i've come to Michael's Auto Body of Beverly twice for minor car help and they have been so…read morewonderfully kind, helpful and beyond reasonable. don't let the small location fool you, their customer service is A1! if you have any auto body needs in the north shore, definitely give them a try.

I highly recommend Mike's for any body work you need. He did the bodywork on our vehicle, a 2018…read moreInfinity QX 60, and we could not be happier with his work!! He detailed the inside and polished the tires. He applied a coating on the exterior and it looks brand new! The suv was ready when he said it would be. Perfection!

My car had damage to the right side doors from a hit and run in a parking lot. My insurance company…read moreappraised it and I called the Auto Body Clinic. Took it in and there's where the fun started. Call1, they're waiting on parts. Call 2 your car should be ready Friday. Call 3 your car is in the paint shop. Call 4 now they say they can't start repairs until my insurance company approves the supplemental estimate. My insurance company said that was approved a week before. All of these status reports came from the woman who answers their phone. When I asked her why there were so many conflicting reports she started to yell over the phone. I attempted to ask another question and she continued yelling at me and talking over me. To say she was unprofessional is like saying Hitler was hard to get along with. She is obnoxious, argumentative and foul mouthed. I can't believe she still works there. I'm sure polite, customer service oriented people are looking for jobs. She is the reason I would hesitate going there again. Also, the final cost ended up being twice the initial estimate almost to the penny. Curiouser and curiouser!!?

I have been going to the Beverly location for many years, never had any issues until this last…read morevisit. We had our ray band sunglasses taken out of a compartment, $53 also taken out of a different compartment, all our change and a lock with a set of keys on it. A phone and vape was also found in our truck (not ours). When I spoke to a very nice gentlemen he said call back to speak with Stevie. He did say that is odd as we don't spend time in the vehicles. When I called Stevie he was clearly ready for my call and was short, abrupt and stated, I heard and this did not happen at our shop, the phone and vape was found when we cleaned your truck. It's very sad how the call was handled and changes my view on the professionalism at this location. I would have expected a different response to make this right over a very small amount of money. Sometimes it's all about how things are handled and determine what a customer will do in the future.

They fixed my car and made it just like a brand new car. They are the best auto body shop around…read more Very knowledgeable, works with the insurance companies & they are Professionals. Thank you, DC

These guys fixed my car a couple of months ago and they did an amazing and timely job despite my…read morehaving never come here before. They also provided the best communication I've had from a garage hands down. Highly recommended.

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

I was referred to Dan by the Main Street Auto guys out in Clinton, who run the MA Miata Club…read more He didn't disappoint, and did a great job repairing multiple panels on the body of my car, including uncovering some longstanding issues from a repair from a less reputable establishment and giving me some photos to try to use for evidence. In addition, he cleared up some sap issues on paint unrelated to the body damage that I thought I'd never get out. Don't hesitate to bring your car into his shop, it's a little off the beaten path but worth the trip.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

Stop looking, this is the place to go I could not be more…read morehappy with K & C Beautiful work at a very reasonable price, local business, family oriented, good people My daughter got in her first accident. They took care of repairing my new 2025 corolla as well as the person she hit. They were able to get my car in quickly and both cars look new again. I am so glad i found K & C, i went to other shops first but leadtime and pricing was longer and higher. If anyone I know needs body work I will tell them that they must go see Paulo and his team

Great service! Amazing prices with fast results. Showed progress photos along the way providing me…read morewith updates on my car. Will return if needed!

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

Kevin and his team did an amazing job on my car. it looks like New and I couldn't be happier!read more

Kevin & Tim were super helpful & efficient at this Safelite location…read more I was at the Safelite in Peabody at 4:20pm on Saturday 3/7/26, looking for appointments available online. I went in, and there was no one in the office. As I was leaving, a man came out at approximately 4:25pm and said they were too busy to even look at my car. They didn't look busy, at all, there were no cars in the bay. I saw online that the Beverly location had an appointment at 4:30, so I rushed there and the guys at the Beverly location were more than helpful, even though I was a few minutes late due to being at the Peabody location. They were ready to take it in, easy going, friendly and super helpful. I should have come here first. They said it was no big deal, and took 10 minutes to fix the very tiny crack in my windshield. They made the process very easy. The difference in customer service at the Peabody & Beverly locations is astonishing. If you need any windshield repair in the North Shore, Beverly is far superior to the Peabody location with assistance, customer service, and you'll be in and out in no time! I will add, that it's impossible to get through to ANY Safelite location through their phones with the new AI system. I was able to connect after 4 attempts to a centralized call center, but Safelite as a whole should make it possible for local customers to contact their local locations. I was informed Safelite fired all of their local customer service reps since bringing in the AI phone systems (that aren't helpful), so you're better off going to the location to speak to someone.

I waited a week for my appointment during this snowpocalypse. There was supposed to be a second…read moresnow on Sunday, Feb 1st, so I was a bit worried, but they contacted me literally a dozen times betwen when I scheduled the appointment and Tuesday morning where my appointment was from 8am - 12pm, and I asked about snow and all they ever said was they needed room around the car. Finally at a few minutes before 11 am, the driver called me from a personal cell phone so I almost didn't answer it, and said there's snow on my driveway and because they use sharp tools, etc, he said he wasn't sure he could do the job, but that he would call his manager. He called back five minutes later and said he was going to have his manager call me. After ten minutes, I called the driver back and he said, the manager would call me shortly but he already left for his next job. Epic Fail. I will never use Safelite again and I will use the rest of my life to spreading this story over the internet. I don't have time for this. I will make sure my insurance company knows how I feel about this as well as anyone else that will listen to me.