Had a fantastic experience with Auto Body Builders. The staff was extremely pleasant to work with…read moreand very professional. In particular, Jimmy and his team did a great job and Diane was very kind and helpful. My car never looked better after they worked on it. I would highly recommend them to anyone who needs body work on their car. Marie O.

When it comes to servicing my cars I am hugely meticulous. Everyone at Autobody Builders treats…read moreyour vehicles repair very seriously. I had a great initial meeting with Cassandra, she took notes on all the areas I was concerned about. Diane kept me up to date with her communications with the insurance company. The final product/work was reviewed with me in detail, and the workmanship is always top notch. Beyond ensuring the new paint color matches the original paint, they even ensure the texture from old to new is exact, the blended finish is flawless! I would not dream of taking my car anywhere else! It's refreshing to know there are still talented people out there. Cheers to everyone at AutoBody Builders in Middleton..

This is the 2nd time I have had to use their services. First time was a minor incident that they…read morefixed right away. No questions in and out and they dealt with the insurance co. This time I was rear ended by a huge gravel truck on Highland Ave. Salem. I drove straight to Swampscott Collision and they took care of me immediately, as soon as the adjuster saw the car Jason took in my car and it should be ready in two more weeks. Everyone there seems to know what they are doing and they are all always happy to see you and make time to talk to you. Good place to have in your back pocket when needed.

My 2015 X3 needed some TLC after being beat up in parking lots. No one leaves notes any longer, and…read moreshame on them. I dropped the car with Joe, a rental car was there, and they kept me informed throughout the process. They honored the estimate, but went above and beyond. When I got my car back it looked brand new, inside and out. I highly recommend Swampscott Collision.

Tim is the only mechanic I will ever go to again. He is the most trustworthy and honest person in…read morethis business. He went above and beyond to make sure my emissions issue was not only covered by the Honda dealership, but also that they honored it after multiple rejections from the service department. He even took time out of his day to bring my car to get inspected after.

I'm very satisfied I had my brakes done and a repair of a broken component done same day service…read morereasonable price good people they saved me about 150 I have found a new reliable mechanic

I just got my truck back from the shop, and I couldn't be happier with the experience. Jeff went…read moreabove and beyond to help me out and truly took care of everything from start to finish. From the moment I walked in, they made me feel like family, not just another customer. They worked hard to get the best parts for my Ram truck, and the results speak for themselves--it honestly looks even better than before. The quality of the work and attention to detail really stood out. What impressed me most was their communication and reliability. They were timely with everything and always answered the phone whenever I had questions--even on the weekends. That level of dedication is hard to find. You can also tell the owner runs a very tight ship and treats his employees well, which shows in how professional, organized, and friendly the whole team is. I highly recommend them to anyone looking for great service and people who genuinely care about their customers.

I brought my vehicle to Peabody Auto Collision Corp. on December 23, 2025, following a front-end…read moreaccident. While the quality of the auto body repair was undeniably impressive--the car looks flawless, and the interior and exterior detailing was thorough and well-executed--my overall experience was marred by several troubling issues that reflect poorly on their professionalism and customer service. Firstly, despite my insurance having already paid the deductible, I was unexpectedly asked to pay it again upon vehicle pickup on January 16th. This forced me to call my insurance on speakerphone in their office to prove that the deductible had been settled. Such an incident raises serious concerns about their billing practices and transparency, and frankly, it felt like an attempt to wrongfully extract additional money from me. Moreover, I had to call them and tell them that my insurance did pay for the emblem, then they reviewed it and replaced it, but it still wasn't up to my standards of a 5-star place review-wise. On top of that, upon inspecting my vehicle, I discovered that the cup holder was broken, with a crucial piece missing--something they failed to disclose. It is unacceptable that I had to find this damage myself rather than being informed upfront. When I brought it to their attention, they only then took steps to order the replacement part. Although I appreciate them replacing what they broke, this added to my frustration with their service. Additionally, I was not provided with any paperwork at the time of pickup; I had to contact my insurance to obtain the necessary documentation. This further adds to the impression of disorganization and disregard for proper customer service. while the repair quality is excellent and deserves a high rating, the deceptive billing attempt, failure to disclose damage, poor communication, and the detailing that fell short of my expectations significantly detract from the overall experience. I expect a reputable auto body shop to operate with integrity and transparency--qualities that were sorely lacking in this case. I sincerely hope Peabody Auto Collision Corp. takes these concerns seriously and improves their customer relations moving forward.

Super impressed with my experience with Precision Auto. They were timely and did an amazing job,…read moreand kept me up to date with their progress the entire time. They helped coordinate a rental, and biggest help was Elaine in the office. She handled all of the annoying and often confusing insurance stuff directly with Geiko. I hope I don't need their services again anytime soon, but if I do need body work done, I won't consider any place else. Highly recommend.

My wife's car got rear ended and we were referred to Precision. From the beginning they were…read morehelpful, stayed in touch with my wife and let her know what was happening. The car was done and honestly the body work was perfect. And the service was A++. I would highly recommend this shop for any body work. Well done, and so nice.

A friend of mine recommended this place to me. She's been going here for years and trusts them, so…read moreI decided to give them a try. They were able to schedule me for an oil change the same day, which I thought was great! When I first arrived, I was a little confused about where to go because there were so many cars around and their garage is located in the back. I ended up calling them, and they let me know I was in the right place and told me to go into their office. After that, everything was easy! They have a waiting area where you can sit while they work on your car. The family pictures on the wall honestly made me feel safe and like I was in a very homey place LOL. And $40 for an oil change (I brought my own oil and filter) is not bad at all in this economy! I had a good experience and will definitely continue bringing my car here.

I have been going to AC auto for the better half of a decade. John is extremely kind, honest, and…read moreknowledgeable. They tell you what you need to stay on the road but offer up what they think would help extend the life of your vehicle but will never coerce you into anything you don't need. They are very responsive, and will often get you in for same day service, even when they are packed. They have let me sit in the shop, and give great advice on my Subaru Forester. They have kept me on the road for years and keep prices fair.

As an Elite Squad member, it is rare that I give a 5 star rating. The company has to hit several…read more"over the wall" benchmarks to get this rating from me. The team at 1st Class Auto Body has hit the highest level of benchmarks and standards that anyone can ask. I've been their three times. Two with my new Tesla and previously with my SUV. I scuffed up my new Tesla getting use to the wider body frame and they went above and beyond to get the correct red color for the scratches, but, also lent me a loner car (a luxury sedan) free of charge while my car was tied up for three days. Since I was paying for this myself, they were more than fair on the price, in fact coming in below the estimate. They detailed my car before I arrived to pick it up. Looked showroom quality!!! Do yourself a favor next time you need help. 5 stars and well deserved!!!

Best experience I have had at an auto body shop ever! The owner is so personable and friendly - and…read moreso is the rest of his staff! I will continue to go to them for a long time!

Made an appointment and dropped my car off at 11am, called 3 times to check on it and they kept…read moresaying they would get to it. Left it there for about 6 hours. Showed up just before closing to be told they didn't have time and to make an appointment for a week from then.

Excellent quick service. It's a busy time of year but this repair shop answered the phone, returned…read morecalls, did all they could to solve our problems and delivered excellent value. I looked at reviews before I chose a shop to bring my wife's vehicle to. I will be back and highly recommend an honest hard working business as this! Thanks to all who work there!