Talked to guy on the phone i just asked him a simple question and he got mad and said to brng it in…read moreperson so i went and he was suggesting more than was needed like re assembling the bike even though i just needed the habdlebars tightned and he said to come another day even after he told me to go that day.

Best Fitting for riders in the area. Definitely worth it if you are looking for a new level of…read moreriding for Mountain to Road cycling. you should visit Felipe he can get you to a great level not only to service your bike but to get a great experience with them.

I visited Mega Cycle to request the repair of the rear tire of my bicycle. I've been coming here…read morefor some years now and bought a couple o bikes. I think the shop is always clean always great service. Demetri is awesome and I trust his judgment on my repair. I was just very disappointed to find out that one of technicians discarded all of the parts from my bike with out my consent, not everything was damaged and could of been used for decoration if I feel like it. After all I paid for that very expensive wheel. Demetri asked me if I wanted my parts, and wheel I said yes, but when he asked around it turned out it was discarded as trash and that was that. Right now I have mixed feelings about the shop for that reason this has always been my go to shop. And theses are not cheap bicycles or components to just trash like that.

I brought my front wheel in for service (two broken spokes after an object in wheel then OTB…read moreincident). The crew at the shop were very friendly and got the wheel fixed up in short order. The repair price was extremely reasonable, in fact it was about half of their initial estimate. For comparison, I got stranded with a flat a few months ago around Hillsboro inlet, and the bike-shop on that corner charged me the same amount for sealant and air as I paid for the wheel repair at Mega Cycle.

Ripoff Artists at Work! Stay Away!…read more I bought two bikes from this location and would have bought two more had it not been for this experience! I brought my bike in for a rear hub repair. I explained to the service tech what was wrong and he immediately tried to sell me a $450-$500 full bike service. Absolutely INSANE. When I told him that I didn't really want to spend that much and asked if he'd consider addressing just the rear hub, he completely lost interest. I walked out, went to Alex's Bicycle shop just up the road in Weston. They knew exactly what was wrong, quoted me ~$50 for the job and would call me if anything changed. Less than 24 hours later they called to tell me my bike was done. They replaced the rear cassette for $40 and charged me $15 for labor. Trek service department is just shameful. Predatory service tactics like a greasy mechanic shop trying to upsell. BUYER BEWARE!

Went in hoping to buy an e-mountain bike. Selection? Barely three bikes. Trek offers way more, but…read moreapparently not here. The sales rep was clueless about motors and batteries. Every question I asked, he just scrolled the Trek website like he had no clue. SMH. It's a red flag when you've done more research than the person charging you $4,000 for a bike. Save yourself the headache--look elsewhere for a Trek.

This man Willy always gets my bike running quickly. He's knowledgeable and relatable and certain…read moregets things done quickly.

Great service overall! Came to change my bike seat and Willi recommended a very comfortable one at…read morea great price. Definitely coming back for a tune-up soon.

He is a scam artist. Do not use!! Quoted $20 for a tube change plus labor n tube total $40…read moreGets here and says "examining" bike is $68 total with tube is $125. Then said for a tune up $50 ??? Wtf??? .adding air is $15 But over the phone total was $40 Total scam Took bike to auto at gas station they charged $5.00 Tipped the mechanic $10

Answered my call to basically not help me at all, all I needed was a answer or call back and I…read morecouldn't even get that. You fix bikes but can't answer the question of fixing MY bike. Thanks for nothing Marc

First experience ordering from across the country and all was a great experience. Thank you!read more

I went in for a basic tubeless tire change after running over a large nail. I specifically…read morepurchased the exact same tires that come stock on my $3500 SPECIALIZED DIVERGE. Then the guy tells me he doesn't do repairs on 3rd party parts??? The tires are direct from specialized? How is that 3rd party?? If you ride SPECIALIZED, DO NOT GO TO THIS BIKE SHOP!!! I've worked as a bicycle messenger in NYC for 10 years, & I've been to hundreds of bicycle shops. The guy running the shop is rude, & condescending overall. He'll only do repairs when he's selling you his own 3rd party parts... Response to the condescending owner: Imagine this, you moved to Florida from NYC a year ago but still don't have a car, & ride a bicycle everywhere. You ran over a nail, & have been off your bike for over week. You wait for the specific, difficult to find, replacement tires to arrive. Then you're told that they won't install tires that are the exact same brand as your bicycle?? Let's be honest, you didn't even have my specific tires in stock! You wanted to sell some off brand garbage tires. Your bicycle shop is an embarrassment. I can say that because I've been to hundreds of shops all over NYC, NJ, Philly, & FL. The difference between me & you is I am a FULL time cyclist, not a part time one.

very well team went win for a flat tire didnt take too long. Also had a bad brake and bad pump…read moreintake was able to be fixed.

Dropped off my bike 3 weeks ago for a tune up. They said it would be ready in a few days. We…read morenever heard from them until we called to inquire about it yesterday. The bike is not ready. Not happy at all.