Ordered online and stopped in to pick up my order of three T-shirts for the upcoming year at Caughlin Ranch Elementary school. Red is the color of the first grade class. I wanted three of my special kindergarten friends to have their shirts for next year as a graduation gift. Ordering online was easy, complete, and accurate. Prices are competitive and the quality is solid. I received an email when my order was ready when I arrived at the store, the Staff were helpful, friendly, and had my order immediately available. She even showed me the finished product, which was fabulous! So pleased we were able to use a local company for our school spirit wear. read more

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Another fantastic Custom T-Shirt experience from Big Frog Custom T-Shirts & More. A great selection of T-Shirt colors and pricing was excellent. Working with Owner Jeff and the graphics design team of Alia & Keiley was a very awesome experience. Both women are so talented. I wish I had their graphic skills. Thank you to Big Frog from Going Batty for the (7 ) different t-shirts that were created, just in time for the sewing convention. The 3 day convention was a success and the t-shirts sold like hotcakes. Everyone wore them. Excellent! See you for the next custom Going Batty order. I especially love your soft sweatshirts! Thank you Jeff and your amazing Big Frog Custom T-Shirt Family. .Julie A read more

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Thank you Keiley for making a miracle happen today for my daughter. She ordered a grad shirt she needed TODAY from another local shop and they did not follow through. Big Frog stepped in and made it happen within hours of the issue. THANK YOU! 10 out of 10! read more

Went there a month ago and they told me they didn't carry the shirts I wanted to order; therefore, I ordered them myself. They have sign on door that they are open on Saturdays so I made a special trip to have them add names on shirts and they were closed. I went in yesterday and found out they did carry that shirt that I had to order myself and found out they will not print names on shirts that you ordered yourself. Also, they charge to much for their services. I went to Branded and they were wonderful with good prices. read more

An hour into our drive up to Reno from the Bay Area for a friend's 50th birthday celebration, my girlfriend lamented out loud "We should have made t-shirts!!" Since she was driving, I took the opportunity to find out if maybe it wasn't too late... After a quick web search, I called Big Frog, and got the friendliest, warmest, most positive response! We described what we wanted on the t-shirts, they emailed us proofs (nailing it on the first try!), and started making the t-shirts. By the time we arrived in Reno 2 hours later, our t-shirts were ready for pickup!! They were perfect, and made for a great addition to our friend's birthday celebration!! The staff was the best combination of helpful, amicable, accommodating, and talented. read more

Big Frog Custom T-Shirts & More - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

Great experience. I recommend. I chose to use a local shop instead of a faceless on-line store. I'm glad I did. Everyone was very helpful, friendly and professional. Had 15 t-shirts made with custom artwork. Turn-around was days, not weeks, came out right, count was correct, and was fairly priced. Thanks, Big Frog. read more

My daughter drew a face to make a custom mask. The employees were AMAZING. They took her drawing and fit it to a mask. They said it may take about a week; it took a weekend. I wish I would have gotten the employees' names. They were that amazing. They were so enthusiastic to make someone's artwork come alive. I WILL come back for any custom shirts, bags or whatever I want customized. Their employees made me a loyal customer as did the quality of their product. read more

Big Frog Custom T-Shirts & More - Drawing turned personalized mask. - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

Went in on a Friday evening before closing with our request - put our logo on front & back of shirts we brought in and try to have before Wednesday. I spoke to the owner, and she reassured me that yes - they could do that for the 20 or so shirts I brought in. I received the quote (yes, a tad expensive, but realizing they were rushing an order for us) and they completed according to our instructions and I got the call to pick up on Tuesday, ahead of schedule. The job was quality, and we were very pleased, and would use them again for all our branding needs if they can take care of it. read more

I can't believe I haven't written a review for the AMAZING folks at Big Frog yet. I have been using Bog Frog for my annual celebrity golf t-shirts for about 3 years. They rock my socks every single time. Customer service is on point. Shirt selection is FANTASTIC Price is suuuuper reasonable considering the turn around time is generally 1 day. Having used Big Frog more than a handful of times at this point I can say with complete confidence that they will get your job done quickly and correctly. I generally e-mail my request over and get everything handled electronically unless I need to feel or try on the shirt. The only downside is the hours. Saturday is only 10am-2pm and Sunday they are closed. This hasn't actually affected me but it could be troublesome so plan ahead! read more

I used Big Frog for some customized shirts for my sister's bachelorette party. Not only was Cryssa nice, she was extremely knowledgeable and made my vision come to life! Added bonus, the shirts were suuuuper comfy!! Will definitely use them again! read more

Big Frog Custom T-Shirts & More - Customized t shirts - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

Great business!! I went in to have #'s & name put on a baseball jersey. They ordered special letters that looked like original letters on a jersey. Very happy with how it turned out!! read more

Cannot say enough about this place! We came to town last minute for the St. Patty's day crawl and needed some fun shirts so we came with some saved screenshots for inspiration and left with a product that exceeded our expectations!! The shirt material, design and customer service are top notch! They worked last minute with a fun and collaborative effort to get us exactly what we wanted...ALL IN LESS THAN AN AFTERNOON!! Thank you so much! read more

If I could give 0 I would I had a T shirt damaged by this business. They wouldn't re do the shirt instead told me go home and wash it. The Supervisor, Ann , was rude and know the meaning of customer service. I am a frequent customer of 5 years. This the first time I have had any issues. I called the owner and did not have a return call. read more

I wanted a custom T Shirt for my husband. I went to go into their store, the door was locked, a gentleman came and asked if I was picking up an order and I explained no, I just wanted a T shirt made for my husband for Christmas. He let me in and made my custom t shirt while I waited. That is customer service. My husband loved his shirt read more

We were out and about just having a little bit of a family day and stopped in here to see what they offered in T-Shirts for my daughter. She plays soccer and I was hoping to get some practice shirts with her name on them. Well they had a ton of stuff to choose from. They do a printing process to get the shirts design, so if you do a darker grey or even red shirt you will have to settle for dark colors. But they do have lots of nice quality shirts in many colors. The other cool thing is that they will make you up a shirt right on the spot and even help you with the design. We couldn't make are decision right there and we had some designs in mind to come back with later to put on a bandana. The customer service was friendly and helpful. They went out of the way to help us with my numerous questions. One thing that sets this place apart from other "T-Shirt Shops" is the clean sharp appearance of the place. Too many T-shirt places are a disaster and cluttered and dusty. Can't wait to bring back my designs and have them come to reality. read more

** Regarding the response from Big Frog Mgr, unfortunately forcing me to respond because it is very misleading. Obvious the dysfunction and terrible customer service trickles down to from the owner and has created a never responsible environment, below is a break down of what really occurred. - I was shopping in a grocery store in a very sentimental sweatshirt from my daughters competition that occurred only a month prior, when I returned home I noticed a bleach spot, the bleach was spilled on a products packaging I purchased at the grocery store and transferred onto the sweatshirt when I picked it up off the shelf, and I did not purchase any bleach. - Called the grocery store and talked to the Mgr. and the Mgr immediately apologized and told me to get a quote for a new sweatshirt. Now that is actually customer service and taking responsibility. - Went to Big Frog to get a quote and choose a sweatshirt and was told the design would not be an issue, all that was mentioned was that some colors would pop out better on white, never anything else. But I wanted to stick with the original color that was sold at the competition and also worry about stains with a white sweatshirt. - My husband picked up the sweatshirt and upon pickup even ASKED the employee if the sweatshirt needs to be washed or anything else prior to wearing and was told NO, my husband even called on the way home and was excited to let me know I can wear it right away. * If Big Frog is now saying not washing was the issue then why is the first I am hearing of this? When the colors came off on the seat during the call I even mentioned if not washing the sweatshirt was an issue and was told no, and was told what I was stating occurring was impossible. The letters were even coming off the back of the sweatshirt when wiped with a napkin, obvious this was a defective print job. - I wore the sweatshirt and picked up my daughters from school, arrived home and noticed the ink transferred onto my leather seats. I tried many methods, magic eraser etc... and couldn't get the ink off. So I called Big Frog hoping they knew how to remove the ink, my concern right now was the leather seats. - The female employee at Big Frog did not know what to do, and I was transferred to another employee (male) who was extremely rude and did not believe me (this is where the real problem began). - The employee was extremely rude and brushed me off time and time again on the phone call. So I started to email pics and videos to the business. I was basically told what I was saying was not possible, and the ink on the seats do not match the sweatshirt. Even though I sent a video of a napkin (clean) wiping against the sweatshirt with ink transferring directly onto the napkin and lettering coming off the sweatshirt. When I called back to confirm a new round of pics were received a woman answered the phone and I asked if I can please speak to the owner or the Manager of the male employee, the woman uncomfortably whispered he was the actual owner. I knew now this was going to be more difficult than I thought. - Next my husband called in, none of us understood even with all the video evidence and pics nobody was taking responsiblility at Big Frog or even offering any resolutions. My husband was promptly told when he called by the owner that they do not sell defective products, the owner was not budging and even was asked if he saw the video to which he said yes. - This went on through multiple more calls and even more emails, and time and time again explained the same thing to the owner that the video and pics are indisputable, not sure to this why that had to be explained multiple times . My husband also told the owner he is not a "yelper" but was thinking of creating an account just because of how terrible this experience has been. That is when things changed - Then the owner offered to have someone clean the seats and when confronted about his attitude and not taking responsibility he said he was just protecting his business. What? Protecting your business from getting more customers? - At that point we did not want to accept any assistance from this business or have to deal with them further. My husband and I agreed to tell Big Frog we took care of the seats ourselves, we actually had them cleaned professionally. - In the end the response from the Mgr to my initial review seems to be the same culture of the owner by not taking responsibility and twisting the events. I would not have sent this reply if the Mgr or owner accepted responsibility and acknowledged we received a defective product and were not treated up to their standards. - I will not leave this review up permanently as I believe everyone deserves another chance, and in this case another and another lol, but hopefully this post helps this business recognize the importance of those who patronize their business, how they should be treated, and prevents anyone from be treated like this again. read more

I wanted to surprise the owner of Pipit and Finch Soap Company (A Reno Based, hand made, cold processed, all natural, body soap) with logo t-shirts for Christmas. I met with Will, one of the t-shirt design representatives. Awesome experience. Will was amazing. He really knows his stuff. He made the experience a lot of fun. The service was all inclusive and really fast. Getting this gift designed, produced, and in hand before Christmas, met and exceeded all expectations. Can't wait for the next project! Thanks Will & Big Frog! read more

This is the place to go!!! Fast service, way better turn around then another place in town. My order was ready a day earlier than I was told originally. Competitive prices and OUTSTANDING customer service!!! Thank you! read more

Here's the background...my boss emailed me on a Friday morning asking if I could have a tshirt made for him and shipped internationally by Monday. Ah! Anthony at Big Frog was amazing! He not only got the tshirt printed in 24 hrs, he worked with the artwork I gave him to make sure it would look good on the shirt. He and the rest of the team at Big Frog were lifesavers, and the shirts turned out great given the short time line we had to work with. They even threw in an extra shirt for free because they weren't happy with how the first print turned out and fixed it. I love that this is a local family operation, and given my recent experience with them I would use them again and highly recommend them to anyone who has an urgent tshirt emergency like I did! read more

These people are amazing. Had 2 shirts done front and back on the fly and they rocked it!!! Same day service was amazing. Came in gave them my shirts, explained what I wanted, choose the lettering and placement.... BAM! A couple hours later awesomeness!!!!! read more

They really know how to customize a tshirt here! I had a vision of what I wanted for my friend Cait's 30th birthday & they nailed it perfectly. Not only did my shirts turn out perfect, they were super accommodating to me and they went the extra mile to get my shirts done fast -Anthony in particular you rock for waiting for me to pick them up coming from south Lake Tahoe. And on top of it all the shirts were a huge hit at the Giants game - tons of compliments! read more

Big Frog Custom T-Shirts & More - Custom 30th bday SF Giants shirts - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

What a GREAT place to buy a custom T-Shirt!!! Great and speedy service...reasonable prices, too! read more

These guys did a great job with a quick order of t-shirts, a hat, and bandanas we needed for an event a few days later. The material used was top notch and looked great and we are all excited to continue using our stuff. I am uploading a pic of what we had done (with the dogs). read more

Big Frog Custom T-Shirts & More - T-shirts, hat and bandanas done by Big Frog in Reno - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

Alicia was so helpful and patient with my designs. I already had to order more because everyone liked them so much! Thank you Alicia and Big Frog! read more

Right when I walked in, friendly welcome. Chloe who helped me with the design of my products was AWESOME!!! Totally knew what went well with what I needed, gave me options and when the delivery date did not fit in the timeline I needed my items, she quickly had another solution! VERY VERY IMPRESSED. Store was clean & organized. Was in and out in less than 30 minutes! read more

Tyson was super helpful from start to finish of my projects. And it was completed a day early. Great quality, great customer service, great turnaround, great price. I'll pass the word. read more

Big Frog Custom T-Shirts & More - Nevada Brining Company tee shirts printed by Big Frog. Intricate font type printed sharp and clean. - Screen Printing/T-Shirt Printing Near Me - Reno, Nevada

I've used these guys since they opened. The quality is the best I've seen and the shirts have lasted longer than any other ones that I had done elsewhere. I love that you don't have to buy 20 shirts at a time and you can re-order previous designs at a later time if you need. The staff is very helpful and enthusiastic in making sure my shirts get done with the highest quality. read more

For the most part I am very loyal to the businesses I shop. Once I have a good result, I stay with them. I ordered shirts with a logo, they got it wrong twice. Then they wouldn't fix it - all they had was excuses. I can't recommend them, won't ever use them again either. They will never get my business again. read more

The crew at Big Frog is very creative and helpful. I wasn't sure what I wanted when I went into the store, they worked with me to create some cool mouse pads with a family photo for small x-mas gifts. They also special ordered a jacket for me I could not find anywhere. Thanks Troy! read more

Great service. Friendly and helpful. Enthusiastic. Very good at design and fast! Anthony was easy to talk to and suggested improvements. I am very pleased! read more

Very happy. I purchased a tank top to surprise my husband for fathers day. I showed them what I wanted. And They worked with me on my design. Even when I changed my mind many times. They were very patient with me. Lol. I told them when I wanted it and they made sure I got it in time.I told them I would not be able to pick up and they had no problem with that. Overall I would defiantly go back. And I absolutely recommend them to anyone. read more

We absolutely LOVE this place and all their work. We have ordered tons of things from them!! They have designed each one, and the product is amazing!! read more

I have used Big Frog for multiple projects now and have not been disappointed.The staff at Big Frog is excellent! They will work with you to provide the very best product they can offer. And their prices are very good. Alicia and Tyson have both been able to give me what i was looking for, and I've given them a challenge! read more

The absolute best in the business ! Wouldn't go anywhere else for my company clothing !

Ruined my order badly. Owner could not care! Colors not right, not centered, etc....Was on a major time crunch due to the error. Wound up going to Custom Ink on Gateway Drive in South Reno instead. Custom Ink got my order perfect the first time and expedited it for me. Just went to the Custom Ink office and picked it up within 24 hours!!! They even offered to ship it to me overnight at no extra cost. Now that's customer service! And no, I have no affiliation with them except the fact I was forced to do business with them and thank God I did! I will never, ever go back to Big Frog again. The owner needs to learn the ABC's of taking care of her customer's. She is horrible! The worst owner I have ever had the displeasure of working with. Even when it is blatantly their fault at Big Frog the owner has an "Oh Well" attitude. Quite disheartening. It's a shame, too. I really love supporting local area business' but this is one I will never support and for good reason. read more

I purchased a black cap and had them 'print' a word on it. I am jazzed about the outcome. Staff is very professional and the job was done quickly. I like it that they have a good supply of misc. T-Shirts and caps to choose from. I found the pricing to be very reasonable. I can highly recommend the store. - They are conveniently located on the left side of Trader Joe's in Reno. read more

Impressed and happy customer. Alicia was attentive to making our logo to create a new t-shirt for our business. we picked out the color and size. My son picked up the order when it was ready (received an email). I was overjoyed with the result. Will definitely be back to order more products from Big Frog. Conveniently located in the same shopping center where Trader Joes. read more

They damaged my shirt, took forever, and the design looked faded. They didnt seem interested at all in my issue. I will never use them again and now need to pay $55 to replace my shirt. read more

My husband and I have ordered a number of T-shirts from Big Frog and have been extremely happy with the service. In addition, recently I ordered a number for a school PAWS group (an animal community service group) and Ryan, an employee, helped me out and was great. He was courteous, nice, and worked to make my experience a good one. I highly recommend this place to make your t-shirts. read more

Total Rip off. I took 3 shirts in and had a total of 4 customizations. They charged me as if I bought the shirts in their store ( $73 total). And I couldn't pick the shirts up for 2 days. I did the same thing in Utah at a store called XBrands. They charged me $27 for 4 customizations on different pieces of clothing and the customizations were ready in 30 minutes. Rip off! read more