We love Apache Village. We just purchased a new Pinnacle 5th wheel and Grady helped us through the…read morewhole process to make sure that we were getting exactly what we wanted. The whole staff were very helpful and friendly, making a big purchase a lot easier. If you want an RV check out Apace Village, it's family owned and they are very helpful.

Why go to a big chain store when a family-owned and operated business is right in your backyard?…read more If you're in need of RV service, parts, or shopping for a new camper, stop by Apache Village RV Center in Hazelwood! Their inventory is unlike any other dealership, and with over 120 years of combined experience on the sales floor, you'll be in great hands. Go One Better -- Go Apache Village!

Thank you to the folks at 3R RV! After being on the road for two months and taking our travel…read moretrailer into the dealer in Indiana for warranty work to repair our water heater, it wasn't fixed! 3R RV was able to fix it for us because the technician at the manufacturer failed to open the water valves after their repairs. As a result we had no hot water. We had three weeks left of our trip and we called 3R RV Service for help. They took us in within three hours and solved the problem. Lucas even took the time to point out some maintenance areas we needed to be aware of for the future. What a wonderful group of people, friendly, helpful and knowledgeable. We were so very grateful to have had their assistance.

Outstanding customer service, flexible scheduling, top notch craftsmanship, and reasonable price…read more Over the years I've had my coaches repaired by Lazy Days, General RV, and Camping World, but none hold a candle to 3R RV. In fact this time the repair 3R did was for one Camping World did 2x previously on this coach and couldn't get it right, 3R got it done better in one shot! And now I know they have a store full of parts and accessories; I'll be going here to get what I need.

First time purchasing an RV. Our plan was to just look around and then go to another RV dealership,…read morebut that did not happen. Our salesman Jim M. was awesome, very friendly, knowledgeable and informative. Could not have asked for better service. We are very excited to start our new travel journey in our home away from home. Thank you Jim and Midwest RV. Your Newest Happy Campers the Shaws

Service department says that's not a cracked weld. A year later the frame is twisting and the floor…read morecollapsing. Photos for evidence. Save yourself some grief and do not buy Keystone. Starkey the GM called me on the phone and threatened me. Sorry Starkey, defamation is only if I make an untrue statement. I brought this RV back to the selling dealer for warranty because the frame was bent and one of the jacks was bent. They blamed the damage on me and told me to file an insurance claim instead of addressing the structural problem. This was separate from the other weld cracks that they claimed were "not cracks." They made several repairs but the situation kept getting worse. It became clear the dealer was working for Keystone rather than advocating for their customer. To the owner -- I brought the unit back to you for a structural defect and you let Keystone run over me. 3 YEAR UPDATE: After a lot of screwing from Keystone I got them to buy this junk back for 90K. I still lost about 30K but it's better than nothing. My recommendation to you all is take lots of photos and get everything in writing. Use ChatGPT for help. Never trust your dealer. Hire a lemon law lawyer before they make a buyback offer. Once they make a bad offer you are stuck paying your own lawyer bill. Good luck.

Last week, my wife and I purchased a pull camper from Second Chance RV's. I'm very old fashion…read morewhen comes to customer service. When we first arrived at the lot, I was meet by a gentleman named Jim. He shook our hands and took us over to the camper we were interested in, and told us to take our time, and if we had any questions he would be around. I thought we were going to get salespeople hovering over us like vultures, but it was a no sales pressure experience. Their prices are very fair, and they delivered it at for an extra fair price. We are very happy, and are going to recommend Second Chance RV's to other people.

WHAT A WONDERFUL EXPERIENCE! We showed up today and was greeted by Jim with a smile. First thing he…read moresaid was how are you? Most people in sales say how can I help you? BIG difference! We felt at home right away! He was easy to talk to, NO pressure and was all around a joy to work with. His prices are more than fair. My husband is a research nut and he walked away from our purchase with a huge smile on his face! I am going to tell everyone looking for a camper about Jim!

I bought a Travel Trailer from them about 5 years ago in Hartford, Illinois. The whole experience…read morewas Great! From sales, financing to delivery was exceptional! Great RV Dealership!

I was very pleased with the service and knowledge of the staff. Definitely would go back. I…read morepurchased a Flagstaff 41OTG, which is the most basic model. The staff was wonderful, from the service guy, the finance guy, etc... Matt, Dave, Cody, Eric, Amber, etc.. (Didn't catch the name of the gal at the service desk, but she gave me a t-shirt and was very friendly).

These guys were absolutely amazing! We were bringing a motorhome from California and encountered…read morebelow freezing temps requiring winterization. They were so accommodating and helpful! Jan did her very best to fit us in as we traveled. What a great group of people who take pride in their customer service!!

Great help in every aspect of purchasing a new RV and Great support after!…read more You have to know what you are looking for just like buying a house but they will answer all your questions to help you take that next step. Remember that every RV can have a problem just like a house or car. We pulled our Alliance 2,000 miles to its new home. Know that anything in the RV is experiencing the same as a 5 on the Richter scale in an earthquake. We've been full time RV'ing for 6 years. This is home.

The Guys at Campers Inn in Collinsville are Exceptional! I recently bought a Grand Design Imagine…read more2300MK from Jeff and he explained the workings of the camper and answered all of my questions. Also, Chris in Finance did the same. I called today about an amperage question and Rob in Service patiently answered all of my questions and explained to me how it works. I'll definitely be driving up from Texas again to buy from these guys!

If I could give this place no stars I would be happy, I dropped my 5th wheel off at this location…read moreon a saturday. I asked the tech who wrote down the info on it needing my awning strut replaced and a compartment latch replaced. I was assured that they could get both fixed by Tuesday at noon. ( i already diagnosed the strut and gave part numbers) Tuesday I dont get called so I figured im good to pick up at noon. I get called right at 1230 as I am about to pull into the lot stating that they haven't started working on it yet. They told me I would need to pick it up the following day. I told them that I already had a vacation spot for that night and that I am going to be out of pocket by 20.00. So I thought to myself and said just go ahead and get it fixed. Wensday comes up no call, so I reach out to them. They tell me they cant find the strut and that they are waiting for an email from the manufacturer. I asked them what size were they looking for, they said it was a 30inch which is funny bc it is riveted in place and only way to find true size you have to remove the strut. I asked them is they removed it, response was no not yet... so I told them I looked up the part number and found it in less than 30mins. I also asked them to drill out the rivets and I will just fix it myself ... I drove up there to pickup my camper noticing that the compartment latch wasn't fixed either... I went inside and they said they had no idea they were supposed to do that... So now im thinking I dont or won't have a bill... Mistakenly they tell me I owe 50.00 for a half hour worth of labor which my friend and I opened up the awning prior to this and I told them it took us less than 5 mins to do so and to drill out two rivets maybe extra 5mins ... They overcharged me, didn't complete and of the jobs I gave them and told me to have a great day .... I could have had all this done prior to today if I would have known I wasn't dealing with unprofessionals. I dont not recommend this company to anyone, not only buying, selling, or letting them work on your camper ... This place will scam you out of your hard earned money and tell you to have a great day...

We have been to many RV / Camper stores around St.Louis…read more Overall this place has a great group of people working here and a very nice facility. Parts and accessories well organized and someone always asking if you need any help. I imagine nowhere is perfect but reach out and check this place out. Salesperson: Get ahold of Dale for sure if you are interested to purchase. Very educated of the industry, trustworthy and welcoming.

We took our refrigerator to Bill Thomas camper sales for repair. After having it for eight days,…read morethey said there was nothing wrong with it, but they agreed to go ahead and put a new thermostat in it and said again that it worked and nothing was wrong with our refrigerator. The refrigerator still didn't work and we paid Bill Thomas Camper Sales almost $500. Three days later we were at a airstream rally where Bill Thomas camper sales was at showing their airstreams. We spoke with Bradley Eubank, the general manager, and told him about our complaint with service at his business not fixing the refrigerator. He sent two technicians to check our refrigerator and after running tests they said it was broken and we needed a new refrigerator. We ordered a new refrigerator from Bill Thomas camper sales. When we picked it up we immediately noticed the two front panels on front of the refrigerator were cut too short with one having approximately a 1 inch gap and very noticeable. The parts manager promised to mail out new ones to us the next business day. They never came. We emailed the general manager twice asking about getting our panels fixed. He never responded and he never returned our phone calls. There wasn't any communication from anyone at Bill Thomas camper sales to us in reference to our defective panels on the refrigerator or any communication from them while they had the refrigerator for eight days even though we called several times checking on it Also on our first trip using the new refrigerator we were having some water leakage on the floor under the refrigerator. We discovered when Bill Thomas Camper Sales installed it they never took the zip ties off the drain tube from shipping and it was tied straight up in the air from the drain so no water could drain out and it poured out on our floor. Buyer beware there is no quality control from Bill Thomas camper sales. Follow up- we disputed the price of new door panels on our credit card and won. We also contacted the Airstream Factory and made a complaint against Bill Thomas Camper Sales. The Airstream Factory sent us new door panels. We never have heard back from Bill Thomas Camper Sales