This company is a godsend for me!…read more Needing access to high-quality OEM parts for DME is critical. They move quickly and never fail. Follow-up and professionalism are their calling cards. Customer service is at their core! I have dealt with Jillian and Andrew extensively. I'm more impressed every time we interact. They are my go to, and I will be looking anywhere else for the essential parts that I require! Deal with them with absolute confidence!

Buyer beware! They are very nice/helpful when they are about to sell you something but if there is…read morea problem, they turn nasty. Don't expect any support or service once you have paid for the equipment. What you will hear is "it will cost you a $200 a service call" even if the equipment was just delivered within days and there is a problem using it! No compassion and they are dealing with vulnerable customers. We were even told that they need to make a profit so don't expect any help without paying $200! High pressure sales but once you pay, forget about getting any support. There are comparable products (new!) on Amazon that are price competitive and Amazon accepts returns. Try eBay if you are looking for a used piece of equipment. Better prices and delivery can be arranged.

The staff was amazing answered all our questions. Very accommodating. Good value and selection.read more

We went to buy my son cross-country skis for Christmas, but it was a frustrating experience from…read morethe start. It took a while to get someone to help, and when a woman finally came out, there was only one other customer in the store at the time. She helped us find the right size boots, then wandered off before my son had finished trying them on. She didn't return to assist us with the skis and poles and instead started helping other customers while we waited. After nearly 20 minutes, she came out with an older gentleman, but instead of helping us right away, he went to help the people next to us, who were already being assisted, and then ignored us completely as he walked past. I was frustrated at this point, so I snapped and told him, "It's us. She wants you to help us." I apologized afterward and explained that we had been waiting for her for almost 20 minutes, watching her assist other customers before coming back to finish with us. He was very kind and helped us with the skis and poles, and I asked if there was a package deal for buying everything together. He went to check on it for us. While we were waiting, a woman's two toddlers were knocked over by some dogs that had appeared out of nowhere. The kids were scared and started crying. As the woman tried to calm them, I moved closer to the counter to put myself between the dogs and her children, and asked the woman behind the counter why the dogs weren't on leashes. That's when another woman came out of the back, grabbed the dogs (apparently hers), and then yelled at me to leave. I responded, "Your dogs knocked over children, and I'm the one who needs to leave? I came here to shop locally, and you ignored us for 20 minutes, only to tell us to leave now? This is the worst service I've ever had." Needless to say, I took my business to REI instead.

My experience with Gym Guys so far has been fantastic!…read more I was already working out regularly, but I didn't know how to perform exercises correctly or what fitness regime would produce my desired results. Since starting personal training, I've learned so much about building muscle, eating for my goals, and developing the right mindset. I feel stronger with each training session. My energy levels and mood have also been amazing. I finally feel like my goals are achievable and I'm already seeing results a few weeks in! I'd highly recommend Gym Guys for anyone looking to improve their physical health and achieve their fitness goals, all while working out from their home or apartment gym. Their team is so friendly, informative, and supportive!

This is a superb bike mobility shop for people with special needs who want to stay as mobile as…read morepossible for as long as they can. I am a physician who has a good friend with advanced Parkinson's . He is also a physician . It is very difficult for him to walk . We spent 3 hours with Dan and tried a few bikes. My friend was able to ride and came back from his first ride and said "I feel like I don't have Parkinson's. "The bike is expensive and it took 8 weeks to ship From Europe . Dan spent another couple of hours showing us the bike when the bike arrived and did fitting and fine tuned it. My friend took it for a spin as soon as we got home and he has been cruising around town on his own ever since . This is an amazing shop with a vast array of superb bikes for people with special needs. Dan knows what he talking about. When I first called him, he said that he would not sell a special cyclist a bike unless he felt that it was a safe option. Dan is preeminently committed to safety and keeping people mobile.

I live in Texas and have used Bike-on for my handcycle purchase as well as a power meter. They are…read morealways professional and have the best prices nation wide. I highly recommend them for any adaptive cycling needs.

I was warmly greeted upon arrival and the staff was immediately ready to help--like chatting with a…read morefriend who genuinely wanted to find the perfect bike for me, without any pressure. As an experienced rider, I had done my research, and Phoebe impressed me with her expertise, thoughtful recommendations and personal insights on different bikes. It was especially great to connect with another female rider and find a bike suited for me. I highly recommend Trek Bicycle Warwick and the Trek brand. My new bike is incredibly comfortable and I fell in love with riding it right away, thanks to the amazing staff. Plus, I got a great discount and a $100 gear credit! If you're looking for a go-to bike shop with knowledgeable staff and a fantastic Trek selection and prices, this place is worth the trip! Highly recommend coming here!

Great customer service, knowledgeable technicians and -- my favorite -- Ursa, the senior Yellow Lab…read morewho stole my heart.

Bought several thousand dollars of equipment from Mr. Noel Roby. What was originally delivered was…read moregarbage made in China that produced a terrible off-gasing smell- who knows what they put into the rubber? So I had dumbells from 10- 100 lbs. and fixed barbells from 40- 110 pounds or so. First Mr. Roby tried to get me to wash them with some kind of cleaner. When this didn't work, he assured me it would dry out and stop smelling- waited a month or so, the entire basement smelled of this gas and he finally replaced the dumbbells. He hasn't replaced the fixed barbells and they are the only thing in the entire gym with over $20,000 in exercise equipment that give off this horrible odor. Mr. Roby has become completely unresponsive. I advised him 4 months ago that if these are not replaced I would post complaints on social media. Mr. Roby is charming fellow and gave me good prices- but delivered real garbage. Buyer Beware! This is just my first post of what will be many. I plan to post this on a different social media site every day until I get satisfaction.

Great customer service. I'm a consumer who was given a rowing machine that I couldn't figure out…read morehow to put together. I didn't purchase it from them, nor am I a health club owner. Yet Todd at Fitness Brokers had me bring the machine in, where he fixed it, cleaned it up, installed new batteries and showed my son how to use it properly. Didn't charge me a dime. 5 stars.

This is a great shop. There is a lot of box and single cards inventory and the owners are…read moreincredibly nice and knowledgeable. The prices are reasonable and my husband and I go here whenever we are in the area. Highly recommend!!!

I haven't been to the shop in years, but I've gotta say, this was one of the best locations in the…read morestate for a wide selection of vintage. The owner was always good to me, even threw in a few card for free out of nowhere, which was exceptionally cool because they were 1968 Atlantic Oil Pepitone and Tresh I believe. I got great prices on everything I purchased. For everyone complaining that the owner won't match eBay prices .... This isn't home Depot! Do you message every seller on eBay that doesn't have a card for sale at what you consider a fair comp and complain to them? First of all a brick and mortar card shop has wayyyy more overhead than your average eBay seller. That being said, the atmosphere on eBay, especially with modern stuff, is to sell it as fast as possible, which usually means a lower price. Card shops aren't always in a rush to dump their stuff at a lower price. These guys have been around for decades and know the importance of being patient to maximize the return on their investments. Comps especially on newer cards literally change every week, especially if it's during the season, so of I owned a shop I wouldn't be basing my asking prices strictly from eBay comps. I've got no loyalty to the owner and I'm sure he doesn't even remember me because it's been so long, but leaving a less than favorable review over not matching an eBay price is ridiculous. That actually impacts his business negatively, and I can assure everyone that the dozen times I've made the trip to sports heroes,I was treated with great. The owner wasn't pushy, him and his son were sorting a box of vintage behind the counter or just doing their own thing. I spent time browsing through the off grade boxes they had at the center of the store ,( not certain if they're still there) they weren't looking over my shoulders. Even got into small talk on several occasions about cards and my Yankees. I have been a collector for 37 years now, and I would absolutely recommend this shop to anyone. Hope to be back soon!

Buying the Bike was easy, with %100 assistance from the Trek people. However, when mechanical…read morefailures came up, (Brake Caliper seal leak onto rotor), getting help was difficult. After several visits, a call to Trek Corporate, over 5 weeks, and a talk with the manager, I was able to get that problem, as well as the shifting problem and rotor centering problem worked on. Not good: too much aggravation and too much of my time and work. I bought the bike to ride it, not to put it in my car and drive it back and forth to Trek. Ernest Berube

I stopped in following my first bike ride in two years. (A mile into my ride my front break…read morestarted rubbing). They quickly serviced the bike and at my request helped guide me thru getting what I needed to weather any future emergency. No high pressure, very friendly service, and reasonably priced. Ben, the service manager was most helpful.