My trainer suggested I order some resistance bands so she could send me some homework between…read moresessions. This was the brand she pointed to, because she said they last pretty well (it's what she uses in her studio). I got them pretty quickly, in about 3 days. They were really cheap, too--about $2.50 each, so I bought a few. So that's all good. They really need to come up with another way to do shipping costs, though. The items I bought cost $10.50 total and the shipping--on items that are measured in ounces, not pounds--was $9.99. The heaviest thing by a long shot was the catalog that they sent; the items I purchased weighed almost nothing and the only reason they would have needed to be in a package as large as what they came in was because of the catalog. I know that shipping is the mailing but also the materials, but... yikes. I went ahead because I was placing my order at midnight and wasn't sure where I'd be able to go get them elsewhere in the next couple days, but next time I'd probably just take the time to visit Fitness Factory and pick stuff up.

I love this company! Customer service is excellent. Picking up at warehouse once products are…read moreordered. Warehouse staff is super accommodating with loading or unloading products. Every product we have purchased from Perform Better has been great. Functional fitness gurus.

Sam in sales is great... super friendly and knowledgable…read more Quick to text and call. Owner is really nice as well, got to meet him briefly... lots of cool equipment at good prices.

Thorough, thoughtful, and reasonable. I've bought from them multiple times, and will keep going…read moreback. Delivery was great too.

Friendly staff and friendly customers all around! A young lady saw me with my cane trying to grab a…read moreshopping cart and she helped me. First time coming here and we might be back in the future. The bathroom was dirty but not the stores fault that people are nasty and inconsiderate of taking care of the bathrooms.

The shoe service is great. Chantelle is incredibly kind. That makes a big difference when buying…read moresneakers at my age. You have to feel comfortable trying them on, etc. Thanks!

I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.

My experience with Gym Guys so far has been fantastic!…read more I was already working out regularly, but I didn't know how to perform exercises correctly or what fitness regime would produce my desired results. Since starting personal training, I've learned so much about building muscle, eating for my goals, and developing the right mindset. I feel stronger with each training session. My energy levels and mood have also been amazing. I finally feel like my goals are achievable and I'm already seeing results a few weeks in! I'd highly recommend Gym Guys for anyone looking to improve their physical health and achieve their fitness goals, all while working out from their home or apartment gym. Their team is so friendly, informative, and supportive!

From the owner: We sell used fitness equipment at deep discounts…read more Visit our show room at 141 Shun Pike Johnston RI 02919

I bought a Concept2 Rower and Keiser spin bike, arranged for pickup. Chris was prompt answering my…read moreemail questions and provided great customer service. Both pieces of equipment were as promised when I arrived to pick up, and he even allowed me the option of choosing a newly-arrived front end of rower (with fewer hours), which I ended up choosing. He helped us load our small SUV. Will definitely be looking to buy from Big Fitness again when we expand our home gym.

I had a problem with big Fitness but they reached out to me and kindly straightened it out. It took…read morethem a day but they got it done and I appreciate their efforts and recommend them for that reason alone!

I've worked with the staff at Precision Fitness over the past 25 years to purchase or recommend…read moreequipment to friends. Dave and his staff are well educated on the products they carry and their service/install guys are excellent. We had a very heavy Cybex Arc trainer delivered to our house through a bulkhead to our basement. The guys handles it - without a scratch! The selection of brands offered at Precision are top of the line. We have been very happy with the olympic bench, flooring, dumbbells, plates and bars we have purchased over the years. I highly recommend to anyone if you are looking for equipment that you want to perform well - check out any of the locations for Precision Fitness.

THANK YOU JEFF!!!!! My faith in humanity was restored today. We are in the process of moving out of…read morestate and the movers found stripped threads of some of the screws and were unable to disassemble our treadmill in preparation for moving. Despite the fact that I did not make the purchase from precision fitness Jeff has gone above a beyond to help me secure a contractor to help us out. Jeff was under no obligation to help. It's quite evident that this an honest establishment, so I highly recommend that you consider purchasing your fitness equipment here.

Great service, can't ask for me…read more The store manager is fantastic- Thanks Mike C

My wife and I own an old Nordic Trac treadmill that was left behind for us when we moved into our…read morehome about five years ago now. The machine is in the basement where we workout each night. Unfortunately the Nordic Trac finally crashed as it must be at least 10+yrs old now and was not running properly. We drove about 20min to the Hanover Washington Street Precision Fitness where I had called ahead just to get a better idea of what type of treadmills they have on site that we could buy. When we arrived we were nearly greeted at the door by two representatives that were expecting us and ready to show us the treadmill that fit our needs best with many options for us to consider. This was a great experience since we were actually speaking to someone who actually cared more about us and making sure this next treadmill is the right one for us and really went over all of the differences between treadmills making our decision process much easier. The price point was right on and they even gave me a bit of a better deal at the store too which basically made the delivery free! We got the delivery of our new treadmill later that week and the delivery/set-up crew was also spot on! They moved our old machine to the side and placed the new one down right where we wanted it. The best part of it all is, that the nice guys checked out my old Nordic Trac treadmill and were even able to fix it for the time being so this now gives me two treadmills and now easier for me and my wife to run together at the same time! They did not charge me any extra for moving old equipment and taking the additional 35min it took for them to go into the old treadmill and fix it! (they would have taken the old treadmill away for free anyways) Precision Fitness really looks to sell the right piece of equipment to the right person fitting your needs and doing so in a very professional way.

Let me first start this review off by saying I bought a treadmill during the pandemic, factoring…read morethat in this is still the worst experience I've had purchasing a piece of equipment. I paid Joel $1000 for a life fitness treadmill. He delivered and set it up for an extra charge which was nice. Supposedly a 1 year warranty is included. It is not. Joel came out once to repair the treadmill because when he set it up the belt was way too loose the belt immediately stopped if you stepped on it. 2 weeks later the treadmill randomly shuts off, it skips constantly and is insanely loud and unusable. I've contacted Joel several times but he has not responded. I now need to pay someone to haul this piece of junk from my house. So incredibly disappointed.

Been trying to get a response from them for months. They came out and did routine maintenance and…read morea few months later the treadmill started having issues. No response from them on getting it fixed.

Had a 5 star review for them here for the last 2 years after I purchased my $2000 treadmill from…read morethem. I'm currently in the market for a basic weight rack and bench which they were very helpful giving me some options on. During the process I did realize a website named Strengthwarehouseusa.com had the same rack and bench, but at a cheaper price. Obviously, I like to support local AND they advertised a 100% price match guarantee on my quote, their website, and at the physical store location. So I put the items I wanted to buy on the websites cart and sent pics and the link to them so they could match and proceed with my $1500 purchase, but got an email just saying "cant match price". Was very bummed as they were STRONGLY advertising the price match guarantee. I like the business, but I do want to warn other customers that the price match guarantee they offer is a lie. So I am ordering the stuff I wanted from the site at a cheaper price, free shipping and no tax. I have no problem with them not matching prices, JUST DON'T ADVERTISE that! But service is good there. Josh helped me a couple of years ago and Vin helped me most recently. I have the feeling the owner declined to price match, and not Vin directly.

As the COVID-19 lockdown fell into place around me, I was desperate for a treadmill; my gym was…read moreclosed, my 30-year-old home-treadmill had become unsafe, and my health regimen requires regular aerobic exercise. I called Fit Equipment Etc., and George was amazing; he sold me an excellent piece of equipment AND arranged for super-timely delivery. Mike and Nate (the deliver/installers) were great too. I can't say enough nice things about George, this company, and Mike and Nate, or overstate how grateful I am to them.