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    Big Dave's 24 Hour Towing

    5.0 (12 reviews)

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    Ask the Community - Big Dave's 24 Hour Towing

    Review Highlights - Big Dave's 24 Hour Towing

    Dave was the one who showed up to help me out, and gave me a tow over to a local shop I've been to a few times.

    Mentioned in 4 reviews

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    AB Recovery

    AB Recovery

    2.8
    (64 reviews)

    Ryan was really helpful great people here he was able to help me get my car out knowing I was in…read moreneed of it treats people with respect thank you again Ryan

    They do not answer their phone calls, and their website is not working, so there is no way to…read moreschedule an appointment online. Because of these issues, I have been unable to retrieve my car for 10 days. I drove to the address listed online (174 W. Lincoln Ave, Unit 532, Anaheim, CA 92805), but it appears to be a UPS Store with a mailbox rather than a customer service office. On the first day, I was told I could pay an additional $300 or wait because they were "busy." Based on my experience, I did not believe they were actually that busy, and I felt pressured to pay the extra fee to get faster service. I plan to contact Toyota Financial to report my experience, as this company is one of its third-party contractors. I also intend to file a complaint with the California Attorney General's Office: https://oag.ca.gov/consumers and other government organizations, too. I believe both the contractor and Toyota Financial should review these business practices and ensure customers are treated fairly. If you are considering using this company, I encourage you to research them carefully and read customer reviews before making a decision. I hope the appropriate authorities investigate these issues so other consumers do not have the same experience. I can't even get my belongings from my car, and my phone is inside the car too, so I can't receive calls.

    Dedicated Transportation Services

    Dedicated Transportation Services

    1.8
    (188 reviews)

    A couple of high school students had their vehicles illegally towed from Farmer's Market in HB…read more The tow was not compliant with CA vehicle code 22658 in which the owner of the Farmer's market did not meet 2 of the 4 signage requirements. Code 22658 Section (e) (1) (2) states the person causing the removal of a vehicle parked on that property is liable for double the storage or towing charges whenever there has been a failure to comply with proper signage and is subject to a fine of $1,000. If your vehicle was illegally towed this weekend from Farmer's Market in HB, please contact me to join the lawsuit. Would give 5 stars for DTS staff customer service but had to knock it to 3 because they should have been more responsible in confirming signage that it was a good tow. Situation sucked, but the staff was very professional in assisting us in returning our vehicle.

    Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.

    Big Dave's 24 Hour Towing - towing - Updated July 2026

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