I'm a disabled woman who rides mobility scooters. Landry's provides excellent service, so I always…read morego there now. Mostly they repaired flat tires. Today they repaired the scooter seat for free, which was very kind.

Landry's staff were super friendly, helpful, informative. They did excellent work on my bicycle,…read morein a timely manner, and kept me informed the whole time. They gave me great advice. They definitely went the extra mile. I cannot say enough positive about my experience there.

I was so impressed with the ebike selection they had on display and Paula (I think that was her…read morename) was so knowledgeable, not to mention very pleasant and professional. I had been to numerous bike shops in search of a bike and this place was far and away the best.

Farina's is a fabulous bike shop that I've been going to since 2018. They offer an excellent…read moreselection of bikes and gear and a terrific maintenance and repair service. They remember who you are treat you right. A special shout out to Mike, who got me ready for this year's Pan Mass Challenge with a fabulous handlebar recommendation and top notch tune.

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

​Honestly, if you're looking for twenty different bike brands to test out, this probably isn't the…read moreshop for you since they pretty much stick exclusively to Velotric. But if you actually want a great experience with people who know these bikes inside and out, I can't recommend them enough. I always prefer supporting local Brookline businesses, and these guys made it so easy. We bought a Velotric Tempo from this shop and could not be happier ​Gerry was awesome to deal with--super knowledgeable, zero pressure, and just a really chill, friendly guy. Devin (pretty sure that was his name or something that rhymes with it) set up our new ride and was incredibly polite and thorough. He took the time to make sure I was completely comfortable with everything on the bike before I headed out. ​We ended up walking out with a bright orange Velotric Tempo and we're absolutely loving it. Huge thanks to Gerry and Gevin for all the help--it was a total pleasure dealing with you guys!

Super professional and so glad to be part of there family. There's not a lot more I can say but…read morethis is a 5 star business.

Roy was an incredible help getting my bike tuned even though it was a custom-built bamboo frame!…read moreBikeBoom was also an incredible place to learn more about bicycle repair/maintenance, because of the over the top helpful customer service! Additionally, Roy was helpful enough to recommend other bike shops/bike repair co-ops when his shop wasn't the right fit. Couldn't recommend bike boom and Roy more, and I'm happy the shop is integral to Davis Square community

Excellent place for a full tune up -- I've taken several bikes here over the years, including older…read moreones which had some tricky mechanical issues. Bike Boom is thorough and has a great process to assess potential work and give estimates, and then does the work promptly. Love to support this shop.

Super nice team. Here to help. They save you money. With all…read morethe craziness of COVID-19 its the shop, you want to visit as they keep the service high level and not like other stores in the area.

Great shop with friendly staff that really take the time to answer any questions that you may have…read more I'm newer to the cycling world and am sometimes intimidated by all the details and options available, but all the staff really do make it a point to make sure you know exactly what they're talking about. I've gone in twice (first time to check out gear and the second to get a bike fitting) and each time, I'm very satisfied with my purchases and experience. Will definitely make it a point to come here more often once I have a few triathlons and other races under my belt.

My road bike fit with Ed Sassler was superb. I'm return to cycling after a ski crash, and he was…read morevery thorough in problem solving how to accommodate my torn hip labrum and many asymmetries. I'm now cycling within my range of motion and training far more comfortably. He's also a phenomenal educator -- I left the session a better cyclist.

After having a positive phone conversation with someone on staff, I went to this store to see…read morethings in person and some questions. The store felt very chaotic and impersonal. After finally getting someone's attention, the two guys I spoke to were condescending and dismissive.

I don't know anything about Trek-brand bicycles, but they service other brands of non-electric…read morebikes here and the service is great. They seem to pretty reliably get your bike back within 24 hours, and they diagnosed a tricky problem and came up with a very reasonable solution. They definitely seemed to know what they were doing. It didn't feel like they were trying to get the work or the cost up. They used parts I brought in. Parking is obviously easy in the huge shopping center lot.

By far the best service at a bike shop I've gotten in the Boston area so far. Prior to this, I had…read morebeen going to Belmont Wheelworks and being demoralized each time by the lack of acknowledgement or help (guess I'm not their target demographic). Seriously considering taking my (non-Trek) bike here in the future for any repairs or maintenance. We were heading back home when I got a flat right in front of Trader Joe's across the street. Thankfully my husband remembered there was a Trek in the nearby plaza. The guys in the store couldn't be nicer! My tire was fixed, my pressure was upped, and I was back in business in less than half an hour. Addison in particular was really kind and didn't make me feel dumb for asking a question. Superb customer service, not enough good things to say. Also, if you're any sort of trail nerd, the store itself is pretty cool with photos on the walls of nearby trails laying out the distance and route.

Total waste of time this location is closed and does not tell you that when you call the number I…read morewasted 30 minutes of my life driving here now always more time trying to find an open bike shop NOT WINNING

I've purchased a half-dozen high-end road bikes from area shops and never had an experience like…read morePapa Wheelies in Wellesley. We went because of low inventory in the area in an effort to find a first road bike for my partner. In the end, they persuaded us to purchase a bike which we learned was clearly the wrong fit (later independently confirmed by two different certified bike fitters within two minutes of seeing her on it), and which Papa Wheelies unsuccessfully and unsafely modified to try to fit her after we reported that she was experiencing extreme numbness in her hands and had difficulty reaching the brakes. (The bike couldn't be made to fit--the reach was just too long. Papa Wheelies used a stem that's incompatible with her bike and is a serious safety hazard to the rider, another shop later pointed out--as did the stem's own instruction manual.) Here's how it went: On May 27th, 2023, we showed up to check out the 2022 Liv Avail Advanced 1 that Mike (a manager) confirmed he had in stock before we drove an hour. It's a jade green color, and Mike said over the phone, "Yes, I'm looking at it right now--it's a beautiful color." When we arrived, Mike only had the 2021 model in a purple color, saying that the system had the bike entered wrong. (He also neglected to explicitly disclose that this was an older bike.) Mike watched my partner ride around the parking lot and insisted the size was right. We asked Harold (a manager) if a smaller size was necessary, and he said "absolutely not." On June 1st, 2023 we went back to the shop after one 15-mile ride because it was clear the fit was off. My partner's hands were quickly going completely numb and she had difficulty reaching the brakes. Mike swapped the stem for a shorter one, insisting that would do the trick, even though the reach still seemed much too long. Worse, he swapped the Giant stem for Dimension stem that, we later learned from another shop, specifically states in the instruction manual (see photo): "Warning: Dimension stems are not intended for use with carbon handlebars or carbon steerer tubes." (This bike has a carbon steerer tube). The other shop explained that this can damage the bike and compromise the rider's ability to steer the bike. Right after this, my partner was diagnosed with a complex meniscus tear and couldn't ride for a few weeks. In August, she was able to try the modified bike on an indoor trainer and still struggled with the same issue (extreme hand pain/numbness). We saw two certified fitters from different area shops. They said there was no point to a fitting and they'd "be mortified if they sold that bike to us." They said a bike shop had to be very uninformed, or willfully careless, to put that stem on a bike with a carbon steerer tube. When we called Papa Wheelies to explain and ask for a refund, they refused. Mike eventually made a half-hearted offer that we could possibly exchange it for store credit and said he'd research other bikes they have that may work. When I arrived to pick up the original Giant stem (since we can't in good conscience transfer the bike with a stem that's a safety hazard), it was clear that Mike's offer wasn't sincere. They told us there was nothing they could do. (Harold told us they could take it back for a $1600 restocking fee.) He was preoccupied with the fact that 3.5 months had elapsed since the purchase (my partner had a knee injury, and it took time to consult other bike shops to fully understand the extent of Papa Wheelies' errors), and he didn't seem to consider that: 1) we returned, citing serious fit issues within 5 days of purchase; 2) they made an egregious safety error in using an incompatible part; and 3) the bike is in brand-new condition. The upshot: We have a brand-new, $3200 bike that can't be ridden by my partner or returned, despite the fact that they undoubtedly knew they were selling a bike that didn't fit properly. There are a number of good bike shops in the area. Go anywhere else besides Papa Wheelies.