoy our time together. Our littlest absolutely loved the golf putting area in the front yard, which became a daily highlight. And the jacuzzi? A total hit for everyone, the perfect way to unwind after a long day. We will definitely recommend this home to our family and friends. It's peaceful, charming, and thoughtfully set up for a memorable stay. read more

We had more than 30 family and friends gather. Nope the cabins are not 5 star. But good enough for us! We had a few issues as one would expect, the response to answer and address was immediate. We love this place, we already booked for next year. Shhhh don't tell anyone about our special place read more

Big Bear Vacations - Beautiful Views - Vacation Rentals Near Me - Big Bear Lake, California

Our family had a fantastic stay at Grand Forest Lodge using Bug Bear Vacations! The cabin is spacious, beautiful, and exactly what you want for a Big Bear getaway. There was plenty of room for everyone to spread out, and we especially loved the game room, hot tub, and large common areas where we could all spend time together. A highlight of our experience was the outstanding customer service from Freddy. From the very beginning, he was incredibly kind, responsive, and accommodating. He made the booking process easy, helped us with an early check-in, and was even able to arrange a late checkout, which made our trip so much more relaxing. read more

Had a great time at our vacation home. Plenty of games we didn't get to play all of them. Fireplace was great and there is a big private backyard. Gas grill was perfect for some ribeye steaks! When we arrived everything was setup for us to relax. Highly recommend read more

The awesome log cabin was a good size. It was very cozy and very clean. It was located close to many convenient shops, restaurants, and grocery stores. The staff was very supportive and very accommodating. read more

Feeling tired of the L.A. hustle and the S.D. bustle and want to get away? Big Bear is one of those towns where it feels small enough to relax, yet has enough to do where you don't feel like you're going to start a new crafting hobby on vacation because you are dying of boredom. My girlfriend and I decided to take a trip to the mountains as she was mourning the one-year sudden loss of both her parents at Thanksgiving time. We came across Big Bear Vacation rentals on Booking and decided to, as the site says, book. The good: Freddy! This individual seemed to work all hours of the night and was ready to answer any question I had in such a friendly way. As for customer service, Freddy was spot on. The company itself seemed very responsive as a whole. They did text asking if there was anything they could do to make it a 5-star stay, but I didn't respond because truly what was needed was a lower rate for the quality and no pet-fee (as you will see below). As for the rest... (There's a dramatic ellipsis for you so that you know there's something coming). The Location: We enjoyed the location of the cabin. Peaceful and serene and just a quick jaunt to the center of town. Mind you she doesn't drink (forever a DD), so I am not sure if there are rideshares available should you want to get saucy. The Cabin: How do you say... not what we expected? Things in photos look nicer than they truly appear? 'Tis the season to be unimpressed? Because she was mourning, we decided to bring her emotional support pup (a real one with papers) and was informed that he was considered a pet and that he would be $40 a night. Of course, we paid and we paid an additional fee to check out at noon instead of 10am. That is a nice option when they have it available. "Come on! You said the cabin and you are talking about a dog!" The Cabin, Part II: The dog part is important because I do not think we should have been charged a fee for him as the house wasn't in good shape. As you will see in the pictures, the carpet falling apart, the curtains were too small for the windows and because they didn't have ends, the whole thing fell on me when I was trying to close them. The furniture was dirty (also see in the pictures). I would have thought "Well of course, it is a dog friendly place" but for an extra $80, I thought, "What are they charging us for?". The place had a heater and stayed warm, That was nice! It felt like someone had just shoved some things in corners like you were staying at Cousin Eddie's house, not somewhere you spent about $400 a night (also see in pictures). The wifi and password weren't working, but fortunately it had the correct one on the router. Our second night there, the light in the bedroom stopped working. Luckily there was a little lamp we could turn on to see. The master bathroom is a death trap at night as it is narrow and oddly shaped. I am 5'2 and 112 and I felt claustrophobic. Also, the window in the bathroom made me wonder if there are voyeur neighbors, 'cause if so, they got a good show everytime we had to pee. This odd bathroom wasn't displayed true to form in the rental photos. (See my photos) Cleaning: There was a cupcake wrapper left in one of the rooms and a chicken bone on top of the jacuzzi. We ended up not even using the jacuzzi since by the time we got back from town it was 9:30pm and didn't want to risk a $500 fee for going past 10pm. (I know, I know, rule followers). I do know they clean it though because at 11:45am I was cleaning up the kitchen, and a guy scared the carpe diem out of me as he was putting chemicals in it. With no curtain on the kitchen window, thank goodness I was dressed. Interesting morning moment: As we were sipping coffee on the deck our last day, mourning her parents, a woman to the left of the house said hello. She seemed friendly, but then started talking about how there are tweakers in the house (that's meth users for all ya that aren't up on the lingo) and how she's staying out of it, etc. etc. Ah! Nothing says "enjoy your cup of Joe on the morning deck" like a woman ranting about meth heads. All this to say that I love the customer service, but I have serious reservations (see what I did there) about the way the properties are presented versus what you might get. (Hmmm it won't let me post all the photos). read more

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Started in May for an August wedding in Big Bear. Price was OK and communication was OK until there were problems then they went dark. Made us wait out front from 2:00 until the "Standard" check in time. It was clearly stated we'd arrive at 2:00 and had a pre wedding event to attend. There was no activity at the cabin and it was hot as heck inside. Nobody had been there 'prepping' as the office had stated. During our stay, the beds were hot as heck too even with all the fans running. No AC in this "modern" cabin. Should have stayed at the newly built corporate run hotel just a few more minutes from the event. Won't be recommending BBV. read more

Great stay! The place was clean, comfortable, and exactly as described. 368 Olympic Dr Big Bear Lake, CA 92315 United States was an amazing big cabin for 16 of us highkey recommended. read more

We were at Cabin 1931. Our family has tried several different places to find cabins up in Big Bear (we typically go yearly), and working with Big Bear Vacation has been the best experience. They were very responsive via text/email when booking and also during our stay - we will likely book with them again in the future. read more

We stayed in a delightful house on McWhinney! It was so well stocked and everything was peaceful for our family of four. They were very attentive and quick to service our hot tub and refill propane. Would definitely stay again! Thank you. read more

Great experience! Great location! Lots of fun with the family. We will be going back forsure!!!

Had an amazing time at this gorgeous cabin in Big Bear. Went up for my son's16th birthday. House was perfect! The private made it perfect for swimming and fishing. This is one of the few cabins with a private dock all to yourself for a price. The 3 floor layout gave us lots of room with the bottom floor feeling like it had air-conditioning even though it didn't. Hot tub was clean and hot and felt good after a swim in the lake. Pool table also gave lots of fun. We would definitely stay again! read more

This property does not have a kitchen table or extra seating for 6 people. Single sofa in living room with 3 people seating. Love the cable tv and free WiFi Big beautiful backyard. Small kitchen without a dining table . Had to eat outside on picnic table. read more

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Our family stay was exceptional from start to finish. Bianca from Big Bear Vacations was very great to work with -- incredibly responsive, answering every question within minutes and making the whole booking process smooth and easy. The house was spotless, exactly as pictured, and well-equipped for everyone, which made bringing the kids along stress-free. We had a wonderful time and got to relax and enjoy the Big Bear setting together. The only downside was a power outage during the night, but other than that we had a lot of fun and would highly recommend this place to any family looking for a great getaway. Thanks again, Bianca! read more

A little misunderstanding about the check-in spot. First told we could go straight to the cabin then was told check-in at the office. When we arrived at the office, Darin did explain that bookings within 30 days will need to check-in at the office. Will know for next time. The team was very quick to respond to our questions and concerns about the cabin. We will contact them again if we need a cabin. read more

Big Bear Vacations - Beautiful tree in front of the cabin. - Vacation Rentals Near Me - Big Bear Lake, California

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Our stay was exceptional. The house was spotless, exactly as pictured, and well-equipped. The host was incredibly responsive, answering any questions within minutes. Highly recommend! The only downside is the power outage during the night.other than that we had fun during our stay read more

Big Bear Vacations - Front house - Vacation Rentals Near Me - Big Bear Lake, California

We had a great time at Bear Paw Cabin. It had every feature a person could ever want. It was clean, beautifully situated, and comfortable, in a quiet neighborhood. Every safety feature was available from fire extinguishers to carbon monoxide sensors. The outdoor jacuzzi was wonderful. The gas BBQ grill was easy to use. The living room was a comfortable place to wind down with a roaring fireplace and smart TV that you can log into your own streaming services. We had a small issue signing in online, but the customer service rep Ramla was excellent and helped us through the little hiccup. The customer service, this time Freddy, continued to be great, checking in with us by text during our stay. This really was a five-star experience from top to bottom and I highly recommend Big Bear Vacations. read more

Freddie was fantastic helping us with our Big Bear reservation. He was responsive, friendly, and professional, answering all our questions and quickly resolving a last-minute change. Freddie went above and beyond to ensure everything was perfect -- stress-free and seamless. Highly recommend him for exceptional service. read more

We've had a great experience so far with this property management company. While we haven't begun renting our cabin yet, the onboarding and owner-side experience has been excellent. Nikki has truly treated us like royalty - her responsiveness and communication have been outstanding, and she's been a pleasure to work with every step of the way. It gives us real peace of mind knowing our home is in good hands and that we can trust her to look after it as if it were her own. We're looking forward to continuing the relationship as we move into the rental phase and feel confident moving forward with Nikki and the BBV team. read more

This home was a perfect match for us. It was roomy, clean, and very nicely decorated. We enjoyed our time! Just a note, look in the closets for portable fans! Will stay again. read more

We had such a wonderful family getaway with Big Bear Vacations! We didn't know exactly what to expect, but we were pleasantly surprised by the quaint charm of Big Bear. The house we stayed in was cabin #1976 which reflected the authentic mountain character of the town, which we really appreciated. The best part was discovering that our backyard looked right out onto Bear Mountain Golf Course. My husband and son went golfing one morning while my grandson and our family cheered them on from the yard--such a special memory! Visiting in September was perfect for us. It was peaceful, quiet, and such a nice change of pace from the busyness of Las Vegas. Thank you, Big Bear Vacations, for giving us a relaxing and memorable experience. read more

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What an amazing experience we had at Big Bear Vacation Rental! Everything from the location, the check-in process, the rental and all it's great amenities, deserve 5. Concierge made it a point to check in and make sure we had all we needed and that our rental fit our needs!! Beds were amazing and comfy! Hot water was my wife's dream come true and the grill on the patio kept me busy, which is what I enjoyed most! We will definitely rent from Big Bear Vacations again and we'll refer all our friends! See you next time!! read more

Freddy and everyone from BBV were so helpful and kind. Freddy got me a great rate and their team was quick to fix an issue with the tub not plugging for baths. No complaints here and would definitely book with them again! read more

We had an amazing stay. Would definitely recommend for anyone searching for a peaceful and fun experience!