From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Just had our water heater replaced today - and Jake was amazing! Super professional, was able to…read morereplace our heater with the brand we wanted, and worked within our current settings to make it work. No hidden charges, bait & switch, etc - just straight forward professional service. Called yesterday late afternoon, got it wrapped up by 11 am. Our intake call was Jon, and he was equally as impressive, knew his stuff. I'd highly recommend.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

He wrote the flat rate on the form before he picked up a wrench, and that was the number on the…read moreinvoice. Old tank out, new one in, and the expansion tank went on because code calls for it. Basement floor was dry when he left.

My toilet was leaking and they offered to come out for same day service!! The man who came to fix…read moreit was so kind and professional and fixed it in 10 minutes. Great prices and excellent customer service! I highly recommend them!

TLDR: If you have elderly loved ones getting plumbing services, BE THERE WITH THEM!…read more My father was overcharged for services. I was unable to be there to monitor the worker, unfortunately. 1) The worker invited his friend over to my parents' home to "help" him. The friend - some rando with no uniform on and probably not vetted by the company. 2) Said rando parked in the neighbors' driveway. I moved my parents' car so the service vehicle could park in their spot, to avoid this. 3) The "expert plumber" took 3 HOURS to install a BASIC kitchen faucet. He replaced a basic faucet, so no bells and whistles -- nothing complicated. He said, "The old faucet was corroded." Riiiiiiiiiight... 4) Charged my elderly dad over $950 for a BASIC faucet replacement. (Before discount, so over $850 in the end). Thank goodness for his military discount! 5) Didn't plug appliances back correctly. Had to call them to come back the next day to check their work. (In case it voided any warranties, if we did anything ourselves.) 6) His "supervisor" came out. I asked him why it cost almost $1000 dollars for a BASIC kitchen faucet replacement? He said, "That's just our pricing." 7) This company was originally called for a clogged toilet. The plumber flushed it a couple of times and said there was nothing wrong. No camera check, as advertised. (I had worked on unclogging it for several days, as it was unusable.) I guess, I'm a master plumber now. Bottom line: Get quotes, people! And read the reviews! These people are swindlers!

Keith was great! I got a new dishwasher from my mother-in-law and tried to put this thing in…read moremyself, terrible life choice. After opening it up and realizing that this was beyond me, I found Keith based on a recommendation from my mother-in-law. He was everything she said and more. Not only was the dishwasher installed, but I had some inherited less than effective plumbing under my kitchen sink, he replaced the turn-offs and a few pieces of pipe that were significantly corroded. He came in, did not only what I asked, but also what I needed, was way more affordable than anyone else with incredible professionalism. He also took a look at some things in my house like my water heater. He let me know that my water heater looks great right now, though based on age I should keep an eye on it as most water heaters leak between 12 and 16 years old (mine is at like 15). He served me as a person, not as a quick job or buck. Thank you Keith!

We've used Keith Nelson plumbing for various plumbing repairs and have always been pleased with…read moretheir service. Our most recent experience was over the top excellent!! Our laundry room flooded due to a washer draining issue, they got to the house in less than 20 mins. He also replaced a few leaking valves during the visit. Great service at a great price!! We will continue to use them for future plumbing needs.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

I called emergency number to have my 1.5 year old water heater that was installed by Rascher Nov…read more 8, 2023 repaired and Ed said cost was $350 per hour for emergency service, was probably the pilot light from my description, they might not be able to repair today and I would still have to pay the $350 even if they had to return to complete repairs during regular business hours. In my opinion this is not true emergency service, and I did not like his attitude.

I had a positive experience with this plumber. I contacted Rascher on a Monday about replacing the…read moregarbage disposal in my condo. I searched local Facebook groups for plumber recommendations and saw their name pop up several times. They originally made an appointment for that Friday, but called me back on Tuesday with an earlier opening, which I really appreciated, so I ended up having a new garbage disposal by Wednesday! The plumber I worked with was Ed, and he was very adaptable to the quirks of the tiny 100yr old condo I live in. It took about 2.5 hours. Ultimately the garbage disposal plus installation cost $875. (The Google estimates I was reading said garbage disposals are usually between 200-900.) They seem like a reliable operation.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Really poor quality work. They work with blinders on and don't care about how their work affects…read morethe rest of your project. They made multiple obviously poor decisions without consulting me that left my project in a bad place. I decided to have another plumber remove their low quality brainless work after Erik Nelson offered to charge me more to fix these obvious mistakes. Their warranty is meaningless. Never again.

Randy's Electric and Plumbing did an outstanding job installing my Tesla charger in my new garage…read more The quality of the work was top notch, and everything was done cleanly and professionally. The team was easy to work with, showed up on time, and made sure everything was set up perfectly before wrapping up. If you need electrical work done right the first time, I highly recommend Randy's.

This is my second Yelp review for Randy's Electric because my first one mysteriously vanished. I…read moredon't know how or why, but based on everything I've experienced, I wouldn't be surprised if they try to bury negative feedback. Their Google reviews are almost perfect -- yet everyone I've talked to says the exact same thing: their real-life service does NOT match their ratings. Maybe some reviews are real, but certainly not all. Now for my experience, which was absolutely infuriating: Jeremy came to my home and quoted me $2,700 just to convert two lights into ceiling fans and replace one GFCI outlet. The prices they charged were beyond ridiculous: $300 for ONE GFCI $150 for a simple light switch $500 EACH for two fan brackets ($1,000 total) -- brackets that cost $23 retail That's not a markup. That is taking advantage of people. Their behavior was just as bad as their pricing. They show all prices on an iPad. When I was on the phone asking someone if this sounded normal, Jeremy literally snatched the iPad out of my hand the second I finished talking. He guarded that iPad like his life depended on it because he knew the pricing was outrageous. Completely disrespectful and incredibly unprofessional. I asked for an itemized invoice with real part numbers and real labor charges. Jeremy told me, "I'll email it to you." I still have nothing. The only invoice I received was written in vague "units" -- a convenient way to avoid transparency and hide price gouging. And the worst of all: They quoted me $19,000 -- yes, NINETEEN THOUSAND DOLLARS -- to upgrade my electrical panel from a split 60/120 amp setup to a standard 200 amp box. Other electricians quoted between $2,500-$4,500. Randy's Electric wasn't just high -- they were five to seven times the normal price. That is predatory and absolutely shameful. The owner even came out trying to justify the $500 brackets by saying they "add a yellow tag to every bracket." Later I learned that the yellow tag is just the manufacturer's tag that comes with the bracket. Nothing more. Another excuse. Another lie. Since this happened, I've talked to so many people -- and not a single person has had a positive experience with this company. Everyone says the same thing: overpriced, shady, rude, and preying on people who don't know electrical costs. Jeremy and the owner should be ashamed of themselves for the way they treat people and for the way they conduct business. It is absolutely disgusting behavior. Randy's Electric preys on the unknowledgeable, the vulnerable, and the people who genuinely need help. Their lack of transparency, their predatory pricing, and their disrespect toward customers say everything you need to know. If this review stops even ONE person from being taken advantage of the way I was, then it's worth writing twice -- because Yelp deleted the first one. I will NEVER use Randy's Electric again, and I strongly warn anyone considering them: Run the other way. Do not let them take advantage of you the way they did to me.