My wife and I are always at McClains RV for everything RV…read more Service and Parts department are very effecient and professional when dealing with our needs. We want to especially mention and thank Oscar in the parts department for his assistance and patience in helping with our issues. Thank You to Oscar and the Rockwall Store. Al & Maria Rogers 469/409/8407

Carl Martin at McClain RV in Rockwall delivered a level of service that is rare to find today…read more From the very beginning, his care for my RV--and for me as a customer--was exceptional. His attention to detail, consistent follow-up, and willingness to go above and beyond never wavered. Every call was returned. Every question was answered. And every interaction was handled with professionalism and genuine care. What stood out most was his character during a difficult moment. Even when the insurance company made the decision to total my RV, Carl never changed. He continued to treat me with the same respect, urgency, and commitment as he did from day one. That speaks volumes about who he is--not just as a professional, but as a person. If I decide to purchase another RV, there is no question--I will go wherever Carl Martin is. That's the kind of trust he builds. McClain RV is fortunate to have him. And as a customer, I'm grateful I had him in my corner.

If want want to get ripped off, go to Luxury Coach Services in Rockwall, Texas . I was charged $800…read moreper hour for labor on every single repair that was done on my coach including installation of light bulbs, a door strut that broke the first time the door was opened and simple Dometic switch for my air conditioning. Parts were marked up at least 20O per cent. I

I have an old 1998 Class A motor home. I brought it here for some repairs. I was a little nervous…read morewhen I called for the appointment because my rig is not "luxury" or new. They were able to fix my issues without over charging me. The prices were very reasonable and they were extremely honest with me about what was wrong. I will forever use them for service. U

Am so glad I found Bestway RV. Christi in the office is professional and friendly... just real…read moredown-home. Just had my 5th wheel AC maintenance done again and Hosea was efficient, friendly and gave me tips and related information that will come in handy, since I don't have anyone right close to call on. The service fee was very reasonable. I called around a few years ago when I got to this area so I have a frame of reference about competitor's charges. Can't say enough good things about these folks!

They came out very promptly when we needed a faucet repaired before an extended trip. Not only did…read moreTaylor do a great timely and professional job, he picked up the parts we needed so I didn't have to go to the hardware store and wander around until I found the correct part. Terrific service

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

This was my first time renting an RV. We were gone for almost a week. The crew here was beyond…read morehelpful. I stressed about the ins and outs of renting an RV but these guys made as easy as renting a car. They take the time to walk you through the RV and show you how to operate everything.

This is a gem of a small RV park. The owners are personable and helpful. This was our first shake…read moreout trip with our new RV. Shannon (owner) gave us wonderful tips. The park has newly renovated dog relief areas and a new dog run for off leash. Our dogs just loved it! I can't say enough positive comments. I hesitate to post this because we want this place to ourselves! We will be back.

We were staying down the road, heard they had propane, we…read morecalled and they were just closing. It was right before that bitter cold spell. They said they would wait for us, so that we had propane! Who does that anymore? Well, they did, which told us what wonderful people they truly are! If we hadn't bought into a membership already, this is where we'd be full time. Thank you for your genuine kindness! Susan & Caesar

Did not fix our rv. Tomas sat on it for over a month. When we needed the rv back to go on a trip he…read moremade us pay for what still was not fixed. When we returned from our trip we brought back the rv. Where it sat and sat. Finally he said he could not fix but... he had a friend that can fix. Well we went from seeing the rv everyday sit to across the street where it sat and sat and sat. After about another month we asked what is going on in. Tomas said they were waiting for the parts. Finally we got tired of our rv just sitting there and picked it up. To this day we ask for our money back, buts never gonna happen. I just wish I knew why it's ok for rv places to keep our rv's forever. But car places are typically so much more quicker to make repairs The parts never came and we never got what we paid for. Sorry but we do not suggest this business

RV275 has recently reopened but been closed for a while last year. Tomas Godula did maintenance on…read moreour last 5th wheel, and performed the tasks in a timely fashion. We took our current RV in for repacking the bearings and waxing the unit. Jan 14 Completed the work within a couple of days. Unfortunately had to replace all bearings and seals. I asked he save the bearings for my review, and he did. I always want to see the items I'm told needed replacing. Tomas has replaced small things I missed, and knew were an issue. And advised on costs after inspection, getting approval prior to replacing.