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    Big Y World Class Market

    2.6 (29 reviews)
    Ultra High-EndGrocery
    Open 7:00 am - 9:00 pm

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    5 years ago

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    3 years ago

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    3 years ago

    Surprisingly poor customer service at the sandwich counter. And I was the only person there.

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    6 years ago

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    6 years ago

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    Market Basket

    Market Basket

    2.8
    (16 reviews)
    9.7 mi
    $$

    Review: The "Donut Heist" at Market Basket Shrewsbury…read more​Rating: (and that's being generous with the sprinkles) ​If you've ever wanted to feel like a high-stakes international jewel thief while picking up a loaf of bread, look no further than the Shrewsbury Market Basket. I didn't realize that entering the bakery section required a background check and a polygraph, but here we are. ​Yesterday, I witnessed the "Great Donut Stakedown." They actually cornered a veteran--a man who probably navigated minefields--and accused him of smuggling a single glazed donut. I half-expected the SWAT team to fast-rope from the ceiling and the "cleanup on aisle 4" guy to start readng him his Miranda Rights. ​The customer service here has gone from "hectic" to "paranoia-induced fever dream." Apparently, the profit margins on a 90-cent pastry are so thin that they've redirected their entire security budget to profiling senior citizens and veterans. ​After a very awkward confrontation and the realization that, no, he wasn't hiding a Long John in his pocket, they offered an "apology" that was about as warm as a frozen turkey. If you enjoy being treated like an extra in Ocean's Eleven for the crime of wanting a snack, this is your spot. Personally, I'll be taking my "criminal expertise" elsewhere.

    I enjoy shopping at this store. Very friendly and helpful staff. My only complaint is the way my…read moregroceries are packed. I bring my own bags, some medium size, some large. I find that the younger guys tend to fill these bags to the very brim, many with loads that must weigh at least 10-15 lbs. i bring plenty of bags but they want to put everything in as few bags as possible. When i go to load my car , I can barely lift the bags out of the carriage. I end up taking half the groceries out to place in my unused bags. This has happened several times. Can the managers please instruct the baggers to fill them about 2/3 - 3/4 full? Would be so much easier!!!

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    Exterior
    Exterior
    Market Basket
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    Cafe
    Ten West Specialty Market

    Ten West Specialty Market

    4.6
    (14 reviews)
    3.6 mi

    10 West Market - formerly the site of the Paxton Police Department, is this small-sized business…read morewith BIG, positive ++++ customer relations !! I've seen managers arrive 'n go, as often is the case in busybusybusy places such as this, but that is getting ahead of the story. 10 West Specialty Market is, first and foremost, a charming spot on your 'to-do list", that local spot that boasts of some of the freshest, tastiest, cleanest businesses in town. Not e-v-e-r-y-t-h-i-n-g shall be found here: a 7-11 it is not (nothing against 7-11s personally!) but this is the kind of place where you'll not find like Ho-Hos, Twinkies, Dentyne, packets of Aleve, etc etc etc. To further delineate between "us" and "them", one vital thing you should know about 10 West is ... is that they're believers in the HOMEMADE first. If that should fail to work with bringing you your favorite items, I am sure that things could be arranged for you sure enough! This "Mom "n Pop" identity within 10 West's Marketing Plan reminds me of nearby Vermont, that bastion of anti-Walmart (et al) corporate giants, that State that declares the Sam's Wholesale, etc etc as being persona non grata 365/7/24. (Not sure if Team Sanders has a solid legal basis for this approach ... seeing that Walmart is the largest corporation in the WORLD and no doubt hires Americans aplenty!). Just the same, 10 West has plenty going for it - which is PROOF that not only are bosses truly paying close attention but also, the KEY here is followed up by the central question - the question being, "Paying close attention to what?" Here is where ANY business located in rural areas in any part of rural America is keenly advised to have a winning 'heads up' approach in any business they've launched themselves. Ever watch shows like 'Kitchen Nightmares', etc etc etc. Yes sir-eee, Bob !! Notice how methodically Chef Ramsay ATTACKS problems head on? One solid prospect about this Market is already evident: already established and for the most part thriving ... I would imagine the next level to be attained is - "How do we keep our success continuing without interruption? How to insure it on that same continuous basis?" Exactly, boys & girls. EXACTLY. 1st, one if not thee most important of all aspects of business is how well do clients get treated by Staff the moment they arrive in your front door. I have been coming to Paxton for almost a decade and a half, and full well know that without question - even at their worst of days, 10 West Market makes a kindly greeting a specialty. You'll feel like fam alright, which is - for them at least - par for the course. Take a look around and quickly enough, you'll spot the #1 reason why you and so many faithfuls know exactly what you've come for ....quality. BEEF is PRIME - and ditto-ditto for the Salmon ... the Shrimps ... the Steaks. Chops the size of small BRICKS. Oh yeah, baby! The relatively small size of the display cases, not crammed with items yet also not sparsely 'populated' either as well. Well thought out, certainly. You shall find sausages of numerous kinds - garlic, hot, Chinese, regular - its all there. Bring along grass fed hamburger, the foot-longs, the various specialty salads ... and, of course, the deli meats/cheeses (that I avoid personally) and there we have it, you have the main players per se. Other refrigerators offer select sodas, quinine water/seltzers, milk & 1/2 & 1/2 - got that covered. Chips, etc. Donuts and cookies and pies ......WORD. Remember - if 10 West can either home make it themselves, they will ..if not, they'll order off the back of a truck. Not rocket science, no ... but all the same, its this devotion to helping local artisans say... making donuts instead of going the Krispy Kreme route. This devotion and loyalty makes every bit of difference, and easily explains the steady stream of customers who, without fail, march right in, get their favs and soon enough are on their way? For sure, you'll pay more but then again, remember what I mention next ... Take, for instance, my favorite chain store that sells gasoline just outside - its WAWAs, a store I frequent down South that has an extremely busy client base and often long lines to go with it. But there is also a very, very important aspect of doing business with the public that WaWa's most definitely requires improving too. I speak completely truthfully here. In less than 12 months, I found no FEWER than 6 half gals of milk waaaaaay beyond their current expiration dates. Each time I made mention of it, and each time next was the same exact story. NOTHING improving ='s time to get moving on! BE CAREFUL, people! In the here and now, I say 10 West Specialty Food Market in Paxton, MA is YOUR go-to market as well. Swing along and check things out! What do we have to lose? Precisely! - Doc

    Another wonderful visit. This time we got some baked goods, a sandwich (the Rachel) and some…read morestuffed clams for supper. Everything was wonderful as usual, but the stuffed clams were especially good!

    Photos
    Fresh Seafood is one of our Specialties!
    Fresh Seafood is one of our Specialties!
    Quality Meats at our Meat Counter. Beef, Pork, Chicken and More!
    Quality Meats at our Meat Counter. Beef, Pork, Chicken and More!
    Delicious Deli and Pre-Made Foods

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    Delicious Deli and Pre-Made Foods

    Big Y World Class Market - grocery - Updated June 2026

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