Absolutely terrible experience, I bought a van and within two months the transmission blew. The…read morewarranty company Gregs Auto sold us the warranty through dragged the process out and I had to pay thousands of dollars on top of the warranty cost in repairs and rental cars. Within a day of having it back the steering and breaks were acting up and the AC doesn't work. Greg's Auto took no responsible for selling a piece of crap van telling me the trade in value they'll give me will be extremely low.

I absolutely had to get a same day car inspection. Greg's auto Repair was able to get me an…read moreappointment within two hours for a small fee. Saved me tons of money for life from what would have been raised insurance rates. :)

Scott and his staff at Nichols Service are the very best! Not only as knowledgeable mechanics, but…read moreall good people too. Scott will even sometimes work through lunch, with a sandwich in one hand and a socket wrench in the other! We are from out of town, had a vehicle breakdown, and even though it was a busy Monday, they got us in the quickest they could the very next day. Great communication, and a solid repair that was done well. Scott did the repair as needed; not some inflated price or reason...just did the job right and got us on our way. Very personable, and even took time to thank us for choosing his business. We were thanking him! If you want the very best service and repair, choose Nichols Service in Brockport!

Yesterday a warning light (brake) came on and I immediately called Nichol's Service and asked if I…read morecould possibly get my car checked out and I dropled it off, next morning, they called and it was the tires. did O/F change ,checked car over etc. Scott and crew are awesome. They treat all customers like friends. Thank you all so much for making my life saf driving my car.

I Love going to Big-time service they are amazing mechanics, Lee and Brandon are very good at what…read morethey do and they don't charge you an arm and a leg like other mechanics do. They are hard working and get the job done. I would recommend them to anyone.

Highly recommend Big Time Service. Very knowledgeable and…read morefair. Lee goes the extra mile to accommodate you and help keep you on the road.

Ogden Automotive did a great job repairing my car in a timely manner, at a fraction of the cost…read morethat my dealership quoted me! Very happy with the service

I drive from Webster to Spencerport to have my car serviced, knowing that the service and work is…read moreand will always be top notch!

I highly recommend Chris at Mac Fleet. He's prompt, reasonable, knowledgeable and very…read moreaccomodating. He figured out what was wrong right away, even when roadside service missed it entirely. His invoice reflected a fair price and the ability to pay online was very convenient. Superior service, superior value.

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

I very strongly and highly suggest coming to these guys when your car is in need of repair. This…read morecompany does amazing work for a very affordable cost. They do not skip over anything. They will bring you in same day appointments or even if you need service asap. They do have wonderful assistances as I call them (pet dogs and pig) that come around the shop to keep you company (if you like) while you wait on your car. They call you when everything is all done and will update you as well. The service is unlike any other shop and its a very clean and happy environment as well. If you have any questions they always have an answer too. 5 star rating I would say. -Gina H.

I made a reservation with them they told me i was all set then after 20 mins if driving to get…read morethere they tell me i cant have the reservation due to the person who has it reserved tomorrow came and wants it today. I then reminded then i was on the phone with them less than 30 mins ago and they told me i was all set for the reservation and now im not!? I wasted gas and time !!! Do not do business with them!!!

We purchased a Jeep Wrangler for our daughter in October, she drove it until 1st part of November…read moreand then we stored it for the winter. Took it out storage in Mid April, she drove it for 2 weeks, she said it was driving different. Took it to a mechanic to find that the frame was rusted and rotted. I contacted the owner of BJ's to have him make it right. Since Billy inspected it he had to known that the frame was rusty/rotted. He said it can be welded. I was wish it was that easy. The frame was to rotted to even weld. He wouldn't make it right with us. I understand it's only a 60 day warranty. However our daughter didn't even have 60 days of driving on it. We had to purchase a new frame for it. We weren't asking for a refund of the Jeep just the cost of the frame to be replaced. He refused. NOT A GOOD BUSINESS MAN I WOULD NOT REFER HIM TO ANYONE.

BJ Auto -aka- "Premier Motor Car NY, Inc." - See BBB.org history (below regarding *missing check…read moreengine light bulb*: Bought a used minivan in March. 3 weeks after the sale the car stalling out once, but no 'Check Engine Light' illuminated. The van then would not start. Towed to a local shop and also noted the check engine light was not lit even though 2 codes were reading. I had to pay to have them look into the cluster, found -no Check Engine Light installed-. Repair would be more than I paid for the car. NYS inspection was done by the seller himself, so the bulb was missing and the car was still passed, or that the bulb was removed. This could have been avoided (I have access to a code reader) if the Light had been there. It put me and my family's safety at risk. Last conversation with the seller he stated he wished I had brought the car back to him instead of going to another shop for an opinion. Advised that I get a lawyer if I wanted to continue speaking with him about the issue.