My road bike has been sitting in the garage for more than 2 years, so I went to Paul to get routine…read moremaintenance. I took my bike in on Saturday, and it was ready to pickup the following Thursday. If you experience any difficulties with riding your bike after the tune-up, Paul provides follow-up services free of charge. Paul is a cool, laid back individual. The conversation I had with him was very pleasant. I am no bike guru, so I had several questions concerning my bike for Paul. He was very knowledgeable about his work, and was able to elaborate on the working parts of my bike to me. He charges $88 for routine maintenance, and only accepts cash.

Treated very rudely. After I asked about the flat tire after my tune up and repair, which I told…read morePaul the bike had just sat in the garage maybe 3 weeks he got frustrated and said he has no idea why it's flat and maybe a car ran over the tire and that's why. um ok... it seemed like it needed more than just air by the look of things. I said I could text a picture. He was offended. Um ok. Just trying to figure out what happened here and what I need now. Personally I found Paul very condescending and rude. His communication is weak and he's very defensive. He needs a customer service rep asap.

I went to Spokeasy to buy an attachment for my bicycle pump, specifically for a dog stroller. Anson…read morekindly offered to pump up the stroller tires for me. My dog was still in the stroller, and I asked multiple times whether I should remove her. I was concerned about the weight on the tires and bearings while he was servicing it, and my dog was visibly uncomfortable with him lifting the stroller while she was inside. He picked up the stroller several times by the front wheel, which seemed awkward at the time. As soon as I left, I realized the front swivel wheel was no longer functioning properly. It now defaults to facing backwards (180°), and the tire rubs against the swivel with every turn. This made it extremely difficult to get my dog home, especially because she has mobility issues. The stroller is not a luxury item for us -- it's something I rely on every single day for my dog, groceries, laundry, and basic errands. When I told my son what happened, he mentioned that he had a similar experience at the same shop a couple of weeks ago. He and a friend brought in a bike with a brake issue. The shop offered to help and didn't charge them, but whatever was done made the bike worse. Sending a kid out with a bike in worse condition than it came in is a safety issue, especially since my son recently had a serious fall due to a mechanical problem. I understand that Spokeasy didn't charge us for these services, but free work still needs to be safe and competent. Unfortunately, that wasn't the case here. For these reasons, I can only give Spokeasy one star.

Inner Richmond- Small corner shop; sort of friendly; I was intimidated by the young tough guy crew,…read morebut left my wide 29" mtn bike wheels for a tire swap to road style- Got 6 bikes all hand-built but I'm old now, so fat and comfy and on a dedicated path for me- (too many distracted and raged people out there)- Well, the busy mechanic was good to stop and ask about the tubes, and I said replace them if needed- so came back in couple hours and job was done! The stem on the new tubes are aero 40 or 60mm, instead of 20mm, but that's just aesthetics, so anyway- Big Thank you for getting to it right away!...

I brought my road bike in for a $140 tune-up and am happy with the results so far. The drivetrain…read morewas spotless when I picked it up, and the bike feels great. My critique is the lack of online price transparency. I wish they posted their service rates on their website so customers could shop around and compare options more efficiently. As it stands, you have to call just to get a basic quote. Overall, the mechanical work appears to be good, but a little more upfront info online would go a long way!

Guys at bike connection were all very friendly. All I have my rear wheel fixed after a flat…read moretire. No questions asked, did it in about four this to my experience around the corner at Mike's bikes, where they just were

Came back again with a different bike but same problem of a flat. Jay took care of me right away…read moreand was super helpful. I ended up leaving the bike there bc I wanted new tires that were more flat resistant. Communication was seamless via text and I even got a work order so no surprises when I picked up my bike. I will be coming back here for sure

Really happy with the service these folks provided and the feel of the place, which is happy and…read morepositive. Big plus: none of the dude-energy that makes some repair businesses an unpleasant experience for me. My partner and I have both had work done on our pushbikes and ebike at this friendly shop, and will definitely come here for repairs from now on.

Swell is my favorite bicycle shop in SF. Christian helped me yesterday. My chain broke and they…read morewere able to replace it on the same day if I lined up when the store opened. The line was about six deep at opening. Great communications. While they were working on my bicycle, I received a call letting me know my brakes and rotors needed replacing also. That saved me another trip and a potential safety hazard riding downhill. All in all, bleeding of the brakes, brake pads, chain replacement, rotors, fixing the bent rear derailer was $400. My bicycle feels new'ish now. The next recommended service was to change out the old cables. I'll be sure to do that soon. Love Swell Bicycles! Thank you again Christian for working on my bike.

The pursuit bars on my bicycle was hurting my back and my saddle was uncomfortable. I remembered…read morethis place had a nice selection of curated parts so instead of ordering online, I called Swell to see if they had any parts I could purchase and pick up today. Ron had very little to work with over the phone but still gave me some good information before inviting me to bring my bike over. After bringing my bike over and Ron had more visual context on my setup, he was able to explore and pinpoint exactly what I needed and what they had available. Good news for me, they had the saddle I was looking for and some cool looking riser bars that matches my bike.

Looking back in hindsight, a blown tube can be fixed in less than an hour (being generous here…read morebecause realistically it's more like 30 mins) The reviews here are more of an echo chamber of friends and acquaintances, but there are a few reviews that can show you what it's like to visit ocean cyclery when the owner is having a bad day.

When my last bike shop stopped servicing Specialized, I was out of luck -- until I found Ocean…read moreCyclery. Jeff is an expert at his craft. He troubleshooted my electric bike and fixed issues that other shops wouldn't even address. I'm so pleased to have found my new go-to bike shop!

Best place to have your scooter or bike repaired! Convenient location! Excellent selection of new…read morebikes & scooters, too!!! Go see them today!

If you want to bypass the preface describing how I ended up visiting Columbus Cyclery (I live in…read morethe peninsula), simply scroll down to the "Bottom Line" section. *** PREFACE *** Recently, I had a hankering to build up a bike that I could use for riding on paved roads as well as well-packed trails. A key constraint for this build was a desire to build up a bike that utilized rim brakes (specifically, V-brakes) versus disc brakes. Consequently, I knew that my search would be best served by searching for an older (i.e., "vintage") used bike. While perusing bike listings on Craigslist, my search results yielded a listing for Columbus Cyclery with the headline, "Over 300 Used and New Bikes". As serendipity would have it, I clicked on the listing and followed the link to Columbus Cyclery's website. On the site, I noticed an option to enter a lottery to win a new bike. After looking through the selection of available road/gravel bikes, I made a mental note to visit the store so that I could test ride a handful of bikes that, on paper, made for good candidates for my road/gravel build project. Before closing the browser tab, I decided to submit an entry for the "Win a Bike" lottery. The following week, I was pleasantly surprised to receive text and email messages from the owner of Columbus Cyclery (Bruno), who informed me that I had won the "free bike" lottery!!! I sent a text message to Bruno to thank him and to let him know that I would not be able to come to the store for another two weeks. Bruno kindly informed me that I could take my time and to come in any day (except for his day off) so that I could pick out a bike. Long story long, I visited the shop and spent a few hours looking through the large collection of bikes and test riding a handful of bikes before settling on a road bike that could accommodate tires with a relatively wide contact patch. As part of my visit, I brought my vintage Raleigh Team Issue mountain bike for a much-needed tune-up. During my initial and follow-up visits to Columbus Cyclery, the owner of the store (Bruno) was extremely kind and accommodating. He allowed me to take my time looking through the large collection of new and used bikes in the store and, along with one of the mechanics (Jay), patiently answered my questions before and after each test ride that I took. Columbus Cyclery reminds me of the independently-owned bike shops that I used to visit during my mountain bike racing and triathlon days. There's a complete lack of pretense that puts customers at ease. [RANT] Unlike several bicycle shops in the peninsula (typically resellers for select bike manufacturers), Columbus Cyclery has zero snobbish airs about it. From my handful of visits and my limited observations of customer interactions during my visits, Bruno and his team appear to extend the same level of courtesy and support to customers with high-end bicycles as well as customers with older/vintage (i.e., "less fancy") bicycles. Case in point: Whenever I would bring my trusty mountain bike steed (1999 Raleigh Team Issue) or my road bike (2005 Felt F-55), for a tune-up to other bike shops (that shall remain unnamed), I would, invariably, receive an earful of unsolicited advice regarding the benefits of carbon fiber frames and disc brakes. Though I have a deep appreciation for the simplicity of "vintage" bikes, I wouldn't classify myself as a "cycling curmudgeon" -- I have an appreciation for all types of bikes, both old and new. That said, I will admit that I have a very low tolerance for bike snobbery. [/RANT] On a handful of occasions, some bike store managers and mechanics went out of their way to incessantly point out the antiquated nature of my bikes. This was not the case with Bruno and his team (especially one of his mechanics, Jay) as they seemed to appreciate the quirkiness of my vintage mountain bike, which I originally ordered with an unpainted frame. *** BOTTOM LINE *** During my visits to the shop, Bruno and one of his mechanics (Jay) were always very welcoming and extremely patient in answering all of my bike-related questions (including several questions that bordered on geeky). I greatly appreciate the courtesy consistently extended to me as well as the relatively quick turnaround on bike tune-ups. If you have a need for a new or used bike, a bike rental, a bike tune-up, or a quick bike fix, check out Columbus Cyclery. My recommendation definitely applies if you want to bring an older or lower-end bike in for a tune-up or fix, and you wish to avoid the possibility of dealing with snobby, unsupportive shop owners/managers/mechanics. My recommendation also applies if you simply want to indulge your inner bike geek to check out a large collection of new and older/vintage bikes from various manufacturers. The parking can be challenging during the weekend, so consider taking advantage of the numerous coffee, pastry, and dining options in the area.

It's been a few days (3) since I requested a quote and I still haven't heard from them.read more

I was very pleased with the service from re-motion. They were prompt, professional, and helpful…read more Ulysses did a great job servicing my bike, and also offering up some great tips for its care maintenance. I found the cost very reasonable, and the service was very convenient. It was excellent.!

My new job is in an area with lots of traffic and little parking. Environmentally, diving just…read moremyself every day also felt awful. I wanted an E-Bike because I live in Daly City and work near this shop. I wanted a boost for those days that felt long. Andrew was incredible!!!! He was knowledgeable, kind, and took my budget into consideration. It was a one stop shop and he helped me with all the necessary gear. It's been a little over a month and I am beyond happy and grateful

Andrew is extremely knowledgeable about bikes and repairs. I don't live in the city, but I bring my…read morebikes to him for repair. I have also rented and purchased bikes from him. Very convenient to a parking lot and the Golden Gate park entrance.

Had a good experience. Same day repair on 9 broken or fractured spokes. Friendly efficient…read moremechanic.

Extremely frustrating experience. Peloton scheduled a service appointment through Velofix and…read moreconfirmed the window as 8-10 AM. Later, I received an email from Velofix saying the time was actually 11 AM-1 PM, but I didn't notice the change right away. On the morning of the appointment, I called Velofix to clarify, and the representative told me it was too late to adjust anything and that I should've contacted them earlier. I let it go and agreed to keep the 11-1 window, rearranging my work schedule to be available. No one showed up. At 1:30 PM, I had to call my wife to let her know, and she followed up with Velofix -- only to be told the case had been closed because the service was "out of scope." No one informed me. I was literally on the phone with them that same morning and they said nothing about not coming. This whole experience showed a complete lack of communication and disregard for people's time. I won't be using Velofix again and wouldn't recommend them.