Without a doubt the best customer service I have ever experienced for an automotive repair shop…read more Absolutely fair and professional and HONEST. You would be doing yourself a favor if you gave this shop a chance!! Now after three times between my truck and my wife's car repairs they are my go to repair shop for future repairs. You will be pleasantly surprised. Very nice people who treat you well.

Over a year ago I went to some place to get my car fixed they charged me thousands of dollars in…read morerepairs on other things and never fixed my issue. I tried again still could not find the problem. I stumbled upon community I always thought they were just a small shop. They gave me a quote what they thought was the issue. They said it would take about an hour. The car took over 4 hours more complicated than they thought. I was fully expecting every minute that they were going to come and tell me that it was going to cost more or that they found a new issue where they had to repair something else. What ended up happening is they finished the repair while I am nervous about what add-ons they're going to tell me they did. Instead I get a quote for exactly what was promised. When I was surprised he said it's what we quoted you and we stick to our quotes. I can't believe a place like this would be that honest I have never had good luck with car places until now. Being a woman who knows nothing about cars you get taken advantage of and here they were having my back. Casey also is absolutely incredible. She couldn't have been more helpful or nicer. I originally came in because my brakes We're squeaking Period they told me it was just break dust and that it was okay. that I did not need to replace them yet. After that great service I then asked them about the other issue because I trusted them. Highly recommend don't think twice just go to them. They will have your back also.

This is my second time coming here and I would never recommend or come back here. First time I…read morerequested my spark plug to be replaced. when it came to pick up my truck my truck had a misfire so I brought it back so they can fix their mistake, took them longer to fix the mistake and in return the manager offered me a free oil change for the mistake they made, giving them the benefit of the doubt I come for the free oil change and they denied me and tried to over charge me for a oil change. I will never come back or recommend this place of business not even to my enemies

Quoted me nearly $1400 to fix the issue with my car confirming that the work would fix the car…read more When I went to pick it up, they informed me that the issue I brought the car in for was completely unchanged, car still wasn't running, but the bill was now $1900 for all the unnecessary work they did. Wouldn't give me back my car long enough to get the unnecessary new parts removed. Three illegal things in the state of WA - doing unnecessary work, lying to the customer about the problem and needed work, and increasing the estimate by over 10% (more like 30%) without confirming with the customer. Ended up having to deal with their corporate office who eventually sorted it out for us, but if we hadn't been persistent enough to fight them on it, they'd have just taken 130% of the estimate while having done absolutely nothing to address the problem. We agreed to pay them for their unnecessary labour, so we're out $400 plus the cost of the tows there and back and we're right back at square one. These guys are predators.

I went to every gas station in town looking to air my tire, because my air compressor broke, with…read moreno luck. After being told to buzz off by Les Schwab, I went to Midas. They were super helpful and friendly the whole time. They got my tire right, and I was on my way. I'll be switching to Midas for all of my car needs.

They lie, they lied to be about doing an inspection on my car then wouldn't give a refund. They…read morejust did it to someone else recently too.

These guys do NOT do the advertised extras (which I'm pretty sure it's illegal to falsely…read moreadvertise). They don't clean windows or vacuum the mats. They also don't take coupons and if you come in with one they say they'll "try it at the end so you HAVE to pay full price. $135 for like 10 mins of "work" and garbage customer service. HUGE ripoff.

Dallas and Isaiah were wonderful with helping us out; quick and easy. Got us back on the road in…read moreless than 20 and filled up our tired for free!!

Loved this place. Nicolas was such a respectful gentleman. HE gave me a great discount and his…read moreprices were very fair . Efficient & professional. Great prices. HIghly recommend this repair facility that provides a female friendly atmosphere. A+++++++

Great customer service from all!…read more 1st time there. Basic oil change, but added the brake fluid change. I have an old car with a computer that does not like changes. So when they did the fluid change, all my alerts went off. The whole team worked together to try to help (very impressive) and the head honcho got involved his day off (also impressive). They really try to own the issue and resolve it! They needed equipment that the neighbor autoshop had, so they safely moved my car over there and got it taken care of. Wow. I'm better than when I came in. They were VERY professional and kind. Would recommend.

Really great job performed on my truck. Took my Tundra in this morning to get an alignment carried…read moreout and Brandon and his team took care of me. Shout out for the tech Gaege and Jason the advisor for alerting me to some of the other items on my truck that need doing with their courtesy inspection. Runs straight and true down the freeway and with the steering wheel straight too so many thank. Dec

Stay away! The mechanic used a tool to screw on oil filter which cause damage to the thread. The…read moremanager had extreme tunnel vision and could not fathom one of his mechanics doing this. He put the blame on the mechanic who did my next oil change Who made me aware of the damage. He insinuated that the damage was caused when the filter was taken off. Then proceeded to bash their reputation like a child. He just kept babbling on avoiding taking responsibility making it seem like my claims were ridiculous. I have No reason not to believe the mechanic who has been doing the oil changes for our 3 cars for the past 6 years. The only reason midas did my oil change is because I needed a new oil pan and my main mechanic only does tires and oil changes. Midas Would not even consider fixing what they broke. I made the mistake of telling him that my mechanic had stated that it would most likely cost around $1000 to fix. He just thought this was so comical and told me that it would probably only cost $100 then as he did more research the Price started going up. So turns out the mechanic wasn't that off on the price. This is how ignorant and non open minded he was. He originally stated he was going to talk to owner which I don't believe he did. The whole experience was awful. It would be nice if people took responsibility for their mistakes. Stay away!!! If it was an option I'd give them zero stars.

Had some issues with my headlights, they gave my car a look and fixed it for next to nothing.read more

The owner is a great guy, have a fair prices and top equipment…read morehe is honest and have good knowledge in all the automobile brands by the way today Saturday 18/2020 while picking my 2012 ford mustang from a service done by Temo, I witnesses one event very bad, one person went to pick up a CHEVY TRAIL BLAZER and this person REFUSE TO PAY A DIAGNOSTIC yelling that he will be "a pain in the a** leaving bad review in google and yelp, " then Temo explain to me the guy is not the owner!! he was yelling he will be a pain int the a** , writing bad reviews. so people this is legit mechanic and dont trust in future bad reviews that some random guy will leave, thanks for reading. J.U.

After spending about a year searching for THE car that I wanted, I found it over in Bremerton…read more Part of the deal when I bought the car was to have the engine rebuilt top to bottom, and a new windshield. The dealership then sent my car over to Wicked Autoworks, and told me it'll be about 2 weeks until I get my car. A month later, and several uninformative phone calls later, I'm told I can come pick up my car. Had I not been as excited as I was about finally being able to leave with my 'new' car, I would have done more than accept the apology for them having not replaced my windshield, but also having removed my tonneau cover, and stowed it away in the back of the shop. At the time, I was given the "we have a new guy" excuse, which didn't explain why it was hidden in the back of the shop. After telling them to reinstall it right then and there, I was told they don't know where the mounting hardware is, so I told them to find it. 2 hours later they claimed to not be able to find it, but they'll keep looking. It wasn't until 6 months later they called me and claimed to have found the hardware. Spoiler alert, they only found half of it, and tied half the cover down with wire. After leaving the autoshop, I went straight down to the ferry, to get back over to Seattle, which is where I found another red flag. Not even halfway through Seattle, the car starts to overheat. After getting pulled over, I found that the thermostat was bad, which indicates the car was not tested after the engine had supposedly been re-installed. At the time, I thought nothing of it. I was just glad to finally have my car, and this was a super simple fix. After a week of light driving(WFH in Kenmore), my passenger side CV boot went out. During a call with Wicked Autoworks, they kept suggesting replacement parts that would not work on the Turbo version of my car. I ended up having to search for the part on my own, which wasn't a huge deal. What was a huge deal, was just how badly the dead CV Boot was damaged. The amount of damage and wear on that boot makes me think eyes were never laid upon it the whole time the car was in their shop. When asked how this wasn't noticed when the engine was being removed or replaced, the most I got was a "I don't know.". Fast forward a few years, I take my car into Subaru for normal maintenance and a multipoint inspection, with notes about checking for an oil and coolant leak. When I get my car back I'm informed my head gaskets are leaking. I asked about what could cause that, as the engine had just been rebuild about 3 years ago, and the Subaru tech. told me it doesn't look any work had been done on the engine, and I'll need it rebuilt soon. With that info, I looked back through my paperwork and found that Wicked Autoworks was only suppose to pull and re-install the engine. The engine was suppose to be shipped to Spokane to be worked on. After reaching out to the rebuild shop, I found that they only use one specific brand of head gaskets. When I checked the gaskets on my car, I found that they were not the brand used by the Spokane shop. Once I realized what likely happened, I called the dealership(NorthWest Rides), the autoshop(Wicked Autoworks), and the rebuild shop(Sunwest Auto), and they all claim to not have any records of anything over 3 years old. TLDR; They attempted to steal my tonneau cover, didn't replace windshield, more than likely took my money, and didn't do the work I paid them for.

I had a radiator leak, they got me in the same day, a couple hours later after a complete change…read moreout, I was happily on my way. Lowest estimate around, actually came out to be lower due to the diligence of mechanics. No up selling just sound advice when asked about other issues my car is experiencing. I will definitely take all my auto service needs here.

These folks are SOO AWESOME. Been comparing their costs to…read moreother shop quotes, pricing is a third of all others. Pricing aside their service and kindness are so amazing Id choose them if their prices were not the highest. Thank you Jordan, Daniel, Matt and Logan (I believe). Also, AWESOME popcorn amd coffee. True old fashioned business feel. Sincerely, Jeremy

Do not trust them! They tried to tell me I needed $2k+…read morerepairs. Got a second opinion and all the parts they said needed replaced were in perfect condition. This is so unethical because my car, although only 75k miles is very very old and they no longer make parts for it. So after-market and expensive parts would be used. The issue is my cars computer system does not like after-market parts and often rejects them, so just changing parts would have caused me a lot of trouble in the future. Very unethical to 1.sell something I don't need and 2. knowing it would be a severe downgrade from the original parts. Also, the price they quoted for parts was highly inflated. My friend showed me the parts online and, although would be higher at a shop, these were outlandishly higher. My mechanic friend is positive they were giving me the "woman price" and it felt that way. Lastly... this is primarily a tire shop, right? So when they said it wasn't safe for me to drive off unless I had my lug nuts replaced, this tire shop didn't have the lug nuts in stock. What tire shop doesn't have lug nuts in stock? They were friendly and communicative about it. They called around and found some and had them brought to their shop, which was nice of them to do that. It took about 5 hours and $200 to replace all lug nuts (which, by the way) resolved the original problem I came in for. Glad I got a 2nd opinion somewhere else because none of these things needed to be replaced. They saw a single woman in a nice car and tried to do a scam. They would have done more damage replacing original parts with aftermarket. I thought we could trust mechanics in 2026, but now I am skeptical of all mechanics. They give their profession a bad name.