My dishwasher and water heater went out on the same night, because I have the most amazing luck…read more.. I called early the next morning, and even though it was a little before 8:00 he answered immediately. He gave me a two hour window appointment time, called 30 minutes prior to arriving, and showed up on time (a huge plus in my book). The dishwasher was fixed in less time than it takes to read this review, and he gave me a very fair price to replace the water heater. Honest. Fair. Dependable!!!

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Our problem is (hopefully) solved. Both Josh and James were very professional and worked…read morediligently to solve our problem, but we do think paying a total of $842.00 and three visits to our home to eliminate an odor under our sink is a way too much. Don't you agree? 1/21 $90.00 7/28 $424.00 8/18 $328.00

The technician came out when scheduled and was very professional. The technician wore a mask, shoe…read morecoverings, and kept their work area clean. I had a Nest installed which was installed quickly. The technician took his time to explain everything and was very patient. The price was very affordable and fair.

Called Troy & Sons to repair a leak in a bathroom sink…read more We'd had purchased a new faucet, thinking it might be the problem, so they could replace it. Turns out not a problem with the faucet just a simple resealing of the sink to the vanity. They also made sure all the fittings were properly tightened. They solved the problem and made much less than they would have for replacing the faucet. Honest, observant and professional - can't ask for more.

If you're reading this review because you're looking for a plumber, your search is over. These guys…read moreare fantastic. My pressure reducing valve went out on a Sunday afternoon... Mother's Day, no less. I contacted Troy and Sons through their website. Got an answer within a half-hour. Their tech was at my house the next day and had it fixed before lunch; I think it was a total of 15 hours between the time I emailed and the time my problem was fixed. What's more, they did all this working around my family having a scheduled medical procedure for that day; Troy and his staff were in constant communication with me and handled everything beautifully. Pricing was a dream. More than fair, as quoted, terrific. Pipe is working great. Other than the new part, I can't even tell that they were there; no mess at job site at all. Really impressed with these guys. They do good work, they communicate clearly, they charge very reasonably, they just give off that "good people" vibe, you know? After dealing with several chains and "big box" plumbers, it was wonderful to find this small business with that great personal and professional touch. I know who I'm calling with all my future plumbing needs. Give them a shot. I think you'll be glad you did.

A rental property was having issues with the drain line. We started at the septic tank to have it…read moreemptied. I received a call from the technician, on-site, to find out they were going to charge me another $400 to dig up the tank. Keep in mind the original quote was for $325. They ended up charging $450 more to dig up the lid. They were using a mini-excavator so the work was simple and there should have been a minimal up-charge, at best. The technician was very nice and easy to deal with, but the company policy for pricing that type of work is ridiculous. We've used Skyline a good bit in the past, even for drain field lines on another property but will NOT use them again. They have been bought out by a larger company and don't have reasonable prices any more. I felt over a barrel and taken advantage of to do the work. The company that bought Skyline has also bought Hamby's Septic, another once very good septic company. Buyer beware!

Angels of mercy. My daughter and I were trying to keep our basement from flooding by keeping 3…read moreshop vacs going around the clock. We were getting about a gallon a minute and were completely worn out. When Nate saw what we were up against he pulled guys off of other jobs and had a sump pump in our basement that afternoon. It only took him and his guys 4 hours to install the pump and run a line under our grass. Not only did they do an amazing job but the price was half what another plumber quoted. I really can't say enough good about Nate and his team. I will never use anyone else.

These people will not arrive. The first time they said that they were running late so we…read morerescheduled. The 2nd time they were a no call-no show. This is not a legitimate business please go with another reputable plumbing company. I should've done more research but we were in a rush.

On 7/20/15 I had The Plumber send someone out to my place to diagnose a stopped drain, and to give…read moreme a second quote to another plumber. The Plumber's were right around the same price, but I felt much better about the answers their plumber was giving me. I decided to go ahead and have them do the work on 7/21/15, and they did a great job. We ended up needing to replace a hunk of old cast iron pipe and add a cleanout in case of future issues and we were good to go. They kept me in the loop of what was going on and cleaned up everything after themselves. Hopefully I don't need them again, but if I do need a plumber they will be my first call next time.

I called JK Plumbing last Friday. They had the technician give me a call - that same day - within…read moreminutes and the team (Shawn and Levi) said they would try to get out to me that same day. I was thrilled because - despite COVID19 concerns - we were expecting a few folks to come to town for the holiday weekend and having the guest shower in working order would be a blessing. And having the new faucet on the deck would make cleaning (before and after) much easier. Sadly, they weren't able to come by that same day - due to another client emergency - but they called that Monday and arrived within about 15 minutes of their call. They were friendly, courteous and appeared extremely knowledgeable. We talked about pets - Taco the Macaw sounds amazing and they also showered Gizmo with compliments - so I was super impressed and pleased with them. They told me that they needed to work up an estimate and if the parts came in - they should be able to do the job that same day. Told me to give them about an hour. That same day, the office called me, and left a vmail, asking for my email address so they could send me the quote - so emailed them back. After not hearing anything for 3 hours, I called the technicians. They explained that they had an emergency and wouldn't be able to get back out to me but they said they would call the office to see if they could dispatch someone else. I told them that I understood that they were busy and I would try to call the office myself. Unfortunately, when I called - I got the answering service. And I was advised that 'they must have closed early.' Note - when Theresa (sp?) emailed me later that evening, she said that they didn't close early - they have adjusted hours due to COVID19 - so the hours listed on Google, Yelp, voicemail, etc - are incorrect. Since that point - I exchanged emails and called the office (once again on Wednesday) to find out the status of the estimate / getting me scheduled. I spoke to 'Theresa' (sp?) and she informed me that she hadn't sent it to me because 'the guys hadn't sent it to her yet.' She went on to explain that it wasn't 'just them' and that she was having trouble "getting her estimates from all her guys." When I asked if she could give me an estimate / ballpark when I might hear from her - she told me quite bluntly 'I don't know - but you'll hear from me as soon as I know something.' In other words - don't call us - we'll call you. She sounded quite annoyed with me. I know I'm not an emergency client, nor am I a big-dollar / big-ticket, high-end job - but I'm proud of my home - and try to take care of. For that reason - I value skilled, courteous tradespeople. People with integrity and treat me as though they value me as a client. I'm especially disappointed at this situation - because Levi and Shawn and I discussed the fact that I've had several others (not plumbers, but handyman), come out, diagnose, give me an estimate and then just disappear. They assured me that would not be the case with them and that the job was very straightforward. I'm sure these guys are great - but my experience was lackluster. And before anyone PM's me about racism and finding a black or minority plumber - I don't think these guys don't value me because I'm black - I think they have developed a good reputation, making them highly sought after - so they don't prioritize small jobs like mine.

I was referred to this company by a trust source , I was and has been extremely pleased. The…read more property had back up coming in the tub. I called one day they were there the next morning and I found the prices charged fair compared to some of the others in this industry. Problem solved. As a result of the first call I had another issue again, service call set showed up and I got excellent results. "I have found my forever life plumbing company". I have gotten service from two different technicians and I have found them to be extremely knowledgeable . Now I can just find a electrician in the area as reliable and reasonable as these guys... Faye Ette' Williams

This is the company you need to hire for your plumbing problems. Called 8/3, Franchesa sent Jerimy…read moreout in 20 minutes to ascertain my problem - water line break from the street to my home. The next day Andy, Shawn, Curtis and Bobby showed up...got the problem fixed. I would like to say thank you to the owner of the company, Jay Akers, who bent over backward to accommodate my requests Diane S.

John was fantastic! He explained everything that needed to be done and exactly how long everything…read morewould take. It was a 2 day fix and he finished exactly when he said he would and did a great job. Thanks John! We definitely appreciate all your hard work!