We stayed @ Raccoons den. Its cozy and clean and to top it all they have amazing view…read more If you have question she answered right away ( Sophia ) Absolutely 5 stars

What a pleasure it was doing business with Big Bear Lakefront Cabins!…read more So easy to communicate with throughout our stay. We rented the "lakeview manor" (luxury cabin) conveniently located right behind oakside restaurant. Walking distance to the village was only 3-5 minutes! When booking with Lakefront Cabins they offer a 20% discount on boat rentals through pleasure point marina. We took advantage of this great value. Lakeview Manor cabin comes with an AC/DC pin ball machine, when I went to play it, one of the flippers wasn't working so I sent a service request out to Lake front cabins and they immediately sent a technician. Within an hour it was fixed. Very much appreciated! The cabin is equipped with oversized TV's, state of the art fireplaces, and modern style finishes throughout. It's a must stay if you're planning on visiting big bear.

Grand Swiss * Absolutely Stunning Estate -- A Family Experience to Remember!…read more From the moment we arrived, Bella at Destination Big Bear made us feel so welcomed with a thoughtful gift basket filled with goodies. It was such a sweet and unexpected touch that immediately made us feel at home. It truly set the tone for our stay, and we genuinely appreciated the kindness and thoughtfulness behind such a warm welcome. This Destination Big Bear GRAND SWISS CHALET ESTATE was absolutely incredible! From the grand patio and entrance and beautiful wood beams, to the luxurious bathrooms and thoughtful modern details, no expense was spared. It felt more like a private five-star resort than an VBRO. The first floor featured a gorgeous kitchen with two islands and two sinks, ice maker, huge Thermador oven/stove, large fridge, spacious dining and living areas, a theatre room, and beautiful views from the kitchen of the towering green trees and fresh scent of the forest the minute you step from the kitchen, out to the backyard. The outdoor patio, the tranquil view, the grassy area and the beauty of the mountains became the heart of our family gatherings. The second floor had four modern beautifully decorated spacious king bedrooms, with warm and inviting amenities in every room. Each came with luxurious private bathrooms featuring marble walk-in showers and freestanding soaking tubs, wood beams throughout, fancy faucets and hardware. Everything felt exceptionally high-end. The third floor was a fantastic entertainment space with shuffleboard, card table, TV media area, bar space, refrigerator, ice maker, sink, and plenty of room to gather. Two additional queen bedrooms included a twin bunk in one. Perfect of the young adults and teens. Each floor featured spacious balconies overlooking either the grand drive-up entrance and breathtaking landscape of the trees that surrounded us, or the peaceful backyard, where hiking trails stretched beyond and curious squirrels would venture into view. What made this stay so special was having enough room for everyone to cook, laugh, play, relax, watch movies, and simply enjoy being together. We never felt the need to go anywhere--the estate itself was truly the experience. Perfect bonding time with family. Beautiful, luxurious, peaceful, and incredibly well thought out estate, with so much space inside and gorgeous landscape outside. We are so grateful for the memories and would absolutely return and highly recommend!! Thank you, Grand Swiss Chalet and Destination Big Bear! One of THE BEST unforgettable family vacations we've ever had. We will definitely be back!!

Big Bear is a great place to visit regardless what time of year. It's also above and beyond dog…read morefriendly! This place manages rentals. Incredibly organized, great system for checking in, quick to respond to questions and a delight to speak to when calling. They ensure the properties are well maintained and that your experience will be awesome. Don't hesitate; visit soon!!!

Had the best experience in The Big Brrrr Cabin. The place is very clean, and cozy. Love all the…read moresmall details like the bear paw in the dresser, and the fire place. The owners or airbnb host were very nice and accommodating.

Melia left my kids stranded and wouldn't let them into the place. She said it was "regulations"…read morebecause the booking was in my name. I suggested to her to give me a refund and let my adult son rebook it in his name so the rules are met. They were already there! She didn't even respond! She kept my money and the kids had nowhere to stay!

Snuggle Bear Cabin...there are only positive things I can say about this deeply wonderful and…read morerelaxing cabin. What I noticed about the location of this cabin was that it was further away from the heavy tourist areas but close enough to grocery stores, restaurants and shops. So if you are looking for peace and quiet this is the perfect getaway from the everyday stresses of life. This cabin includes a living room with a cute fireplace, a small but full kitchen with a eating area, full bathroom (water pressure is good and it heats up pretty quickly), a bedroom with a closet, access to the backyard, a front porch and a cozy loft with a flatscreen TV that I didn't touch once. I was primarily there solo to detox from the busy life of Los Angeles and not to ski since I was there beginning of May. Snuggle Bear Cabin had everything I needed to detox. I laid out my yoga mat and meditation pillow upstairs in the loft and it had an inviting view of tall trees out the window. It was a perfect environment to reflect on life, letting all creative juices flow, read and write. The solitude was exceptionally welcome. The final full day that I was there, my boyfriend came up to join me. And really...all we did was snuggle. I highly recommend this beautiful cabin for anyone to deeply relax and enjoy the natural wonders of Big Bear. Thank you, Melia, for his wonderful experience.

We had a fantastic experience! Brandon, Leanne, and the entire team were absolutely wonderful to…read morework with. They were incredibly helpful, responsive, and went above and beyond to make sure everything was taken care of. You can tell they genuinely care about their guests and providing a great experience. I would definitely recommend staying with this team and would happily book with them again! Great communication, great service, and an overall excellent experience.

A few clarifications are needed in response to the owner's reply, since it introduces claims and…read moredetails not part of my original review. On the wildlife issue: Whether it was rodent or bat droppings isn't the point -- either way, it's a health and safety hazard, and that's what my review addressed. On timing, we were told cleaning was signed off around 3:40-3:50 PM and we weren't given access to the unit until nearly 4:00 PM. By the host's own timeline, that leaves only a 10-20 minute window for this to have happened after cleaning -- or the unit wasn't properly cleaned to begin with. Either way, it should have been caught before a family with small children moved in. As for the house rules disclosing general wildlife possibility in Big Bear: a blanket disclosure doesn't excuse an active, uncleaned health hazard in the room our kids were about to sleep in. On "solution after solution": When we first called the property's staff, we were told there was no reported active issue at the unit -- no remediation or transfer was offered at that point. It was only after we contacted Airbnb support directly that a possible move to another property came up, and by then we chose to stay with family instead rather than lose more time getting our kids settled. To be clear, we never requested compensation, a discount, or anything beyond the refund for the booking we could no longer stay at and the playpen deposit. The mention of a future discount, and later a free stay at the owner's personal cabin, were both raised unprompted by her staff and the owner -- I only followed up to ask about the discount after her team had already brought it up, and we ultimately declined the cabin offer. On the Venmo/deposit point: This wasn't in my original review because it wasn't relevant to it; the owner raised it. For accuracy: we received both the Airbnb refund and the playpen deposit refund in full. The mismatch was in urgency -- the deposit was requested and paid promptly to get our kids settled, but getting it returned took three follow-up messages over a full day before it was processed that night. On the unannounced visit: While I was upstairs on the phone with Airbnb support trying to resolve this, the host sent an unfamiliar man to the property without confirming who was there or where. My wife and our two young children were downstairs. Regardless of exact positioning, having a stranger show up unannounced during an active safety complaint is not okay. On the personal outreach: We heard nothing from the owner personally until after this review was posted. At that point, she called, left a lengthy voicemail, and sent numerous long texts to my personal phone. Some of what was shared in that contact was inappropriate and unrelated to the situation, and I won't detail it here out of respect for her privacy -- but the manner and timing of it were unprofessional. Our original review reflected an accurate, factual account of what happened. We stand by it and won't be engaging further in the comments.

Megan is remarkable. There are no words to describe what a great company this is. I would recommend…read morethis company to any one asking. I have an Airbnb cabin in big bear, and this company I would trust to clean and maintain it any day. I cannot recommend this company enough. Megan, thank you for helping us when we really needed our cabin being cleaned!!!! We are so lucky to have found you guys.

We found a DEAD ANIMAL on our rental property and were told by the host that we would get a very…read moresmall refund for this (it smelled throughout the house for the entire first night). It has been weeks and we have not received anything nor any communication from the host. We have tried contacting Bear Valley Property Services and they have either responded rudely on the phone or not responded at all. I do not recommend booking with this company.

Nice place. Great customer service. Room was a little run down but it was ok. I'd go back again…read more Also the location is fantastic!!

From the owner: See our photos for cabins managed and projects completed to maximize cabin interiors…read more Our team specializes in short-term property management and hospitality. We provide 5-star guest experiences and take your cabin from pre-inspection, compliance, to vacation management through the entire process and beyond (i.e. marketing, reservation inquiries, reservation changes, check-in, during stay accommodation concierge, 24/7 on-call code compliance for City/County, 24/7 concierge for guests, check-out, items left in cabin, housekeeping, maintenance, seasonal snow plowing and weed/pine needle abatement, hot tub, escrow and submit to City TOT taxes). Our management team has owned Big Bear property for years; we know what works on the mountain. We will work hard for you and treat your property as if it were our own. We will strategize with you to achieve your short-term rental goals - you will receive tailored, specialized care for your property. Properties are all different, in every area of the Big Bear Valley.

This is not a fancy place. The website is pretty clear that it is a bare bones cabin to allow for…read morediscounted prices. My family just completed our stay in Cabin/Condo 53. It was lake front and extremely convenient for a walk into town. We brought sleeping bags, pillows and towels as well as our own cooking tools (which we did not use since we ate dinner in town). It worked and we would return. Cabin 53 is a studio with two queen form beds, the room had a new fridge and microwave that were pristine. Were the finishing perfect? No, but it worked for our needs--a bed get friendly place to sleep while we spent our days enjoying Big Bear. The hosts were very responsive to questions via text message which was greatly appreciated.

Cabins4Less has really gone downhill. Stayed at the lake location for a hot weekend in LA. No…read moreextra toilet paper was one problem. I know there was no A/C however, I didn't expect the heater to come on at midnight. Was disappointed that this was ignored by the staff when prepping the cabin for use. Will not be staying with Cabins4Less again.

Beautiful cabin in Big Bear. They have a ton of amenities which almost kept us from leaving the…read morehouse. The house is close to everything in Big Bear. We had a short drive to the slopes and we could easily get to downtown. The yard is huge and the family had a lot of fun throwing snowballs and making snow angels. I would highly recommend this to anyone who is looking for a great place in Big Bear.

If I could give more than 5 stars, I absolutely would!…read more We stayed as a family of eight, including three young children, and from the moment we arrived, everything exceeded our expectations. The cabin was beautiful, incredibly spacious, spotless, and more than large enough for all of us to be comfortable. It was fully equipped with everything we could possibly need, and we were welcomed with a lovely fruit and chocolate basket, which was such a thoughtful touch and made us feel right at home. The location was perfect--just minutes from Big Bear Lake and close to everything we wanted to do. But what truly made this stay unforgettable was the level of service. I honestly don't have enough words to describe it. You simply don't expect this kind of care and attention. The team was available 24/7 and always just a text message away. One evening, we had an issue with the outdoor barbecue while grilling dinner. Within 10 minutes, someone from engineering arrived to inspect it. They realized it couldn't be fixed on the spot, and just 10 minutes later they returned with a brand-new barbecue! That level of responsiveness and commitment to making sure their guests have a great experience is something you rarely find. Every interaction made us feel valued, and it was clear that guest satisfaction is their top priority. This was truly one of the best hospitality experiences we've ever had. I cannot recommend Cool Cabins enough. Whether you're visiting as a couple or, like us, with a large family and young children, you can book with complete confidence. We had an amazing stay, and we'll definitely be back this winter to experience the beauty of Big Bear covered in snow. Thank you Alisa and your team for making our trip so special! Alessia

It's a great experience and worth the time to spend with your loved ones. Trust me and give them a…read moretry.