I highly recommend this location! I usually go to a different location but stopped here because I…read morewas in the area, & I'm honestly soo glad I did! Cordell was the FIRST person to EVER ask me about getting my cabin air filter changed out. I've never had it changed since I owned the car, so I thought why not! Long story short, he ended up having to take apart my entire glove box. We figured out the issue together by me looking up a video to make it easier for him. I did that because I wanted to. I wasn't trying to undermine his knowledge, & I let him know that. All that to say, the factory screws were still in place showing it has never been changed. He also stated that mice were living in there at one point. Thankfully it was an old nest! Anyways, I highly recommend this location, and I hope everyone gets Cordell!! Btw, Cordell needs a RAISE!!! He deserves it considering how helpful & "out of the way", he goes for his customers!!

This location is freaky fast! I go here for maintenance on my car - oil changes, tire rotations,…read moreair in tires, windshield wiper replacement, air filter change. Service is always great and I love how they show me what they are doing throughout each service and look out for me and my Beverly (yes, that's my car)! I'm literally just a girl so thanks for always helping me, Valvoline!

Decent for oil changes and break services, but I do not recommend this Firestone if you need any…read moreother services. I need to preface that I already called and talked to management, who refused to do anything based on my complaint. I brought in my car on Wednesday, July 30th, as it was misfiring and the CE light was obviously on. It was evening, and I was told they'd check on it the next day when their technicians were in. I didn't hear anything on Thursday - cool, they were busy when I brought my car in. Friday, I didn't hear anything, and I called them during my lunch to check in. My car hadn't been examined yet, but they would check on her right after the next car in line. I didn't hear anything until Sunday (8/3), when I get a call that the spark plugs are fouled. I expected that, so I okayed the repair and was able to pick it up on Monday. The car is still a little rough when idling, but does okay on the drive home. I take a short trip a couple of days later, still shaking but okay. Then on Friday, when taking the second trip since getting my car back, she starts misfiring heavily and the CE light comes back. I bring her in that evening. Two days later I get a call, and the technician's response is that my car needs a "software update", and to take it to the dealership. What? When I took my car into the dealership, it starts misfiring right as I'm checking in, so they obviously want to do a full workup. They find that the ignition coils need replacement, the engine is covered in carbon because of the misfires, and because of this, the new spark plugs were dirty and fouled. When I called this Firestone to see why they had failed to notice the ignition coil and carbon issues, as well as address the fact that the new spark plugs had fouled because of this, the manager I spoke to was insistent that they had done their job. He insisted that the diagnostic codes were spark plug-specific, but the codes on the invoice I was provided point to an issue with the cylinder, not the spark plugs. He insisted that the coils checked out fine, and that they recommended a software update because they couldn't clear the diagnostic codes without the codes coming back immediately. Codes that were coming back, because the engine continued to misfire. Not once did he offer to replace the fouled spark plugs because of Firestone's inability to diagnose and repair the issues with my vehicle, he only defended what their shop did. Important context: I have a car make and model that in the last few years, has become notorious for ignition coil issues. I found this out in-between my visits with this Firestone and the dealership. Not recall-notorious, but enough that a different coil and software update was recommended by the manufacturer. Per the manager, Firestone did not feel the need to ever investigate the ignition coils. I had the dealership clean the carbon and change the ignition coils - lo and behold, the codes are not coming back. I still need to replace the spark plugs and was hoping Firestone would fix this due to their error, but at this point I'm going to replace them myself because Firestone refuses to. They're good with oil changes and breaks - it's why I came back for the engine issue. But for failing to diagnose an engine issue, and make petty excuses to defend themselves, I'm not coming back. Period.

Stopped in with an unexpected flat tire--extremely kind and helpful staff got me in an out with an…read moreeasy repair. I will definitely be back for addition services!

Had a full synthetic oil change. Very knowledgeable staff. Bre, Kate and Keegan did a wonderful job…read moremanaging all of the customers even though they were obviously understaffed on a Saturday. They all had smiles on their faces and great attitudes while under very stressful circumstances. Highly recommend this location. Thank you!

Went in for an oil change after they removed the oil sat there for almost 20 minutes before they…read moretold me they are out of the oil for my car. Waited over an hour for them to call around and get more oil only for them to discover they actually had the oil. The manager said she would give me a $25 discount but only ended up giving a $20 discount. On top of this they charged a $5 temporary surcharge that they never disclosed. Overall very unprofessional and poor communication.

Combs is a trustworthy, competent partner for our cars. I don't buy or service a car without…read moretalking to the team here. Their prices are competitive to anywhere else. There aren't any service experiences anywhere that beat Combs. Love these guys.

Just noticed this review was over 10 years old. We have had another solid ten years with Combs…read moreTire doing all of our family car repairs and maintenance. Professional staff, on site owner and huge supporter of the community. Give this locally owned, trusted family business a try.

They helped me out in such a pinch!! My tire ripped and right before they closed they helped me…read moreswitch it out. So grateful for nice people!! Thank you!

Communication was great and cordial. Compliments stop there. I was overcharged. ChatGPT, Grok, and…read morea dealer service person, said that the repairs should cost between $1200 and at the VERY top $2200. I paid over $3,000. That did include the diagnostic. But some shops waive the diagnostic or at least discount it if you have an expensive repair done. I had used Walter's in the past and found them to be excellent. The Web shows they merged with Steger, but it's now just Steger and they no longer specialize in foreign cars. They provided a loaner, but had I gone to the dealer I would have had a nice ride. The photo shows the clunker with over 120,000 miles with no power steering I drove. Definitely get a second opinion if you want to use this shop. I was in a hurry and couldn't afford to wait.

Moving back to the STL area, 3 years ago was hard. But one of the hardest things was leaving our…read moretrusted, honest, reasonably priced, mechanic that did amazing work. I'm so thankful for the previous reviews of this establishment that led us to bring my car there. The customer service was great; friendly, fast, and funny. My property was respected. The work on my car was done in an extremely timely manner. And the price for what I needed done was absolutely fair. Our family will be driving from Illinois all the way back to this location for all of our automotive services. Patrick earned our business and trust!

asked to fix car got my car back doing the same exact thing which was very dangerous to drive…read moreespecially on highway

Amazing service! We had a last minute tire situation while we were out of town and the tire choice…read moreon Manchester saved us! Mohammed, the new GM is fantastic. He even drove to another facility to get the correct tire for us! Above and beyond care! Very reasonable pricing!

Had a slow leak due to a screw in the tread and called at 4:30 on a Saturday. Was there by 5:00,…read morepatched and out of there by 5:30 for $25.99 Ethan was awesome!