Jay serviced my electric bike and I was pleased with his help and easy to deal with manner. .

The Bike Depot is Great Overall. The Service is good. The Ambiance is fantastic. The Experience is nice. The Bike Depot location is Great Overall. read more

I came here to change out my crank and they changed me 150 for a 15 min job and gave me a used crank that was stripped on the arms so I can't even put pedals on the bike I am never going here again what a complete rip off read more

Bike Depot - Stripped arm - Bikes Near Me - East Islip, New York

I took my bike in yesterday (July 5, 2024) and got it back today (July 6, 2024). They did an amazing job fixing my bike and made it quick and was way cheaper than the original place I got the bike from. 10/10 would 100% recommend. read more

Busy bike shop. The man behind the counter was very helpful and honest. I picked up a bike bell that I ordered online and it looked just as pictured. I also needed a bike water bottle holder for a gift but he was very honest with his answer. He told me if I wasn't sure of the bike type to wait to buy it because it may not fit. I really appreciated it! read more

A great experience! kind, fast service. I was greeted immediately. I thought I would need so many more things to get my bike working but they were so honest and only fixed what needed fixing. Fair price. Quickly fixed. I will now take my other bike!! Thanks !! read more

This place is trash I came in to get a new tube because my tire was popped and they gave me a used tube and scratched my rim they said they would do it on 10 min but they took a hour and now my brakes make a awful noise and my wheel dose not ride Straight this place is a rip off they charged me 40$ for a trash Job and a used tube they said that it would be 25$ on the phone and that it would take 10 min if I could give it 0 star I would because they ruined my beastmode thx a lot read more

I l wish I could give them no stars. They suck!!!! I bought over $200 in parts. Had him put them on. Destroyed the bearings in front of me. Replaced them and put no grease can't even ride the bike. destroyed the brand new stem by Hammering like a manic. New bars were loose didnt even titen bolts. Went to get my old bars and stem they threw out my old stem and damaged bars. Ruined my bike and grips. threw out my valve caps. dropped the bike 5 times and damaged seat frame and bars. Don't go here unless Your willing to pay over priced parts that will be damaged before you even put on. many other better bikes shop on Li to use. read more

I went to this bike shop today. Rich was so helpful. They fixed the brake on my husband's bike and I had handle bar extensions put on my bike. Fast and friendly. So many bike shops had waiting lists for repairs. I called Bike Depot today. Same day service! I will recommend them to friends and family! read more

Great work and reasonable pricing. Always fully stocked and repairs are done quickly.

will never bring a bike to this store for "service" again. I dropped a bike off for a tune up, and specifically requested a few key things like fixing my Cat Eye mile counter, and I asked for replacement pedals. on the pickup day, I was shocked to see that neither was take care of. Actually not really sure what was done, but I did receive a bill for a $130.00 when it was all said and done. I fealt like I was robbed read more

I brought my sons bike there for a tuneup. I figured I would give a local Buisness a try. He charged me 130 for a bike tuneup and did absolutely nothing. No brake adjustment, no gear adjustment no oil on the chain and the crank is still loose. I called for price on buying an inner tube he charges 13 dollars where every bike store I called charges 8 dollars. Even target was cheaper. Do not waste your money with this guy. read more

Best bikes ,best and honest mechanics, superb service. I came in last minute for service he stayed later to help me. Best bike shop on the south shore read more

I have never bought a bike anywhere else... buy local get great service.. bringing in a bike that I bought 12 years ago. High end bike.. I know I will get high end service without high end pricing.... support your local businesses!!! read more

Love supporting local business. Bought 2 bikes here. The store owner was very personable. He went above and beyond. We spoke for a good 20 min about everything and anything. read more

prior to today I have had my kids bike fixed here, new tires they popped, brake lines , new chains, bought Pedals, rubber things for handle bars,colored replacement tires etc. without problem. yesterday I brought my bike in to be fixed and I think the owner tall older gentleman told me my Toys r us bike would cost too much to fix and I should just buy a new one. Although I felt some kind of way about what he said I appreciated his honesty. i went and bought new bikes for my kids. One bike Had loose handle bars that needed to tighten up. The same guy from yesterday was really nasty to me for no reason I walked in and i told him of the problem and he says we'll you'll have to wait and he says you know I'm going to charge you. I replied i don't expect you to do it for free. I've never asked you to do anything for free! He finished taking care of the other customers and then when it was our turn he says where did you buy it from I said Target and he says "why don't you take it back there for them to fix it it properly they didn't put it together properly " he asked what I paid for the bike $190 I said "close to $300. "I asked him to put my bike rack on my car he says nope not in the rain he asked where I bought it I said Dicks and he said why don't you asked them to put it on. he Was very rude to me even my kids commented why did you let him talk to you like that? I just wanted him to fix the bike and so we could leave. I got the sense he was pissed off I didn't buy the bike from him. I won't be going there anymore!! He charged me $10 to tighten up 2 loose screws on a brand new bike. read more

Minus Rating!!!! Buyers beware!!!! What a shame Giant Bicycle has aligned itself with such a horrifying bipolar personality!!!! Note! No rating from me and note there are no positive reviews for this place. I am a fifty plus year old male who has had several years of pleasure with my Giant Sodona. The bike had a warranty issue which this establishment was generously paid for their labor. This odyssey took almost 4 weeks to resolve. When the bike was used the next day and weekend, the derailleurs were not functioning safely... Another technician said that the front derailleur was mounted way to high on the down tube (making it impossible to shift to the high or low sprocket). After market service was a nightmare, abusive language and four letter expletives. As I said before.."Buyer beware" there are, believe me, many other lovely technicians and shops that value you business. Vote with you wallet and feet find somewhere else to buy your ride. What a shame Yelp requires you choose a star-too generous!!!! read more

Shout out to Rich! He saved the day for our son whose bicycle needed repair. He couldn't be nicer or more accommodating! Will definitely go back! Highly recommend to anyone who needs a bicycle or repair! read more

Great local shop and excellent service. Last time I bought a bike the owner chatted with me for a bit about what bike would be best for me and let me test it out. Very personable. When I came in with a flat tire a few weeks ago the technician fixed it in about 15 minutes while I waited. Definitely would recommend, I will only go there for my bicycle needs. read more

The guy that owns this place is a joke. He scams people day in and day out. Recently had my bike shipped up to Alaska through this pos. Unfortunately I didn't choose using this a$$clown I would have chosen bike works in sayville. My mom decided to have it shipped through this.... for $275. I had a flat in the rear tire and he charged my mom to fix it. Well today it arrived with the same flat tire. The front wheel was also bent. For $275 you would think the shipping would be better than a giant bike box and all the pieces thrown loosely inside. Oh wait, the seat had plastic wrap on it.. This guy used to scam me when I was 12 years old growing up in the area and he's still getting away with it today. Wake up people and stop supporting this guy its a bad joke. When i come back to NY ill stop by and get a refund, that's for sure. read more

Had a great experience buying my daughter's bike. The owner was friendly and knowledgeable, and his manager was very helpful in adjusting the bike to my daughter's size. I will definitely return for other bike-related needs. read more