On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

Booked this tour for myself and friends to celebrate my birthday and I couldn't have been more…read morepleased. Planning the tour was easeful with a couple of calls and email exchanges between Alexa, Nicole, and myself. Although we booked the winery, brewery, and lunch option...time got away from us and we seemed to skip the brewery but it was still a full day. The lunch was absolutely incredible! The farm stand was outstanding..we purchased some fruit, honey, and baked goods..the pie!!! The pie was life changing. Thom and Nicole were the perfect guides and the ride was blissful! Although there are no proper bike lanes I never felt unsafe and the drivers were very courteous. Rose Hill Winery was intimate and absolutely breathtaking with fabulous wines. We rented the hybrid bikes and I was a tad nervous (about the speed) but the bikes are very easy to control. I can't wait to do more tours with East End.

Looked around to find the best bike tour and was thrilled when I came across East End Bike Tours…read more My daughter spoke to Nicole and scheduled a date and time. She was extremely pleasant and answered all our questions while giving us highlights of what our day would entail. When we arrived we (family of 5) were greeted by Mike our fun/amazingly knowledgeable Guide and Steve who made sure we were hydrated/photographed... he was always near, driving his support vehicle in case we needed to take a break from biking...btw my son got stung by a bee and he had his first aid kit ready to go!!! Our day started out rainy which they were prepared with ponchos (thankfully not needed) stops at stunning wineries where we had fun with trivia questions as well as fun facts... stopped at a picturesque beach to have an oil tasting paired with a delicious picnic lunch set up that was perfect...continued to an orchard to pick peaches that were amazing! Stopped at a gourmet chocolate shoppe where we purchased instagrammable chocolate. Steve made sure our purchases were kept cool in his car so we didn't have to lug anything around and our chocolates didn't melt because he stored them in a cooler. They thought of everything!!! The premier North Fork tour was perfect for us and we highly recommend it. Ended our tour with ice cold towels that my daughter expressed was a great touch to a long ride. We would like to thank Nicole, Mike and Steve for a memorable day and the pictures that were taken will be printed and put in our album to be remembered forever. Thank you for the memories!

response time and price and knowledge very good. looking everywhere to fix my rear scooter tire…read morethis shop was the only one to respond thank you!

From the owner: We sell and repair electric scooters, eScooters, electric bikes, eBikes, and bicycles. Tire…read morerepair, innertubes, safety accessories, helmets, reflective tape, LED headlight, brake lights, brake shoes, brake pads, hydraulic brake bleeding, bicycle assembly, lithium ion battery repair, lead-acid battery repair, security locks and cables, carrier racks, fenders, mud guards

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!