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    Big Bob's Flooring Outlet

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Big Bob's Flooring Outlet

    Carpet installation

    Carpet removal

    Floor installation

    1 More Service

    Tile installation or replacement

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    The Carpet Company & Tile

    The Carpet Company & Tile

    5.0
    (3 reviews)

    We had a fabulous experience with The Carpet Company installing luxury vinyl throughout our house…read more We had total confidence going into the experience. Frank provided excellent guidance in selecting the product and providing vision for the results. The install crew was exceptional. Chuck, Craig and Craig have decades of professional flooring experience among them and are true craftsmen. They were very friendly, respectful of our home and treated our furniture and belongings with kid gloves. The results are the ultimate proof. Before the LVF, we had a mash up of tile and carpeting. We love that now the flooring flows so seamlessly from room to room and really opens up our entire first floor. The Carpet Company had previously laid carpeting in another area of our house and we were so very pleased with that experience. Great carpet selection and super service and installation then as well. I should also mention Bruce back at the shop who is so helpful and friendly in person and over the phone. This is a very kind team who work well together and genuinely care for their customers!

    The Carpet Company is fantastic! Recommended by our contractor friend Dan Cozzens, they didn't…read moredisappoint. From sales with Logan to the measurements with Frank to the instillation with Brian and Chuck, everything was really awesome. Logan spent hours with us going over samples and was so patient. When Frank came out to assess the job, where other installers blanched, he said I've seen worse. He had an amazing can-do attitude which made us very comfortable. They underpromised and over delivered. The floors turned out spectacular and as another company suggests, We fell in love with our home all over again.

    ProSource of Beachwood

    ProSource of Beachwood

    3.4
    (5 reviews)

    STAY AWAY FROM THIS COMPANY! I bought tile, cabinets, and…read morecountertops for my kitchen. The tile arrived with a black barcode stamped on it. It took my installer a day of work to run each piece of tile with acetone to get off the marking. The countertop was installed 1" off, and the oven didn't fit, they had to come back to fix it. Then when they came back to fox their mistake, they uninstalled the plumbing in the sink while they were fixing it, but they didn't hook it back up. The cabinets arrived missing pieces, and two cabinets arrived damaged. The replacement cabinets arrived a whole month later, delaying the whole project. One of them came without a drawer, and the other came with one side not painted. I'm still waiting on the missing cabinet pieces. I asked for 5% off the countertops and cabinets because of the added time, the contractor/installer having more work and having to make extra trips to finish, and they wouldn't give it to me. Additionally, after spending $20k on cabinets, I've had a drawer break and multiple chips one year after using the kitchen. Additionally, the countertop that was ordered through ProSource was installed with the countertop company. They were supposed to install the sink after placing the countertop. The stuff fell out after a few months of use.

    Bill Walters and Bill Cummings have been great to work with on our needs. Nothing says trust in the…read moreproducts, such as lighting them on fire and pouring acetone on them to show how durable they are in extreme conditions.

    Renew Flooring

    Renew Flooring

    3.6
    (10 reviews)

    I would not do business with this company. They sold me carpet with the understanding that it would…read morebe ready to install on a determined date. I had to postpone from the original date, as the drywall installation wasn't complete. In spite of the additional time (7 data) they said the carpet was back ordered and would not even ship to the wholesaler for 2 more weeks. They asked that I go to their wholesaler and choose a new carpet. The only carpet that was similar and in stock was a much lesser quality and the warranty was 7 years instead of 25 years. However, they wanted to charge me the same amount as the original carpet order. I canceled the agreement and requested a refund. They've not refunded my deposit ($2500) in spite of several requests. I've filed a dispute with American Express. Ironically, I'm having the same carpet from the wholesaler installed by another company, removal, carpet and pad for $1600 less than RENEW FLOORING was charging me. It's very sad this has had to become an issue of public matter, but that's the consequence of disreputable service. #baitandswitch #refusingtorefund #renewflooring

    10 stars if I could do that! We were on a huge deadline to get flooring done and Renew Floors came…read morethru. Hassle free and very very very excellent work was done. And so fast!!! Can't say enough good things about these guys. Jalife, Kevin, and Jose were just the best and we can't wait to work with this company again on our next project!!

    Big Bob's Flooring Outlet - flooring - Updated July 2026

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