No joke these guys were lifesavers. Frank was awesome and gave the best customer service I've ever…read morehad dealing with car work. Literally had both household cars become inoperable on the same day. After dealing with the stress of one car failing our other one breaks down as well. Called up these guys and they got us in not only quickly but also was able to do the diagnostics in a short period of time and explained the issues so that anyone could understand the situation. They finished everything in the time frame we needed. Won't be going anywhere else for work. Thanks guys. We owe you!!

honest, fair, reasonable, knowledgable and just the best! we have been using this company for over…read more10 yrs and they have never disappointed turn around time is quick and the quality of work is a-1

I took my son's 98 jeep to Hylton's for what I thought would be a major transmission issue. They…read morewere able to diagnose the issue and repair it for a fraction of what I thought it was going to cost. Their honesty, integrity, communication, and knowledge are much appreciated. I will definitely use them for future issues, if needed for any of my vehicles.

My Ford was making the saddest sound... so I hauled it to the trans doc for a check up! The experts…read moreat Weaver operated on my Explorer and gave it a new life! We've taken several of our vehicles here, and they are highly recommended by several service stations in the Richmond area. They guarantee their work and their transmissions. After our car was fixed and it needed an adjustment, they took care of it lickety split! If you transmission is feeling poorly, take it into Weaver's! They will give your car a clean bill of health! And speaking's of bills, they offer decent prices, better than most anyone else around!

What I liked about Weaver transmission service was they were highly recommended and prompt and able…read moreto fit my vehicle in to give me an estimate with a little notice while I was under high duress thinking my truck was dead. Realize that this was my baby who has been there for me and seen so many wonderful adventures. Besides my wonderful children it's the only thing left I have from a previous marriage. I equate this experience to an ER visit. The office manager phoned me back to give me the Dr's findings. As feared, The transmission was DOA. Parts were scarce. The"good news was that the baby could be saved for a mere $5,000.00. I was stunned and could not breathe. I went into denial and various other stages of grief and asked If I could think it over. Honestly, I should have called them back much faster than I did. Life is tough and I'm doing my level best. I was contacted by a gruff office manager who had mistaken me as a deadbeat not as a "grieving parent". I was shocked by the tone and inflexibility and was then ordered to get my vehicle immediately of it would be towed. No options were offered to me. I paid the surgeon 100 plus dollars who then quickly dismissed me as the perceived deadbeat and briskly hung up. The solution, I'd recommend that some kind of sensitivity training be mandated just so the office manager would have an opportunity to begin to heal and feel better.

Highly recommend Aarrow Transmission!. We are from Florida…read moreand my son is in VA at college and needed multiple repairs on our car. Not knowing anywhere to go for repairs can be scary and stressful. Carlos and the team at Aarrow Transmission in Glen Allen provided outstanding service from start to finish. They handled the repairs quickly--taking only a day and a half from start to finish--charged a very fair price, and did high-quality work. We especially appreciated how consistently they updated us throughout the service. We couldn't be happier! Outstanding service all around.

Highly Recommend Aarrow Transmissions & Auto! I was in a bind last week with a transmission issue…read morethat immobilized my car while on a work trip to Richmond. After getting the car towed to their shop and explaining my situation, the guys at Aarrow stayed 90 minutes past closing to get me back on the road that evening. I waited in a very comfy waiting room and the employees provided regular updates and friendly conversations. I am extremely grateful to the Aarrow team for going above and beyond to get a new customer out of a stressful situation.

This place provides excellent service. The waiting area is clean and inviting. Everyone, from the…read moretime you enter the doors to the time you get your finished car, is professional and friendly and communicates thoroughly and clearly. They even offer a couple of free loaner cars available for you to avoid interruptions in transportation while your vehicle is serviced. This is one place you won't dread going to. Finally, I mechanic shop that I don't dread having to wait at. They return the car in clean condition, and you don't have to worry about them getting cigarette smell or other off doors or filth in your vehicle, which I very much appreciate. They are honest, and there are no surprises. What they say is what they do, and they make sure to explain things in simple terms so that you have no doubts about what was done or what is recommended and when.

Consistently friendly and excellent service, better prices than the dealer for tires and…read moreinstallation.

I had a very good experience at this shop. Everyone was very professional and friendly and I would…read morehighly recommend this shop to anyone

Dishonest. Went for $100 alignment. They refused and quoted me $4800 of services. Charged me $50…read morefor the quote. Needless to say I left. Next day went to another place and got an alignment for under $100. SMH. I'm so tempted to call the Better Business Bureau.

Excellent service and information given from the very first consultation all the way through until…read moreservice completed.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.

Appointment foran inspection and oil change. I also asked them to change my windshield wipers…read more They charged me $63 to change the wipers.. $20 for each wiper and $20 for labor and disposal. Now I usually change my own windshield wipers. Buy them from Costco,, remove the old ones, install the new ones and throw the old ones in the garbage. Aarrow charge me $63 to do this. When I spoke with a guy at Aarrow, I think it was Emanuel, and asked him how they could charge $63 to replace my windshield wipers, he stumbled with his words and then silence. I don't even wanna think how much I was overcharged for the oil change. I also came to find out that they offer $20 off for new customers. There was not a mention of this.. if you decide to take your car to Aarrow scrutinize every charge. Question everything.

They got me in quickly, and the prices were incredibly reasonable. Staff are friendly, great…read morecommunicators and easy to work with.