I was a little nervous about bringing my car here after reading some of the reviews, however I had an incredible experience at this location. My factory tires were almost completely bald and I did not want to waste my morning finding transportation to and from Discount Tires, so I decided to give Big O Tires a try. The gentleman helping me was straightforward and very honest about what my car needed, as well as services I didn't need yet. My total was around $600 and included four new tires, a front-end alignment, and oil change with an inspection. Service was pretty fast and the employees were very helpful! My car feels so much better thanks to the tires and alignment! read more

I had struts and shocks put on my car. Its eight years old and it was time. I came in for a quote, decided to do it and put down a deposit. The following Saturday I brought my car in when they opened. The job took five hours which is longer than I had planned, but the job was done right. My car handles like its new again. read more

Stopped by with a flat tire and the staff got me back on the road without too much delay. They were polite, communicated clearly, and made an effort to help with the issue. I appreciated that they didn't rush the work and checked everything before finishing. That said, the overall experience felt fairly average, and I expected a bit more attention to detail during the visit. The service was acceptable and solved the problem, but I'm not completely convinced I'd choose this shop again over other options nearby. read more

Jesus and the team are amazing!! He fixed my flat tire in less than 30 minutes. He even changed out my coworkers car battery in less than 30 minutes. They are always so kind and are really good at their job! Quick and efficient professionals. read more

Came in with a flat, John and his Team handled it quickly and Professionally. John even helped by unloading the cargo area to try to locate the wheel lock key! The team at Big "O" are hands down Top shelf and First Class!!! Got my business for sure! Keep up the great service. Thanks a million. read more

Rotated tires and oil change, the guys were super cool even with the construction in the office. I was in and out after about 40 mins. Cars running great and even gave me some recommendations for future services. read more

We stopped in to have breakfast in Pacific Beach before driving home and discovered we had a flat. John and Eric T got us in quick and back on the road. Their service was excellent and they were so friendly and kind! If you need anything tire related this is the place! read more

I called this location and was told that they could only offer me a their special for a full synthetic oil change, even though I told them that I've been doing synthetic blend since I got the car. Taking my business elsewhere. read more

Big O Tires - Tires Near Me - San Diego, California

Thank you John and Eric for fixing my tires! Got a flat...they explained my options and gave me great costumer service! Really appreciated how fast it was done!!! read more

They were honest, transparent, and had great customer service. Replaced my flat tire.

Never go there. My first experience with my air conditioning system not working. A big, fast-talking, disrespectful guy at the front desk explained that the cost for a refrigerant charge was $300 and the diagnostics were free. After waiting 3 hours until closing time, they told me the air compressor was broken and charged me 50% of the diagnostic cost ($150). That's ridiculous. read more

Top tier customer service here. They always get everything done and make sure you are well taken care of. Communication is awesome too. Jesus is a phenomenal guy - kind and friendly and stays on top of it! This man deserves a raise!! read more

big shout out to Eric and Big O for helping us when it seemed most bleak. just a few gents, roaming the southwest in search of sunshine and fresh air.. we noticed our rental car's tires were consistently leaking air. we saw the shop and pulled in, hoping for a little assistance, and Eric stepped in swiftly to help us understand the true problem. his expertise allowed for the quick recognition of a nail in both the front and back tires on the right side. he added air to the tires, and suggested we get right to the rental place to sort it out for our safety. without Eric and Big O, we may have had an accident on our hands, but thanks to the folks at this establishment, we averted crisis. thank you! read more

Had an emergency. Was quoted differently over the phone. $50 for a tire patch is ridiculous. Unfortunately I had to give in since I had no other choice. Definitely do not recommend this place. Go the extra mile to the tire depot. read more

I came in for a nail in my front tire and to have my rear brakes done. The guy I dealt with, I didn't catch his name, unfortunately. But he was really nice and didn't talk to me like I'm an idiot just because I'm a girl. He didn't try to upsell anything unnecessary. In fact, he told me I needed 2 tires and I ended up buying 3 based on my own decision. This was my second time coming here in the last few years. I had a great experience last time, in 2022, when I got my front brakes done. It can be difficult to be a woman and get your car worked on. You get talked down to a lot. As long as this place keeps doing well like this, and making me feel comfortable, I'll keep coming back. read more

Amazing service. Fast , friendly and efficient. Jesus and Angel were so helpful and got my problem fixed right away. Will defiantly be back!

Scheduled an appointment for a tire repair- wasn't as bad as I thought and they took care of me. Super honest shop! Cannot recommend more highly! read more

Shout out to John! My family was traveling from San Francisco and we were leaving on a Sunday morning and woke up to a tire that was leaking air and there was no way of driving back to San Francisco from San Diego. My first choice was going to Costco for a new set of tires but they didn't have the tires in stock for a Toyota Prius.... It's one of the most common cars on the road and Costco said it would need a "special order" for the tires which would take over 3 days to arrive. Complete BS.... I called around a few tire shops with little hope, after calling 2 shops, John at big o tires saved the day and got me back on the road in a few hours with my flat tire issue. I removed the wheel with the complete flat tire at costco and with my brothers car, I drove it back to big o tires and had his team replace that tire then I drove it back to costco and installed the wheel. Then I took the prius back to the shop and had their team replace the other 3 tires and was able to get back home. read more

Big O Tires - Tires Near Me - San Diego, California

A tire sensor issue on an old 2007 Explorer, it was a little bit of a pain to deal with but they got it done and the price was very fair. Their service was greatly appreciated. read more

Nothing but positivity pouring out of this location. John was direct with his communication, the price was fair and the wait wasn't too long. read more

Big O Tires - Tires - Tires Near Me - San Diego, California

My 'low tire pressure' light came on so I stopped by hoping that they could take a quick look at my tires. The friendly employee at the front told me to bring my car around and within a few minutes one of the service representatives (I think his name was Angel - He was great) was checking my tires and filling them up. Luckily there was no nail or serious issue so all we had to do was refill them to their optimal pressure level. They did this all with no charge which I really appreciate and definitely makes me more likely to come back here in the future when I actually do need a more serious service. Thank you again! read more

About 1 hour after dropping my car off, I received a call stating there was oil all over the bottom of my car. Explained that this would've needed to happen in the 2 miles from discount to them and that I would call my mechanic. Less than 2 minutes later they say they were looking at the wrong car but somehow "I still see a leak in your car too" .... And the note was still on my receipt. I've been coming here for year and started bringing my wife's vehicle. They would rather be dishonest and have a return customer than just doing the right thing and keep my continued business. Times are tough for everyone and I'm sure they need the business, but this is horrible service and clearly dishonest because of the fact that no oil is leaking, they stated they were looking at the wrong car, but then they kept the note stating exactly what they told me on the receipt.... It even concerns me that they will make my car leak to cover themselves. read more

Great perfect service. I needed the rear struts replaced. The price was far less than a quote at another car repair location.

So grateful to Big O Tires. Came to Big O (on a Sunday). No wait, they began work immediately, found a small bolt, patched the tire, and quickly got me on my way. Deeply grateful for their help. Thanks!!!!! read more

Great service and work quality is so consistent which is really nice and helpful. Staff is really nice.

Giovanni, John, Mike and Jesus really took care of me when there was an issue with the tires that were installed. They went above and beyond to reach out, fix the issue and make sure I was fully satisfied. Sometimes things don't always work perfect, and it is nice to know that these guys will make sure the situation is taken care of. Thanks PB Big O Tires! read more

Big O Tires - Giovanni getting it done. - Tires Near Me - San Diego, California

Update: Took the vehicle back and Jesus and Benito were able to assist and the alignment was off! They were able to realign it and now it's driving better! I'm disappointed with Big O Tires. It's been my go too for all my vehicles and have been to the locations in New Mexico and Texas. I came in because I had a nail in my tire and needed a patch for it. However, they told me that I needed to replace the tie-rods and also an alignment. So I had it replaced at $372 with parts and labor and waited 5hours for the vehicle to be ready. When I drove off the vehicle felt fine no issues. It wasn't until the evening when I left to go do errands that I noticed the steering wheel was crooked driving and driving towards the left and also feeling very heavy. I'm really frustrated because I spent half my work day at this point and nothing was really fixed. I didn't have an issue before I arrived at Big O Tires and I find it weird that now I have an issue now? I hope I'm not being scammed and this place just causing issues so I can come back. I don't know if they just hurried up so they can go to lunch or what the deal was. I need someone from the corporate office to contact me please! read more

I took my car in for what I thought was a flat tire. Turns out it was just some duct tape that my car had ran over that was making a ton of noice and concerning me greatly. Jesus was able to get me sorted on a Sunday. I had a situation where I was not able to pick up my car before they closed on Sunday and on Monday he was kind enough to waive the fee after pleading with him. Excellent customer care and service. Will be back next time I have any sort of alighnment / tire issue. These guys are classy and trustworthy and cant recommend them more! read more

Very professional, and timely repair! In and out under 90 min without an appointment. Thanks for your courtesy John!

Super friendly, and very welcome! I came here on a whim, after one of my tires was flat. It was super busy, but the guy running the counter, as sus, was very quick, attentive to every single person, and working a fast second. They were definitely busy on a Saturday afternoon, but he definitely try to see if he could fix the issue right away. One of his guys tried to put air in all my tires and confirmed a nail. He offered to fix it but it would be a couple hours. Within two hours, he called and I came right away. He showed me the nail, told me they were able to patch and said I was all good. I tried to give him payment but he declined. I was caught off guard but he reassured me I was set. It was an absolute kind gesture and one I won't forget. Through and through, they really took care of me even at their busiest. I found a ton of value and security from the moment I walked in to the assurance of being taken care of on a Saturday afternoon. read more

Big O Tires - Tires Near Me - San Diego, California

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I went in with 4 good tires to get an alignment, came out with a flat. Not coming back

John from big o tires was amazing! both times i've gone in and needed a service done he was there to help, they were extremely busy when we went in and he got our car done within a reasonable time frame! def going to be returning!!!!!!! Thank you for helping us out :) read more

This location has some of the best, trustworthy, and reliable employees! They truly do always try their best to give me the best deal, i've never felt anything but absolutely pleased with their service! The young man at the front desk is very articulate, patient, and knowledgeable! He helped me out with giving me the correct wiper blades for my car as well as putting the fluid in for me! Very efficient work, i'll always be more than happy to come back for any other things i'll need in the future! read more

Scammers. My girlfriend went to get her oil changed and they gave her car back with the check engine light on. When she asked if they she could use the code scanner, they told her it would cost her $180... Come here if you're looking to get scammed. read more

Avoid Big O Tires on Garnet Ave - Terrible Customer Service & Disrespectful Staff I had one of the worst experiences at Big O Tires (1106 Garnet Ave, San Diego, CA 92109) and would strongly advise against going there. I originally scheduled an appointment for a simple oil change, though I had mentioned online that I was interested in tires. Immediately after booking, I received a phone call that was entirely focused on selling me tires, rather than confirming my oil change. When I arrived, the rep was only interested in selling me four tires, without even inspecting my car or asking about my preferences. I had to insist that I only needed two tires since my rear tires were recently replaced. Even then, I had to ask them to actually inspect my car before discussing brands, pricing, and services. Despite reminding them that my main priority was an oil change, the sales push for tires continued. After the inspection, I finally agreed to replace my two front tires and get an alignment. Unprofessional Staff & Disrespectful Behavior While waiting, I witnessed multiple inappropriate interactions among the staff, including: Badmouthing other customers (which made me wonder what they were saying about me). Making inappropriate jokes in front of customers. A filthy bathroom and a messy counter space behind the register. When my car was supposedly ready, the staff clearly lacked communication. One employee told me my car was finished, but as I walked to it, another employee rudely pushed past me without a word, sat in my driver's seat, and continued trying to reset a warning light. There was no explanation, just staff arguing with each other. Violation of My Privacy When I got into my car, I immediately noticed that my glove compartment had been gone through, with its contents carelessly left on the floor. Later, I realized they had specifically taken out my owner's manual, likely to figure out how to reset something. However, they did this without asking for permission or returning my items to their place. Blatant Disrespect & Dismissive Treatment Throughout my visit, I felt like I was being talked down to--as if I had no knowledge about my car. The pushy sales tactics and lack of regard for my concerns made it clear they were trying to upsell services I didn't need. Once they finished working on my vehicle, there was no walkthrough or service review. Instead, I was rushed out the door because they were closing. It was evident I was seen as an inconvenience rather than a valued customer. This Is NOT What a National Brand Should Be This location operates more like a small pop-up shop than a trusted national brand. Big O Tires should either revoke their locally owned status or hold them accountable for better service standards. The way this business is being run is completely unacceptable for a company with a national reputation. Final Verdict: NEVER Going Back I will not be recommending this store to anyone--both personally and through my social media networks. If anyone asks, I'll tell them to avoid this place due to: Pushy, disrespectful service Unprofessional staff behavior Lack of regard for personal property Dirty, unwelcoming environment This was an incredibly disappointing experience, and I will never return. read more

They got all four of my tires in the same day. And they even threw in the tire pressure monitor set up free. Excellent work and fantastic service. I would recommend them to anyone. read more

It's no wonder you only see it out of state license plates getting worked on at this tire shop. It is because they are illegally bait and switching customers with lower prices on the phone to get them to come in and then they don't have tires that they say they had. I just drove all the way there with a completely flat tire that I had to stop at two different gas stations to fill up on the way now I have to do it again to get home because they lied. read more

I came in this morning and Jesus was working the desk. He was absolutely amazing and extremely professional with each customer who came into the shop. I waiting while my car was being worked and there was multiple different personalities and temperaments that came in, he remained friendly and professional with each individual who came in regardless of how they treated him or their frustration with wait times etc. While I was here he was juggling 3+ tasks at one time and never complained or lost his smile. He was doing paperwork, answering the phones and addressed each individual that walked in. This company is extremely lucky to have him. read more

Big O Tires - Tires Near Me - San Diego, California

If you only use Interstate™ batteries and need one on a Sunday.. this is basically the only place you might be able to find one. Thanks for having my back after a long and frustrating morning. read more

I went this past Saturday morning to get a routine oil change. I know how much this service usually costs... I have taken my car before and it's been $90. When I was quoted Saturday the guy told me it would be $231.... When I asked why such an increase he said, "it went up." Like??? I understand inflation but 150%? I asked again because that seemed unreasonable and the guy looked at me like I was stupid and told me "it's because you drive a European car" when it's the same car I have brought in previously. I felt like I had no option but to pay it. After receiving the print out receipt I compared it to my last oil change receipt (same shop, same car, same service!!!) and they charged me $90 for labor this time vs. $12 last time. Super arbitrary -- I totally feel scammed! Go somewhere else! read more

Big O Tires - Receipt from the same shop, same car, same exact service last year. - Tires Near Me - San Diego, California

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