Sean and Nico have saved my ass multiple times. I ride a moped style ebike and these guys have…read morealways helped me out with suggestions, ideas and have been transparent with me about repairs. Especially with moped style bikes, these guys never made it sound like too big of a job when all I got was negative vibes from other local stores. A couple of crashes have led to some repairs but back on the road as soon as they can get me. Best shop in town.

Overjoyed customer: I'd accidentally brought my bike to Monterey without the front tire. I fully…read moreexpected to have to buy a new one, but the staff at Peninsula Bike Works offered me a loaner tire for a nominal fee. It's this kind of unexpected kindness and goodwill that make PBW an anchor of the local biking community. Thanks, PBW!!!

Bet the amount of time I've spent on a bike all rolled together adds into years worth of time…read more Grew up on them in the city, was an NYC bike messenger before the internet killed them like it killed travel agents, weekend round trips from SF to top of Tam and back again later on which was brutal but perfect. So many hours and days on bikes. And then, after moving to a place where biking wasn't all that anymore and Oakland streetscapes turned into a screen from a super Mario game I gave the last bike away and didn't look back. But a few weekends ago we were all what shall we do why not head to Monterey and rent a bike and ride on that cool trail from downtown along the dunes to who knows where. And thanks to the friendly red asterisk searching tool we picked Workhorse as the provider of our two wheeled adventure and it was an excellent choice. Besides the bicycles themselves, which were tuned with good tires and brakes and perfect for the task, the entire experience was top shelf. Clean shop, many new and used bikes that I now long for again and need to move out of super Mario land so I can ride again. Professional helpful friendly staff. Their workbench in service shop area was so clean! Good mechanics take care of their tools. Price point for four ppl for 2 and a half hours less than a hundred clams and these days that feels like a super bargain. Fun for the entire family.

Had a day trip to Monterey and the weather was so nice we decided to find a bike rental place…read more Although this isn't primarily a bike rental place, the service was top notch, it was quick, easy and affordable! We rented 2 standard bikes for 1 hour and 20 minutes and only paid $32. From here, it is a short walk to the wharf which is where you can hop on the coastal trail ( flat). We cycled to Lover's Point and back and stopped a few times for photos and to admire the gorgeous coast. I recommend walking in the area of Aquarium due to massive lines but otherwise, you just need to enjoy the ride and be mindful of people walking the trail and other folks on bikes. If you want regular bikes, or are into fancy bikes and accessories, this is a great friendly and local business to support!

Brought my bike in because the brakes weren't working and I couldn't figure out why. Everyone was…read morehelpful and the service was fast.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

Soo much fun! It ws our first time on e-bike n our doOgie's first time riding in a sidecar. There…read moreare safety clips in the sidecar so her harness worked perfectly to keep her strapped in! There's plenty bike paths to ride on n the bikes actually go pretty fast - i haven't been on a bike in Lord knos how long but once I got going, I ws goooinggg! It ws so much fun n Robbie n Isaiah ws so helpful with the process. Mad Dog also has a coffee shop in Carmel which we gon haveta come bk for but we are dEf coming bk! Easy 5 starz from me, my husby n our senior doOgie - fun for everyone n a great way to get around the local spots! Thanks Robbie, Isaiah n Mad Dog for being one of our greatest highlights on this trip!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

Extremely friendly and knowledgeable staff. They sized my daughter and gave her a quick lesson on…read morehow to use gears properly. They were patient and thoughtful with helping us find the perfect bike!

Incredibly helpful but I do not want to spend more than $5000 on a bicycle . Not what I was…read moreexpecting to find in Salinas. Would definitely return if I won the lottery.

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

The staff at Valley Bikes are always helpful and friendly, and do great work. I've trusted them…read morewith my bike several times over the past few years, and they always do a great job!

It's a bike shop, Just not the good kind of bike shop to do biz at…read more As Reading previous reviews. Beware.

We have used their bikes twice now and both times have been amazing!! They are so patient, thorough…read moreand kind. We get cargo bikes to hold our kids in the back of the bikes and there is never any issues, they are well kept and in good order. I recommend this place to everyone!

E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Since moving to Santa Cruz, Spokesman is my go-to bike shop! Sales and Service are outstanding!read more

I'm just furious. I bought a $2500 e-bike from them a few months ago, went to change out the…read morepedals, and I find the RH pedal won't come off no matter how long of a wrench I use. Yes, I know it is RH threads, I've been changing pedals since before 1975. They effectively made my bike unrideable.