Skyler in the men's department went above and beyond helping me find the right sport coat and dress…read moreshirt. He took the time to make sure everything fit perfectly and matched well together. Great customer service -- it's not often you find someone who genuinely cares about helping you look your best. Thanks again, Skyler!

Great sales, very clean store, salespeople are curious & professional…read more Andreana was fantastic! Extremely helpful when my new credit card hadn't arrived; I'm a snowbird & a friend was sending our mail. Took longer than expected. She held my purchases for me; Christmas gifts. I appreciate that she went above & beyond. I am very happy with Havasu J. C. Penny!

OMG I LOVE, LOVE, LOVE, LOVE this store!!!!! This is the biggest .99 store I've ever been in. The…read morefirst time I stopped in here a few yrs ago I was soooo impressed! So of course when I was in Lake Havasu @ the end of Aug. I just had to stop in here. I wasn't looking for anything special, besides a head of lettuce, which I decided to buy a bag of shredded lettuce instead. There is soooo much stuff. Over the years the .99 has gotten so much better with their holiday decorations. Even though there is a .99 store in Vegas, very close to my home I picked up some stuff here that I probably could have gotten back in Vegas. If your coming into Havasu from Vegas you will hit a Walmart on your right but if you can I'd save your money for here. They have a good size produce section along with a lg. refrigerated section. Now they won't have everything Walmart does but its worth checking out. This location is great because its more in the heart of Lake Havasu. It always seems like Walmart is sooooo far away from in town, but this place isn't. They have party decorations, gift bags, holiday decorations, snacks, health & beauty, garbage bags, kitchen bags, canned goods, kid stuff, bathroom stuff, paper goods, storage containers, water bottles, coloring books and more!! I've used the bathrooms which weren't too bad. Checking out goes pretty quick. When I was here in Aug. 2020 I found a lucky bamboo plant for $1.99 in a cute little pot. Yes, $1.99........ .99 stores will have a few items that cost more then 99 cents. Those products do have a price tag stating this so no surprises when you go to check out. The thing I've noticed & I'm not happy about is some items that they have charged .99 for they have increased the price. I noticed this on an Italian salad dressing. Now its $1.49. Really???? I mean I know its still a good deal but when your use to paying only .99 for it, its disappointing. :-( I was just back in Havusu the last weekend of Sept. to get one more hot sun, warm weather & water time in & of course had to stop back in here. That visit was quick because I wanted to pick up a couple of lucky bamboo plants to give out as gifts. I was so disappointed to find that they didn't have any more. All gone. I did find tiny succulents for .99 & bought 2 of them. Once I got them home I re-potted them & the leaves were just falling off so the plant became much smaller. Not sure what was up with that as they were not dead or brown?? We will see how they make out in my cute potters @ home. Just so you know the food products that they do sell are not expired items. I can't say I've seen items that are expiring soon. I've bought food from here & have eaten it and I'm still alive to write about it!! Just check this place out for yourself, you won't regret!! Only one bad thing I'd give a 1 star to is that management & employee's don't enforce customers to wear a face mask inside here. There are signs telling you too on the front doors but people are still coming into the store without one on. Lake Havasu is sooooooo bad for this as its not only going on in this store but many other stores in Havasu.

Service value selection. They carry a little bit of everything including produce,dairy and deli…read more Much more to offer than most other dollar stores.

My friend & I were in Havasu for the night & he forgot his cell phone charger @ home so we stopped…read morein here to pick one up. Which he did but he ended up throwing it away because it wasn't a fast charging one. I know, silly him! I must say this is the BEST Dollar Tree store that I have ever been in!!! It was so nice, clean, big selection & very well organized. I was overly impressed with it. This will be a must stop on my future trips to Havasu. I even told one of the employees here how impressed I was with this store. She informed me that it is a future training store for Dollar Tree employees. They even had self checkout too! I've never seen that @ any Dollar Tree stores! If you're a Dollar Tree fan you HAVE to stop in here or even if you need any essentials & want to save some money this is your spot! Thank you guys for keeping this store in such tip, top shape!

I did not realize when you make a purchase at Dollar Tree their return policy is store credit only…read more All of Dollar Tree's store policy, is you must shop for the amount of your purchase in order to receive credit for a return purchase. In other words you cannot receive a voucher for your credit. You must shop for something else in the store the same day you are returning an item. Dollar Tree's return policy is the dumbest policy I have ever heard of. What stores have this policy?? In other words, Dollar Tree wants to make it difficult for the consumer to receive their money back. The dilemma I was having pertained to 110 dinner plates along with110 salad plates purchased for my daughter's upcoming wedding. Although the plates were from the same manufacturer the white colored plates varied in color. Some were bright white, while others were off white. Most of the plates were ordered online and when the online shipments could not accommodate the number of plates I ordered, I frequented several Dollar Tree's trying to match the different color variations. In addition to this issue, when the online orders were not delivered, I had to contact Dollar Tree's Corporate Office several times trying to receive a credit on my credit card for the items that were not in stock and never delivered In my opinion, Dollar Tree is the worst company to do business with and I definitely will not be shopping in any Dollar Tree store ever!!!

Came in here for a list of items. Every one of the things we found and in stock. Other stores…read morewere out of them near Phoenix but here they had them. Perfection! We also wandered the store and was able to snag a basket full of seasonal things that were 40-50% Off. winner winner! Employees were so friendly and helpful when needed. We couldn't find something and employee was super friendly and got us pointed in the right direction and we found what we were looking for. Great shopping experience all around.

Usually has what I am looking for. I would like to see more candle supplies, choices. I have been…read moretrying to find tea lights and votives. I specially like the jigsaw puzzles, the options for children ages 3 and up are nice. I would like to see more 300 and 500 piece puzzles and the 400 family puzzles with the multiple size pieces. The staff is always friendly at the Lake Havasu City store and very helpful.

Came in to browse shoes with my wife. The shop assistant sounded sick and yet came and stood near…read morein personal space and then proceeded to stand and stare as my wife tried on some boots making very awkward conversation and just hovered around us. Very uncomfortable, would not return.

Cato, Cato Cato when are you going to add more stores in the Phoenix area. I use to travel for…read morebusiness in the east and mid west and found your stores before you came to AZ. Great styles, great prices. I have to drive about 30 miles each way from my home to Apache Junction. 82 Miles to Marana AZ and 97 each way to Tucson and Cottonwood AZ. After working an 40 hour week which is more like 60 hours I am too tired to drive even that extra 30 miles. Could you move a little closer like Gilbert or Chandler AZ? Anyway when people ask me about my clothing I never have a a hard time saying It's from Cato and I bought it about 4-5 years ago. I love your purses too. Please think about another location in the Phoenix area. thanks Syndi

SARA... YOU ROCK!!! You were wonderful to work with…read more I have not had customer service like this in a very very long time. Efficient, Knowledgeable, SUPER FRIENDLY just AWESOME!!! I really appreciate EVERYTHING you did for us. You worked your magic and got us our furniture when we needed it. THANK YOU!!!

Our beautiful new leather sofa was just delivered. Our order was filled so quickly. Only took a…read moreweek from order to delivery. The two young delivery men were very professional and nice. They were prompt and neat with the set-up. Our Salesperson, David B. was so helpful in our selection of the perfect sofa for us. He was a no pressure salesperson and answered all our questions. He made shopping for a new sofa so easy. We will definitely purchase from Ashley again and will request David to assist us.

This place reminds me of an over priced Goodwill or a last stop shop to sell what no one will buy…read more However, it's fairly clean and the staff are very very nice.

There are great deals, the staff are courteous and the store is clean and well organized.read more

Terrible Service! Went in and purchased $866.47 worth of merchandise i asked if the coupons or sale…read moreprices were already deducted the clerk said yes. After I paid she looked at the money like she had never seen cash before inspected it several times making sure it was not counterfeit. I can understand that i wouldn't want to get burned with bad money either. That wasn't the issue the issue was that after i looked at my receipt she was incorrect i had been charged full price for everything no discounts. I asked and she stated that it was not her responsibility to know what was on sale. So i asked if she could adjust it after i presented the sales cost. It wasn't much a $12 difference but that's not the point at this time she said i needed to present an Identification to get a refund. I told her i dd not have an ID she said she couldn't give me a refund with out it. At this time i became upset i didn't say nothing other then please cancel my order and return all my money she then refused said not without an ID so i asked why? "you didn't ask for ID when i paid you 2 minutes ago"! At this time the Manager decided to tell her to take a break that he would take care of me. She closed out her register and walked away he proceeded to give me his back and kept servicing the other aisle of customers. After a few minutes i knew what they were doing i grabbed my receipt and my cart and left i had two choices leave without my money that was not going to happen! Or cause a scene that would've involved the cops and tie me up on time. Or do what i did i grabbed my receipt my cart full of goods and told them to keep the damn $12 i wont ever go back that is the worse customer service i have experienced in a very long time. I paid for the extra warranty i paid for a 2 year renewal and now i regret it all. Harbor Freight does not have a customer support line to call. They know they carry stuff at a discount price and its convenient to get but from now on i will rather pay the freight and have it shipped then to step into that store again.

We came from California four hours away and got treated so well by Corrie... She helped us out…read moreimmensely trying to get some stuff into our vehicle... She went above and beyond... Thank you thank you thank you