I am the owner of 3 MB and have used George's Imports since 2014. Jr and his team have always…read moregiven me outstanding service and they stand behind their work.! What I like about them is they tell you what is wrong with your car and fix the problem. They do not try to upsell you on extra things you don't need and they will also alert you to any upcoming issues you need to be on the look out for. I have referred several friends to Georges and they too have had great experiences.

Representative at George's was very nice and knowledgeable but ended up deciding to take my car to…read moreBMW dealer. Probably more expensive for sure, but just had to make sure I had a good paper trail with dealership for resale.

Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

I come to Firestone with my car engine light on. They stated it was a sensor that needed to be…read morereplaced to help with engine performance. I agreed to the solution, paid $500, and was in my way. Right when I got in my car, the engine light was still on. I drove around for 2-3 miles and returned as it didn't go away. The staff checked the engine code readings and it ran the same codes. They replaced the same sensor again. But again, as I picked up my car, the engine light was still on. Long story short, I had to return 7 times in 5 days due to the problem not being resolved and my car was starting to perform worse! the staff continued to replace the same sensor over and over again 5+ times, but clearly that wasn't fixing the issue. I was told by multiple staff that I don't know what I'm talking about, or to just drive around and it will eventually go off, basically gaslighting me into thinking my car was fine when it was not. With no final fix, I decided to take my business elsewhere. The other car shop I chose was able to fix the problem in one try, and to no surprise it was not this same sensor that was the problem. When I attempted to ask Firestone for a full refund as my car was not fixed despite returning 7x to the same location, they denied a refund stating the work I paid for was performed. Very unfortunate. I would not recommend this company or location for anything other than an oil change and tire rotation.

Mike was simply wonderful. All I needed was to replace a headlight bulb. He would not accept that…read morethe computer wanted to charge me over $125 labor for something that took 5-10 minutes. He took care of me right away and charged a fair price. Mike is what customer service is all about... Thanks Mike

Friendly staff and quick service. I went in for an inspection. They took good care of my car.read more

My hubby and I recently moved to Grandview and I needed to get my car inspected to get all the…read morepaperwork required for MO title transfer from another state (suuuuper fun). We looked around on Google and Yelp for reviews of nearby auto shops and it seems this one has been highly recommended in reviews as trustworthy and has been around for a while. When I got there having not looked at pictures or anything, I was a bit confused. You cross the railroad tracks and there's a storage place and a white house with a chain link fence, surrounded by cars. If you pull around further there's a big blue garage with multiple doors, and a smaller entry door to the left. That's where you go in, and Don's office is to the left. I wasn't confident so I called and Steve answered. He was nice enough to come out and ensure I was in the right spot embarrassing but they treated me well regardless. Let me tell you, as a woman coming to auto shops I'm always prepared for being treated as though I don't know anything.... Definitely didn't get that vibe here at all. Everyone was super respectful and friendly. They got my car on a lift once I arrived and I meandered around the shop to stay out of the way. Even hearing how they talked with each other, there was joking around but mostly just shop talk and helping each other out. Didn't hear one cuss word either. Eventually Pat came around joking about what if they failed me on the inspection and we got to talking about a decal on my car (D&D related) with Steve. They're all nice guys and made me feel right at home. This place reminds me a lot of my grandpa's garage, just honest people doing honest service. At the end, Don told me my breaks will need some work but since it's around the holidays he assured me they should last til January. I shook his (and his mechanics) hands and thanked each of them. Needless to say, I will be back!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

Very honest and great to work with! Looked at my car and did a very minor repair at no charge! They…read morecould have told me I needed a very expensive repair and I would have believed them. Great service

Excellent service and home town friendly mechanics. The real thing. They are honest and don't sell…read moreyou something you don't need.

I'm not very knowledgable when it comes to car stuff so I always feel a bit nervous going to…read moremechanics, but JT, the owner of Winfrey's Auto is one of the kindest and most trustworthy mechanic I know. I found out about their shop from a friend who highly recommended them. Though their shop is smaller and more hidden than other auto places in the Grandview area, I highly recommend it to anyone who is looking for a good trustworthy mechanic. There's even a 10% discount coupon on their website: http://www.winfreysauto.com/Site/Winfreys_Automotive.html

Thank you dearly, Don…read more for fixing my cracked resonator, today. You made it easy & informative. Don saved me money & stress headaches after dealing with sci-tech's picky failed inspection due to a leaky resonator that turned out to be quite an easy $30 fix ... compare that to sci-tech's $350 offer ... My dad told me to go to Winfrey's & .. so I say, it surely is what you should do, too. Go to Winfrey's aka Fulgham Auto care Inc.

Quick, easy oil change with the some of the most friendly guys I've ever met. This is my new go-to…read moreplace.

I went for an oil change and tire rotation. Andre and Charlie were very attentive, and the service…read morewas exceptionally quick. I highly recommend this location (#3079)!

really slow service. Would not come back for again. this is not the place to buy tiresread more

Rude staff, takes ages to get anyone's attention and when you do, you're treated like a nuisance…read more It is incredible how bad the service here is, even with an appointment you will not be seen on time or get your vehicle back when promised. Also no one ever picks up the phone. Whoever manages the auto center does a poor job.