Took a powerwasher there for a return visit and the owner tried to give me a simular powerwasher…read morebut not mine. Spent months in court trying to convince the judges the powerwasher was not mine. He didn't want my business from day one. I know a cheat when I see one. He is one. Never got my powerwasher back. Avoid this place at all cost. He told the court 10 years in business it says here 20 year. My family been doing business in RVA over 160 years. Never again! What a loss. I let him keep the powerwasher. They were simular but not the same. Make sure you get a ticket because people are stealing there. West Side Engines...the real criminals in Goochland Virginia.

Go to another mower service. I had to constantly call two days to speak with owner/manager. Not to…read moremention he is con artist!

Good place to sell or pawn tools & outdoor equipment. I would definitely recommend them, great…read morepayout!

Staff, especially the owner, is very courteous and always willing to work with you. Never had a…read morebad experience when I go in to pawn something.

very POOR CUSTOMER SERVICE ... no commutation on parts…read moredelivery window ... charge you for the parts , they don't carry the parts , they waiting on there supplies to ship to them so they can ship to me ..., why not drop ship from your supplier directly to customers ... I would not recommend do business with this company

Placed an order through them and was shipped a different item than their website shows. I've sent…read morecustomer service an email a week ago but no reply.

Fantastic service, and incredibly knowledgeable. Even provided some guidance on a repair that I…read morewas doing myself that saved me a ton of money and headaches. This will be the only shop I use from here on out and I'll be telling everyone I know to make this their first stop for repair and service

Ok so here we go, we had a 2005 Acura MDX with a new transmission. we drove it to California and…read moreback after it had over 200K on the engine. Great family/boys trip. Truck belongs to my son. I say son "you change the oil and schedule the timing belt to be replaced its a honda if you don't do this the engine will blow" my son "will do it next week" two weeks later timing belt goes engine is shot. call around hard engine to replace several versions nobody will guarantee price. I call Kenny he give me used engine cost and labor I say great!! have car towed to his place. Gave him 1700 Cash up front (was nervous as hell, I don't know him he don't know me not best part of town). We hit several snags a long the way all of which require additional money which I only sent an extra 250 (again I have restored several vehicles so I know the mechanic is always going to ask for additional cash at some point and I have learned to say no and cut my losses and leave it up to the courts if I have to. needless to say no problems with the cash. Kenny stayed in touch returned my calls tried his best to explain the delays and we communicated. Now the biggest issue here was time. It took more than a month to complete this job. I am cutting them a break here because I have talked to several folks who explained that Honda made several different engines for this model Acura and it can be a pain even with the vin to get the right one used which is why folks generally go remanufactured and it ends up costing more. there were some additional cost at the end that I had to pay like alternator and axle replacement but it wasn't to bad so they get a pass on that as well. I would give them 3.5 stars if I could because of the amount of time, but the quality of work they did on the truck has proven to be awesome!! we have driven the truck from Richmond to va beach and back several times no problem Richmond to Baltimore several times no problem. check engine light came on but probably EGR issue. bottom line truck is running good and the mechanics he used did dam good work!! If you have the time dude was trustworthy and got the job done. Kudos to you and your brother!! good work!!