I got a light salad at BJ's and decided to stop by next door to Big Tuna to add a roll for my dinner. I got the 911 tuna roll. They told me it would be ready in 10 minutes. While waiting everyone in the waiting section was fusing over the long unexcused wait. I checked the all you can eat sections and there were several seats available. I let a couple know and they said they couldn't be seated. 20 minutes later I got my roll to go. My 911 tuna roll was the driest, saddest, disappointed sushi roll I have ever tasted. I must of picked the wrong roll or the guy didn't do it right. It came with sauce. I had to drown my pieces in order for me to eat them. I've been to Big Tuna before and never had a bad experienced until now. They really need to step up or they will loose customers. read more

Stupidest thing ever..if you want all you can eat sushi it's at the bar only..40 minute wait and the rest of the restaurant is empty! First time I ever had to eat at the bar for all you can eat....my sushi guy was great though..the wait is a little bit much read more

We chose this place for the first time tonight. The place appeared welcoming and the ambiance quite nice. We ordered a Chicken Teriyaki Dinner combo that included Shrimp Tempura , White Rice, Salad, Miso Soup and a side order of Unagi (fresh water eel) . Our server Dennise was very attentive and took care of us promptly. I would have taken photos for you, however, the food was really delicious and too busy eating and enjoying ourselves as opposed to our bad experience at a nearby Shushi place called Harbor Shushi which was really no comparison with it being noisy as well as the food quality. If you want food that is worth the price you pay, The Big Tuna is the spot! we will make sure this is our go to place when desiring tasty Shushi. Our first time here, and most assuredly not our last !! read more

It was good...not great...not terrible. The host and wait staff was pleasant and attentive. They get 5 stars. The sushi was rolled loosely as it fell apart upon picking up each piece with our chopsticks. read more

Big Tuna - G6 was a fav! - Sushi Bars Near Me - Palmdale, California

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George this is Bob Hilton I've known you for years and I came in to your restaurant for the first time since covid and they were allowed people to sit I just got served by a waitress at table 34 station 3 she won't give me her name and she was very rude very rude sushi bars are and she absolutely refused to give me her name even the girl that was at the register refused to give me her name so George I want you to handle this read more

This review is for take out only cause of covid. Very inconsistent on our orders. When asking what size a small xbox is. I was told about the size of a baseball for a small, softball for a large. The first 2 times i got baseball size on the smal. Next time it was barely bigger than a ping pong ball. Today was smaller than a handball. The girl taking orders doesnt belong in this business. Told me it depends on the cheg that makes it, afyer she just told me on the phone baseball size. Sauces were in the box with no i.d. on them to tell us which roll. 1 wasnt even the sauce i ordered. I have been going to big tuna for over 10 years but they are going down hill. To me its only good for all you can eat. Salmon special eas ordered last week, and it had sriracha sauce on it, cause one chef there thinks thats how it should be. GET CONSISTENT. We are now shopping other sushi places. read more

A cozy and modern Sushi restaurant, delicious and a mouth-watering dishes , great service , very accommodating and friendly staffs. read more

Big Tuna - Chef Area - Sushi Bars Near Me - Palmdale, California

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This place is trash please don't waste your money here. I came here for the first time with my family we did the all you can eat. I ordered a crunch roll and Salmon which was terrible you can tell it wasn't even fresh at all it tasted and smelt straight up like fish, the salmon taste like straight chemicals. I ended up getting sick after you know for fact it wasn't even fresh. Then after all that they "lost" our credit card the waitress that took it had nothing in her hands and then they were giving us attitude saying we never gave them a card, but they somehow found it in the dishes???? We were literally sitting near the cash register which I don't get. Honestly there is WAYYYYY better places than this please don't waste your money here as I said before. read more

Big Tuna - Sushi Bars Near Me - Palmdale, California

Big tuna has allways been a powerhouse of sushi in the A.V and continues it's tradition daily.if you want variety where it be appetizers,rolls,sashimi,sake,drafts big tuna has it for you.allways leave this place satisfied.yo should too. read more

Big Tuna - Sushi Bars Near Me - Palmdale, California

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Very good. Nice selection of sushi. What I really like is the price for all you can eat sushi @ $27. I got the rock and roll sushi. Food came out in a timely fashion and staff was friendly. Would definitely come back. read more

Big Tuna - Sushi Bars Near Me - Palmdale, California

Great place, great prices, and customer service is good yet, they need to improve a little more. We had our card payment ready and they took a while to get it. Other than that the servers are so nice. read more

An absolute joke. Ordered a baked salmon roll and they literally just dumped all the toppings in one pile on top. All rolls that were delivered were on they're side and destroyed. You have the audacity to charge more than your competitor and deliver this shit???? Never ordering fr them again. Miso sushi is way better and better priced. read more

Big Tuna - Baked salmon - Sushi Bars Near Me - Palmdale, California

This is my favorite sushi place!!!!! Loved it before I left Palmdale and never leave Palmdale without coming here!!!!! Actually I've made the drive from Whittier a few times just to eat here!!! You must try the Maine Roll and of course the Cajun Albacore Sushi!!!! Mmmmmm mmmmmm good!!! read more

Big Tuna - Sushi Bars Near Me - Palmdale, California

Love this place! Chefs work so hard and care about what they are serving. Long time customers of all their locations. Ordering from the menu or special requests handled with respect and service. Delicious food, friendly staff, table service or All You Care to Eat at the bar, definitely worth the wait. read more

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Great food, great rolls and great prices. I hope they bring back all you can eat options once COVID is under control.

This is my favorite sushi place but the service is extremely slow. This new place has a larger bar but It never fails that the seats are always empty and they take 30 minutes or more to be seated. When you get seated you have to try the sushi salmon and albacore special. read more

We ordered the lunch bentos and for $12, is a good deal. You can mix entrees from Group A or B and they have options like sashimi and sushi. The fish isn't amazing, but a good deal for the price. read more

Service was bad. They were rude. Took long, then tried to charge me twice when I asked about my order that was taking over 30 minutes. She thought I was ordering again but I had told her I never got my first order- she insisted I was lying Mx horrible read more

I usually love this place but I'm kind of on the fence now. My last visit was not good at all. We ordered a dinner bento and never got either of our miso soups. I ordered extra rolls and there was plastic in them and the cucumber was extremely hard. And then we didn't get our tempura sauce that always comes with the meal. $60 for 2 bentos is fine if I get everything we're supposed to..But to leave out soup and sauce is really irritating. Probably will be passing on this place from now on. Real shame I loved this place. Wonder what happened.. read more

This place serves good food been here many times over the years, but it has changed. Before the atmosphere was fun energetic the guys making the rolls would smile and joke around allot encouraging the customers to have a good time, BUT NOW nobody smiles, nobody's talking or having a good time, it's very depressing. Recently went here for my 60th birthday took the whole family all sitting at the all you can eat bar, start out with none of the chiefs acknowledged anyone in 8 person group, and absolutely no banter at all, I think the guy serving me and my wife cracked a smile ONCE during the entire process, notice I said process instead of meal. The ladies walking around collecting plates I don't know like being inside some kind of sweat shop, cold, stiff as a board seemingly upset to collect the plates. Shortly after we wanted to try their new place over at the AV mall as the Palmdale restaurant moved from the Westside strip mall next to trader Joe's to one of the big restaurants that had gone out of business, AGAIN all the attention for customer service was gone the new place sort of a sports bar feeling with the guys more interested in watching the football games on their large screen TVs now then taking care of us the customers, incredibly self serving to themselves. Won't be going back to either one of them. read more

Gross. Why is everything here old and GRAY?? Are we eating sushi or are we eating grandmas here?? Ugly, gray, dull, dusty-looking fish. I'm genuinely very, very, VERY impressed I did not get violently sick after eating this disgusting meal. How does this place stay in business? Why does it still exist? Gross. read more

Ate here on May 15,2019 and let me just say the customer service SUCKS. The servers literally never came to us we had to keep flagging them down. Also me and my husband got stomach aches and after we both had to make a trip to the bathroom, sushi didn't taste that great either. Definitely will not be coming back to this location. read more

I ordered online a yellowfin special which is just yellowfin and jalapeño but the sauce is good and the fish is pretty fresh but out of all the sushi n sashimi I bought, the standout was the chicken ramen. For it being just chicken the flavor profile had layers to it. Give it a 4 just for the ramen alone. read more

Very disappointed tonight. We were told the wait was 30 mins, waited an hour, and then when we were seated, we were seated far away from the chef and there were only two of them. They continued to seat as many people as could fit. read more

I ordered a few rolls today the sushi was not fresh at all. In fact it gave my mom and I food poisoning. We have not been well for the past few hours. read more

I was a first time customer. We got there at 7:18 and they said they not seating anyone anymore because they close at 8:00. Yea so never going to big tuna if that's how they do business. I mean I would understand if we got there at like 7:45, like come on! read more

This place sucks! When we got there, there were a lot of empty tables and 4 empty seats in the sushi bar. This is our first time to try this place and was excited to go there. We thought they'll seat us right away at the sushi bar my hubby wanted to leave after 15 minutes of waiting but decided to stay a bit longer. They should sit people at empty seats. Isn't that Business 101? Another 15 minutes passes by and still won't give us seats since they were waiting for people to leave first. What the heck! I was getting so hangry had to walk away from that place... read more

This place is disgusting! Service sucked. We told them them teriyaki beef was gray and older than my grandma. Shrimp was slimy I'm pretty sure that was old too. Ran out of sashimi we wanted and kept coming to the table saying "oh we ran out of that". I get it all you can eat was busy so we picked a seat at the table. Once you are at the table the forget that you are there. read more

Well, assuming this is called "Big Tuna" we'd rather call it "Bad Tuna." We ended up hiding some of our sushi pieces under a bowl of rice in order to hide the fact that we didn't eat it from our waitress. The service was inappropriately helpful at times-- serval waitresses offered to refill my dad's ice tea, when he didn't want a refill. And it was coke. And our waitress said "Come find me when you are ready to order" and interesting request when at a sit-down restaurant. The ice cream was very good, and the atmosphere was nice, but they didn't provide high quality sushi we were looking for. read more

Do not go to the palmdale site! Don't know why my last post was deleted but every time my family goes there all the sushi chefs are drunk and obnoxious! I get it they can drink here and there but we had to wait for a simple baked mussels that they order for the back kitchen for almost 45 minutes! That's rediculous! My last post was some how deleted but I had the name of the sushi chef who had us. He is Korean. Mike and Sal are amazing though!! I wish I could request them every time!! read more

Food here is really good!! Sal is an amazing sushi chief. However the customer service sucks. Waited 25 min to be seated, sat & had to call a server over to take our drinks/order. 30 min later our sushi never came out, had to ask for our food. Overall waited an hour for 4 rolls, management offered me a miso soup on the house. Lol. I just wanted my food so to the staff Please work on your customer service skills. read more

My friend and I came in hungry as hell so we decided to do the all you can eat at the bar. It was nearly a 2 hour wait followed by a 30 minute wait for our food and drinks. The sushi chef was so busy he kept asking us what rolls we wanted because he had forgotten. He also kept jokingly asking if we were done eating because of how busy he was...idk kinda ruined the mood. The sushi was alright, definitely not the best. You would think since they got a bigger place, they'd have enough staff but bigger does not necessarily mean better. read more

For as long as we waited and paid, the quality of service just didn't cut criteria. Food wasn't all that bad thankfully. Will NOT be spending my money here again however. read more

YUK!!!!! I've been to the other establishments, a handful of times- so I'm familiar with the menu. This building has been a few different restaurants before, it has a gorgeous ambiance and with that, you'd expect superb food but that is NOT the case! We came for lunch and got quite a few different dishes. The fish was OLD! Not only did it smell fishy but the pieces we did eat, had a dried out film on the exterior and a gross rubber taste- almost like a tire. Absolutely disgusting! read more

Have always been a big fan of Big Tuna, even before they opened the Lancaster location. Recently had dinner at the new Palmdale location near BJ's. Food quality is consistent with good quality sushi. Service was awful. Staff mulling around, can't get their attention, they act inconvenienced when asked a question, and had to be reminded to bring out dinner desert. I assume new staff for the new location because no one looks familiar, but this place needs to get staff motivated to serve your customers. A+ for the food, C- on service. read more

Big Tuna - Restaurant interior - Sushi Bars Near Me - Palmdale, California

Where shall I start! This place is only all you can eat at the bar. I asked if we can be seated at a table. But they didn't allow us to sit there because it wasnt all you can eat. What does it matter if all 4 of us are getting all you can eat. The service is EXTREMELY slow. Took the chief 20 minutes to take our order. On top of everything, for a place to this big and on for a Saturday only to have 2 chiefs is unbelievable. Not only have was i waiting to be seatd for 30 minutes when. They had over 8 spaces available had to wait another 20 minutes to order our food. And when our food finally came the rice was not cooked all the way through.i wouldn't ever be back to this place again! read more

Yelp, I read all the reviews about the bad service before being seated and thought "those are older reviews and all the problems have been corrected". I was wrong. The service was bad. Server completely forgot my order and I watched everyone finish eating before I was even served. Won't be coming back this way anytime soon. read more

Food and service was trash. Best thing we had was the water. Really disappointing experience as we thought this restaurant would be better. I never do reviews but I feel this restaurant should take their customers a little more serious. Staff seem like great people but again a very disappointing experience. read more

They are open at the mall location and the food is better then ever. Less wait in their bigger location!

I love this place! I come here with my husband often. Great staff and fantastic food!!! Definitely worth the 30 min wait for the all you can eat. read more