They are the most kind-hearted, good-natured people I've ever met, and on top of that, they're the…read morebest dang repair folk in the area. They fix your car when they say they will fix it, at a good price, and with a smile. Don't expect a warm, inviting atmosphere when you show up, tho. These guys are mechanics who will fix your car expertly. But it's a small shop, and all of the cars are sort of wedged together. What was designed as a showroom is now their warehouse, and the waiting room is great if you're a fan of 1970's avocado-and-gold color schemes. Honestly if you plan on waiting, there's at least two really good coffeeshops within walking distance. Both are really good places to hang out for a hour or so. Also: I don't know if they would consider themselves LGBTQ+ allies, but the first time I went there with my car after I transitioned, terrified of what might happen, they said "Hi [former name]!" I said, "actually, my name is Penny," and they said "Hi, Penny!" Seriously, nothing else changed, and they have never once deadnamed or misgendered me. If you're looking for a shop that has concierge-level amenities, move along. But if you want expert repair from a couple of guys who love what they do, this is the place.

I'm not the only person here to leave a five-star review, and I can only repeat the praises…read moreeveryone else is singing. The people at D&B Auto, Bruce in particular, are honest, competent, knowledgable, patient--everything you could possibly want in auto shop mechanics. Or, for that matter, friends. This is a fine shop; not only in their service, but in the thoughtful advice they give. I'm a fan for life, and will be taking my car there as long as D&B is standing. Bruce: you rock! And by the way: everyone hates wait times, but not everyone knows that less than a five minute stroll away is the Abundance Co-op, a somewhat hippy-dippy but amiable natural foods place with a large cafeteria area, good coffee, free books, soup and sandwiches, internet. It's the perfect spot to wait till your car is done.

I have been coming here for several years now, and these guys are always so great. They do great…read morework for a fair price and never try to upsell you on things that you don't need. They also try very hard to accommodate whenever possible. Thanks for being awesome!!

First time going there in 25 years. Had a flat tire and other small issues. They didn't fix the…read moreflat the first time. Went flat the next day. Didn't fix it again, second day, telling me that they just use an emergency patch, the one anybody can!!! They never took the tire off the wheel. Just a quick patch. Third day.. flat again and although close to closing did nothing. Told me to bring it back on the forth day. Pathetic Never go there. They do the cheapest thing to " fix" your vehicle. And I guess hope for the best. STAY AWAY. GO ANYWHERE ELSE!!!

Honest, nice people and timely work. Recommend. Wade and Colleagues are solid people and utmost…read moreprofessionals.

have had a great customer service experience. with Clar's, so far they have been honest and upfront…read morewith me about my vehicle whenever I need car repairs. This would be my secound time have my vehicle repaired at thier shop, in the next week or so I will be taking my vehicle to thier shop.

I needed a car inspection done and normally I would just go to the dealership but they were beyond…read morebacked up.. a month out. I started calling around to local places... everyone else were either booked out for the next few week, sticker machines not working or some other issue. I'm called Total car care and they were great. Not only did they have me come in right away they fit me right in. Took less than an hour and John was so professional and friendly. Amazing local shop that I highly recommend!

I cannot recommend this business highly enough. If you're looking for people who have the…read moreprofessionalism and ethics of old skool business owners this is it! They were able to get my car in the same day I called And finished it same day. No run around. No inflated charges. just great service at great prices!

Good business the owners really nice …read more He worked on my family's cars for years never had an issue with him. Never had to complain about anything.

My daughter car broke down. They wanted to charge me $600 for the repair. took it to Dave's Auto…read morethey charged half the price

I appreciated their honest feedback and fair price. Only took a few days to get an appointment.read more

Honest service. Professional. I totally trust Dennis. You can make an appointment and wait for…read morethe car to be done.

I would avoid this shop at all costs. A full description of all issues is beyond reasonable length…read morefor a review, overall I found this shop and ownership to be untrustworthy, unknowledgeable, and incredibly dishonest on more than one occasion. got a $900 quote for a driveshaft replacement that turned into a $1400 job after several days of delay and no updates. the job only needing less than a handful of hours was originally estimated to be completed same day, and while delays can happen not only was I not updated of any delay, every time I called for updates after their time estimates had passed I was told the vehicle was actively being worked on which I now find likely to be untrue. within days/weeks of having the repair made my vehicle went to a mechanic for an unrelated issue and was determined immediately with a visual inspection my vehicle needed extensive frame repair. The repairs were so dire the vehicle was immediately deemed unsafe and this second mechanic refused to even examine the vehicle further stating it was beyond atleast reasonable repair. These damages were not only never mentioned to me by pats auto prior to service but i received and entire stack of paperwork outlining damages, repairs and other suggested maintenance work that should be done on my vehicle, including rust protection to the frame!! When confronted with this issue the owner informed me they do frame repairs in house and before issuing my requested refund wanted to take a look at the vehicle in attempt to make said repairs to get the vehicle back on the road for atleast a somewhat reasonable amount of time. After hearing the owners plans and estimated longevity for the frame repairs I consented provided they would be suitable to pass a nys inspection and at this point the owner declined to do any work stating the vehicle was beyond reasonable repair. It's worth mentioning this vehicle was most certainly in very poor condition atleast cosmetically going into the shop, regardless it falls under good faith at the very least to inform a customer of such severe damage it is a major safety concern. Not only was i not informed of these major issues but the initial vehicle inspection report has been altered sometime between my vehicle leaving their shop after refusing to do the work they offered and the writing of this review and photos will be attached. Additionally a refund was offered in exchange for the newly installed part however there was never any discussion or even any indication that in doing so my vehicle would be returned back to its running/driving yet damaged condition it was delivered in and that parts would simply be removed.

Our Honda Accord needed front suspension and exhaust repairs. The exhaust repairs were good. The…read morefront end suspension and alignment "repairs" were horrible. Within days the suspension issues returned and the after less than 3 months the alignment was so off both front tires were shredded and needed to be replaced. Will never take another vehicle there and will certainly not recommend them to anyone.

This is the ONLY place we take our cars to be serviced…read more Quick, friendly, inexpensive and wonderful people!

I went to Schoen Auto today for the first time. It was only for a car inspection, but I feel this…read morewill be my go-to garage from now on. Unlike other garages, there were no fear tactics used to try to tell me I need new tires, or brakes, or whatever. Every interaction that I've had with them so far - phone and in person - has been professional and respectful. While waiting for my car, I listened to the interactions with other customers. I have honestly never heard auto service people speak as kindly and thoughtfully to customers. Also like other independent garages, there is an actual waiting area, with multiple tables, chairs, a window that allows you to look into the garage, a maintained bathroom, and a selection of Keurig coffees. Disregard the couple of bad reviews that have been submitted. Customers can be jerks and there are some people that are never satisfied. It seems that Schoen Auto's genuine philosophy is to do what is necessary to make things right with those rare unsatisfied customers. I hope this garage is around for a long, long time and remains under the same ownership.