Darin the salesman was gregarious and a pleasure to work with. Sold me on quality. The crew was obviously experienced and appeared to be very careful. Quite the process! The end product appears beautiful. My dog loves to do zoomies on it! Unfortunately, he like to eat it also! read more

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Big Bully Turf Made our backyard usable again from eliminating drought conditions in the summer with the grass turning to just dirt When groundhogs and moles digging holes wherever they preferred to create divots all over our yard The wire barrier that they put underneath all the stone before they before they put the turf in, will keep the groundhogs and moles holes from ever coming back Our dog Really enjoys it and so do we it's made our backyard look absolutely beautiful Being a pet friendly product makes it superior To anything other turf that I've looked at. From the salesman, steve the Project manager, Alex And of course, Brian and his installation crew A Very knowledgeable crew Brian and his crew worked hard Very knowledgeable at what they do they where a pleasure to work with Can't wait to get phase 2 done we have a big backyard read more

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100% satisfied! Great quality & service! I'm very thankful I chose BBT. Some great things I experienced with this company was great customer service, reliability and financing. I shopped around and compared the industry prices before I went forward with BBT. Honestly, they have great pricing and it is matched with quality work. Rodney my designer and project manager really worked with my ideas to create a mixed use space of turf and concrete. I really appreciated Alex who was my on-site contractor and The crew that completed the project. I look forward to my next project with them and recommended anyone looking for yardscaling work. read more

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Will is your go-to guy! He made sure I got exactly what I wanted and ensured the entire project was handled smoothly from start to finish. I was able to text or call him anytime regarding the project. After completion, the team even stopped by for a quality inspection and provided details on care. Much appreciated and my dogs are absolutely loving the backyard now! Highly recommend Bully Turf, their customer service is outstanding! read more

Brian was great help throughout the design process! He saw mine and my wife's vision with how we wanted our yard and he presented the mockup perfectly when it came time to getting the deal done. Looking forward to getting the process going so it's official! Great customer service, thanks again Brian! read more

We love our grass! Big Bully Turf did and exceptional job from concept to completion. Jason came multiple times to ensure the plan was accurate and to our liking. I really appreciated our project coordinator Victoria and Alex, the project manager. A big thanks to the whole team! I've already received so many compliments on the look and feel the grass. read more

after working with several different contractors throughout the years, Big Bully Turf is #1 with communication, quality of work, super fast installation, and amazing workers!! I wish all contractors had communication like big bully. We were going to go with a less cheaper company. I'm so happy we paid a little bit more because it's the quality of material that was !! You will not regret going with Big Bully Turf!! read more

While the actual turf product looks and feels nice, I am incredibly disappointed with the dishonesty and poor execution from both the salesperson and the Project Manager. Prospective customers should be aware of several major discrepancies between what we were promised and what was actually delivered: 1. False Warranty Claims: We were promised a 5-year weed-free warranty due to their "superior prep work" and a 25-year transferable warranty. Both turned out to be false; there is no weed warranty and the 25-year warranty is strictly non-transferable. 2. Cut Corners on Prep Work: We were told they would excavate 5-6 inches of dirt before laying the road base. Instead, they just skimmed the top of the ground and piled the base right on top. We were also promised a special cooling product, but the turf already gets hot well before the peak of summer. 3. Left Me with Extra Work: Because they didn't excavate properly, the turf is too high. They couldn't finish nicely around my fence because the buildup would damage the slats over time. Now, I am left with a bender board dam against my fence posts that I have to fix myself with pavers or gravel to prevent erosion and weed intrusion. The product itself is fine, but the sales tactics were misleading and the installation did not match what we paid for. I cannot recommend this company. read more

Showed us respect and courtesy while doing a great job on our wall and turf. Great look once it was done for the price

What an amazing company to work with. From the consulting appointment; to the estimate. Including the financial portion to installation. This was a small project; absolutely would use Bully Turf again. It's an awesome feeling to come home from work and see beautiful green grass. Amy Johnson Larry Sorensen read more

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Amazing experience with Big Bully Turf I saw this company at the San Diego County Fair. From start to finish, installing a patch of artificial turf in my yard with Big Bully Turf was an easy process. After signing up for the quote appointment and inspection, communication was seamless and my rep Rodney was incredibly knowledgeable, friendly, and easy to work with anytime I had questions or requests. Britney oversaw the project and kept everything on track--she was very friendly and on top of every detail. The installers were great, hardworking, and you could tell they weren't rushing the job just to finish quickly; they focused on delivering the best quality result. I'm happy to say this was an overall great experience, and Big Bully Turf has my highest recommendation plus a customer for life! read more

Big Bully Turf - BEFORE - Artificial Turf Near Me - San Diego, California

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Met with Darin for an estimate on my backyard project. He explained the process of what would happen, i.e. what the workers would do, materials to be used and the site manager 's accessibility. Darin answered my questions and we worked on what would be best for my project having my desired outcome. He showed the project sketches and an AI, if you will, of what the finished outcome will look like. It was very nice and what I asked for. They will allow me the time to get all of the backyard projects lined up and coordinated to get the best outcome, no pressure. Despite other reviews, I am remaining optimistic about my yard. read more

Big Bully Turf - Before pics - Artificial Turf Near Me - San Diego, California

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My husband and I recently had the pleasure of working with Big Bully Turf and I can't recommend them enough! Scheduling a consultation was a breeze, and we were fortunate to have Maverick as our design consultant. He was an excellent communicator and truly listened to our wants/needs, guiding us through the entire process. During our consultation, Maverick showed us samples, and even demonstrated how well the turf drains (one of our biggest concerns). I was amazed that in less than a week, we went from the initial consultation to enjoying our beautiful backyard. We were grateful to be assigned Chilo and his team for installation day. They were punctual and arrived early, ready to get to work. We are so happy with our end result!! If you're shopping around for superior turf and excellent customer service you've found the best company. read more

Big Bully Turf - Artificial Turf Near Me - San Diego, California

We've seen their ads during every Padres game and we decided to give them a call to take advantage of their 33% off Memorial Day deal. Maverick was our sales person. Once we booked a date the whole job took 4 days. Freddy and his crew did an excellent job. I really appreciated him clarifying our vision every step of the way. His attention to detail was unmatched. The lemon tree is not in the center of the path so one of the crew members recommended a design change to do a zig zag walking path and it came out so well!! They are not the cheapest company in town but the quality of their turf is excellent. read more

Big Bully Turf - Before - Artificial Turf Near Me - San Diego, California

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We don't like it... We love it!!! Looks great, feels great. Great price for what you get. Friendly crew, sales, and everyone was so awesome. Highly recommend them read more

Great transformation of my yard fronm dirt to Big Bully Turf! It not only looks great but my dog Peanut loves to play on her new yard with her toys! Even better for people like myself on a tight budget. $0 Down & No payments for 6 months. Fast and easy financing too. Truly a great investment for your home, I highly recommend! And installation was completed in one day... that's Epic Service! read more

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Big Bully Turf Just Finished installing my Backyard. I am totally blown away with how great it looks!!! The Crew was awesome and they knocked it out in a day and a half. I highly recommend!!! read more

Love, love, love my new yard! We couldn't be happier with how everything turned out. From our initial consultation with Jason, to his beautiful design which came to life, to Alex the production manager and his communication, to the end product, everything exceeded our expectations. I would highly recommend Big Bully Turf! read more

Jesus and his team here in Salt Lake City did an absolute fantastic job. Very professional. Highly recommended. read more

Big Bully Turf - Small yard remodel. - Artificial Turf Near Me - San Diego, California

We were very impressed with Big Bully Turf and their team team from start to finish. Jason listened to our ideas for the backyard, what we did not want and developed a plan to accomplish the putting green project. The installation team was on time, kept the yard clean, did a professional job. Project Manager and Jason ensure all our questions were answered prior to and during the installation process. Jason helped explained product quality and differences, and long-term performance categories. Our putting green has improved the overall appearance of our backyard. We highly recommend Big Bully Turf. read more

Big Bully Turf - Big Bully Turf Installing preparing the groung - Artificial Turf Near Me - San Diego, California

On 4/7/25 we had Big Bully Turf installed by Tito and his amazing team! They are very professional and kind. They did a great job! Alex (project manager) came out to see the job after completion. Steve ( designer specialist) was informative and helpful. The administrative office Jasmyn and Jaedyn were also excellent to work with. The Natural Brilliance Turf feels and looks great in our backyard, no more rabbits eating our lawn and our mini schnauzer loves it too! I highly recommend Big Bully Turf for your artificial turf project. read more

Big Bully Turf - Puppy loves the new natural brilliance turf. - Artificial Turf Near Me - San Diego, California

After my initial unsatisfactory review, Bryan, VP of Operations at Big Bully Turf, personally reached out to make things right. It was clear that it was important to him that my husband and I were truly happy with the outcome. The product itself is beautiful and of great quality. The care, attention, and generosity we received from the entire team really showed how much they value their customers. Their integrity was evident throughout the entire process. The crew was skillful, respectful, and did an excellent job, always making sure to include us in the decisions along the way. We can't thank them enough. Our turf looks amazing, and as we slowly bring back our furniture, the space is coming together beautifully. It's been such a long journey, and we're practically in tears seeing our area finally looking as nice as we'd hoped. Thank you, Bryan and the rest of the Big Bully Family. read more

Big Bully Turf - Our furniture is starting to look great in our new space.. - Artificial Turf Near Me - San Diego, California

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The work was completed to a high standard. My sales representative, Adriane H., was extremely informative and took the time to answer all of my questions. He also went above and beyond to arrange installation within a very short timeframe. Overall, the experience was excellent. Adriane remained engaged throughout the entire process--he didn't disappear once the contract was signed. He was consistently available to address any questions or concerns that came up along the way. I highly recommend this company to anyone considering artificial turf installation. read more

So disappointing and so frustrating to be told TWO years later that you owe an addl amount where there's a document on file that shows that bank card information was provided to pay that amount that differed from the loan amount which was recently PIF & then threatened with collection's. What happened to the person that had bank card information on hand TWO years ago and was supposed to pay the updated amount? Frustration and stress for the customer. For that reason I would never refer them. A business must be held accountable when they have slipshod accounting practices. read more

As a neighbor to several of the clients of Big Bully Turf I can say that the work is really beautiful and the neighbors are very happy with the results and the prices. The new turf seems to be holding up really well over time, too. Kevin Johnson is a very nice guy, and cares about his neighbors and his work. If you are considering installing turf and/or pavers, call Kevin. read more

have grass coming up. I tried to call them no response they pressured me into signing and when I tried to cancel, they refused to let me cancel. read more

I definitely recommend Big Bully. It was a great experience from beginning to end. Brian came out and did consultation and quote was really nice, and guys that did the work were great. Everything was done in two days. When the work was done, they came out and did a quality assurance walk-through with me to make sure I was happy with everything. The work was amazing. We love it, what a transformation! read more

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Great service and quality from the design phase through project completion. The install team was professional and efficient and completed the work in one day. The turf is great quality, super thick and plush. I know my dog is loving it. Super happy with the end result read more

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Amazing customer service. They were so accommodating and really walked me through the process . From Tyler who came out to evaluate and priced everything out, Brittany the project manager who gave suggestions and walked me through issues that came up, to the actually hardworking workers who made my property look amazing. I wish i could give more than 5 stars. They are amazing and really know their stuff. Thank you read more

We are really pleased we made this purchase. The installation crew was great to work with, they took their time and made sure it was done to our liking and it was. We are enjoying our yard more and more. Thanks to Big Bully Turf. read more

Update August 2025: I had been trying to get a patch repaired. Ultimately Alex M. stepped up and offered to help. Alex was able to patch the spot that had somehow melted. Still not sure what caused it but in the end the company came through. It's been mentioned in other reviews, communication is hit or miss. I believe the company to still be the best choice but you really have to push to get tot he right person sometimes. If the company is interested in a more detailed version of this update, let me know. There are areas to improve and completely under your control. read more

Big Bully Turf - Fence already existed. But I had Big Bully do all new turf. Couldn't be happier! - Artificial Turf Near Me - San Diego, California

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If I could give them a zero I would. The turf was installed August of 2023. The workers did not speak English and I don't speak Spanish. Now there is weeds growing up through the turf. I had pavers put in to make a walkway and weeds are growing around the pavers as they didn't put the pavers in until after I called the foreman and then they cut into the turf that was already layed to place the pavers. It was almost $11k for my small front yard and now, not even 3 years later, I feel like I have to have it redone. Update: I received a call from someone at Big Bully Turf and rather than making it right, they hid behind the small print in the contract, that I feel I never am given time to read. They are not responsible for weeds. I was told to buy weed killer. My sister had turf put in by a different company over 7 years ago and she doesn't have these issues. I stand by my review. I also didn't mention that I wasn't told that the reflection off my windows would melt the turf. So after a big streak melted, shortly after install, I called and was told to get a film for my windows. read more

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I want to start off by saying we are very very happy with our front yard makeover by Big Bully Turf. Customer service rep Wil was absolutely amazing. He always called back,answered any questions, and was always there to help. He understood and helped us through the process . We have a very strict HOA and he helped modify plans several times untill we got approval. The day of install ran smoothly. The crew were amazing and very very hardworking and fast. They were careful,cleaned up daily, and did a beautiful install. I would recommend asking for Will and Big Bully Turf. read more

We met with Darin today to get an estimate on turf. He exceeded expectations by adding the work of a retaining wall to the project. He came in with the best quote we've had after several companies have come by. We're excited to extend out our useable space with the wall and adding turf to enjoy our backyard. read more

Big Bully Turf - Where the wall will go - Artificial Turf Near Me - San Diego, California

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From the initial consult with Darin to the professional installment by the work crew, this was seamless and overall been a joy to watch our backyard transform from the eye sore that it was to a beautiful landscape that we are proud to show off to friends and family. Thank you Big Bully Turf! We highly recommend to anyone wishing to do the same with their property. read more

Big Bully Turf - Backyard small lawn section - Artificial Turf Near Me - San Diego, California

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Big bully turf was fantastic , they transformed through yard. We had a some weeds pop through that they covered under there labor warranty. The salesman addressed all our needs and the crew was fantastic. Thank you big bully turf! read more

Updated review: To Big Bully's credit they came back and addressed all my concerns. See updated pictures. Although the process has been rough and the communication has been a challenge, the company stood by their word and completed my project to my satisfaction. David had the crew come back and he took pride in fixing all the errors and made sure I was happy in the end. The end results deserve 5 stars but due to the entire process I rated them 3 stars. read more

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We had Big Bully come out and install a patio, retaining wall and irrigation. Everything was perfect until we had an issue with the irrigation and we don't know where it is coming from. We reached out to their customer service who was very rude and not helpful in the slightest. They wanted pictures and videos before they would send someone out. If it's under everything how do you take a picture or video of that? We had other work done in the back yard so they won't come and find out if it's their issue or not. Oasis the other company that did work in our backyard has responded to every question that we've had and been super helpful. I would recommend Oasis over Big Bully any day of the week. read more

We are very pleased with Big Bully Turf. They brought my vision to life. Our backyard was all dirt and a mess. The old owners had a huge garden. When we bought the home I saw what it could be and BBT brought it to life! This is life changing for our family and we are very pleased. read more

Big Bully Turf - Artificial Turf Near Me - San Diego, California

I met the Big Bully Turf staff at the Home Show in Riverside, CA. From the initial meeting, to the estimate, installation and clean up, the service has been extraordinary. As you can see from the photo, the work is absolutely beautiful! No more mulch, weeds, or falling from the deep incline. read more

Big Bully Turf - Beautiful work! - Artificial Turf Near Me - San Diego, California