I had a long wait prior to flight and wanted a full meal so ordered a sandwich from Big City Chicken. Each sandwich comes with waffle fries, which I love. I got the Nashville Hot which comes with coleslaw. To be honest the sandwich was kind of dry. I would have gotten extra sauce. Fries were okay. Service was Ok. Usually there is a long wait in line. This time, no wait at all. I love lots of sauce on sandwich, including it to be hot (Nashville style), however the sandwich did not meet my expectations. read more

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Updated review from an order today. Gone are the long lines, at least on a busy Sunday. Got the Nashville sandwich again and it didn't hit the spot as I remember it. Still fresh, but no longer with a sturdy bite to it taste wise. Felt more bland and not spicy at all. Included fries are yummy and tasty by themselves:-) read more

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I was going to stop here on my flight out and didn't have a chance, decided to stop back on my flight in. I understand why the universe rushed me away from this place the first time. D I S G U S T I N G The fries were ok, the employees were cute and fun the food a BIG NO.... Don't let the presentation fool ya read more

Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

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I had a two hour delay and ended up deciding to give this a try. Order of spicy chicken stripe were served quickly. Now I am sitting across from a woman staring at me who is wondering what is wrong with me as the sweat flows off my forehead. They know how to produce some . Waffle fries were decent enough. I recommend for a quick bite at the airport. read more

Tasteless chicken and when I asked for buffalo sauce, I got a Tabasco blend. Not even close to buffalo sauce

I was limited with options and decided to try big city chicken during a quick layover- bad choice! The buffalo chicken was dry, barely had any buffalo, and not warm. Waffle fries came with the sandwich and those were good. read more

Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

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It's a good spot to grab a quick bite in the airport. I got the spicy chicken strips which have a cake to them and the fries, which are nice. The service is fast and efficient. And the ambience is quite casual for airport. read more

Big City Chicken - Chicken strips - Chicken Shop Near Me - Chicago, Illinois

Completely below average food in an airport. There are many other better options. The line is always long, you cannot order with a live person unless you work at the airport and the food lacks flavor and is oil logged. I have tried it more than once thinking maybe it was just a bad day, but no. The food is sub-par at extremely high prices. Find another option. read more

see the pic for reference. the worst chicken sandwich in the world. The employees seem to hate anyone that nots black, and purposely squeeze their sandwich. it's supposed to be a sandwich not a football or squished sub. I would fire this whole crew. I don't want to hear them endlessly talking shit, I just want a decent Sando and a dash of service. read more

Big City Chicken - A pic of the worst chicken sandwich you ever seen. - Chicken Shop Near Me - Chicago, Illinois

Flying through Chicago Midway airport and we're all hungry so we shared a 9 piece original chicken strips. It comes with fries which I really enjoyed. Chicken was decent not the best but ok for airport food. Kinda pricey at $28 but we split it between 3 of us so it was very economical. Next time I fly through I'll probably get it again. Service was good but the line was very long! read more

Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

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The chicken was cold, waffle fries were tasteless. Just grabbed in on the way through - don't do it. Chicken sandwich is little more than a chicken strip on a bun. read more

Big City Chicken - Chicken sandwich and waffle fries - Chicken Shop Near Me - Chicago, Illinois

Located near gate b7. For &20 for 7 spicy! Chicken tender and fries. The chicken wasn't spicy hot in my mouth just on my lips after I was done eating. Chicken was good fries weren't that great probably cause the chicken was on top of them and made them soggy. Quick serve. read more

Big City Chicken - Near Gate B 7 - Chicken Shop Near Me - Chicago, Illinois

This place is small. You place the order on a kiosk. The food seems like it was made to order but it wasn't. The chicken was hard and dry the fries was salty and warm. I didn't take the food back because I was getting on the plane back to Philly. And the pictures that displayed around the store looks delicious. But what you receive isn't what you got the taste, the look, the temperature, and the chicken was very dry and hard. Their fries was real salty. The staff was nice and helpful. I believe if the food wasn't so salty and fresh it would've been so delicious. When we was riding to our gate to get on the plane I said to my husband that chicken look so good I want to go back and get some a dinner box. Then after I went and looked at what I received I was mad. Please check your food after you received it to make sure it's right and it taste good. read more

Big City Chicken - Four pieces of chicken tender and waffle fries - Chicken Shop Near Me - Chicago, Illinois

I mean if you are hungry this place will feed you. But it's not mind boggling yummy. My sandwich was fine but not worth the cost. Please note you order at a kiosk not the counter. Be careful when you order. The sandwich comes with fries. It is sneaky and as you go through check out it asks if you want to add fries. You don't need to. Almost made that mistake. Airport food is airport food. Nothing spectacular here. But not awful read more

Big City Chicken - Fried chicken sandwich - Chicken Shop Near Me - Chicago, Illinois

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So I rolled the dice to come here for a quick bite for my layover and overall, I felt ripped off after eating my chicken and egg sandwich. First, there's a dedicated line for those paying cash or airline employees. I went to that line and at the front I was told they are only doing kiosk and card payments. So I go to the other line and use the relatively easy touch screens, avoiding the almost $6 tater tots and other add-ons. Turned out that my single sandwich with tax was an astounding $15.63. Definitely not worth the price. I originally misread that it was $3.99 which would have been a good deal, not $13.99. There were a lot of people in line and the wait for me to get the sandwich was short. There were at least two employees in the kitchen that I saw. The sandwich itself was meh. Wasn't bad, but wasn't good, either. I got through it and some of the chicken was tough. Roll was ok, eggs were cooked. I'd probably take another shot at Big City Chicken, but be more aware of what to expect. Should've paid more attention to your Yelp reviews! And for most of what's available here in the Chicago Airport Terminal, nothing seems to be that great based on your reviews so maybe I did luck out. read more

Big City Chicken - Chicken and Egg Breakfast Sandwich. $15.63! WTF! - Chicken Shop Near Me - Chicago, Illinois

Pretty disappointed. Ordered the chicken sandwich,$15.70. It was the size of a Bojangles biscuit . Very small for the price. read more

We're at Chicago Intl for a layover with the family, and we're looking to get something to eat before taking off. We were there close to when the food court was going to close, and everything was either expensive, running out, or not very interesting. Then I saw a few people with Big City Chicken walking from a different area, so we decided to check them out. We ended ordering several chicken strip meals in the spicy setup which were nice and crispy, hot off the fryer and perfectly spicy. Overall: Would definitely come back here if/when I'm back in the Chi-Town airport. read more

Big City Chicken - 9 piece spicy chicken strips with waffle fries - Chicken Shop Near Me - Chicago, Illinois

I travel through Midway often and always see people with Big City Chicken bags throughout the airport. I finally tried it on my last stop through. Sadly I was disappointed with the food. I got the tenders and fries with lemonade. The lemonade was too tart to drink. The fries were kind of hard and overcooked. The chicken was decent but nothing specatular. It is okay for airport food but wouldn't be my first choice. read more

Chicken was bland and mediocre at best. This place is a real canes. Wanna be with extra rude customer service. I stood in line at the cashiers for nobody to really even give me the time of day until I asked and they told me to go wait at the kiosk since I was using a credit card. Then it took forever to get the meal. When I got it, I had ordered chicken tenders and waffle fries, a Nashville, hot chicken sandwich and a grilled chicken sandwich. All of which really had no flavor and didn't look anywhere close to what the pictures on the menu looked like. I love fried chicken, I love fried chicken tenders and fried chicken sandwiches. Popeyes chicken sandwiches totally blow these things away and for $15 for a sandwich with some fries, it's totally not worth it. I understand that they were busy, but that doesn't mean you have to be rude at the same time when you're talking to customers. Unfortunately disappointing. read more

Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

Food - expensive tastes like raising canes which costs a lot less Service - 15 mins to add 3 chicken strips to our order Ambiance - there is none it's stand wait in line get your food and go to your gate read more

It was expensive, but it's airport food? It was quick, which is what was most important. I ordered at a kiosk and then picked it up at the desk. The person who handed me my food seemed... Bored? I got the spicy strips and fries, and they were a bit hotter than I had expected. I dug into my fries, and didn't expect those to be spicy as well. I'm not sure if all the fries are spicy, or if it rubbed off from the chicken, but it was a bit much. It was tasty, even if spicier than ideal, and my seatmate commented how good it smelled. read more

On a layover at Chicago Midway, I had extra time due to flight delay, so I decided to give Big City Chicken a try. They did not have anyone taking orders at the counter and only offered self-serve kiosks (2). There were several people waiting and several in line, so I thought this may be a "winner-winner, chicken dinner." Sadly, it wasn't. I ordered a grilled chicken sandwich, and it came with waffle fries. I also ordered a soda. These items cost almost $19! The fries were cold, and the sandwich was far from being worth the price paid and only lukewarm. When I got my food, I asked for the fountain soda drink. The person looked at me and pointed to a cooler, and said all drinks come from there. There was a fountain soda machine right behind him at the counter, so I pointed to that machine and said, "What about getting what I ordered from there?" He looked at me and said, "I guess I could do that." I thought to myself, really? Is he serious. You win some, and you lose some. This was a total loser, in my opinion. read more

Big City Chicken - Grilled Chicken sandwich - Chicken Shop Near Me - Chicago, Illinois

Bad: a 3 to 4 inch rope was in my mouth, mistakenly for cheese from my crispy chicken sandwich Good: the second sandwich had no foreign objects, and was hot and juicy read more

Chicken was pretty dry, fries were delish. Not the best but not the worst airport food I've ever had

DO.NOT.EAT.HERE!!! My husband and I thought this would be a great spot to eat because the lines were long and we had time to kill. We had the chicken strips and the original sandwich with a side of coleslaw. First disappointment was the size of the slaw. $7 for a ketchup size container was a let down but it's an airport eatery so we let it go. The food was tasty enough. Within the hour my husband started feeling nauseous, feverish and weak. Threw up on our flight home and is just now feeling better after two days. It hit me once we were home, just now feeling better. Do yourself a favor and pass this one up!!! We ate there March 12, 2026. read more

I paid a high price to write this negative review because the sandwich I had was absolutely terrible. I hope my review doesn't get banned. Never had I ever had a sandwich that was so bad that it made me wish I could be Ray J for a day, and have "One Wish"... To make matters worse, I bought the sandwich at the airport where the food prices are ridiculously high, similar. I accepted my fate since I wouldn't have enough time to catch my connecting flight, eat, and wait in line for 20 minutes. I had my heart set on the Nashville hot chicken because I saw it advertised on the menu and thought it would be great. But when I saw someone else's ordering screen, I noticed a spicy BBQ chicken sandwich that looked like something I would make up on my own. After consulting with the team about the audible on the play, I was ready to call, it took less than 1 minute to place the order I found a place to charge my phone and eat, even though, it was awkward to have people watch me eat. I felt like a spectacle The fries were average, and I was so hungry that I enjoyed the crunch, but it was clear that they were just frozen fries from WalMart being sold at a higher price. Now onto the sandwich. After pulling it out of the bag and unwrapping it, I noticed it looked nothing like it looked on the ordering screen menu. This burger was small and I even checked the bag to make sure nothing had fallen off the sandwich when I unwrapped it. The taste of the sandwich was like they had just smothered some random sauce on it and microwaved it until it was hot. It reminded me of the food you get in a Texas high school cafeteria. I've even had better food in hospitals, believe it or not. Adding to my disappointment, the lady behind the counter yelled our names as if we were in trouble. It felt like someone was going to arrest us for supporting an illegitimate business pretending to be a chicken sandwich spot.... I was only eating to satisfy my hunger. Yeah, I really hate this place. read more

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The long line and pictures on the monitor drew me in. I was sure i would enjoy this meal but boy was i wrong. after opening the bag i realized i had been bamboozled. Chicken sandwich was the size of a kids hamburger. "It looks like a chicken tender on bread"- Bystander. Waffle fries were good read more

Ordered the chicken and waffle fries combo ($15) with a side of coleslaw ($7 tiny 2 ounce cup) and a four piece chicken tenders and waffle fries combo ($15). Within an hour of eating the food I started feeling sick. After boarding my flight home I threw up the entire meal. My spouse also got sick once we got home. Food poisoning, no doubt. We'll never eat at this place again. read more

Any time I'm passing through the Midway airport, Big City Chicken has become my go-to spot to grab food to-go before my flight. As others have noted, there is limited interactions with employees as you place your order through a self-service kiosk or mobile order. You grab your drinks from the drink fridge and then wait for your name to be called. On my recent stop, I will say lines were waaaaaay longer than usual (there's usually always a bit of a line) and at one point 3 minutes after I ordered, staff called out it would be a 30 minute wait for food. I ended up waiting for my order for about 15 minutes before being called. In this time I saw A LOT of disgruntled customers that had been waiting for quite some time, had incorrect orders, and one poor customer who didn't speak much English try to comprehend why staff was giving her items she didn't order because they were out of her selections (they were a bit more of a hot mess than usual) For me though - I always order the chicken tenders with waffle fries which so far has always been a safe choice. This day was no exception. The deliciously seasoned waffle fries were hot and crispy and the chicken tenders fried to perfection. read more

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Located in the B concourse at Chicago Midway. The service is via kiosk. There are no tables or counter space. You grab your meal and go. They offer a variety of chicken sandwiches and chicken tenders and sauce. I went with a regular chicken sandwich. The piece of Cho on my sandwich was basically a large chicken tender that was dry and hard. The sauce was slopped on the bun. The only redeeming thing were the waffle fries and sauce. Next time I at Midway, I'll be eating elsewhere. read more

Unbelievably overpriced small chicken sandwich. It's about the size of something from the value menu. Paid $17.21 for a buffalo chicken sandwich with fries and there was barely any sauce on it. They charge an extra $2.50 for cheese and they charge $1 extra for any sauces and even ketchup read more

I got the spicy chicken tenders and fries here and am now writing this review from the bathroom floor of my hotel room with serious food poisoning. Haven't eaten anything else recently (other than airplane pretzels) so I know it was from here. I'd give them an extra star because the service was actually pretty fast but all the sooner to poison you with. BE WARNED. read more

This is my favorite airport restaurant of the last four years of travel, easily. If I ever make a trip TO Chicago, I'll visit the mother ship. For now, I am enjoying fresh and hot well- but not over-seasoned waffle fries and an incredibly generous portion of chicken tenders. All this for $12.99!! read more

Big City Chicken - Partially eaten box of chicken tenders and waffle fries - Chicken Shop Near Me - Chicago, Illinois

Not many choices in the airport so we tried Big City Chicken. Their self checkout errored out a couple of times and figured out it was due to the salad option. Must have been sold out. The chicken strips were steaming hot and the waffle fries were tasty. They are definitely overpriced and the person working behind the desk at best was unfriendly. Overall, it did hit the spot for a 2:00 pm lunch. I would buy from them again in a hurry. read more

Big City Chicken - Big City Chicken take out box - Chicken Shop Near Me - Chicago, Illinois

Got the chicken fingers and fries. Very dry and tasteless. Couldn't eat more than one and it cost $15. Very disappointing.

The chicken was tasty. The fries were tasty as well. I got tired of the taste of the fries after eating a few. I like spicy but if you don't beware that the fries may be spicy. My friend ordered the non-spicy tenders and fries and she agreed that the fries had a kick to it. read more

Big City Chicken - Spicy tenders and fries. Honey mustard and ranch. - Chicken Shop Near Me - Chicago, Illinois

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A decent chicken sandwich while traveling through Chicago Midway. The eagle fries were excellent. read more

Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

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Insane line inside the terminal for Big City chicken but it was well worth the wait! I can now understand why this place was popping up in the early hours of 11:00 am! I ordered a spicy chicken sandwich and it came with cris cut waffle fries. The fries are deeply fried and have some flavoring on them but pretty good with ketchup so done forget to get some! The sandwich itself was perfectly cooked and the bun was nice and soft! It wasn't at all burnt or hard. Tasty meal and overall I'm glad I waited for it. read more

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$30 for a self serve breakfast sandwich and tots. The food was good but outrageously priced. When paying at the kiosk it asked for a tip! Really? read more

Chicken was fresh and really good They can keep those dried up waffle fries They only take orders by kiosk or mobile I'm down with that but surprised that there was no interaction with a person until they call your name to pick up your order. Lines were long Seems like food is made per order except those nasty fries lol read more

Big City Chicken - Big City Chicken - Chicken Shop Near Me - Chicago, Illinois

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