Cori did an outstanding job. I have 3 dogs so you can imagine the dog hair. He has my jeep looking…read moreshow room ready

Corey did a great job! Very convenient, good price. My car looks and feels brand new.read more

We were a couple months into a road trip and decided to boon dock for a couple days in St. Louis,…read moreMO. Well, we ended up with what we though was electrical issues--no refrigerator, no air conditioning, nothing electrical AND the diesel generator wouldn't kick on. So I called around to several places they either didn't want to deal with electrical issues OR they were too busy to get to us. We were referred to Van City RV-St. Louis MO. Scott Schneider and his team took set to work and within a half hour knew the problems and corrected them. Turns out it was Owner error! They not only fixed the problem but they educated us on our RV and how to use it while boon docking. Thanks to them we were on our way! They are really great at repairs and honest people!

Awesome service! Called in the morning on my way home. Yes, they could look at my 2004 Roadtrek's…read moreelectrical problems that afternoon. Couldn't be fixed that day, so they found me a motel that took pets (dog) and delivered me to the door. Seemed honest and forthright about issues. Sent me to Chevy dealer for part & Onan dealer for geni. Will definitely make the trip to get job done ri

First time purchasing an RV. Our plan was to just look around and then go to another RV dealership,…read morebut that did not happen. Our salesman Jim M. was awesome, very friendly, knowledgeable and informative. Could not have asked for better service. We are very excited to start our new travel journey in our home away from home. Thank you Jim and Midwest RV. Your Newest Happy Campers the Shaws

Service department says that's not a cracked weld. A year later the frame is twisting and the floor…read morecollapsing. Photos for evidence. Save yourself some grief and do not buy Keystone. Starkey the GM called me on the phone and threatened me. Sorry Starkey, defamation is only if I make an untrue statement. I brought this RV back to the selling dealer for warranty because the frame was bent and one of the jacks was bent. They blamed the damage on me and told me to file an insurance claim instead of addressing the structural problem. This was separate from the other weld cracks that they claimed were "not cracks." They made several repairs but the situation kept getting worse. It became clear the dealer was working for Keystone rather than advocating for their customer. To the owner -- I brought the unit back to you for a structural defect and you let Keystone run over me. 3 YEAR UPDATE: After a lot of screwing from Keystone I got them to buy this junk back for 90K. I still lost about 30K but it's better than nothing. My recommendation to you all is take lots of photos and get everything in writing. Use ChatGPT for help. Never trust your dealer. Hire a lemon law lawyer before they make a buyback offer. Once they make a bad offer you are stuck paying your own lawyer bill. Good luck.

We were traveling in the area when we had issues with our refrigerator not lighting. He came out…read morethe next morning and had it repaired within 30 min. He explained everything to us and we even decided to have him come back out to add solar to our rig.

Don't use this man everything I had him do I had to have someone else fix. Plus he flat out stole…read more800 dollars from us. We hired him to install a cheap heat system that he said he was a dealer for. After about a month and a half we told him to just give us our money back and we would find someone else to do it. We ended up getting the heater installed through someone else. So we basically just gave him 800 dollars. My wife is a traveling nurse and we had to go to the next assignment. He has never tried to make it right and it's been like 5 months.

Well... The wife & I own a IBEX 19RBM. It's been a great camper for the couple years we've owned…read moreit. Finally had an issue out of my scope of knowledge to repair & had to reach out to a service company. The single slide out on the camper was jammed on the right side. Got ahold of Chris. He mentioned he was an hour away & would be there the same day, toward the early evening hours. My wife was at the camper waiting. When he was there, I believe he was able to diagnose the problem, but unfortunately, did not have the parts to repair the problem. He mentioned he could get the slide out. But we would have to manually slide it back in. He would have to order the part or parts & return on a later date. Outside of that, he spent an hour chitchatting with my wife. Before leaving, he mentioned to my wife he would communicate with her the next day and schedule a time to return with the parts. Chris never called back. This was on a Monday and two weeks later, I called Chris and he agreed that we had fell off his radar. He mentioned to me that he would get the part numbers that evening and reach back out. Four days later that has still yet to happen. At this point, I'm being forced to reach out to another company to have the service completed. The $300 we paid Chris for his travel & time was pointless. I definitely do not recommend his service.

From the owner: I will promise you, that here at Big Squatchy...we never stop! We will do everything in our power…read moreto adjust schedules to get your units taken care of at any time of the day...week...or location. Once on the phone, your problems...become our problems!

I pulled up before they opened and got my car in for a tire patch. They were the most efficient and…read morenice staff. I was in and out within minutes. Great price too. I highly recommend.

Guaranteed satisfaction! Full set of tires for my VW CC at an unbeatable price. Strong…read morecommunication from management. Operates with good will.