I bought a replacement expander plug for a Pinerello online from Bike Bling. The bolt did not look at all lik what I was replacing so I called. The call failed but Kerry called me back immediately. We had an extended conversation and tech help about the expander and to make a long story short, problem solved. Kerry showed the same amount of attention for a $60 part as he would an expensive item so thanks! read more

Stopped by Bike Bling recently and overall had a really solid experience. Came in with a tubeless flat and they fixed it on the spot--huge clutch when you're trying to get back out riding quickly. The front staff was super friendly, helpful, and actually takes the time to talk through what you need without making you feel rushed. Actually even refilled my water bottles on a really hot day. The mechanics? Let's just say... clearly know their stuff on tires and cycling they bring some serious swagger to the shop Bikes coming out of there look dialed. They can wax my chain anytime! Only knock--and honestly more funny than anything--was the owner (Jerry?) trying to sell me on an Orbea like his life depended on it Respect the hustle, but I wasn't quite ready to commit! I love my Bianchi. All in all, great shop with good people and good vibes. Definitely coming back. read more

Bad customer service. I'd recommend going elsewhere. Don't waste your time and money.

Been here twice- and the first time, i felt like my services were being rushed or not important so I just bought a tube for my tire and decided to get it serviced elsewhere. This was months ago. I decided to try again, with a different bike and tire so I looked up hours and saw open at 9am, I was at the parking lot at 9:15 am on a Monday, and it was closed. I waited about 20mins or so and nope- no one came to open the store. I took my money down to the new e-bike store where the Jacked Up Brewery once was- but across the lot. They were quick and OPEN at the time the hours posted said. I tried to support local businesses in town but can't when they don't open for services. Boo read more

Stopped by Sunday at 5:00, an hour after closing. Alexis happened to still be there with the door opened. Even being closed he was so kind and helped me get a tube for my son's flat tire. Kindness goes a long way and we will continue to use Bike Bling for their awesome customer service read more

I read some poor reviews so called to speak with someone directly and ended up having a great experience. I ordered my bike online and it was shipped the same day. It arrived on time, packaged securely, and all in one piece. It was easy to put together and is a great bike for a great price. I couldn't be happier with the bike and overall experience! read more

Bike Bling - 2022 Orbea Terra H30 - Bikes Near Me - Escondido, California

I regularly visit Bike Bling to pickup gear and parts for my road bike. I'm just a novice rider, but the staff is always helpful in answering my questions and recommending products. In November, I needed help in ordering a new Orbea bike. The owner, Kerry, called me on a Sunday and setup a conference call with the Orbea west coast representative who answered all my questions! Not many stores provide customer service like that. read more

These guys are the best in the buisness. I had an issue with my order. Bought a pair of cycling shoes but they were out of stock. The owner called me himself and made me a great deal. Got me in a waaaaaaaay nicer pair of shoes. read more

Largest selection of parts and accessories in San Diego, including helmets, shoes and clothing. Huge assortment of bikes in every category. My go to shop for best selection and price, in stock! Terrific customer service as well. read more

Follow-up review: Kerry at Bike Bling followed through after the sale to tweak a couple components that were not quite what I wanted in the original Pinarello X9 build. He worked with me over a couple month span to get everything in order which I think was warranted due to the price of the bike. I have been riding it for over a month now and have almost 500 miles on it. I really like the ride and the looks of the bike. I would recommend buying a Pinarello from Kerry if you don't have a local shop that carries the brand, which would be most everyone in the US since not many shops carry them. He went the extra mile to make up for not being local and although the process took a bit longer due to shipping, he covered all the bases and saw the process through to the end. I have attached several pics of the finished product. read more

Took a 1952 schwinn collegiate bike found on the curb in our neighborhood after a community yard sales in the cul-de-sac and gave it a couple hundred dollar paint job. Spent hours w/Brillo pads to the bright work. Then my search to replace my crusty/useless chain began, after returning an Amazon purchase, I reached out to my local bike shop Bike Bling. They said bring it in and they'd set me up. And they did, worked perfect and made the necessary changes while I did there watching. I'll return to this shop first next time. read more

Bike Bling - Just about there - Bikes Near Me - Escondido, California

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Really came thought on something special. I called, no bike in stock, the owner sent me an email, confirmed no bike in stock. He ordered it came in a week earlier than he suggested, was $1,000 less than anywhere else. I made it complicated by adding differed aero bars. Bike Bling really took care of me. The bike showed up absolutely perfect. Could not be happier. read more

Shop is Bosch dealer so I asked them to turn on my front and rear light feature (Bosch ebikes are sold with it deactivated). Bosch said there is no charge for this. It is literally just involves plugging in cable and turning on in the Bosch software app. They said they would only do it if I paid them to update my software for $35.00. I said I don't want to update right now, but I need my lights to turn on. They refused so I contacted Bosch. A couple years ago my friend took their bike in for repair. They gave him a quote. When he arrived to pick it up they wanted more and claimed they had called and gotten approval. When we asked when and who they spoke to they had no record. It took a week of exchanges before they accepted original amount. Beware of doing business with this shop. BTW...I called Charlie's Electric Bike Shop by the coast and they said they immediately said no charge for turning on light. They didn't try to force an update. I asked about update and they charge $19.95.. Sold. read more

I have been to Bike Bling 3 times now and had the exact same experience every time. I walk in, and start looking around and nobody greets me, asks if I am looking for anything, or if I need any help.. No contact from the multiple people working there. It's like I am invisible. I look around for a bit and go spend my money elsewhere. I love supporting local/small businesses but I do not support horrible customer service. Don't waste your time.. read more

Adrian at Bike Bling went to bat for me to replace a Mahle extended battery that was two months out of warranty. Mahle honored the warranty claim and will send me a new battery. Bike Bling has always been good to do business with, shipping quickly and offering good prices. I highly recommend this shop. read more

Just purchased a new Orbea Olz M-21. Love the bike! It's beautiful. My experience with Bike Bling has been wonderful. From the start, Adrien was extremely helpful and courteous. Kerry, the owner personally delivered my bike up to Ramona at no charge. I would highly recommend this shop. They went above and beyond what I was expecting. Lou C. (Ramona) read more

Good service. Reasonable charges. You can find everything you need for bicycle maintenance or repairs. This is a wonderful local resource! read more

Listen up buyers. Bike Bling routinely lists item as "in stock" online that are not in stock. So check before you order to ensure your item is actually in their hands or pay the price of being disappointed. Check the 1 star reviews. This is a recurring issue. read more

Wholeheartedly....ZERO stars. See emails below. Run away...most likely will have to especially if you ordered a bike from them and it never shows up. I get it, global pandemic. I get it, "You're inundated with emails". I get that you couldn't keep your website up to date. You also have to get that your business looks like an absolute scam job. If you don't answer calls, or emails, and you don't ship things that you've promised...you're not a real business. You cant be. My long story short with this fraud shop: Bike stolen in July (not their fault that I can tell)... Frantically get online to find a bike. Bike bling website promising, "Order now for August delivery" (lie number 1). Place order and hope and pray its not a scam. Call the next day to confirm not being scammed, someone actually answered and promised they were on schedule (lie number 2). Emailed end of August quoting what I was told, see email below. Response to said email, "first week in Otober (sic)" see email below. Over the course of the next 2 months, call 5 more times. Email probably 10 times. Nothing. It's been 3 months. It's late October and no bike (massive lie number 3). This cant be how you run a business, global pandemic or not. You aren't legitimate. In what business is that not a scam? I write this October 20, order still, "Processing" (lie number 4). DO NOT ORDER OR PURCHASE ANYTHING FROM THEM EXPECTING ANYTHING LESS THAN TO BE IGNORED AND/OR RIPPED OFF. YOU'VE BEEN WARNED. read more

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Just purchased Orbea e50 e bike today. I met the owner last week. I am a biker but ebike is new to me. We are buying our RV trip to Ventura next week. Owner let us test ride and explained more about the ebike. The purchasing process was easy, and they provided excellent service. I would hight recommend BikeBling to anyone who wants to purchase any types of bike. They have many selections and lots of accessories. read more

Bike Bling - Bikes Near Me - Escondido, California

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I ordered 2 Marin 29inch hard tails on a Tuesday afternoon, had the bikes on Thursday! I called to verify the bikes were available the guy on the phone was super knowledgeable about the bikes and had an answer on availability in seconds. The bikes were $150 cheaper than every location I found them. There showed up neatly packaged, no damage, I am super impressed. If I need another bike, I will DEFINITELY come back here THANK YOU BIKE BLING AND YOUR WONDERFUL STAFF! read more

I did not end up making a purchase from Bike Bling as they were unable to acquire a discontinued bike in my size. However, I felt compelled to leave a review based on my experiences with them. From the moment I originally called and talked to an employee I was impressed. They were more than willing to answer all of my questions, give good advice and spend the time making me comfortable. I even communicated directly with the owner (Kerry) who was awesome. He offered me some excellent alternatives and was extremely responsive. I wish they were closer to me and based on everything I encountered with them I wouldn't hesitate to recommend them or use them in the future. read more

Had an amazing experience with Bike Bling in purchasing my new Orbea Orca M20iLTD. Not sure why others have had a less than perfect experience. I believe it is due to the frustrating fact that supply chain issues have hit the bike market hard as well as so many other markets. Kerry and the team at Bike Bling are very patient and kind. They will take the time to make sure that you end up with the bike you want and really make an effort to find you a bike that fits you and find it as quickly as they can. I have to say I'm super happy with the shop and team there and recommend them to anyone. Just be patient since the economy can make availability tough and this is not Bike Blings fault. Thanks again to Kerry and Team for all you help and support in helping me chose my perfect bike! Norbert read more

Bike Bling - Bikes Near Me - Escondido, California

Great salesman. Very attentive and friendly. Answered lots of my questions. Going back for more of that attention soon, planning another purchase. read more

If you want your time wasted, purchase here. I'm an extremely patient person but these guys suck. I ordered a bike 07/02/2020. I was aware that things may be a little backed up due to the volume of ppl purchasing bikes BUT I called on 07/28/30 because when I logged into the website, put my order number in, and clicked submit, it said "processing". So I'm like okay let's call to get an ETA. Guy answered after the 3rd time of me calling. Super nice and explained it would be a few weeks blah blah. I asked for clarity.. "a few as in two or a few but you mean more than?" He laughed and said "yes ma'am just two". Boom, I checked back 3.5 weeks later. Website first (processing) then call. Another guy, extremely nice. Explaining they won't had a few mechanics so things are behind. Okay cool.. no problem. When do you think? Uhhh a few more weeks ma'am. I inquired about a refund and he said we can process one if you'd like but we're finally through the June orders, I promise yours is coming up. Cool! On 09/22/20 I called again.. called 20x. FINALLY got an answer. The guy was also NICE. Gave my order number he said "we're still working on it". I said nah. It's been since July 2nd fam, I need a different answer. He quickly said "you're right, let me see bc this is strange" (guessing he stopped just looking at the word processing). He put me on a hold for 6 mins and came back to tell me they somehow LOST the bike. At this point, I'm livid. How does something sit in your queue for months and no one thinks "let me check on this". He offered a discount on another bike and apologized but I declined. Get it together bike bling. That's unacceptable! The last guy that I spoke with seem to be the only one with sense enough to go look. I appreciate YOUR efforts but stop allowing people to purchase bikes if you're so behind you can't even recognize when orders get lost or given to someone else! read more

Bike Bling - 20 calls to this place. Called the local and 800 number. Guess everyone was wonder where their bike was. - Bikes Near Me - Escondido, California

This place is awesome and we'll stocked. Ritchie went out of his way to help me and didn't even want to charge me. Awesome place and service. read more

Bike Bling - Bikes Near Me - Escondido, California

It's been five years since I've visited Bike Bling, my closest bike dealer (LBS). Disgruntled over poor service and inattentive staff earlier, I thought I'd give them another try. I brought my Levo in for a simple brake bleed expecting possibly a week? Walked my bike past the kid at the front counter "Service" I said. He said to check into back. I knew that. Just being polite to include him. So, almost to the service desk and he calls them on speaker "Service to the front". I hear "I'm not taking any more bikes or tickets" without even coming forward. I yelled back "You're joking right?" He said no. So I left in a huff letting the 4 shoppers know I had tried after a five year break up but failed again. Sad shop. I'm 70 but If a young bike savvy and customer serve oriented guy wanted to start a business there is certainly major room in Escondido for a great bike service center. I truly wish I could fund it. read more

So far not looking good, ordered bikes and no delivery dates..... tried to support local businesses. Update. Just got my order.... I paid extra to have bikes assembled, the next day went for a ride with my son. The brake pad was not tightened and shredded brand new tire. I returned for some help with the bike.... I did receive a discount for tire replacement and new pads...... $75 for bike mechanic assembly $51 for new tire and pads $600 for bicycle It's spilled milk now. Highly Don't recommend although they are friendly making that sale I'd rather shop Amazon. read more

Bike Bling - I should've inspected bikes before returning home. - Bikes Near Me - Escondido, California

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This my first time purchasing a Road Bike online, I was skeptical but the Price at Bike Bling is way to good to pass, they just have the best online prices. Therefore, I decided to buy at Bike Bling and hope that in addition to Great Prices, I hope to receive Great Customer Service as well. On Monday, January 18, 2021, I called Bike Bling at (760) 317-5450 and inquired about an EBike. I was referred to Kerry. I spoke to Kerry on the phone about purchasing an EBike. Kerry is very knowledgeable and answered all my questions. As a result, I purchased a Pinarello Dyodo that is on sale for $4,500 with the Original MSRP of $7,999 Wow! Kerry promised that I will receive my Bike at Roseville, California on Friday, January 22, 2021. As Promised I received my Bike as he stated at 2 PM Friday. The Bike looks Great due to the care Bike Bling took when packing the Bike in a Box. The bike was packed well. This was my First Time purchasing from Bike Bling but because of Kerry's Great Service It will definitely not be my last. Job Well Done Kerry and Thank You Bike Bling. read more

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*Buyer Beware* Do not waste your precious time doing business with California based Bike Bling. They do not have what they are selling online in stock. You will get the run around and you will have to waste time filing a credit card dispute. Don't do it....go elsewhere. You have been warned. Do a simple search engine check for "Bike Bling reviews". read more

I was in Escondido a few weeks ago and out for a bike ride one day. I needed a mountain bike style brake cable in order to fix the brake on my dear mother's walker. As I came in the door an employee said hi and I told him that I needed a brake cable. He asked, "Is this for a hydraulic brake?" That was my first clue, but I persisted. Another employee got involved, "What length do you need?" I explained that I needed the inner cable, not the housing. What I did not tell them is that I work as a mechanic at another bike shop. There were one or two other salient points that informed my decision; I said, "Just a minute, I have an idea." That's when I turned around, walked over to my bike, Old Paint, and left. I am reluctant to leave a one star review for another shop, especially in my home town, but the sad reality is that my experience with Bike Bling was abysmal. read more

Bought an Orbea M30 here. Great customer service, their store seems to be always busy so you got to keep on calling. The bike was in stock, they built it in a week and was ready for pick up. I was able to test ride the bike before purchasing. The chain was rubbing but I was able to get it professionally tuned which Bike bling reimbursed me for. Overall was a great experience, and the bike is awesome. 2 weeks after I recommended my friend to get the exact same bike and he drove down to SD to pick it up. read more

Bike Bling - Orbea Orca M30 - Bikes Near Me - Escondido, California

Lots of bike shops in North County, but nobody but Bike Bling seems to have much of an inventory when it comes to mtb parts. So far, Bike Bling has had what I needed to get back out on the trail in a hurry. read more

was sent to "bling" by a bike mfg and bling was less than help full. would not order the bike we wanted, emailed , called, ect , no help. But another shop NE of them did it no problem. 1call & done. It's like they dont want to sell bikes , i've never had such a hard time trying to spend money some place. customer service should be #1 not last . Help should not have to be begged for.. read more

Purchased a an E MTB here a couple of years ago and it's been great, the manufacturer came out with a new linkage to fix an issue my bike had and BB got me squared away to get this part from the manufacturer which is overseas. I've also ordered other parts from them over the years and no issues whatsoever. read more

buyer beware I ordered a bike Jan 25th, I am local so it should not take more than few days to arrive UPS Was told it would be shipped several times. Called repeatedly daily (over 30 times per day) and they never answer the phone Sent 10 emails NO RESPONSE. On Feb 3rd, got ahold of someone and was told sales guy Juan quit and never processed the order. Was told Bike would be sent out that day. Week later, NO Bike Called repeatedly again and tracked down another salesperson who said they don't have it in stock. Was told I would get a full refund. Sent me refund email (not refund) but did not include the sales tax they charged me for. Its now Feb 20th, still no refund posted to my credit card. read more

Ordered 2 items in December 09 2021 online. It said after placing order will be sending me order details with ups tracking number. Never got details since then so I luckily paid with affirm so hassle problems of getting refund will be no prob. read more

Let me start off by saying that Bike Bling did a fantastic job of getting my gravel bike during this high bike demand COVID environment. Kerry was clear upfront about the lead time needed for the bike and he is also super passionate about bikes and loves getting bikes to customers. What people need to understand is that the global bicycle component supply chains are being inundated with high demand and it is going to take some time to get folks their bikes and bike related gear, this is the new reality that all bike manufacturers and bike shops are dealing with due to the surge in bike demand. Lastly, from what I have seen, Bike Bling is still one of the few shops trying to still get great bike deals for their customers at a time when many other bike shops are increasing their prices. In my case, Kerry not only got me a great deal but also delivered a great gravel bike. I will definitely be pinging Kerry and Bike Bling for my next bike-related purchase. read more

Bike Bling - 2020 Niner RLT RDO from Bike Bling! - Bikes Near Me - Escondido, California

I live on the East coast and hands down this is the best bike shop I have worked with. My online experience, customer support and service it's a 10. Kerry Mckoy gave me the best deal for my Orbeas, I just purchased another Orbea Orca. I will go to bike bling for my future bikes purchase. read more

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Just do everyone a favor a close shop. After four months and many calls to customer service, the dropper post that I ordered on BikeBling.com finally arrived. When I tried to install it on my bike, it didn't fit. I reviewed my order and realized that they sent me the wrong dropper post. To avoid calling customer service, I tried emailing and using the "chat" function on the website, and I got zero response. Ten calls and a hold on the phone later, I finally got through to with a person. The person on the other side was a very unsympathetic "Dude". Dude sounded low energy, annoyed, and boarded. After talking to him for two minutes, I realized that he just did not give a fuck. He gave enough of a fuck on the call to casually questioned whether the mistake on the order was my fault. I had to totally zen myself in order to continue the conversation. Dude finally told me that I will receive a UPS label via email in 24 hours so I can return the dropper post. BikeBling will only ship me what I ordered or refund me my money once they receive confirmation that I have mail the dropper post back to them. Four days later and no label... It took around ten more calls to get through to Dude again. I explained my situation again, and Dude asked me to hold. Dude accidentally did not put me on hold, and I can hear Dude talking to other dudes in the background. They sounded busy, tired, disorganized, and somewhere between stressed and not giving a fuck. When Dude picked up the phone again, he casually asked me "how can I help you?" I zenned-out and explained my situation again. Dude defended himself by saying that it was not his fault. The fault lies in other departments and upper management and that he was just the "guy answering the phone". I was nice and sympathetic to Dude, and Dude hazily promised that he will look into this... "I should get my UPS label soon..." I guess I will continue to manually adjust the seat post on my bike for the foreseeable future. This BikeBling is not even a bikefling. Once they return my cash, there is no coming back to BikeBling for anything. read more