They were prompt and affordable and treated my vehicle like they owned it. Definitely will…read morerecommend to anyone who needs a tow service Jay C

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

I had awesome straight forward experience with City Wide Towing! I called on Monday, and within an…read morehour I got a call back informing me someone was on their way. Sam arrived and was awesome, informative, and all around a friendly guy! He got the job done, answered questions I had, and was really easy to talk too. The upfront cost was $150 to get it towed, fortunately they work with my insurance provider and will be refunded, within the next 5-10 days. 5/5 stars! Would recommend this service to anyone!

My sister got stuck in our icy driveway in -2 degree weather & called AAA around midnight. She…read morewaited with me in my house until a tow truck could arrive. After about 5 hours, still no tow truck. We understand such delays in this horrible weather, but it was a long wait. A woman from AAA called & apologized for the delay, explaining that something must have happened with the tow service that was supposed to arrive at 4 & that she would call to see if she could locate another tow service. 30+ minutes later, after making multiple calls to locate one, she called with the good news that one had been located & would arrive soon. At 6:01am City Wide 24 Hour Towing came to the rescue, after having called twice to let us know he was arriving soon. By 6:20 the car had already been carefully & expertly pulled out & unloaded onto the street. He even came to the door & helped carry my sister's groceries to her car & she was able to leave & get back home at 6:21. By 6:27 he was able to leave, too. The tow truck driver/operator was so careful, efficient, helpful & polite ~ the best & nicest we've ever encountered.

Great people, went out of their way to help! Professional, great equipment! Highly recommend!read more

I started my policy 7/3 and tried to cancel my policy on 8/3 and they took my money...almost $150!…read moreThey received payment and rendered no services to me of any kind! There is no excuse for this. Probably a million dollar company-now I see how they make their money!

Our car was stalled at Jewel's on 88th and Ridgeland. We were able to get it going but it would…read moreonly run for a few blocks. I was given the number to A2B Towing. Spoke with Alex and he sent one of his guys out right away. Andy showed up to help us. Andy was very professional and kind even in this heat and humidity. He got the car on the flatbed and took it to our mechanic why ch he knew too. I can't express how nice Andy was. He was able to get the car to have power to roll the windows up. He also sent us pictures of where he put our car. Andy and Alex are 2 great people to do business with with. Hopefully I won't need them again but if I do, that will be my first call. Thanks again! I can't wait to tell my friends

TL:DR - Super painless experience. Quoted an hour to get to me, ended up being 20 min. Everything…read morewas automated via text, confirmation of tow, notification of driving coming, driver being 5 min out, payment receipt, and completion. Reasonable price, and really friendly service. ----------------------------------------------------------------------------- I just want to say I was really impressed and happy with my overall tow experience with A2B. You always get worried working with any tow agency in terms of getting ripped off and bad overall experiences. But I called A2B, the dispatcher was very friendly over the phone, and did let us know they were backed up today and said it would be about an hour before someone could get to us (another company had already said it'd take them about 2 hours) and gave me a quote of under $100 all in to tow 5 miles. After confirming,, they took down my location, my destination, and my phone number. She then let me know I'd get a text letting my know when the driver was on their way and when they were 5 min out. Then I get an automated text confirming my tow. Less than 5 min later, a driver called me, to confirm my location, and get details on my car. Didn't have to wait an hour, great. I got a text saying he was on his way, then another text saying he was 5 min away. All in all, I waited about 20 min from calling to the driver arriving. The driver was super friendly, and very quick. The car got loaded onto the bed within 10 min of him showing up. I completed payment, which was the quoted price, and we were on our way. He took photos of the car before loading to confirm it's condition, loaded it, and was super quick to the garage we had the car towed to. I dare say he was faster than us. All I all it was super painless experience. I'm glad I took a change on A2B and wouldn't hesitate to use them in the future.

My husband and I had a flat tire on 155 northbound at mile marker 6 on 11/2/2024…read more Our insurance representative called R & B Towing in Pontoon Beach, IL. We immediately were sent a text from them with an app that told us how many minutes it would take to reach us! R & B Towing arrived 17 minutes later. The gentleman immediately got straight to work taking out our spare, inflating it and changing our tire. He then followed us to the nearest Walmart to get a new tire. We were so impressed with the work ethic of the man and also his caring for our safety!! R & B Towing and the service employee deserve 10 stars! へ

This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

called and coordinated pick up for auto in accident. Advised his time to pick up. never showed up.read more

In cahoots with the city of Hazelwood and Florissant. When they towed my vehicle on a Sunday when…read moreit got stolen I tried to get it out that day but they said they were closed. How can they be closed but tow my vehicle at the same time so of course that is an extra $50 for another day of storage. They are not very friendly people that work there and I honestly think some of them get enjoyment out of causing folks hardship by towing away their lifeline. Been ripping people off for years.

Fast, friendly, efficient towing and drop off. As an elderly, handicapped woman I felt safe and not…read moretaken advantage of.

Bryan responded to a price quote request in minutes and was very communicative during the whole…read moreprocess. His price was well below what I would have expected and I will definitely use him again.

From the owner: When you're stranded on the busy streets of the Greater St. Louis area, you need a quick and…read moreefficient solution. Longworth Towing and Recovery is here to provide just that. With over 20 years of automotive repair experience, our team is ready to assist you in Alton, IL or St. Louis, MO or wherever you're located in the Greater St. Louis area. Whether it's a jumpstart, tire change, or fuel delivery, we've got you covered.

Very good service! Professional all the way. Nice,knowledgeable. Will use again. Reasonable pricesread more

From the owner: Flatbed Towing Service, Tire change, Fuel Delivery, Winching and Jump Startread more