They are also quick to sue people over repos of you bought a lemon . I see this all the time with…read morelocal people who got stuck in that situation .

I have had 2 sales from this place they are awsome I just got a harley from them I will repeat…read morebusiness with Gillis power sports ! Everyone there knows their job an are very polite. I will continue sending people there! When u buy a used car its just that a used car no one can foresee what going to happen 3 months down the road!

We have been to Jones for service - and installation of accessories we purchased from another place…read more- on a vehicle we didn't purchase there and were very satisfied. I recently bought a pre-owned Hyundai Palisade there and felt I was given a fair price on the purchase as well as my trade in. All the staff we have interacted with are friendly and knowledgeable. We worked with sales person Brian Howell. He was friendly, honest, sincere and committed to us being happy with our purchase. The lifetime power train warranty they provide on their vehicles provides peace of mind and was a large influence on why we chose to purchase a vehicle from Jones. We have had only good experiences at Jones and will continue to use them for service and any future vehicle purchase.

We bought a new 2025 Dodge Rebel from Dustin Vargeson at…read moreJones Chrysler Dodge in Savanna, Tennessee. We had a very pleasant experience with him as well as with Ashley in the Finance Department. I would highly recommend this dealership to anyone looking for a new or used vehicle.

We had an excellent experience with Jones Buick. We had been researching and test driving Buick…read moreEncores for quite awhile and even purchased one from a popular online competitor, which had the engine light go on right when we picked it up. We decided to return the dud and look elsewhere but nothing in Knoxville had anything available. We saw our dream, blue beauty online at Jones and called to inquire. They were friendly, helpful, and prompt...without being pushy. unbeatable combo for a car dealership. Not only did they meet the price of our dud dealer, but it was 2 years newer and 1/4 of the mileage. On top of that, they are almost five hours away from us and delivered for free AND same day! The car was well cared for and detailed. We would highly recommend Jones.

I purchased a 2026 Hyundai Sonata Hybrid with only 3,100 miles on July 18, 2026. Just 9 days later,…read morethe car developed mechanical issues. I brought it to their service department on July 28, 2026, and as of today, they have had my vehicle for nearly 3 full weeks (20 days). The main issue has been moving goalposts and a total lack of accurate communication regarding the timeline: Initial Estimate: Promised ready in 1 week (around Aug 4) Second Estimate: Extended to 2 weeks (around Aug 11) Latest Update: Spoke with them today and was told it should be done by the end of this week (Aug 21) Taking nearly a month to repair a virtually brand-new car with barely 3,000 miles--while continuously pushing back completion dates--is unacceptable. If you rely on clear communication, accurate service timelines, or reliable customer service, go elsewhere.

Rachel is an excellent sales person to work with. She made negotiations seamless. Thank you for…read moreall your help Rachel!

We bought our truck from Jones Motor Company, and Jamie Grant took care of us. Couldn't be happier!…read moreCustomer service was outstanding, and everything he informed us about, was straight to the letter. Honest and sincere. We're not in the market for another vehicle right now, because the truck he sold us, has been working great. But when we get ready to buy again, we're going to see Jamie at Jones Motor Company. Thanks for taking care of us. Eric Allen, Nashville, Tn

We only buy our cars from Jamie Grant at Jones ford because Jamie is honest as the day is long and…read morehe works to find what we want at a great deal and doesn't push us. He always makes the car buying experience a pleasure so what more can you ask for.

My experience with the service department at Jones Ford in Savannah, TN has been extremely…read moredisappointing and, at times, alarming. I purchased a new F-250 in 2022 and also paid for a Ford total service/maintenance plan with the expectation that required inspections and maintenance would be performed thoroughly and professionally. Based on my experience, that did not happen. On multiple occasions, important maintenance items appear to have been overlooked. The most serious example occurred when I was stranded in Florida after my brakes failed just days after the truck had been serviced. Both rotors had to be replaced at a cost of $1,100. For a vehicle that had supposedly just been inspected, this was unacceptable and raised serious concerns about the quality and reliability of the service I had been receiving. After I returned to Savannah, I was assured by the service manager that they would "make it right." However, despite several follow-up requests, that commitment was never honored. That experience left me not only frustrated, but also with very little confidence in the dealership's willingness to stand behind its work or its promises. In another instance, a service technician brought my engine air filter to the waiting room and joked that I should change it more often. The filter was extremely dirty, even though inspection and replacement of items like that were supposed to be covered under my service agreement. That incident further reinforced my concern that routine maintenance included in the plan was simply not being completed as represented. I do not make complaints lightly, but my repeated experiences with this service department have convinced me that I cannot trust them with my vehicle. I will not return, and I would strongly caution others to carefully review the work being performed and to question whether promised inspections and maintenance are actually being done.

I'll never go anywhere else to purchase a vehicle or to get mine serviced! I've bought multiple…read morevehicles here over the years and have always had them do my servicing as well. The entire staff has always been friendly and helpful. I recommend them to everyone!

Once you sign the paperwork, they will not answer calls. I'm…read morelocked out of my Jeep most of the time because the key fob works when it wants to. I've talked to several people and nothing has been done. Also, you pay for a year of LoJack, you "have no choice" because they install it on all vehicles, well, it took several days to get my code to set up my account. LoJack says my vehicle can't be found because I need to take it to the dealership to be installed. One month into my subscription that I "had no choice" but to pay the $400, I still can't use it. I requested my money be returned, It's been over a week & I still have not got a return call. Should have spent the money closer to my home.