Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Mike's made an inconvenience so easy to navigate! They communicated effortlessly with my insurance…read morecompany and with me. The repair work to my car is top notch! The car was immaculate when I picked it up and every staff member I dealt with was professional and knowledgeable. Would definitely recommend and use again if needed.

This is a no frills shop in Peabody. Don't expect WiFi and comfy chairs (nice picnic table tho) but…read morewhen you pull up and see high end cars waiting to be worked on you will know this is the place. Mike and the crew are the real deal, they chased down dents and dings I could barely see. Mike takes exceptional pride in his work and has exceeded my expectations. Body work is incredible but their paint shop shines paint match was spot on and the quality is incredible. They do work for local dealers whose names you will know and just that speaks volumes to me.

This review is overdue. I had purchased a brand new Mercedes GLC300 and within 1 month was…read morerear-ended and needed body work. The dealership let me know about this place. They were responsive, and did an amazing job. My entire trunk and associated 'things' all needed to be replaced. You would never know there was an accident! It may look like a hole-in-the-wall on the outside, but if you need to visit the inside office it's really clean and nice. I honestly didn't expect it! They are all inviting and I wouldn't hesitate coming back for any work needing to be done.

Five star is obviously called that for a reason. Great service, great communication, I really can't…read morebelieve how great FSR was. I must have emailed the owner a half dozen times about getting my wheel repaired. He responded fast and was hugely helpful before I even became a customer. Then when i went in, I felt like I was their best customer. Five stars *****

They do excellent work there. I can't even tell my car in an accident. Highly recommend.read more

OH my gosh! I can't say enough about these people! I never had an accident in over 43 years of…read moredriving. I was so upset and nervous. From my first phone call to them to dropping off my car to picking up my car they were awesome! Family owned and hey, they actually care! The customer service level is through the roof! They took care of getting my rental car at the shop for the day I dropped off the car and made sure it went back when I picked up my car, which was nice and clean when I picked it up too! My car looks perfect! They did a beautiful job on the repair. Please keep these guys in mind. Family owned businesses are what we need to all support! Love these guys, though I hope I never need them again! Lol

I got my sons 2013 dodge charger fixed there. they did a great job! I got in an accident with my…read moreNissan rogue in early December, got rear ended. almost 7k worth of damage! I got it back before Christmas. they did a fantastic job! no complaints!

They did great work, fixing my car like brand new using all the right manufacturing products. They…read morewere easy to work with they were reasonably priced very great experience highly recommend them.

I was referred to Dan by the Main Street Auto guys out in Clinton, who run the MA Miata Club…read more He didn't disappoint, and did a great job repairing multiple panels on the body of my car, including uncovering some longstanding issues from a repair from a less reputable establishment and giving me some photos to try to use for evidence. In addition, he cleared up some sap issues on paint unrelated to the body damage that I thought I'd never get out. Don't hesitate to bring your car into his shop, it's a little off the beaten path but worth the trip.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

People will say there's those that do a good job and those that do a great job. Essex County…read moreCollision are perfectionists. I greatly appreciated that my parents referred me to them. https://www.youtube.com/watch?v=BXpFjOOQ4A0

Kevin and his team did an amazing job on my car. it looks like New and I couldn't be happier!read more

This was incorrectly posted to C&E in Peabody. I meant this post for C&E in Norfolk, MA. Sorry…read morefor any confusion this may have caused. My mother-in-law was involved in an accident when someone hit her car. C&E took over the repairs. They were very thorough and professional, taking care of the insurance company for us. The work that they did was superb. You'd never know that the car was in an accident. They also finished work on the car earlier than anticipated and when we picked up the car, found it to be spotless. I highly recommend them if you ever need professional work and service.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.